# Page 8 | Avail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Avail the right Real Estate Property Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181119/Avail/reviews --- Avail 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 8 - Reviews of Avail ## Showing most helpful reviews Showing 176-200 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Real Estate Investor Real Estate Used the software for: Less than 6 months ### "Great Product and Even Better Service" August 6, 2021 4.0 Overall the level of service that I received from customer support has been awesome. I had a question regarding validation for one of my tenant, and immediately \[SENSITIVE CONTENT HIDDEN\] quickly replied to me with an answer as well as a link to FAQ so I could research more. Pros The product was simple enough to navigate some really important parts of the tenant rental process. I like that fact that this product gives me an update on where in the set up process my tenant is so that I can better manage the process. Cons I think the left side of the home screen could be a bit cleaner looking so that I could quickly access those options. Review Source BM Barry M. Realtor Real Estate Used the software for: Less than 6 months ### "Avail saves the day. " March 21, 2022 5.0 My experience with Avail has been wonderful. Pros I like the way I can keep my tenants in order and the ease of getting the paperwork to them. Cons Haven’t found anything yet. If anything it would be the ability to delete tenants who I know are nit a candidate. Reason for choosing Avail Was referred my a colleague. Review Source BN Barry N. owner Aviation & Aerospace Used the software for: 2+ years ### "Great Software to Manage Rental Property" February 27, 2021 5.0 A+ solution for managing a rental. Pros I've used this software for about to years. It is easy and the support is excellent. The marketing of the property is fantastic. I received over 100 inquiries in the 1st week. Wow, really helped rent quickly. Cons There is nothing I don't like about this software. Review Source EA Eric A. Ceo Real Estate Used the software for: Less than 6 months ### "Great" December 6, 2019 5.0 Ease Pros Ease of use , follow up System to follow up with tenants so they know when to pay rent Cons NothingSystem to follow up with tenants so they know when to pay rent Reason for choosing Avail Just made sense Review Source Response from Realtor.com December 9, 2019 Hi Eric, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review). Several landlords have reached out about this and I wanted to be sure to provide a little bit of clarification. Avail does message the tenants and you should also receive an email once payment has been paid. Since we are built for smaller DIY landlords, we always want to make sure this information is being communicated so as to assuage any concerns you might have. Please email me (robert@avail.co), and we can take a look at what might be going on here (in terms of you not getting those emails). I'd also love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd share with family and friends! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co MH Monica H. Real Estate Agent Real Estate Used the software for: 2+ years ### "VERY HELPFUL for my single rental property" February 19, 2022 5.0 Pros All documents from rental application to leases to monitoring of rental payments and due dates are on pne spot. Cons I sometimes need to call the very helpful customer service agents to help me locate itiems within their website a I do not find the path within it to b intuitive. Review Source WH William H. Owner Real Estate Used the software for: 6-12 months ### "Great convenience" December 6, 2019 4.0 Pros Love that it makes everything automated for rent collections, the application process with screening option s is great Cons It was a little difficult to delete a rent schedule, had to reach out to support Review Source Response from Realtor.com December 9, 2019 Hi William, Robert here. I'm Avail's Community Manager and I wanted to follow-up to say thank you for being a valued Avail user and thank you so so much for the honest review. As a team, we can only get better with honest feedback like yours. Furthermore, I wanted to apologize for any difficulty you've experienced when trying to delete a rent schedule. Sometimes there's a little bit of a learning curve but we want to make sure you're still having a good experience with the product. I'd love to hear more about the accounting features you'd like to see so that Avail can become a product you'd recommend to others. Please feel free to email any additional product-specific feedback over to (robert@avail.co), and I will be sure to get that information over to my product team! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co Shari A. CEO Sports Used the software for: Less than 6 months ### "Love this new service" May 21, 2021 5.0 Fantastic Pros This has made owning/renting properties so much easier and love the organization of it. Cons So far I like it all! The only thing I might add would be to have a chat with live support. Review Source SS Steve S. Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Very happy" February 25, 2022 5.0 100% happy Pros I have been using Avail for over 2 years and I am very happy with the ease of the program Cons I don’t know of anything that I would change Review Source CA Chris A. Owner Real Estate Used the software for: 6-12 months ### "System " May 7, 2019 4.0 Overall decent site. Home page is a bit wordy and difficult to navigate. Recommend larger login icons. Pros All in one system. Keeps the documents paperless and easy to retreive. Cons Length of time to receive funds in account. Review Source Response from Realtor.com May 9, 2019 Hi Chris, My name is Robert and I'm one of the dedicated Community Managers here at Avail. I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)! As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); this said, we are definitely going to take your feedback into account (home page is a bit wordy and difficult to navigate; definitely making some changes here). That said I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled! Thank you so much for the honest review; I'll definitely relay your feedback to my product development team. More than happy to help out as best I can :) Kindly, Robert B. Community Manager @ Avail.co WO William O. Customer Care of Operations Financial Services Used the software for: 6-12 months ### "Love Avail!" November 5, 2019 5.0 I have loved avail. I have felt so welcome and appreciated by the company and staff. Every question I’ve had they’ve been more than willing to answer! I will stick with avail for life! Pros It’s so easy to use... I researched many different property management sites and avail stuck out with how user friendly and affordable it is! Cons At first it can be a little challenging to navigate, but once you get the hang of it it’s super easy! Reason for choosing Avail Overall price, quality and user friendliness for both parties (tenants and landlords) Review Source Response from Realtor.com November 6, 2019 Hi William! From the entire team, we want to send a big resounding THANK YOU! 5-star reviews like yours really make it all worth it. In regards to some of the initial challenges that you faced as you were getting started, I would love to know more about those difficulties. If you'd be so kind as to email me (robert@avail.co) I'd be happy to get that feedback in front of my head of product. Again, we can't thank you enough for the kind words, and thank you so much for being an Avail customer! :) - Robert B., Community Manager @ Avail.co SJ Silke J. Producer Entertainment Used the software for: Less than 6 months ### "Best Kept Secret" March 9, 2022 5.0 Pros A friend (who is also a user of Avail) recommended this platform when we purchased an investment property. The property is in a resort area in the desert, and leasing agents wanted 15 to 25 percent monthly for seasonal leasing of the property, so I tested Avail. I crafted a listing similar to the real estate listing, uploaded photos and launched it on a Friday night, just to see what would happen. The next morning we had our first applicant, and a lease for full price, (higher than the lease agent recommended)! Six months later, we updated and re-activated the listing - VERY simple - and had two new seasonal leases over the course of 12 months within just a few days. Avail is the best kept secret for property owners such as myself. Cons Honestly, I cannot think of anything I don't like. At the beginning I was confused about setting up the lease itself, and payment terms. I called Avail customer support and COULD NOT BELIEVE that I got a live, friendly and helpful person every time within minutes. Review Source pK peter K. landlord Health, Wellness and Fitness Used the software for: I used a free trial ### "easy to use" October 4, 2021 5.0 Renting a first class unit is difficult in this market however Avail makes it much easier and puts the unit on many different site. Pros Even for the computer challenged (yes I was born before computers) it is easy to navigate and when I needed help it was EASY to obtain Cons I found no cons with the software or the live person I spoke with. Review Source MR Monica R. Leasing Consultant Real Estate Used the software for: Less than 6 months ### "Very Effective" January 15, 2020 5.0 Our property is not on a main road like most of the other complexes so I would say the problem that I soled was getting more traffic to the property. Pros I have had more feedback using Avail.co then I have had using any of the other similar companies. Even the bigger named companies have not produced the results that I have gotten listing with Avail. Cons I did not find anything that I do not like yet, but I have only been using the software for a couple of months. I am very happy overall. Reason for choosing Avail More affordable and more effective by far. Review Source Response from Realtor.com January 17, 2020 Hi Monica, My name is Robert and I'm a Community Manager here at Avail. On behalf of my team I want to say thank you so much for taking time out of your day to write such a genuine, glowing review of Avail. We're always trying to think through ways we can improve our platform your feedback will help us to do just that. If there's anything that you need help with please be sure to let me know! More than happy to help when I can. Kindly, Robert B. Community Manager @ Avail.co MA Michael A. Sr Project Manager Utilities Used the software for: 6-12 months ### "Great Software and Service " December 6, 2019 4.0 It has been a very favorable experience with Avail. Don’t plan on changing