# Iru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Iru the right Mobile Device Management solution for you? Explore 480 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181954/Iru/reviews --- Iru 4.9 (480) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Iru Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews RL Ryan L Global Head of IT OperationsMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years. “The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location.“ December 4, 2025 KD Koen D Managing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example providers like OKTA do offer a solution for.“ December 16, 2025 TO Topher O IT ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as time has gone on and we have remained extremely happy customers, the platform has expanded to meet not just our Apple device management needs, but now cover our EDR needs, our vulnerability reporting, management for the few windows and android devices in our fleet - all while remaining easy to use, easy to navigate to where we need to go quickly, and constantly adding new quality of life features.“ January 31, 2026 JN Jeremy N System AdminAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months. “Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way.“ January 28, 2026 TO Topher O IT ManagerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR, with vulnerability management, and with cross-platform device management - it is EASY to show my executive team why moving to Iru for those needs is the right choice.“ January 31, 2026 CH Carlos H Head TI supportFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it took a long time to authenticate.“ September 29, 2025 Richard M Techncial Operations LeadComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and really responsive and resolve issues fast.“ February 12, 2026 md marwa d IT supportAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time.“ August 7, 2025 ## Showing most helpful reviews Showing 1-25 of 480 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Richard M. Techncial Operations Lead Computer Software Used the software for: 2+ years ### "Excellent Product for MacOS Device Management \*\*\*\*\*" February 12, 2026 5.0 I would recommend this product to any company using MacOS. We moved from using Intune from MacOS devices to Kandji with a focus on security and have not looked back. The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and really responsive and resolve issues fast. Overall this is a product i would not be without. Pros Simplified the Process of Management of MacOS devices for a team that was more windows based. Onboarding was really quick and easily with excellent hands on support. Support response and resolution times are really good too. The whole product is intuitive and easy to use. Cons Alerts and clearing alerts is a pain. We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. It would be really nice if these could be cleared easily or "ignored" in the UI. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Easy to use and support was excellent. Online reviews were good and a successful trial was undertaken Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) The old product was complicated and difficult to use. Review Source CV Chaz V. Infrastructure Engineer Hospitality Used the software for: 6-12 months ### "One of the Most Intuitive MDM Solutions—Up and Running in Days" March 10, 2026 5.0 We recently rolled out , as our Mobile Device Management solution for Apple devices. During our evaluation process, we reviewed several platforms including Microsoft Intune, IRU, and Jamf. After careful consideration, IRU stood out as the solution that delivered the full range of functionality we required, while remaining within an affordable price range. From both a senior and junior engineer perspective, the platform is intuitive and straightforward to configure and manage. The setup experience was smooth, and the interface makes day to day administration simple without sacrificing depth or control. One of the key strengths for us was the ability to assign permissions based on our RBAC roles, allowing appropriate access across the team while maintaining governance and security. From an administrator standpoint, the visibility and control are excellent. From an end user perspective, the experience is seamless and minimally disruptive. We were able to complete the full onboarding process for all devices and users within a month, covering configuration, testing, and full rollout. Overall, IRU has proven to be a reliable, scalable, and cost effective MDM solution. I would highly recommend this platform to any company looking to manage their Apple device fleet efficiently and confidently. Pros This is one of the most intuitive MDM solutions I’ve ever used. Unlike other MDM solutions, it required very little training, and we were up and running in a matter of days. Cons It would be much better if the Threats and Vulnerability modules were included in the main package, rather than offered only as additional add-on modules. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Price, ease of use, speed of onboarding and functionality. Review Source DN David N. IT Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Great macOS MDM solution for businesses. " March 26, 2026 5.0 I was looking for a good MDM solution to manage all my macOS devices and does a fantastic job. It allows me to manage the devices, deploy and enforce applications, apply group policies, wipe, DEP, and bypass any personal end user activation locks. Setup and deployment is very easy and pretty easy to learn to administor. UI is clean, modern, and easy to navigate. Pros The overall UI interface is simple and modern. Enrolling macOS devices either manually or through ABM/ADE/DEP is very straightforward and works as expected. Device management when enrolled is great. You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful. Cons You can't manually clear/mute device alerts. You have to somehow physically remediate or resolve the issue before the alert is cleared. They also charge you in batches of 25 devices/licenses only. