# Exigo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Exigo Software - reviews, pricing plans, popular comparisons to other MLM products and more.

Source: https://www.capterra.com/p/181321/Exigo

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# 

 Exigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Exigo

## What is Exigo?

Has technology become a distraction that prevents your Direct Selling company from focusing on your core business, products, and people? Exigo empowers you to Run your business with confidence, Know your business deeply, and Grow your teams and markets quickly through: Custom E-commerce: Protect your global brand, and increase speed to market without hidden costs of similar e-commerce giants. Fast, Effortless Scalability: Manage complex commissions, growing teams, and massive data volumes with 99.99% uptime guarantee. Solve Global Complexity: Guided market expansion and effortless regulatory adherence. Distributor Portal and Mobile App: Give your network the tools and data to succeed. Data-Driven Decisions: Gain actionable MLM insights with robust reporting & analytics. Customer-first Support: Our dedicated account managers ensure you get the most out of Exigo. Seamless Integrations: Connect Exigo to your existing providers for a unified workflow.

## What is Exigo used for?

[MLM](https://www.capterra.com/mlm-software/)[Commission](https://www.capterra.com/commission-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$5000

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Exigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://exigo.com&name=Exigo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Exigo

4.5 (20)

VS.

[4.6 (70)](https://www.capterra.com/p/152185/Infinite-MLM-Software/reviews/)

Starting Price

$5000

Flat Rate, Per Month

Starting Price

$699

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (20)

Ease Of Use

4.6 (39)

Value For Money

4.3 (19)

Value For Money

4.6 (38)

Customer Service

4.3 (20)

Customer Service

4.6 (39)

## Exigo alternatives

Highest Rated

[4.9 (42)](https://www.capterra.com/p/156687/Epixel-MLM/reviews/)

Starting price

$999.00

Per User, Per Month

[4.6 (30)](https://www.capterra.com/p/151853/IDSTC/reviews/)

Starting price

$995.00

Per User, Per Month

[4.8 (139)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Starting price

$249.00

Per User, Per Month

[Cloud MLM Software](https://www.capterra.com/p/170827/Cloud-MLM-Software/)

[4.8 (39)](https://www.capterra.com/p/170827/Cloud-MLM-Software/reviews/)

Starting price

$750.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/170827/Cloud-MLM-Software/)

[View all alternatives](https://www.capterra.com/p/181321/Exigo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Commission Management

4.8 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Online Payments

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Distributor Management

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Managing salespeople/distributors who sell products for direct sales companies

Reporting & Statistics

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tiered Commissions

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Increasing commission rates as employees surpass certain revenue targets

Order Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Exigo 66 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Calculate employees' commissions based on certain rules

Tool used to determine the commission amount to be paid out to each employee

Tracking, calculating, and paying commissions and earnings to employees

Adjust commission payment for special circumstances and override preset commission rules/conditions

Create and specify rules and conditions for commission calculations and payments

Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. )

Periodic reports with commission payout details

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Import and export data to and from software applications

Investigate and resolve disputes/issues using workflow, audit trails, and other system tools

Managing salespeople/distributors who sell products for direct sales companies

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Set amount of commission paid out for each sale regardless of product/service value

Form predictions based on past and present data/trends

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Accounts held by members of an organization

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

Manage and handle various international currencies

Manage and support multiple languages

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Tools designed to streamline the process of lead generation and management for sales teams

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Commission structure shared between multiple sales reps involved in a sales transaction

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Increasing commission rates as employees surpass certain revenue targets

Monitor or audit historical and current transactions to analyze customer account activities

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.5 (20)

4.5

Based on 20 reviews

## Pricing

Value for money

4.3 (19)

Basic

$5,000

Flat Rate,Per Month

Value for money

4.3 (19)

4.3

Based on 19 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Payoneer](https://www.capterra.com/p/187086/Payoneer/)[

AfterShip](https://www.capterra.com/p/178663/AfterShip/)

## Support, customer service and training options

Customer Service

4.3 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (20)

4.3

Based on 20 reviews

## User reviews

Overall rating

4.5

Based on 20 reviews

Filter by rating

5(11)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JM

Jay M.

Technology Officer

Health, Wellness and Fitness

### "Great Product. Interesting Morals"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 26, 2024

Pros

The product works exactly how we need. It allows for flexibility and deep functionality. We have used several prebuilt tools right out of the box.

Cons

There morals. We initially started with direct scale. When they bought it they have slowly killed it making it unusable until the switch is forced.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Adeel S.

Development lead

Health, Wellness and Fitness

### "Exigo platform from Development prespective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2024

Awesome, Exigo as platform has been remarkable. The ability to access and manipulate data through API gives end customer complete control. Commission engine teams is well versed in implementing any commission requirements. Customer service team is quick to jump on any urgent task and very helpful. They work with customer to understand their pain point and present with different alternative with their pros and cons.

