# Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Iru the right Mobile Device Management solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181954/Iru/reviews --- Iru 4.9 (479) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Iru Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews RL Ryan L Global Head of IT OperationsMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years. “The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location.“ December 4, 2025 KD Koen D Managing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example providers like OKTA do offer a solution for.“ December 16, 2025 TO Topher O IT ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as time has gone on and we have remained extremely happy customers, the platform has expanded to meet not just our Apple device management needs, but now cover our EDR needs, our vulnerability reporting, management for the few windows and android devices in our fleet - all while remaining easy to use, easy to navigate to where we need to go quickly, and constantly adding new quality of life features.“ January 31, 2026 JN Jeremy N System AdminAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months. “Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way.“ January 28, 2026 TO Topher O IT ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR, with vulnerability management, and with cross-platform device management - it is EASY to show my executive team why moving to Iru for those needs is the right choice.“ January 31, 2026 CH Carlos H Head TI supportFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it took a long time to authenticate.“ September 29, 2025 Richard M Techncial Operations LeadComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and really responsive and resolve issues fast.“ February 12, 2026 md marwa d IT supportAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time.“ August 7, 2025 ## Showing most helpful reviews Showing 1-25 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Richard M. Techncial Operations Lead Computer Software Used the software for: 2+ years ### "Excellent Product for MacOS Device Management \*\*\*\*\*" February 12, 2026 5.0 I would recommend this product to any company using MacOS. We moved from using Intune from MacOS devices to Kandji with a focus on security and have not looked back. The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and really responsive and resolve issues fast. Overall this is a product i would not be without. Pros Simplified the Process of Management of MacOS devices for a team that was more windows based. Onboarding was really quick and easily with excellent hands on support. Support response and resolution times are really good too. The whole product is intuitive and easy to use. Cons Alerts and clearing alerts is a pain. We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. It would be really nice if these could be cleared easily or "ignored" in the UI. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Easy to use and support was excellent. Online reviews were good and a successful trial was undertaken Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) The old product was complicated and difficult to use. Review Source JK Jamie K. IT Support Computer Software Used the software for: 2+ years ### "all in all, it´s very good" March 16, 2026 4.0 My overall experience with Iru has been very positive. I use it frequently and enjoy working with it. The interface is clear and easy to understand, which keeps the learning curve low. Value for money is solid given the quality of the product and the responsive customer support. The ease of use is one of its strongest points, and device and client management features work reliably. The main area for improvement remains the activity/audit log and its filtering capabilities. Pros What I like most about Iru is the intuitive user interface, which makes daily work straightforward and efficient. On top of that, the support team is impressively responsive and knowledgeable — issues get resolved quickly, which is a huge plus. Cons The activity log remains a significant weak point. It is very difficult to search through — there is no simple way to filter by keyword or by user. For example, if an admin performs an action in the console, you often cannot find any trace of it in the activity view. This makes auditing and troubleshooting unnecessarily cumbersome. Alternatives considered [Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/) Reason for choosing Iru UsabiltyWe chose Iru primarily because of its clean and intuitive interface, which made onboarding straightforward for our team. Compared to alternatives, Iru struck the right balance between functionality and ease of use — it didn't feel bloated or overly complex. The quality of customer support was also a deciding factor; knowing that a competent team responds quickly gave us confidence in the product long-term. Review Source EC Ester C. Chief of Staff Computer & Network Security Used the software for: 2+ years ### "Mandatory Review" January 9, 2026 3.0 Contract management continues to be messy, often incorrect, late renewal notices, incorrect quotes, etc. Pros Iru provides comprehensive endpoint protection with broad coverage across devices, helping reduce risk and centralize security management. Cons Contract management is consistently problematic, with frequent inaccuracies, delayed renewal notices, and incorrect quotes that require follow-up. Alternatives