# Yousign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Yousign the right Digital Signature solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182052/Yousign-On-Demand/reviews

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Yousign

3.8 (24)

[View alternatives](https://www.capterra.com/p/182052/Yousign-On-Demand/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Yousign

Ease of use

4.2

Customer Service

3.2

## Pros and Cons in Reviews

NP

Nicolas P

IT AdministratorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“we helping customers to integrate this solution on their websites using API plan - documentation it's so clear and so you can make it run in few hours without issue.“

September 11, 2022

Thomas v

Co-founderInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“Unfortunately, this tool did the opposite for us. If reliability, transparency, and user experience matter to you, I would strongly recommend exploring alternative solutions.“

February 20, 2026

Mengühan Ü

COO & FounderInternet, 11 - 50 employeesUsed the software for: Less than 6 months.

“I had some difficulties using similar toos, but Yousign has a great interface, very intuitive with an outstanding onboarding.“

March 12, 2021

MB

Manuel B

CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“The fact that they don't do that shows that they mainly care about their revenue instead of making their customers happy.“

June 28, 2024

NP

Nicolas P

IT AdministratorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“need to use correct/valid SSL protocol to communicate on API plan, could be an issue if you use (very) old server for customers has we do.“

September 11, 2022

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Richelle M.  
Service provider  
Marketing and Advertising  
Used the software for: 1-2 years

### "Yousign is one of the best electronic signature software solutions for businesses and professionals."

October 19, 2023

5.0

Pros

As well as being easy to learn and use, it's renowned for its high level of security, transparent pricing and ease of use for electronically signing documents online.

Cons

In the year I've been using it, I've yet to encounter a major problem.

Review Source

NP

Nicolas P.  
IT Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Easy signature solution but not the cheapest"

September 11, 2022

5.0

we helping customers to integrate this solution on their websites using API plan - documentation it's so clear and so you can make it run in few hours without issue. The only issue we encounter was about phone number which is attached to a mail account in Yousign and signing asking on other mail address with same number - thjis is forbidden by Yousign.

Pros

easy integration (API plan could be a little trivial but documentation is very clear). Product integrate all needed functionality to use for our customers (digital signature, API plan, store document, totaly legal signature...)

Cons

need to use correct/valid SSL protocol to communicate on API plan, could be an issue if you use (very) old server for customers has we do.

Alternatives considered

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reason for choosing Yousign

sales support helping use to find all documentation to prepare installation

Review Source

Thomas V.  
Co-founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "If you want to make a professional impression go somewhere else"

February 20, 2026

1.0

The communication of this company is very bad. They communicate the wrong price, acknowledge that, and still don't do anything about it. For €30,- per document they are not even able to provide a smooth workflow.

Pros

The fact that it is a European company. We wanted to chose a European company as we wanted to support our locals instead of big tech.

Cons

We decided to use Yousign for signing our employment contracts. As a European provider, we were initially positive about the choice. Unfortunately, our experience has been disappointing. Yousign communicates that you can sign with a Qualified Electronic Signature (QES) for €15 and reuse that signature. In practice, however, you end up paying for it every single time. This means the actual cost is €30 per document. Although they acknowledged that the information provided was incorrect, they still enforced their one-month notice period. The signing process itself has been highly unreliable. For €30 per document, we expected a smooth and professional experience. Instead, we encountered repeated bugs and verification failures. The “Oops, something went wrong” screen appeared more often than a successful completion page. When you use signing software for employment contracts, you want to make a professional impression on candidates and partners. Unfortunately, this tool did the opposite for us. If reliability, transparency, and user experience matter to you, I would strongly recommend exploring alternative solutions.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Yousign

As the counter party I signed a lot of documents with Docusign. Never had a single error message. I wanted to give a Yousign a try as I think as Europeans we should buy local. Well, not at Yousign (luckily there are alternatives).

Review Source

JC

Jonathan C.  
Head of Marketing  
Computer Software  
Used the software for: 2+ years

### "Signed my work contract in less than 2 minutes!"

August 4, 2019

5.0

I had used other eSignature solutions in the past: they weren't terrible, but they weren't anything special either. Yousign has clearly managed to create a superior experience in a field where most seemed to have given up trying to offer something new. The design and general feel of the app wowed me at first, and the simplicity getting through the different steps to sign a contract won me over in the end: terrific product!

Pros

The interface is simple and really well crafted. Secure authentication is integrated to the signature flow making it less of a pain than other eSignature solutions.

Cons

Nothing to report so far. Keep up the good work!

