# Guardhouse Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Guardhouse Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more.

Source: https://www.capterra.com/p/181579/Guardhouse

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# 

 Guardhouse Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Guardhouse

## What is Guardhouse?

Guardhouse delivers an operational and back-office suite, custom-built for security companies, brings all your manpower operations onto one platform. From smarter Scheduling and Guard Tracking to integrated Payroll and Invoicing, Guardhouse is guaranteed to save your business time and money. We know security is a margin game, so play to win. Make better decisions, improve customer experience and drive profits.

## What is Guardhouse used for?

[Workforce Management](https://www.capterra.com/workforce-management-software/)[Physical Security](https://www.capterra.com/physical-security-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Guardhouse alternatives

Highest Rated

[4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/)

Starting price

$18000.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/181579/Guardhouse/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.7 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Employee Management

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Employee Scheduling

4.9 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Timesheet Management

4.8 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Time & Attendance

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Access Controls/Permissions

4.3 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Guardhouse 58 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Store and organize documents in a centralized system

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Schedule and manage the logistics of activities and other gatherings

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Predict labor requirements based on past and present data/trends

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage employee salary processes, data, taxes, and records administration efficiently

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track, report on and implement actions pertaining to physical safety at the workplace

Plan availability and assign specific time slots for tasks and resources

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Profiles of users providing basic information

Request, track, and manage time off requests and vacation time

Allow organizations to streamline the check-in process for visitors.

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

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Features

4.8 (24)

4.8

Based on 24 reviews

## Pricing

Value for money

4.8 (22)

### Starting price

Free trial  
available

Value for money

4.8 (22)

4.8

Based on 22 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (24)

5.0

Based on 24 reviews

## User reviews

Overall rating

4.9

Based on 24 reviews

Filter by rating

5(21)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

Jo B.

General Manager

Security and Investigations

### "Amazing platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Overall, Guardhouse has been a great tool for improving our efficiency and giving us better oversight across the business. I would 100% recommend.

Pros

The system is easy to use, reliable, and makes scheduling and communication much smoother for our team. The Guardhouse team are 100out of 10, always going above and beyond! Most importantly, for our customers, it gives them a clean, professional platform where they can see all the important information that they need.

Cons

Only a few features took time to get used to, but nothing that affected day to day operations and can't wait to see new features in the new year! Over the years we have been using Guardhouse, there have been some bugs (which you would expect to see) but the team are on it straight away and get these fixed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lee R.

Managing director

Security and Investigations

### "Industry focused system, with amazing customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2025

I have used other systems that have had several similar features to the guardhouse system but this system has been developed with our industry in mind which gives it the advantage on other systems that are designed as a one size fits all industries. The personal touch has been amazing from day one the support has been second to none with the whole team making themselves available for full training or a chat when needed to resole minor issues. I have no intention of moving anywhere else as I do not belive there is such a security focused and customer friendly applicatin on the market.

Pros

The customer support has been a breath of fresh air, after using other companies who were non existent when it came to afetr sales support.

Cons

The only Con for us is the system sometimes can be glitchy and have bugs but Guardhouse have a great feedback board where issues can be raised are explored by the developers to fix the issues.

Switched from

[Parim](https://www.capterra.com/p/135487/PARiM-Software/)

expensive and not fit for purpose as the parim system was not specifically designed for security companies

Alternatives considered

[TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/)

Reasons for choosing Guardhouse

expensive and not complety designed for both guarding and events

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Marika D.

Operations Manager

Security and Investigations

### "Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

They are consistently responsive, knowledgeable and genuinely committed to helping us get the most out of the system. Whether it's assisting with setup, troubleshooting or helping us optimise systems their team always goes above and beyond. Their professionalism and customer care are second to none.

Pros

Guardhouse has been an absolute game-changer for our security operations. The platform is incredibly efficient and user-friendly. From scheduling and roster management to compliance, reporting, and communication, Guardhouse delivers a seamless experience that has significantly improved the way we manage our teams and sites.

Cons

There is very little to comment on in terms of negatives, as my experience with Guardhouse has been consistently smooth and straightforward.

Switched from

[Parim](https://www.capterra.com/p/135487/PARiM-Software/)

Due to how expensive our other product was costing us

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Micheala M.

Finance-HR Manager

Security and Investigations

### "A Game-Changer for Our Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

Overall, Guardhouse has been a reliable and effective platform that has greatly improved the way we manage our operations.

Pros

We’ve been using Guardhouse since the end of 2023, and it has significantly streamlined our processes. The system lets us manage scheduling, paysheets and staff and client documents all in one place, while the dashboard provides a clear view of where our staff are on any given day. The team are excellent — always ready to answer questions and help us make the most of the system.

Cons

Some areas aren’t as customisable as we’d like, though the core functions work really well. Being able to send out contracts/documents directly to staff for signature would definitely be on our wish list.

Switched from

[uAttend](https://www.capterra.com/p/126444/uAttend/)

The scheduling part of the system was too complicated and time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IW

Irvine W.

Senior Contract Manager

Security and Investigations

### "Guardhouse Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2025

I have been using Guardhouse for 3 years and have always found using the system easy and built for purpose,

Pros

The system is very easy to use and updates are explained by the very experienced customer success managers staff

Cons

The larger sites too a while to load but this has been addressed and is no longer an issue. The development team are always open to feedback.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Joanna G.

Operations and Compliance

Security and Investigations

### "Essential and Efficient: Guardhouse Transforms Our Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 29, 2024

Guardhouse has been a valuable tool for our team, transforming our scheduling, reporting, and payroll processes. The platform's real-time reporting and mobile accessibility allow us to respond quickly to incidents and keep our guards informed on the go. It has significantly reduced administrative time, enabling us to focus on delivering top-notch service to our clients. While there's a learning curve initially, the benefits quickly outweigh it, making Guardhouse an essential part of our operations!

Pros

Guardhouse has streamlined our scheduling, incident reporting, and communication, making workforce management efficient and responsive. The mobile accessibility for guards and real-time reporting keeps our team connected and informed, enhancing service quality and simplifying payroll integration.

Cons

Guardhouse has occasional mobile app bugs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kym W.

Management

Security and Investigations

### "Problem fixing an issue."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2024

Very pleased with how they kept me in the loop.

Pros

Quick results & they kept me updated on the progress.

Cons

There is nothing to complain about I was looked after all the way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Sam A.

Governance and Workplace Relations Coordinator

Security and Investigations

### "Guard House - A great rostering app"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2024

It's been great, easy to do rosters and track coverage. I have always experienced great and prompt reply from technical team in specific “Christine” who has always been very responsive and quick to help out.

Pros

Ease of using the app with sign on and off, in terms of audit it's easy to track sign on and off location with geo-fenced report.

Cons

There is nothing as such, apart from it being down. Also, would like to see a better app so, that it can be used for all functions as an admin

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Mohammed R.

Portfolio manager

Security and Investigations

### "Review of the system after a few weeks of using it. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 3, 2024

Its been a few months using Guard House and it have improved a lot over the time.

Pros

The team is very helpful. They always listen to the feedbacks and act on it.

Cons

Used a few different systems that have very advance features. Also guard House have some feather that those systems did not have. So its a balancing act.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Domenic M.

Compliance manager

Security and Investigations

### "Guard house review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2024

Very good love the way it works very very smooth

Pros

Very easy to use for guards to clock on and off and have the timesheets all there

Cons

nothing, so far so good and have no problems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2024

Thanks Domenic, great to have you onboard! 

[View all Reviews](https://www.capterra.com/p/181579/Guardhouse/reviews/)

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