considered [Todyl Security Platform](https://www.capterra.com/p/275626/Todyl-Security-Platform/) Reason for choosing Iru It depends on the operating system the end user is on Review Source CV Chaz V. Infrastructure Engineer Hospitality Used the software for: 6-12 months ### "One of the Most Intuitive MDM Solutions—Up and Running in Days" March 10, 2026 5.0 We recently rolled out IRU, as our Mobile Device Management solution for Apple devices. During our evaluation process, we reviewed several platforms including Microsoft Intune, IRU, and Jamf. After careful consideration, IRU stood out as the solution that delivered the full range of functionality we required, while remaining within an affordable price range. From both a senior and junior engineer perspective, the platform is intuitive and straightforward to configure and manage. The setup experience was smooth, and the interface makes day to day administration simple without sacrificing depth or control. One of the key strengths for us was the ability to assign permissions based on our RBAC roles, allowing appropriate access across the team while maintaining governance and security. From an administrator standpoint, the visibility and control are excellent. From an end user perspective, the experience is seamless and minimally disruptive. We were able to complete the full onboarding process for all devices and users within a month, covering configuration, testing, and full rollout. Overall, IRU has proven to be a reliable, scalable, and cost effective MDM solution. I would highly recommend this platform to any company looking to manage their Apple device fleet efficiently and confidently. Pros This is one of the most intuitive MDM solutions I’ve ever used. Unlike other MDM solutions, it required very little training, and we were up and running in a matter of days. Cons It would be much better if the Threats and Vulnerability modules were included in the main package, rather than offered only as additional add-on modules. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Price, ease of use, speed of onboarding and functionality. Review Source DN David N. IT Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Great macOS MDM solution for businesses. " March 26, 2026 5.0 I was looking for a good MDM solution to manage all my macOS devices and Iru does a fantastic job. It allows me to manage the devices, deploy and enforce applications, apply group policies, wipe, DEP, and bypass any personal end user activation locks. Setup and deployment is very easy and pretty easy to learn to administor. UI is clean, modern, and easy to navigate. Pros The overall UI interface is simple and modern. Enrolling macOS devices either manually or through ABM/ADE/DEP is very straightforward and works as expected. Device management when enrolled is great. You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful. Cons You can't manually clear/mute device alerts. You have to somehow physically remediate or resolve the issue before the alert is cleared. They also charge you in batches of 25 devices/licenses only. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Easy of use and deployment and better pricing Review Source RO Richard O. Director of Platform and Security Financial Services Used the software for: 2+ years ### "Powerful simplicity" April 23, 2026 5.0 Overall it's a great product suite, and now really the only option I would consider for Apple device management. Pros The product is simple to use but very powerful for device management, vulnerability scanning and EDR. Automatic patching of both operating systems and applications make security compliance easy. When needed, the support team are very responsive and helpful. Cons Occasionally we have issues with vulnerability alerts not clearing correctly after patches have been applied. The support team can usually help to resolve these issues, but hopefully over time we'll see fewer occurrences in the first place. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Simplicity of deployment and fully-managed cloud system Review Source WJ Washington J. IT Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great MDM for Apple environment" March 30, 2026 5.0 Pros How well it works with Apple environment. Great ready made features. Responsive customer support and patch management. Very good device management functions. Cons Migration is difficult, but it was largely because of our previous MDM that controlled totally the profiles. Switched from [deeploi](https://www.capterra.com/p/10011598/deeploi/) Very poor and slow support. Not frequently releasing updates Review Source DJ Domingo J. CTO Logistics and Supply Chain Used the software for: 1-2 years ### "Simple and reliable Apple device management" March 16, 2026 5.0 IRU helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards. Pros IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient. The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. Cons That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. Review Source CP Cristian P. System Administrator Financial Services Used the software for: 6-12 months ### "Great MDM Solution" March 10, 2026 5.0 Iru is a lifesaver for our Mac fleet. The Auto Apps and Blueprints make deployment a breeze, as well as integrating more apps through ABM Pros Iru is a total lifesaver for our Mac fleet! The Auto Apps feature saves me hours on patching, and the Blueprints make deployment incredibly smooth. Cons The alerting system a bit noisy; you