Review Source

VR

Verified Reviewer  
COO & Founder  
Internet  
Used the software for: Less than 6 months

### "Amazing value for the price"

March 12, 2021

5.0

It was super easy to use and provided amazing value for the price, definitely a recommendation in comparison to expensive enterprise solutions.

Pros

The tool is very easy to use. I had some difficulties using similar toos, but Yousign has a great interface, very intuitive with an outstanding onboarding.

Cons

Some integrations are missing but from what I hear, Yousing is working actively on it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Review Source

VR

Verified Reviewer  
Software Entwickler  
Real Estate  
Used the software for: Less than 6 months

### "Vorsicht! Schlechte Software und es kann sehr teuer werden!"

October 4, 2024

1.0

Trotz des Premiumpreises habe ich mich für YouSign registriert, weil ich eine QES-Option brauche, und diese werden leicht verständlich im YouSign-Blog erklärt. Meine Erwartung bei diesem Premiumpreis ist, dass die Software auch einwandfrei funktioniert. Zu meinem Erschrecken muss ich feststellen, dass der Preis für das Service nicht mit der Qualität übereinstimmt. Es gab mehrere Male, wo das System einen Fehler bei der Identifikation aufweist, aber nicht genau beschreibt, um was für einen Fehler es sich handelt. Als es endlich funktioniert hat, akzeptiert das System nicht, wenn man mehrere Vornamen hat, was bei vielen ausländischen Namen üblich ist. Das wäre eigentlich nicht so schlimm, wenn das System beim Versenden der Einladung eine Warnung gegeben hätte. Aber hier lässt das System Vornamen mit mehreren Wörtern zu, und man erfährt erst nach dem Prozess, dass es deswegen nicht funktioniert! Und als wäre das alles nicht schon schlecht genug, bekomme ich eine Antwort von der Kundenbetreuung, dass jeder Versuch, egal ob erfolgreich oder nicht, als Creditverbrauch berechnet wird. Also jeder Versuch 15 EUR! Das ist eine Frechheit, und meiner Meinung nach hat das Unternehmen auch keine Motivation, die Software zu verbessern, denn auch bei einem Bug der Software muss der Kunde für diesen Fehler die Kosten tragen. Also absolut nicht zu empfehlen! Viel zu teuer für das, was es anbietet. Andere Anbieter wie "skribble.com" sind billiger, und du bekommst besseren Kundensupport sowie eine bessere Softwarequalität.

Pros

Schöne Benutzeroberfläche und leichte Bedienbarkeit!

Cons

\- Viel zu teuer für die angebotene Leistung - Schlechte Software, auch wenn die Benutzeroberfläche schön ist, bringt es nicht wenn es nicht funktioniert! - Unfreundliche Kunden Support - Systemfehler werden als Fehler des Nutzers angerechnet und in Rechnung gestellt. Unverschämtheit!

Alternatives considered

[Skribble](https://www.capterra.com/p/203385/Skribble/)[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Yousign

was ist brauchte, wurde verständlich in YouSign Blog Artikel erklärt

Switched from

[Skribble](https://www.capterra.com/p/203385/Skribble/)

YouSign Software ist schlecht und teuer. Schlechte Preisgestaltung!

Review Source

GD

Gael D.  
CEO  
Internet  
Used the software for: Less than 6 months

### "Expensive, and customer service not at the level of the price."

June 27, 2024

1.0

overall very frustrated with the experience

Pros

I like the product it self as it is relatively complete.

Cons

The service is very expensive, their offers are not clear and you end up paying add-ons again and again. Especially since the trial version has all the features, if you want to pursue with your templates, you have to pay for the whole package. Their customer service is not good as they refuse to implement a simple downgrade in the offer.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Yousign

because it is a French company and I thought it would be easier for customer support

Review Source

MB

Manuel B.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "CAREFUL! Hidden cancellation period!"

June 28, 2024

1.0

Generally a good tool for a fair price. However, the plans that are advertised with that they can be cancelled any time have a cancellation period. In our case we had an annual plan and cancelled it on time before the renewal just to find out that there is a notice period of 15 days before the renewal date. This was nowhere mentioned except, maybe, small in the Terms which nobody reads. It should be communicated clearly. The fact that they don't do that shows that they mainly care about their revenue instead of making their customers happy.

Pros

Software works well and is very easy to use.

Cons

There's a hidden cancellation period which is NOT mentioned anywhere.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

We changed because of the pricing as they had a special offer.

