# Decisions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Decisions the right Meeting solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181485/Decisions/reviews --- Decisions 4.5 (80) [View alternatives](https://www.capterra.com/p/181485/Decisions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Decisions Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews NF Nelson F OfficeConstruction, Self-employedUsed the software for: I used a free trial. “The more engaged meetings with agenda and meeting minutes tool are great!“ December 15, 2025 RG Ruthie G Communications And Marketing SpecialistHigher Education, 501 - 1,000 employeesUsed the software for: 6-12 months. “The customization options are also very limited I can't integrate it with other software.“ January 6, 2025 NV Nithusha V BAHuman Resources, 2 - 10 employeesUsed the software for: I used a free trial. “The ability to automate and track decision-making processes is a game changer.“ February 27, 2025 SK Shawnalee K Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “We only used it for maybe 3 months out of the year we paid for, because we just didn't need it.“ March 24, 2025 BM Brandon M Account ManagementTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: Less than 6 months. “Works great once you get everything inputed and the AI can help keep your time managed with efficiency.“ January 3, 2025 EB Eilean B Business Support AssistantGovernment Administration, 201 - 500 employeesUsed the software for: 6-12 months. “We cannot insist that meeting attendees access paperwork via Decisions so we have to issue an agenda and papers in the 'usual' way anyway - this mean duplication of work..“ October 18, 2023 MH Maudie H Business Operations ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The ability to note tasks allocated and decisions made swiftly and in a trackable way really is brilliant - it makes follow up and tracking so much more straightforward.“ January 23, 2024 EB Eilean B Business Support AssistantGovernment Administration, 201 - 500 employeesUsed the software for: 6-12 months. “The main problem has been working out how to make it work in a way that will be recognisable for meeting attendees. “ October 18, 2023 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Deputy manager Non-Profit Organization Management Used the software for: 6-12 months ### "The only meeting management system you need " September 26, 2023 4.0 It has made our processes for meetings more efficient Pros Customizable agendas. Easy to access learning material. Good customer support. The best feature is the teams/sharepoint integration for saving and the outlook calendar integration with the add ins to manage meetings. The word minute feature is super and the task option makes it a very efficient software solution Cons It looks more complicated than it is so for not-so-tech-savy users it can be intimidating. The biggest con is that task do not automatically appear in the assigned persons calendar and is only found in tasks which is not the common time and organization method in our organization Reason for choosing Decisions Had all the integrations we liked, a user friendly format and good customer service Review Source MV Marco V. CEO Information Technology and Services Used the software for: 1-2 years ### "Very useful agenda tool" January 19, 2024 4.0 Pros I like Agenda, the possibility to create and suggest, the availabolity on every platform (Outlook, teams, sharepoint) and possibility to connect thorught different device Cons the price is too high, I cannot share agenda with no licensed user Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Decisions I't an integrated tool ready to use and completely integrated with Microsoft 365 Review Source AW Audrey W. Corporate Governance Coordinator Government Administration Used the software for: 6-12 months ### "too many workarounds needed" October 18, 2023 2.0 None, created more work for the same result Pros east to share agenda and attached reports once all pre work completed Cons different levels of access required ie private and public needed for our meetings and it is not simple to manage access to the appropriate documents. Work arounds or enhanced versions needed to allow online comments to be made , agenda templates unable to be shared Reason for choosing Decisions don't know, not my decision Review Source Response from Decisions October 25, 2023 Hi Audrey! Thank you so much for your feedback on your experience with using Decisions! We greatly appreciate your input, as it helps us understand how we can improve our service to better meet your needs. We understand your concerns about the complexity of managing different levels of access to private and public meetings. Simplifying the access control process is a priority for us. We would love to set up some time to discuss this with you further. If you would like to set up some time with one of our system experts, we would be more than happy to take a deeper dive into these concerns and come up with a solution for you. Your input is invaluable to us, and we take your suggestions seriously. We are committed to continually improving our platform to better serve your needs. If you have any additional ideas, feedback, or specific requirements you'd like us to consider, please don't hesitate to reach out to our support team at support@meetingdecisions.com. Your feedback plays a vital role in shaping the future of our service. Thank you for being part of our journey toward enhancing the meeting management experience RE Robert E. President Food & Beverages Used the software for: 6-12 months ### "An excellent product - easy to use and guides teams toward best practices" September 3, 2020 5.0 Implementation support was good. The product was easy to figure out during testing and issues were quickly resolved. Once implemented there has been zero downtime so far. I general am more reserved in my reviews but this is an excellent product - 5 stars! I do not work for this company and I was not solicited in any way for this review. Pros Very intuitive for users, easy to implement, tight integration with Microsoft products that we have already invested in. Cons Requires some user training (which the vendor was happy to provide). Would prefer more obvious ways for including guests in meeting agendas. Not integrated into Teams search (this is a Microsoft limitation and would apply to any similar product) Alternatives considered [Confluence](https://www.capterra.com/p/136446/Confluence/) Reason for choosing Decisions The tight integration with MS Teams, where remote meetings happen, to meeting minutes, decisions and task lists. Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) We continue to use Confluence for our knowledge base and technical manuals. We use Decisions for our meeting minutes. Review Source DM Darvin M. IT Manager Retail Used the software for: 6-12 months ### "Great Solution For Meeting Agenda and Meeting Minute Management" January 17, 2024 5.0 It has transformed how we manage and document our meetings. Pros Love the seamless integration with Microsoft 365 in a lot of different ways; calendar events, Office 365 groups, the Teams app, and file storage. Cons Do not have anything that I can think of that we do not like about it. Alternatives considered [SoapBox](https://www.capterra.com/p/232131/SoapBox/) Reason for choosing Decisions The seamless integration with Microsoft 365. Full feature set to management all aspects of meetings. They have thought of everything that I thought meeting management should do. Review Source AK Anji K. Director of Marketing & Digital Strategy Hospitality Used the software for: I used a free trial ### "Great integration for Microsoft Teams users" January 10, 2022 5.0 Decisions has a plug-in for MS teams so you can open Decisions from a tab to the left of the Teams window. You can then see your upcoming meetings as a calendar list, and add agendas to them from there. You can create agenda templates, and assign them to a recurring meeting, and members of your team can add items to the agenda in real time. You can choose to notify (or not) meeting attendees, even those outside your organisation. Onec a meeting commences, you can open the meeting minutes in Word or One Note, and when you save the minutes, you can save them into a folder in Microsoft 365. If you've set up auto-save, the minutes will auto-save as you create them. Overall pretty good so far. Pros The software integrates with Microsoft Teams making it easy for us to use when we are in online meetings. Cons The meeting minutes must be taken using Microsoft Word or One Note. This is not how we like to work. It would be better if there was the option to take minutes inside the MS Teams environment. Switched from [Hugo](https://www.capterra.com/p/195893/Hugo/) With Hugo we had to save the minutes as a PDF then email them manually from our email software. Review Source CH Chalu H. Senior Manager, Evaluation Faculty E-Learning Used the software for: Less than 6 months ### "Easy To Use, Teams Game Changer" November 13, 2023 4.0 Pros Decisions seamlessly integrate into Teams and it produces PowerPoints based on the agenda. Cons I would love a standalone Decisions App to work in . Switched from [Otter](https://www.capterra.com/p/202799/Otter/) Decisions does not require extra permissions to use in Teams and does not require to create an account on their platform. Review Source SH Stacey H. Front Office Supervisor Medical Practice Used the software for: I used a free trial ### "Decision Review " March 20, 2025 4.0 Worked well for task I needed to complete Pros Easy to use and move through in order to complete my task Cons Knowing where to go to get started on task Review Source BM Brandon M. Account Management Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Sit back and let it work" January 3, 2025 5.0 Works great once you get everything inputed and the AI can help keep your time managed with efficiency. Pros Allows for AI generated automations for workflow management. Set it up and allow it to handle some of the work. Cons Importing information can take some time to get things going then getting it set up to be streamlined. Review Source John B. Director, IT Insurance Used the software for: 6-12 months ### "Dishonest Company - Stay Away!" February 23, 2022 1.0 The company and our sales rep, \[SENSITIVE CONTENT\] , have been terrible to deal with. We paid for our first year even though we ended up NOT using the product. They automatically renewed for a second year and billed my credit card even though it was clear we weren't and had never used the product. They refused to issue us a refund. They're clearly more concerned about their bottom line than treating customers fairly. Pros Nothing positive to say about this product. Cons After initially paying for it we found it didn't work as desired so we switched to Strety. Reason for choosing Decisions It was a mistake... I wouldn't chose Decisions again ever. Review Source SK Shawnalee K. Office Manager Medical Practice Used the software for: Less than 6 months ### "Decisions Review" March 24, 2025 5.0 It was fine. We only used it for maybe 3 months out of the year we paid for, because we just didn't need it. However, the overall experience was okay. Pros The \[sensitive content hidden\] of my company, our decision making board and myself used this to help stay organized during our monthly meetings. Easy to access reports, easy to use, and helps with tasks follow-up. Cons It was not super easy to figure out all on my own. It did have a bit of a learning curve, had a few bugs, but overall was fine. Review Source EM Eden M. Technician Government Administration Used the software for: Less than 6 months ### "Best Decision" April 24, 2024 5.0 Pros I love the agenda