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Easy of use and deployment and better pricing Review Source EC Ester C. Chief of Staff Computer & Network Security Used the software for: 2+ years ### "Mandatory Review" January 9, 2026 3.0 Contract management continues to be messy, often incorrect, late renewal notices, incorrect quotes, etc. Pros provides comprehensive endpoint protection with broad coverage across devices, helping reduce risk and centralize security management. Cons Contract management is consistently problematic, with frequent inaccuracies, delayed renewal notices, and incorrect quotes that require follow-up. Alternatives considered [Todyl Security Platform](https://www.capterra.com/p/275626/Todyl-Security-Platform/) Reason for choosing Iru It depends on the operating system the end user is on Review Source JK Jamie K. IT Support Computer Software Used the software for: 2+ years ### "all in all, it´s very good" March 16, 2026 4.0 My overall experience with has been very positive. I use it frequently and enjoy working with it. The interface is clear and easy to understand, which keeps the learning curve low. Value for money is solid given the quality of the product and the responsive customer support. The ease of use is one of its strongest points, and device and client management features work reliably. The main area for improvement remains the activity/audit log and its filtering capabilities. Pros What I like most about is the intuitive user interface, which makes daily work straightforward and efficient. On top of that, the support team is impressively responsive and knowledgeable — issues get resolved quickly, which is a huge plus. Cons The activity log remains a significant weak point. It is very difficult to search through — there is no simple way to filter by keyword or by user. For example, if an admin performs an action in the console, you often cannot find any trace of it in the activity view. This makes auditing and troubleshooting unnecessarily cumbersome. Alternatives considered [Miradore Management Suite](https://www.capterra.com/p/157482/Miradore-Management-Suite/) Reason for choosing Iru UsabiltyWe chose primarily because of its clean and intuitive interface, which made onboarding straightforward for our team. Compared to alternatives, Iru struck the right balance between functionality and ease of use — it didn't feel bloated or overly complex. The quality of customer support was also a deciding factor; knowing that a competent team responds quickly gave us confidence in the product long-term. Review Source TC Trevor C. IT Admin Computer Software Used the software for: 2+ years ### "the value lies in its ease of use. " February 12, 2026 5.0 is a fantastic product. its simple and quick. user friendly to users and admins alike, Iru combines great UI with a high technical ceiling to get companies enabled, deployed, and engaged. Pros I love how easy it is to use and how quick the tool is to deploy. the self service options are fantastic for our employees as well. Cons i really wish it had a remote manager/ remote access feature. this is something that can really push a lot of admins to buy the software. additionally, i wish there were more intermediate app deployment options for users and an ability to notify a user when they have a new blueprint or app. finally, i wish they had better custom PPPC configuration options on mac. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) i was not here when the decision was made. i think cost was a large factor Review Source RO Richard O. Director of Platform and Security Financial Services Used the software for: 2+ years ### "Powerful simplicity" April 23, 2026 5.0 Overall it's a great product suite, and now really the only option I would consider for Apple device management. Pros The product is simple to use but very powerful for device management, vulnerability scanning and EDR. Automatic patching of both operating systems and applications make security compliance easy. When needed, the support team are very responsive and helpful. Cons Occasionally we have issues with vulnerability alerts not clearing correctly after patches have been applied. The support team can usually help to resolve these issues, but hopefully over time we'll see fewer occurrences in the first place. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Simplicity of deployment and fully-managed cloud system Review Source WJ Washington J. IT Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great MDM for Apple environment" March 30, 2026 5.0 Pros How well it works with Apple environment. Great ready made features. Responsive customer support and patch management. Very good device management functions. Cons Migration is difficult, but it was largely because of our previous MDM that controlled totally the profiles. Switched from [deeploi](https://www.capterra.com/p/10011598/deeploi/) Very poor and slow support. Not frequently releasing updates Review Source EM Emanuele M. Cloud Engineer Information Technology and Services Used the software for: 2+ years ### "Solid IT Asset & License Management Platform with Strong Automation Capabilities" May 14, 2026 5.0 Overall, my experience with has been positive. It provides solid visibility over assets and licenses and significantly reduces manual tracking efforts. It is particularly useful in structured IT environments where compliance and reporting are important. With continued improvements in usability and integration flexibility, it has strong potential to become even more competitive in the IT asset management space. Pros What I appreciate most about is its ability to centralize asset and license management in a clean and structured way. The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models. It helps reduce manual checks and improves visibility across infrastructure. The dashboard is intuitive, and reporting features are particularly helpful for audits and compliance reviews. Alerts and notifications also provide good operational awareness. Customer support has been responsive and technically competent when needed. Cons Some advanced configurations require a bit of initial learning, especially when integrating with external systems. The UI could be slightly improved in terms of customization and filtering options for larger environments. Occasionally, documentation could be more detailed for complex use cases. Review Source RM Ryan M. CEO Cosmetics Used the software for: 1-2 years ### "One of the easiest device management systems to use. " April 20, 2026 5.0 It was smooth and effective. Once onboarded we needed very little support as it was all really easy to self manage Pros I like the simplicity of management of the platform and the ability to quickly manage device updates and changes Cons There isn't anything about the software that we disliked. Once the profiles are set up at the beginning, rolling them out to each device is very straight forward. Review Source GB Geoffrey B. IT Operations Manager Computer & Network Security Used the software for: 2+ years ### "Excellent MDM for Mac-heavy organizations" July 23, 2025 5.0 When I look back at my overall experience with Kandji, what stands out is how dependable it’s been for managing our Apple devices. From onboarding and offboarding to the day-to-day maintenance, the platform gets the fundamentals right—it saves time, doesn’t add unnecessary friction, and just lets IT do what it needs to do. That sense of reliability is something you don’t always get with MDMs, especially at scale. I also appreciate how focused their team is on constantly improving, keeping up with macOS updates, and even hinting at bigger things like Windows support. You definitely notice their bias toward the Apple ecosystem—the product feels like it’s built for Mac-heavy shops, and that’s why it fits so well for us. The platform does what’s advertised, keeps getting better, and takes a lot of stress out of device management. For anyone prioritizing a solid Apple-first MDM, Kandji’s been the right call. Pros What I liked most about Kandji was how reliable it’s been for managing our macOS fleet. In comparison to other MDMs we’ve tried, Kandji just works—especially when it comes to the essentials: onboarding, offboarding, device lifecycle, and day-to-day operations. The experience has been smooth for both IT and end users, and it’s saved us a ton of time. I also appreciate that Kandji is always iterating (like with plans for Windows), which makes it feel like an investment that keeps paying off. Overall, its steady performance and focus on the Apple ecosystem made it the right tool for our environment. Cons What I liked least about Kandji was that, for all its strengths with macOS, there are still areas where it falls short—mainly with flexibility and breadth. Some of the policy customization feels a bit rigid, especially if you want to go beyond what’s offered out of the box. Integrations with certain security tools aren’t as plug-and-play as you’d hope, which sometimes means more manual work or creative problem-solving to get everything working together the way we need. While Kandji definitely nails the Apple ecosystem, that laser focus can come at the expense of features or integrations that competitors handling multiple operating systems might offer. Basically: it’s great at what it does, but you do feel the limits if your needs start to branch out. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reason for choosing Iru Ease of use and features of Kandji were better. Switched from [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/) Mac management was very poor. It was a Windows focused product. Review Source DG Dario G. Manager Computer Software Used the software for: 2+ years ### "Very intuitive device management" October 14, 2025 5.0 We didn't have to ask for customer support ever, except for expanding the licenses. The truth is that we configured once, and didn't have to configure too much. Also I like the monitoring of Mac versions to keep everything updated Pros Self servicing and managing the devices is pretty easy. Also, integrating with third parties and applications. The model of different roles worked very well with our different project setups Cons Instructions on Apple enrollment are not exactly clear. But that may be more an Apple problem. Better instructions on how to make the automatice enrollment work may be useful Alternatives considered [Verizon Mobile Device Management (MDM)](https://www.capterra.com/p/274842/Verizon-Mobile-Device-Management-MDM/) Reason for choosing Iru Recommended by one of our clients. The setup and installation was really easy for distributing it quickly in our fleet Review Source MC Mitchell C. Sr. Systeem Engineer Political Organization Used the software for: 6-12 months ### "Sr. IT Systeem Engineer" September 12, 2025 5.0 Onboarding, overall communication with our Customer Succes Manager and Support Team, has been fenomal. Pros The onboarding of new Macbooks & iPhones, make my live easier. On top of that don't need constantly remind user to update their devices. With patch management I don't need keep stressing about possible zero-days on our devices. Easy to use and out of box configuration, makes easier to deploy and managed the devices. It's worth the price and with 24/5 support, I know I'll get answer I need. Cons I would like more insight into a devices, Kandji lacks that a bit. It would be nice to have an overall insight on CPU, Memory and Data usage. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Basically Jamf Pro is a multi OS MDM. But we decided to go completely Apple, no necessary. Switched from [Addigy](https://www.capterra.com/p/154787/Addigy/) Cost and complexity. I'm basically one man IT department, so I'm on vacation, someone with some skills can still can deploy or onboard a device or user. Review Source JD Johann D. IT Manager Financial Services Used the software for: 1-2 years ### "Kandji: Effortless Apple Device Management with Modern Simplicity" June 22, 2025 5.0 My overall experience with Kandji has been overwhelmingly positive. As an Apple device management solution, Kandji delivers on its promise of making device setup, security, and ongoing management both efficient and user-friendly. The platform’s modern interface and automation features have significantly reduced the time and effort required to manage our fleet of Apple devices. Pros Kandji stands out as a modern, user-friendly Apple device management solution that truly streamlines the IT experience. What I liked most about Kandji is its combination of simplicity and robust functionality. The platform’s intuitive interface makes even complex tasks, like deploying security controls or managing device configurations feel effortless. Which is a major advantage for both seasoned IT professionals and those newer to Apple administration. Cons Kandji only supports Apple devices. Organizations with any non-Apple hardware (Android or Windows) must look elsewhere for unified device management. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru We made the switch from Jamf Pro to Kandji due to the cost difference. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We made the switch from Jamf Pro to Kandji due to the cost difference. Review Source FE Frederik E. Head of operations Financial Services Used the software for: 2+ years ### "Great product, great service, great team" September 19, 2025 5.0 Would definitely recommend it to any startups who care about compliance, security, and who are looking for a easy-to-use and manage mdm system Pros Ease of use and dashboard simplicity - especially also it’s super helpful, caring and quick to answer support and tech team! The device management and update enforcement helps significantly us as we are pci dss certified startup and Kandji has been a great help! Cons One thing - being pci certified - is that there is no log drain that allows us to gather our Kandji logs into a single SIEM tool we use (all our other system/service provider logs are there). Alternatives considered [Jamf Protect](https://www.capterra.com/p/209028/Jamf-Protect/) Reason for choosing Iru Better support for macOS and iOS, and easier to use for startup. Review Source JM Justin M. Chief Information Security Officer Computer Software Used the software for: 1-2 years ### "Our Kandji Experience " August 15, 2025 5.0 The overall experience with Kandji has been great from start to finish - the onboarding process was smooth, daily use is straightforward, and their support team is consistently helpful. By reducing the complexity of our MDM, Kandji has freed up significant time for our techs to focus on other critical issues rather than with device management. Pros I like Kandji for its clean interface that avoids the complexity of many MDM solutions. The platform is intuitive enough that IT teams can start managing devices within hours without extensive training. Features like Blueprints and pre-built automation templates make it easy to get started, while advanced options remain accessible when needed, making it practical for both new and experienced administrators. Their support team is also very responsive and great to work with, which adds to the overall positive experience. Cons What I like least about Kandji is the lack of an agent that can pull real-time data or provide direct access to the system console. This limitation means you can't get immediate visibility into device status or troubleshoot issues in real-time, which can be frustrating when dealing with urgent problems. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) We migrated away from Jamf because of recurring price increases. Despite its comprehensive feature set, the platform required significant time investment. Review Source MA Malcolm A. Senior IT Support Specialist Computer Software Used the software for: 2+ years ### "Kandji is Awesome! Admin of 3+ Years!" July 23, 2025 5.0 Kandji has been great! I have been using it for over 3 years and I have seen functionality added to platform that has made it even more intuitive to use. Overall, I have not experienced too many limitations with Kandji; however, Kandji always seems to find a way to improve a process to make the experience better. One example being the Assignment Maps Kandji Support is also extremely supportive with providing guidance on custom solutions to accomplish something not possible out of the box. Pros Highly user-friendly AND also very technical under the hood The UI is very enjoyable and easy to navigate - this theme trickles down throughout the platform. The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously. On the other hand, the Custom Apps is extremely helpful for the more in-depth app deployments. Everything is there and easy to manage. Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter. Cons There has not been many scenarios where I thought that Kandji cannot do this. I use Kandji every day and have not run into any frustrations or blockers. Switched from [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Issue where passwords were reset on all devices. Happened shortly before I joined the company. Review Source JP Julien P. Admin IT Computer Software Used the software for: 2+ years ### "Good experience !" January 21, 2026 5.0 I've been using for about three years now. From the first time I used it until today, I've been delighted with the product. It's intuitive to use, the features are relevant, and the support/sales teams are always available and very helpful (even in different time zone). Pros Ease of use, managed deployment, ease of device management, compatibility with a wide range of applications, the support. Cons The only think I'm thinking about (and it's not what I like or not) it's the agent. Maybe it could be practical to have some more options on the device side. Sometimes when we download an app on the self service, it takes a very long time before we have it install... and it the same when we want to re-install. Review Source Doncho B. IT Assistant Manager Education Management Used the software for: 1-2 years ### "A Game-Changer for Managing Apple Fleets" August 6, 2025 5.0 My overall experience with Kandji has been very positive. It's a powerful and modern Apple MDM that makes deploying, managing, and securing Apple devices straightforward and efficient. The platform is easy to navigate, even for teams without deep MDM experience, and the automation features save a significant amount of time. Support has also been responsive and helpful whenever we’ve had questions. While it’s best suited for Apple-only environments, for that use case, it’s one of the best solutions on the market. Pros Kandji’s biggest strength is its automated device management and compliance enforcement. The Blueprint system makes it incredibly easy to deploy apps, security settings, and restrictions across devices consistently. I also appreciate the clean, modern interface it’s intuitive and saves time when managing a large Apple fleet. Features like Auto Remediation and zero-touch deployment via Apple Business Manager really simplify day-to-day IT tasks. Cons While Kandji is very user-friendly, one downside is the limited support for non-Apple devices it's a great solution if you're fully in the Apple ecosystem, but less flexible in mixed environments. Additionally, some advanced configuration options (like granular scripting or custom profiles) can feel a bit restricted compared to more hands-on MDMs. Lastly, the pricing may be a barrier for smaller organizations with tight budgets. Review Source GN Gowdaman N. Engineering Team Broadcast Media Used the software for: 2+ years ### "Kandji Honest Review" July 18, 2025 5.0 Kandji’s really good for handling Apple stuff. It’s strong, saves a ton of time with all the auto stuff, and the Okta hookup is super handy. The support team’s awesome, always there when you’re stuck. If your company’s all about Apple, I’d say go for Kandji—it’s solid and does the job better than most, even if it’s got a few quirks. Pros Kandji’s setup is honestly so easy to use. Clean look, and you can find everything (your devices, apps, settings—without any hassle). Even if you’re new to this IT stuff, it’s not hard to figure out. The main screen shows you everything you need, no digging around. The Passport thing with Okta is awesome. It makes signing in super simple, no stress. Also, the Okta Device Trust thing is great for us. Setting up apps with Auto Apps is a piece of cake—you just click a few things, and boom, they’re good to go. And the chat support - Always quick to reply, and they actually get what you’re dealing with. It’s like having a super-smart friend who’s got your back. Cons The Blueprints thing can be a real pain. Like, if I just wanna try out some new software, I gotta mess with the whole Blueprint, which is such a chore. Also, there’s no easy way to delete apps without doing some fancy script stuff. There’s no TTL (time-to-live) option, so if a device isn’t online when a script’s supposed to run, it just doesn’t happen. For example, I want a script to run every 24 hours, but if the device is offline at that exact moment, there’s no way to trigger it later when it comes back online. That can mess with our reporting and give us false data. There there is no Sync button to make a sync right away. You gotta wait, like, 15 minutes for it to check in, or use the Self Service app. Also, it’d be cool if they had phone support. Chat’s fine, but sometimes you just wanna talk to someone. Switched from [Workspace ONE](https://www.capterra.com/p/206931/VMware/) It's not effective as Kandji when compared Review Source JD Joseph D. IT Lead Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Well that's easy!" October 10, 2025 5.0 Kandji makes Apple device management feel effortless. It’s a reliable, well-supported platform that simplifies complex workflows and lets IT teams focus on what matters. With just a few clicks, you’re up and running—exactly what you'd expect from the "easy