Review Source

AM

Agala M.  
Nutritionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Electronic Signing Software"

July 13, 2021

5.0

I first used You sign to sign an urgent contract and it was a lifesaver. It was done in seconds! Since then it is my go to software for signing documents on line

Pros

I liked most the fact that it is simple and easy to use without lots of instructions. It also has many useful features to ensure safe authentication.

Cons

I found you sign to be is more expensive comparison to other software with electronic signing features but it has a somewhat good value for price.

Reason for choosing Yousign

You Sign had better reviews

Review Source

RA

Rafay A.  
Self Occupied  
Writing and Editing  
Used the software for: 6-12 months

### "Excellent eSignature Software"

April 26, 2021

5.0

Pros

It's really easy to use and good in quality and working. It has saved a lot of my time. It is the best eSignature software with many helpful features I have ever used. RECOMMENDED!!!

Cons

Not at all. All of its features are awesome and helpful.

Review Source

AR

Alexandre R.  
gérant  
Financial Services  
Used the software for: 1-2 years

### "Pas très honnête"

November 19, 2024

1.0

Privilégiez une autre plateforme. Client depuis 2022, notre structure a dû décaler le déploiement de son CRM. A l'époque, la commerciale nous oriente vers le pack le plus gros en arguant (à l'oral) qu'un report serait possible si la totalité n'était pas consommée. Résultat, il ne faut pas faire confiance et écouter des arguments oraux. Heureusement, que les autres sociétés du segment n'agissent pas comme cela.

Pros

Produit similaire à DocuSign, facile de prise en main.

Cons

Privilégiez une autre plateforme. Les données une fois l'abonnement expirée sont perdues.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Yousign

imposé par le franchiseur, le choix avait été argumenté par la facilité

Review Source

RN

Roberto N.  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Un alleato affidabile per la firma elettronica"

November 28, 2024

5.0

Ottima esperienza poiché si tratta di una soluzione ottima. Probabilmente la migliore soluzione per firma elettronica da integrare in piattaforme terze.

Pros

La facilità di integrazione tramite API e l'evoluzione delle stesse.

Cons

Le API che negli ultimi 2 anni sono variate in più occasioni.

Review Source

FS

FRANCOIS S.  
Assistant juridique  
Law Practice  
Used the software for: Less than 6 months

### "Complet, bien organisé et simple d'utilisation"

January 10, 2024

5.0

Après plusieurs mois d'utilisation c'est un logiciel indispensable qui fait très bien son travail. L'environnement est bien pensé et facile d'utilisation même pour des néophytes.

Pros

Tout est simple et bien penser : il suffit de déposer le document (fusion possible si plusieurs docs), de rentrer le nom des parties (possibilité d'ajouter la qualité du signataire ou une mention), les suiveurs et d'envoyer avec la possibilité de joindre un message ou encore de relancer le client s'il n'a pas encore procédé à la signature.

Cons

Sur certains gros documents la mention "signature électronique" n'apparait pas sur l'ensemble des pages. Heureusement, il y a le dossier de preuve de signature électronique.

Review Source

NE

Niklas E.  
Teamleiter PME-MD  
Machinery  
Used the software for: 6-12 months

### "Bewertung NEND 20230116"

January 16, 2023

4.0

Pros

\- Einfache Bedienbarkeit- Schnelle Lizenzerweiterung- Einfaches ändern von Benutzerrollen- papierlos- sehr einfach für externe Kollegen (USA. China, etc.) nutzbar- schnelles einholen von Unterschriften

Cons

\- keine direkte Rechnungstellung an unsere Finanzbuchhaltung. Ich als Person muss die Rechnungen immer weiterleiten.- ich kann bei Unterschriftenanfragen nicht sofort erkennen, wer als nächstes unterschreiben soll (ich muss erst in den einzelnen Umlauf)- Probleme durch die Serverumstellung bei YOUSIGN. Viele Anfragen sind im SPAM gelandet, was davor nicht der Fall war.

Review Source

JD

Julie D.  
Assitante administrateur des ventes  
Renewables & Environment  
Used the software for: Less than 6 months

### "Bon pour des signatures simples"

November 17, 2023

4.0

Pros

La facilité de prise en main pour de la signature simple

Cons

Impossible de joindre des documents à la signature, peux de possibilité pour compléter les documents

Review Source

AR

Alexandre R.  
International account manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Clair et efficace"

November 29, 2022

5.0

Gain de temps énorme sur les signature de NDA notamment, templates faciles à utiliser.

Pros

L'outil est clair et plaisant visuellement. Le prix d'entrée est bas. Les documents sont sécurisés et ont valeur juridique.

Cons

Pas de Version gratuite / utilisable ponctuellement.