Pros

Commission engine for it's robustness and configurability. Overall platform, for it's open interface through APIs.

Cons

Payment processor, when integrating with lesser known and custom solutions.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GW

George W.

CEO

Health, Wellness and Fitness

### "G. W. Exigo review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 24, 2024

Solid. It was more expensive than we expected or were bid... but the platform is key to our future because of scaleability

Pros

Solid payout platform. Their compensation team is amazing!

Cons

Web team. We struggled to get things right with the web team.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

We could grow with Exigo. Their experience in this space was incredibly helpful. By the way, the previous question about the switch is flawed. It does not allow me to respond properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Donnelle C.

Lead Developer

Health, Wellness and Fitness

### "Adequate, expandable, reliable"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 23, 2024

I suspect they would be a better fit for a company just starting out, rather than one with an existing complex set of rules that don't \*quite\* fit their model.

Pros

Exigo is always willing to tackle a customisation or a problem. You can get access to high-level staff if things are bogged down or unclear, and there is a core of long-term, very knowledgeable tech people. If you get one of those people on your tickets, you'll have a good experience. They have good up time.

Cons

While they'll tackle any problem, it comes at a price. They are quick to promise, but prone to under-deliver. Since their core tech base moved countries, there are some challenges with communication, and tickets are often misunderstood. Documentation is thin on the ground. We have some timezone challenges that can make turnaround quite slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jake B.

Director of Technology

Information Technology and Services

### "Exigo as a Developer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 23, 2024

Great I have been generally happy working with the platform for many years.

Pros

Near unlimited customization is a two edged sword. There are lots of features out of the box but no software provider can give everything and no two companies will use it exactly the same. The depth to which the Exigo platform can be extended and adjusted is extremely valuable for allowing it to cater to just about any organizational need. However that also means that a lot of customizations will need to be built and maintained. The system is very flexible but one has to be prepared for time and energy it will take to create custom solutions.

Cons

I would like it if system wide updates and improvements or adjustments were more publicly announced and actually in two flavors. -General System -Developer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BI

Brian I.

President

Construction

### "Exigo for Pulsar "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2024

\[sensitive content hidden\] always goes above and beyond to help us

Pros

commissions & accepting payments work very well for us

Cons

Its a lot to learn the back end and we only have one person that works on it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rylee S.

Technical Product Manager

Arts and Crafts

### "Love exigo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

April 18, 2024

Pros

Ease of use, website loads quickly,

Cons

Time it takes for some tickets to be answered or resolved

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jose G.

Head of Content

Marketing and Advertising

### "DirectScale is ahead of the game"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2022

The longer we work with DirectScale, the better our cooperation (and the software) gets! DirectScale is a perfect partner for modern, data-driven companies. It grows with you and allows you to scale like any other platform on the market these days.

Pros

Several features make DirectScale stand out. The most critical is their direct-selling business intelligence and AI analytics, perfect for data-driven companies like us. Their commission modeling allows us to forecast the impact of any changes in our promotions and commissions before committing them. They also never charge us for talking to their customer service, which is impressive.

Cons

DirectScale is packed with many comprehensive features, so it initially feels overwhelming – especially if you are a newbie. But as you get more familiar with it, you will love how much you can do without calling an IT guy. The initial price point might be a little higher, but its reporting and BI features have helped us increase revenue which offsets the cost. Moreover, their customer service is free of charge, and you don’t have to pay for ticket resolutions, making it cheaper than industry giants.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Ashley H.

Content Creation/Marketing

Health, Wellness and Fitness

### "Very user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2022

Pros

I joined the Neumi team just as they took off, so that means that there wasn't any time for training. I was able to hop into my role and figure out DirectScale on my own because it's so easy to use. I'm sure there are many functions that I haven't learned about yet, but I am very happy with my experiences these last 9 months.

Cons

(Probably exists--I haven't looked into it yet) I would love if there was a super easy way to preview changes that I make in the back office, so that I can know for sure what the field is seeing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Ryan S.

Vice President

Nanotechnology

### "Literally Saved our Business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2022

Best software we could’ve ever asked for… we went with a different software for the first month of our company launch, and it almost ruined us. Direct scale came in and saved the day

Pros

It has every feature you need to run an MLM. I’m not a tech person, we don’t have an IT team, and this software is so simple, we don’t need an IT team. They’ve saved us so much money and stress.

Cons

Honestly - it’s perfect. I love everything about this platform.

Switched from

[Epixel MLM](https://www.capterra.com/p/156687/Epixel-MLM/)

Epixel was terrible. They made it seem like they could do everything, but they couldn’t do anything… they almost tanked our company. But direct scale saved the day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/181321/Exigo/reviews/)

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