button." Pros Kandji is a seamless, intuitive solution for managing Apple devices, it truly lives up to its reputation as the "easy button" for Mac MDM. From deployment to daily management, the platform is incredibly user-friendly and straightforward to implement—even for teams without deep technical expertise. One of Kandji’s standout features is its exceptional customer support. The live chat team is highly engaged, responsive, and consistently helpful. Issues are resolved quickly, and you never feel like you're talking to a bot or stuck in a queue. It’s clear that Kandji invests in real people who know their product and care about your experience. Cons The only notable limitation is the lack of functionality to uninstall existing apps from devices. This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls. Adding this feature would make an already excellent tool even more robust. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Iru Ease of implementation and manageability Review Source BJ Blake J. IT Manager Religious Institutions Used the software for: 2+ years ### "Great, Not Easily Found, Documentation " October 27, 2025 4.0 I haven't had to worry about anything regarding our data safety. Whenever was see being used, it's a no brainer to move along with this software. We know our security provider is doing its job when you don't hear a lot - Iru does a perfect job at that. Pros Working with many applications like PLAID, Notion and Lovable. Having reliable security on the platforms we use gives me confidence knowing my data remains protected. The documentation on how the application protects are data is essential. Having this clearly defined makes it easy to communicate when using new software in our orgaization. Kandji has been essential in managing our fleet. Cons I wasn't sure how my data was being used in relation to . With that being said, it's nice that it is being used seamlessly. It took time and research to be able to advocate for the applications we use - this means that having proper documentation is essential. Iru had this provided, although not easily found, was very well documented and helped us feel secure. Review Source MG Martin G. Head of IT Computer & Network Security Used the software for: 2+ years ### "Standout MDM solution for Apple devices, with a few flaws" July 22, 2025 5.0 Great overall experience due to the ease of use, stellar live chat support, and development focused on the Mac environment which is perfect for our Apple-only fleet. Pros Kandji is a standout MDM solution for Apple devices, with an intuitive interface and a setup process that had us operational within hours rather than weeks. The built-in blueprints for CIS Benchmarks are a huge advantage for compliance, and their live chat support is responsive and efficient, providing real-time assistance when needed. Cons While Kandji’s ease of use is often a benefit, it sometimes stems from design or feature limitations that require workarounds. Additionally, the lack of Slack integration for device alerts and a mobile-friendly interface can be challenging in urgent situations. More transparency around feature requests would also be appreciated. Despite these minor flaws, Kandji is one of the top MDM choices available. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[Addigy](https://www.capterra.com/p/154787/Addigy/) Reason for choosing Iru Implementation speed, quality of support Review Source BD Brian D. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "MDM with less M" October 17, 2025 5.0 The tool does what I need it to do and there are additional tools to add-on if I need them. It allows us to do more with less resources and that provides value. Pros I love the simplicity yet, the robust features it provides. It really does a great job and it's much easier to get up and running than other systems in the space. Cons al-a-carte/ feature based pricing model for other tools that could be bundled tool sets which can be problem for smaller budgets. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Iru Ease of use, simplicity of day to day tasks. Review Source AD Andrew D. Information Security Manager Hospital & Health Care Used the software for: 1-2 years ### "A must have for any organization that uses IOS devices. " July 23, 2025 5.0 Overall, Kandji has significantly improved our Apple device management process. It’s a reliable, scalable solution that gives us peace of mind and helps us maintain a secure, well-organized mobile fleet. Pros We've been using Kandji MDM to manage our Apple devices for a couple of years, and it's been a game-changer for our organization. The platform is extremely easy to configure, even for teams without deep MDM experience. The intuitive interface and guided setup make it simple to get up and running quickly, with minimal friction. One of the standout features is the ability to push out apps and updates remotely. This has saved us countless hours in manual installs and ensures that all devices stay current and secure with the latest software versions. The automation tools are incredibly powerful—what used to take hours now takes minutes. Equally important is Kandji’s robust tracking and oversight of our iOS devices. With more employees working remotely or in hybrid setups, keeping tabs on company devices is critical. Kandji gives us the visibility and control we need to monitor device compliance, enforce security policies, and react quickly if something goes wrong. Cons I would like to see location based tracking for our devices. If this is currently available, I have yet to discover it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.