Review Source

JYG

Jean Yves G.  
Conseiller Immobilier  
Real Estate  
Used the software for: 6-12 months

### "Fait le job"

September 28, 2022

5.0

Bon retour des signataires qui n'ont pas de difficulté pour signer

Pros

Prise en main facile, facile à utiliser pour les destinataires

Cons

Rien à redire en particulier. Fait le job.

Reason for choosing Yousign

Interface en français

Switched from

[Xodo Sign](https://www.capterra.com/p/160894/eversign/)

Yoursign moins intuitif pour les signataires et interface en anglais

Review Source

SA

Segolène A.  
ATSEM  
Primary/Secondary Education  
Used the software for: 1-2 years

### "La signature numérique n'a jamais été aussi ludique"

February 18, 2024

5.0

Pros

Signer/parapher des documents est extrêmement simple et efficace. L'interface est claire et réactive, les notifications sont efficaces

Cons

Pas grand chose à dire, Yousign répond parfaitement à mon besoin de signature de contrats

Review Source

AMS

Alexander Michael S.  
CEO  
Telecommunications  
Used the software for: 6-12 months

### "Bedienung super, Kündigung ohne Bestätigung, Support Unfreundlich"

January 7, 2022

3.0

Ich nutze diese "app" schon seit über 6 Monaten. Ich habe mich bewusst für eine monatliche Laufzeit entschieden, da unsere betrieblichen Prozesse einen Jahersabschluss nicht finanziell getragen hätten. So haben wir 2 Monate das Ganze genutzt. Dann gekündigt. Nach 3 Monaten wieder aktiviert und seitdem läuft das Ganze wieder 3 Monate lang bei uns. Wir haben auf ein gr. Paket hochgestuft und die Funktion der Id-Prüfung war nicht verfügbar. Wir erbitteten um eine Gutschrift weil die Funktion nicht vorhanden war obwohl im Paket angezeigt das man sie damit automatisch hat. Fehlanzeige. Keine Gutschrift. Nur die Vorhaltung das eine Rechnung von Sep. offen wäre. (Den Monat den wir nicht genutzt aber gekündigt haben) Ende vom Lied. Wir haben uns verabschiedet von dieser "app"

Pros

Sie ist unkompliziert und leicht zu verstehen.

Cons

Der Kundensupport und erschwerte Kündigung

Review Source

VR

Verified Reviewer  
Pizzaiolo cuoco  
Restaurants  
Used the software for: Less than 6 months

### "Indispensabile "

January 23, 2023

4.0

Pros

Il software è facilissimo da usare e permette di non stampare documenti per poi firmarli e scannerizzali nuovamente.Facilita la vita........

Cons

A volte si blocca, ma potrebbe dipendere dal computer

Review Source

RC

Romina C.  
Segretaria Amministrativa  
Hospitality  
Used the software for: Less than 6 months

### "Lo consiglio"

November 13, 2023

5.0

Pros

Software davvero molto valido, no ha molte funzionalità ma la firma digitale viene eseguita sempre, con facilità e senza problemi

Cons

Tra gli aspetti negativi, come detto, la presenza di poche funzionalità

Review Source

DH

Diana H.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Einfach und gute Preis-Leistung"

September 5, 2022

5.0

Pros

Einfache Handhabung, übersichtliche Homeseite. Auch kleine Pakete verfügbar, da wir es momentan nur selten brauchen/ nutzen. Dadurch super Preis-Leistung für kleine Unternehmen oder wenig Nutzer.

Cons

Am Anfang gab es kleine Probleme beim Auswählen des Zeichnungsempfängers, wenn das Feld nicht komplett zu sehen war. Das war etwas nervig.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Yousign

bestes Preis-Leistung Verhältnis

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

zu teuer, da wir es nur selten brauchen/ nutzen momentan

Review Source

JV

Julie V.  
Conseillère en immobilier  
Real Estate  
Used the software for: Less than 6 months

### "Très bonne expérience avec YouSign "

October 6, 2022

5.0

Pros

J’utilise Yousign depuis quelques mois pour la signature électronique de mes mandats et offres d’achat. C’est un outil intuitif, simple d’utilisation et performant. Un vrai gain de temps dans mon quotidien.

Cons

Cet outil répond pleinement à mes besoins.

Review Source

RR

Rainer R.  
Unternehmensberater  
Information Technology and Services  
Used the software for: Less than 6 months

### "Aller Anfang ist schwer"

May 5, 2023

1.0

Pros

Testversion hat funktioniert. Testversion hat funktioniert.

Cons

Übergang zu Normalversion funktioniert nicht

Review Source

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