feature and how easy it makes for managing meetings Cons still in the process of figuring out how everything works so it just takes time Review Source ST Susan T. Clinical Scientist Medical Practice Used the software for: Less than 6 months ### "Making meetings easier" May 8, 2024 4.0 Really useful. Helps me get the minutes done and out and to track tasks. Worth the initial investment of time to set up. Pros The recurring agenda. Automated transfer of tasks from minutes into planner. Cons Takes a bit of time to set up for each meeting. Agenda not that easy to set up and edit Review Source RJ Rishabh J. Regional Finance Governance Lead Consumer Goods Used the software for: 1-2 years ### "Moving towards efficient tracking" November 3, 2023 4.0 Pros Best part is Agenda based meeting, which helps in more fruitful discussions and also helps to prepare for different agenda topics in advance. Cons Best part is Agenda based meeting, which helps in more fruitful discussions and also helps to prepare for different agenda topocs in advance. Review Source KK Kenneth K. Project Leader Program Development Used the software for: 6-12 months ### "My experience on Decision " March 22, 2024 5.0 It is a good tool though some challenge on managing the Decision while having the meeting Pros A good tool to arrange meeting - agenda, minutes and actions Cons Some challenges on managing the Decision while having the meeting Review Source MH Maudie H. Business Operations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Make Meetings Magical" January 23, 2024 5.0 Pros Decisions has enabled me to easily prepare agenda, linked documents and discussion points for meetings. I can then take notes during the meeting and easily convert these to minutes. Sharing the agenda, documents and minutes is a breeze. The ability to note tasks allocated and decisions made swiftly and in a trackable way really is brilliant - it makes follow up and tracking so much more straightforward. Cons I've not yet come across anything I don't like about Decisions! Review Source BF Becky F. Executive Assistant Facilities Services Used the software for: Less than 6 months ### "Decisions For Exec Meetings" November 29, 2023 5.0 User-friendly and a great organization tool Pros \-Template creation -Link to files in agena -Minutes in OneNote -Assigning tasks -Teams Integration Cons \-Price is steep for a single user (would be nice to have a single user option with limited features at a lower price point.) Review Source GY Gulin Y. Geotechnical Consultant Oil & Energy Used the software for: 1-2 years ### "Structured Way for Running Meetings" November 9, 2023 5.0 Pros Easy to share agenda and meeting documents Easy to create Minutes of Meeting and track actions. Cons I like everything about Decisions. Very intuitive Review Source SD Simon-Pierre D. Process Manager Real Estate Used the software for: Less than 6 months ### "Work like a pro" December 19, 2023 4.0 Pros Decisions helped me to be organized like never before. I can confidently run meetings and stay on top of all things related, thanks to it. Cons Accessing meetings that are far in the past might be a little tedious, using the menu on the left hand side. I wish I could have easier access to it. Review Source AH Alexander H. PV Engineer Civil Engineering Used the software for: Less than 6 months ### "Decision Review" October 25, 2023 5.0 It's okay, but time consuming due to lack of knowing how to handle the software Pros All the Information stays on one platform Cons The handling of the software ist very complicatites and non-intuitive Review Source TEW Tove E. W. Instituttkoordinator Research Used the software for: 6-12 months ### "Decisions makes me manage meetings a lot easier than before" September 4, 2020 4.0 It's easier to share information related to meetings with my team. Processing of tasks and decisions is in fact of strategic importance after we implemented Decisions. It has become much easier to plan meetings together. Pros Making agendas. Planning meetings together. Cons Some trouble loosing my notes a couple of times. But, my support in Oslo found them easily :-) Reason for choosing Decisions Decisions were much more user-friendly and clear. We found more functionality that suited us in Decisions. Review Source JM Javier M. Procesa Engineer Renewables & Environment Used the software for: Less than 6 months ### "Nice foundidt " September 3, 2023 5.0 Really good, Pros The trazeability and all the complementa Cons Nothing just fine . Multiples óption for the meeting Review Source JW Joshua W. Ceo Entertainment Used the software for: I used a free trial ### "Great app " February 6, 2024 5.0 Pros That is so to use. You are able to do meeting recaps as well to reflect off what you previously wrote Cons That it’s too expensive to use for small businesses Review Source MW Mona W. Garda Vetting Liaison Education Management Used the software for: Less than 6 months ### "Like it? I LOVE it." September 3, 2020 5.0 TIME - we have the gift of time back that was forever lost to admin/notes typing. Pros The ability to do the MINUTES while in the meeting. This is seriously life-changing for anyone who has ever had to sit through a meeting and take notes, only to type up notes, have them reviewed/amended/reviewed/accepted/shared. Cons Probably the price, because our organisation has not made a decision on whether or not they are keeping it! Reason for choosing Decisions It was gifted to us by our IT manager. I think we had a free trial. I will be lost without it if we do not purchase the software! Review Source EK Ellen K. Medical Secretary Hospital & Health Care Used the software for: Less than 6 months ### "Amazing Service " December 18, 2023 5.0 Pros Agenda set up is very useful - you are able to forward to the whole team prior meeting. Cons N/A - nothing found that I would class as con Review Source Similar Products Featured