can't easily bulk-ignore alerts for apps that users installed manually before onboarding. Lastly, while the 2026 rebrand to Iru added Windows/Android support, those features still feel a bit "lite" compared to the deep macOS controls we’re used to. Review Source SU Søren U. Director of Operations Information Technology and Services Used the software for: 1-2 years ### "It's good. I recommend." March 17, 2026 5.0 It has made our device management much more professional and smooth. We are using it to give our employees a smoother onboarding. Pros It's a really good tool for managing all of our company devices. It's user friendly and has great support. Cons It is difficult to remove Iru from laptops once installed. It makes the offboarding of devices cumbersome. Review Source CB Chris B. IT Director Marketing and Advertising Used the software for: 1-2 years ### "Easy deployment at scale, best MDM experience out there" July 17, 2025 5.0 Kadji has been amazing and the support and Customer Success management teams are second to none. I have never had a random issue that I wasn't able to resolve over chat with an engineer. I have even had custom scripts created for us and video calls with support engineers in the States to resolve complicated issues. Pros The ease of deployment and migration to Kandji from other MDMs or no MDM at all was the winner for us. The support team created a migration PKG for us that enrolled the user in the proper blueprint as well as walked the end user through the mobileconfig profile installation and prompts. Easiest tool onboarding I have ever gone through. Cons I would love more granularity in the device filtering and search. The do update the device page pretty regularly though, so its possible the limitations I previously had are no longer an issue. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru It is the easiest to deploy and manage and the zero-touch enrollment is truly something special. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) I took over IT here from an MSP and wanted a more robust and easy to deploy and manage tool. Review Source RL Ryan L. Global Head of IT Operations Marketing and Advertising Used the software for: 2+ years ### "Effortless MDM with Seamless Out-of-Box Provisioning" December 4, 2025 5.0 Iru is solving our biggest challenge of maintaining a consistent security and compliance baseline across our rapidly growing fleet of Apple devices. It allows us to remotely enforce encryption, install critical security updates, and deploy required applications automatically. Crucially, Iru has made our device provisioning entirely hands-off. We can now simply ship a brand-new device directly to a user, and it automatically enrolls, configures, and secures itself right out of the box (OOBe) using Kandji's integration with Apple Business Manager. The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location. Pros The ease of use and intuitive interface of Iru are exceptional. The platform allowed us to achieve full device management for our Mac and iOS fleet incredibly fast, making the Ease of Implementation a major upside. We especially appreciate the one-click actions, pre-built Blueprints, and how straightforward it is to deploy apps and enforce compliance. Their Customer Support has also been responsive and extremely knowledgeable whenever we've needed assistance. Cons While there's very little to dislike, we are looking forward to the continued expansion of features, particularly for advanced Endpoint Detection & Response (EDR) capabilities and deeper integration with other core security platforms we use. This is a minor point, as the platform is already excellent for our core MDM needs. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru We chose Iru over competitors like Jamf and general UEM tools primarily because of its Apple-first simplicity and competitive pricing. Iru offers a comprehensive feature set for macOS and iOS management—including fantastic zero-touch provisioning and integrated security tools—but with a much more intuitive interface and significantly lower total cost of ownership compared to Jamf Pro. The ease of setup and the ability to maintain compliance without extensive manual scripting or specialized certifications made Iru the clear winner for our small IT team. Review Source SK Sunil K. Senior Engineer Financial Services Used the software for: 1-2 years ### "The Kandji effect!" August 19, 2025 5.0 The migration from JAMF to Kandji was a seamless transition for our team. The new platform's intuitive and user-friendly interface made it easy for everyone to adapt, leading to a very positive experience and a great value for the price! Overall, Kandji has provided a truly positive and efficient experience for our entire team. Pros Since we've adopted Kandji, it's become a favorite tool across our team, mainly due to its versatility and ease of use. Key Features We Appreciate: Streamlined Device Management: Actions like managing, resetting, locking, or deleting a device are straightforward and save us a significant amount of time. Powerful Integrations: The built-in API connections allow us to expand our automation capabilities, making our workflows more efficient. Excellent Customer Support: The support team is consistently responsive and helpful, which has made a huge difference for us. Efficient Blueprint System: The ability to use multiple blueprints is a game-changer. It makes updating and triggering patch management easy, and allows us to deploy specific configurations to different departments or user groups seamlessly. Cons Nothing comes to mind, we always look forward to NEW features being added to the platform which keep things fresh. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Was something suggested by one of partners in another firm Review Source CE Christopher E. Senior SysAdmin Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Reliable, Modern, and User-Friendly Apple Device Management" October 1, 2025 5.0 Overall, Kandji has been an excellent solution for managing our Apple fleet. It has streamlined IT operations, simplified onboarding, and provided peace of mind around security and compliance. The product continues to evolve in meaningful ways, and it’s clear that the team listens to customer feedback. I’d recommend it to any organization looking for a reliable and modern Apple device management platform. Pros Kandji makes Apple device management incredibly smooth and intuitive. The automation around app deployment, compliance enforcement, and OS updates saves a significant amount of time and reduces manual errors. The zero-touch deployment is excellent for onboarding, and the admin console is well-designed, clear, and easy to navigate compared to other MDM solutions. Support is also responsive and knowledgeable, which adds a lot of confidence when running it at scale. Cons While it’s very strong on Apple management, there are moments where flexibility is limited. Some advanced workflows require custom scripting rather than being natively supported. Reporting could also be more detailed, and integrations with third-party tools sometimes feel less robust than what competitors offer. Pricing is also on the higher end, which might be a consideration for smaller organizations. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Cost of other service was too much in comparison the the cost of Kandji and initial ease of use. Review Source DG Dario G. Manager Computer Software Used the software for: 2+ years ### "Very intuitive device management" October 14, 2025 5.0 We didn't have to ask for customer support ever, except for expanding the licenses. The truth is that we configured once, and didn't have to configure too much. Also I like the monitoring of Mac versions to keep everything updated Pros Self servicing and managing the devices is pretty easy. Also, integrating with third parties and applications. The model of different roles worked very well with our different project setups Cons Instructions on Apple enrollment are not exactly clear. But that may be more an Apple problem. Better instructions on how to make the automatice enrollment work may be useful Alternatives considered [Verizon Mobile Device Management (MDM)](https://www.capterra.com/p/274842/Verizon-Mobile-Device-Management-MDM/) Reason for choosing Iru Recommended by one of our clients. The setup and installation was really easy for distributing it quickly in our fleet Review Source MC Mitchell C. Sr. Systeem Engineer Political Organization Used the software for: 6-12 months ### "Sr. IT Systeem Engineer" September 12, 2025 5.0 Onboarding, overall communication with our Customer Succes Manager and Support Team, has been fenomal. Pros The onboarding of new Macbooks & iPhones, make my live easier. On top of that don't need constantly remind user to update their devices. With patch management I don't need keep stressing about possible zero-days on our devices. Easy to use and out of box configuration, makes easier to deploy and managed the devices. It's worth the price and with 24/5 support, I know I'll get answer I need. Cons I would like more insight into a devices, Kandji lacks that a bit. It would be nice to have an overall insight on CPU, Memory and Data usage. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Basically Jamf Pro is a multi OS MDM. But we decided to go completely Apple, no necessary. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) Cost and complexity. I'm basically one man IT department, so I'm on vacation, someone with some skills can still can deploy or onboard a device or user. Review Source AA Aaron A. Director of IT and GRC Computer Software Used the software for: 1-2 years ### "Very Happy With Kandji. Excellent MDM" September 10, 2025 5.0 Our experience with Kandji has been excellent. Everything works as expected without hassle! When I push commands or scripts through Kandji, it has the expected logs too. Support is an absolute bright part of the Kandji offering, with chat and knowledgeable reps who are happy to help and give a hand. Definitely a much better option than email based support, which can be common in MDM. Pros Kandji is quick to learn, great at managing Apple devices and doesn't take a lot of time. I've played with quite a few MDMs and most require a significant learning curve, with hidden surprises that impact users, and the admin is just supposed to somehow learn it. Cons I don't really have anything negative to say about the Kandji product. There is definitely room for new features or integrations, but the current setup is very solid. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) Our previous vendor was pretty good, but was more complicated to manage than Kandji, especially the app library. We couldn't just set it up and basically forget it, we had to regularly apply new versions of apps as they appeared in the library, instead of just automatically updating within a set schedule. Addigy isn't a bad MDM, it just wasn't the best fit for a lean team. Review Source TO Thomas O. Sr. IT Operations Engineer Information Technology and Services Used the software for: 1-2 years ### "Living my best IT Admin life managing our fleet with Kandji." August 4, 2025 5.0 Overall, I cannot out in to words how life changing Kandji has been for our IT team, and for the end-users at our organization. Previously there were so many pain points, disruptions of life, and a continual never ending effort in managing our fleet. Since we migrated, everyone from our new hires, and to our oldest members in the org-- everyone notices how clean, simple, seamless and un-disruptive Kandji has been for them. We save money, get tremendous value our of Kandji, and more --importantly-- as an IT team, we get a tremendous amount of our time back to do / work on other projects without having to worry about how our fleet is doing. Pros There are several things that I like the most about Kandji: 1. Migrating from jamf was super easy and seamless with the pkg created for us by the Kandji team. 2. Not having to manage app updates due to Auto Apps is a game changer. I no longer have to set calendar reminders to manually update dmg or pkg files for apps. 3. Their 24/5 customer support is just -insane-. Coming from several MDM platforms, I can tell you that having to scroll through forums, or mac admins for support was a daily occurrence. However, with Kandji-- I can simply hit the chat button and actually chat with a human to explain my issue/needs and they have delivered a solution each and every time. 4. The ease of use, and the ease to teach our team -how- to use Kandji was a complete shock to me. With other MDM's, you have to go through several rounds of trainings, testing & certifications which is just frankly- ridiculous. We are in the modern age, and the tools we use in enterprise need to catch up. It is unacceptable the bar that IT admins have to clear to standup or operate their fleet through other MDM platforms. Kandji just works, and I learned 90% of what I use in the day to day in a 60 minute zoom call. COME ON! That's so sick. And I have the at least the same functionality (and some) than I did before with other platforms + everyone that joins the team acclimates in a matter of hours to the Kandji platform. Cons For starters, that it took them so long to come to market hahahahahha! But better late than never. On a serious note, my only gripe is that I wish we could see a list of "feature requests" others have positioned to the Kandji team so that we could "vote" on what features get worked on next from a customer standpoint. There are a few quality of life changes that I'd like to see / have already submitted as feedback/feature requests. I think that level of transparency could help a lot. Other than that, we have not encountered any major issue that has come remotely close to us even thinking about leaving Kandji. So to the Kandji team I say keep up the great work! Alternatives considered [Workspace ONE](https://www.capterra.com/p/206931/VMware/) Reason for choosing Iru The ease of use of kandji compared to W-ONE and also the combination of features offered by Kandji as an all in one Apple products platform blew the competition away. W-ONE offered multi-platform but sacrificed a lot of critical functionality which we could not do without. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Jamf was not sustainable and did not scale easily for what we needed. Review Source TG Terry G. Systems Administrator Consumer Services Used the software for: 2+ years ### "Easy product to use. Very Happy " August 13, 2025 5.0 Really positive, support and customer success managers very good and quick to respond. kandji is very set and forget so never really have an issue. Pros Ease of use for set up and deployment for my environment the degree of automation is very appealing. Cons New features may not be as intuitive to set up compared to the old way it was initially rolled out. however this is not an issue and very easy to pick up the new features Alternatives considered [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Iru cost and ease of use. Mosyle was my main choice. how ever kandji had competitive pricing Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) cost reduction ease of use. at the time jamf felt a little out dated. Review Source PG Paul G. IT Manager Biotechnology Used the software for: 1-2 years ### "Great product: Easy to use & well-supported for admins, unobtrusive for our end-users." July 23, 2025 5.0 Extremely positive both from an admin/architectural standpoint, and from the user perspective. Kandji rarely causes an issue for one of our users and on the odd occasion it's happened, support was immediately available with a resolution. Pros That it is continuously improved is a huge bonus. It was also extremely easy to set up a minimally viable implementation and add on to it incrementally. Cons In 2022, there were some UI concepts that I didn't love, but the consistent improvement got rid of those. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/) Reason for choosing Iru Kandji was priced significantly better than Jamf at the time, and we felt like there was little extra that Jamf offered to account for the delta. Apple told us flatly that ABE was not a good fit for our 150+ macOS endpoints. Switched from [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) In 2022, Mosyle was very difficult to use and understand. Kandji was much simpler. Review Source JP Julien P. Admin IT Computer Software Used the software for: 2+ years ### "Good experience !" January 21, 2026 5.0 I've been using Iru for about three years now. From the first time I used it until today, I've been delighted with the product. It's intuitive to use, the features are relevant, and the support/sales teams are always available and very helpful (even in different time zone). Pros Ease of use, managed deployment, ease of device management, compatibility with a wide range of applications, the support. Cons The only think I'm thinking about (and it's not what I like or not) it's the agent. Maybe it could be practical to have some more options on the device side. Sometimes when we download an app on the self service, it takes a very long time before we have it install... and it the same when we want to re-install. Review Source BJ Blake J. IT Manager Religious Institutions Used the software for: 2+ years ### "Great, Not Easily Found, Documentation " October 27, 2025 4.0 I haven't had to worry about anything regarding our data safety. Whenever was see Iru being used, it's a no brainer to move along with this software. We know our security provider is doing its job when you don't hear a lot - Iru does a perfect job at that. Pros Working with many applications like PLAID, Notion and Lovable. Having reliable security on the platforms we use gives me confidence knowing my data remains protected. The documentation on how the application protects are data is essential. Having this clearly defined makes it easy to communicate when using new software in our orgaization. Kandji has been essential in managing our fleet. Cons I wasn't sure how my data was being used in relation to Iru. With that being said, it's nice that it is being used seamlessly. It took time and research to be able to advocate for the applications we use - this means that having proper documentation is essential. Iru had this provided, although not easily found, was very well documented and helped us feel secure. Review Source TJ Tom J. Sr Director of IT Security Computer Software Used the software for: 2+ years ### "Powerful and Easy to Use MDM tool!" July 14, 2025 5.0 Kandji helps us manage our devices to ensure our compliance and contractual obligations by providing us with easy to use controls and meaningful support. It has helped us streamline the processes around our requirements given us time back to work on other projects. Pros In a word...simplicity. Kandji has streamlined our enrollment, usability, and ongoing administration of our devices. Support is quick to respond and very helpful. Prebuilt blueprints, like those for CIS controls, make quickly achieving a minimum level of security easy. Cons It would be nice to be able to organize devices into groups, but I understand that tagging can achieve similar results. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Ease of administration and functionality Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Ease of administration and functionality Review Source MP Martin P. Sr. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Kandji is my favorite pick for Apple Device Management" September 14, 2025 5.0 Competent staff and product offering. Great value for the cost and coverage. Excellent support when you encounter any issues. Intuitive and usable service we appreciate with every onboarding and offboarding scenario! Pros The ease of use and quick conveyance of information in the device and user views is most effective. Integration with Okta SSO and Apple Business Manager for procurement is a breeze. We also use a third party compliance provider that supports Kandji for device attestation and endpoint security controls. Cons Some of the troubleshooting of particular blueprint and OS / application constraints are annoying to debug. This is a hard problem, not their fault. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Better service, better UI, better pricing. Review Source AD Andrew D. Information Security Manager Hospital & Health Care Used the software for: 1-2 years ### "A must have for any organization that uses IOS devices. " July 23, 2025 5.0 Overall, Kandji has significantly improved our Apple device management process. It’s a reliable, scalable solution that gives us peace of mind and helps us maintain a secure, well-organized mobile fleet. Pros We've been using Kandji MDM to manage our Apple devices for a couple of years, and it's been a game-changer for our organization. The platform is extremely easy to configure, even for teams without deep MDM experience. The intuitive interface and guided setup make it simple to get up and running quickly, with minimal friction. One of the standout features is the ability to push out apps and updates remotely. This has saved us countless hours in manual installs and ensures that all devices stay current and secure with the latest software versions. The automation tools are incredibly powerful—what used to take hours now takes minutes. Equally important is Kandji’s robust tracking and oversight of our iOS devices. With more employees working remotely or in hybrid setups, keeping tabs on company devices is critical. Kandji gives us the visibility and control we need to monitor device compliance, enforce security policies, and react quickly if something goes wrong. Cons I would like to see location based tracking for our devices. If this is currently available, I have yet to discover it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.