my software anytime soon. Pros I love that it’s a one stop shop. Easy to use and keeps me updated even when I’m disconnected. Cons The fast pay feature seems like it needs some improvement. Also, an area for improvement... let’s see an iOS app. Review Source Response from Realtor.com December 9, 2019 Hi, Michael! Thank you so much for the kind review! Believe me when I say this is the type of feedback that really makes it all worth it. We are very thrilled to have you as a part of our community and I'll definitely be sure to share this feedback with the rest of my customer support team. In terms of your question about a mobile app, this is something that is on our product roadmap for 2020. In the meantime, our website is optimized for usage on your mobile/smart device's web browser. I will certainly be sure to reach out once we release an app! Happy to provide top tier value as best as we can! :) If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. - Robert B., Community Manager at Avail.co DM Daniel M. Accountant Accounting Used the software for: Less than 6 months ### "1st time user" December 6, 2019 5.0 Overall great application that is very useful in managing the property. The articles and content are also helpful Pros Had all the things I needed to set up and publish postings and track applications. Collections once set up are transparent. Cons sometimes it takes a few clicks to remind myself where I got to a certain screen for details on payment or tenants Reason for choosing Avail Had all the options start to finish of beginning rental and if needed, I had resources Review Source Response from Realtor.com December 9, 2019 Hi Daniel! Thank you so much for the review -- on behalf of the team, we definitely appreciate it! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. As for your note about the user interface, I do realize that it can take a little bit of learning and for that, I do sincerely apologize that it isn't a bit more intuitive. If you could email me (robert@avail.co) with a few details about what you've had trouble with, I'll go be sure to share this feedback with my product team as it will inform our product. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co CT Corey T. Staff Movements NCO Military Used the software for: Less than 6 months ### "Great Product" January 15, 2020 5.0 Pros The software is very easy to use. It helps take the guess work out about covering all the bases. Cons So far I have not ran into anything I can say I don’t like. Review Source Response from Realtor.com January 17, 2020 Hi Corey, Thank you so much for the honest feedback! A review like yours is going to help in a big way. As we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive into consideration. I'll definitely be sure to get this information over to my Product team. Thank you so much again and please know that we are here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co CS Ceasar S. Owner Real Estate Used the software for: I used a free trial ### "New User of Avail" December 6, 2019 4.0 Pros The electronic lease options and online rent payment option. Cons User interface seemed a bit cumbersome. Had some technical difficulties logging in. Review Source Response from Realtor.com December 9, 2019 Hi Ceasar, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for any difficulty you've experienced using your account. We are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can definitely cause some confusion, and can lead to a not so great experience. Having said that I'd love to hear more about the tech issues you're experiencing, and most importantly, would love to know what you'd like to see changed so that Avail can become a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co GJ Garrett J. GM Automotive Used the software for: Less than 6 months ### "Review" January 15, 2020 4.0 Wish the system had some tax preparation to it. Pros Getting setup for renting a unit. Screen tenants and handling tenants while renting. Great for all that. Cons I can’t keep track of expenses or prepare anything for taxes. Review Source Response from Realtor.com January 17, 2020 Hi Garrett, Thank you so much for the thorough review. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. Still, we want to make sure we remain competitive. I've personally noted the request for additional accounting tools/management tools and think it would be super helpful if you could provide me just a few more details. Feel free to email me (robert@avail.co) with any additional feedback that you might have. I'd like to get this information over to my product team if possible so this way we can see if/how this may fit in with our product roadmap. Again, I can't thank you enough for your time. On behalf of my team, thank you for choosing Avail! Kindly, Robert B. Community Manager @ Avail.co JR Josh R. COO Computer Software Used the software for: Less than 6 months ### "Streamlines Everything" December 6, 2019 5.0 Pros It makes it so much easier to post to multiple listing site. Anytime you need to change something, you do it on Avail and it's automatically pushed across all sites. I love the billing and automated reminders, late fee notices. Cons It took a minute to get used to the layout on the dashboard. Once you get it, it's not too bad. Review Source Response from Realtor.com December 9, 2019 Hi Josh, Thank you so much for the honest review -- for many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the issue you mentioned about the initial learning curve, I do deeply apologize. We are making a ton of changes so that hopefully Avail will become a bit more intuitive for our platform users! I'll also relay this feedback to my product team as well. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail! Kindly, Robert B. Community Manager @ Avail.co EM Ellie M. Landlord Real Estate Used the software for: Less than 6 months ### "Good - but could use some FAQ" January 17, 2020 4.0 Pros Ability to send/sign lease online. Ability to collect rent - although free program charges renter 2.50 even if they use their bank accounts. Cons Some features are tricky to figure out. No FAQ or Troubleshooting guides to help you - just trial and error. Review Source Response from Realtor.com January 21, 2020 Hi Ellie Thank you so much for the honest feedback! A review like yours is going to go a long way; as we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive via reviews like yours into consideration. I had a chance to review your comments around the software being a bit confusing and l definitely will get this information over to my Product team. I also will reach out to my colleague Lilly who may be able to help with answering any remaining questions you might have in regards to using the product. We want you to know that we are here as a resource for you if you need us! Thank you so much again. Kindly, Robert B. Community Manager @ Avail.co JC John C. General Counsel Information Technology and Services Used the software for: 6-12 months ### "Great rental management software" July 30, 2022 5.0 Easy to use and helpful Pros Easy to request and track payments for a landlord with only one property or a few properties Cons Needs some improvements around ending a lease and starting a new lease for the same property Review Source Sandra M. Account Executive E-Learning Used the software for: Less than 6 months ### "Great Management System" December 6, 2019 5.0 Pros Tracking as well as verifying tenants using background check. Cons Waiting for your funds to be deposited into your account. It takes a week. I also would like to be able to edit the contract. Reason for choosing Avail Functionality Review Source Response from Realtor.com December 9, 2019 Hi Sandra! Thank you so much for the review -- on behalf of the team, we definitely appreciate it! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. As for your note about any payment delays, I know that sometimes holidays can play into this (especially if the 1st falls on a weekend or a payment is initiated on a holiday), but still, I do deeply apologize for the inconvenience. I'm also going to be sure to share this feedback with my product team. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co AP ANGIE P. DIGITAL OPERATIONS MANAGER Telecommunications Used the software for: Less than 6 months ### "Simple Process" November 5, 2019 4.0 Pros Easy to use and straightforward. Good UI and UX. Like the features and services. Cons Could be less expensive. Application form could be more detailed. Review Source Response from Realtor.com November 6, 2019 Hi Angie! Thank you so much for the thoughtful feedback. I can honestly say that on behalf of the entire Avail team we truly are lucky to have you as a member of the Avail community. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio. In regards to pricing, this is something we've thought through time and time again and we will continue to take this type of feedback into consideration in order to remain competitive (from a cost-efficiency standpoint). Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co TB Tracy B. Sales Associate Real Estate Used the software for: I used a free trial ### "First time user " December 6, 2019 2.0 Pros Accessible and easy to use. Great follow up Cons Trial was short and didn’t yield any lead Review Source Response from Realtor.com December 9, 2019 Hi Tracy, Thank you so much for the honest review -- on behalf of the team, we definitely appreciate it. I also wanted to sincerely apologize for any uncertainty or lack of clarification around the trial period duration. Typically when a new user signs up for a landlord account they will receive a month-long free trial from the sign-up date. For many landlords out there this is a good amount of time to test out the platform (full month to get a feel for all of the features that Avail has to offer). Still, I do deeply apologize for the inconvenience and would like to rectify this situation for you. If you'd be so kind as to email me (rober@avail.co), I'll see what I can do to help! In the meantime, let me know if there's anything else we can do to make Avail a product you'd recommend to others! Again, I can't thank you enough for the honest review. On behalf of my team, thank you so so much for choosing Avail. Robert B., Community Manager @ Avail.co JW Joshua W. Capital Projects Manager Machinery Used the software for: Less than 6 months ### "Avail For Small Property Management" February 17, 2022 5.0 Pros So far, we have absolutely loved the website customization, the application, lease, etc all built in and easy to get started. Cons I haven’t run into anything that’s been an issue so far with the software. We love most of the ease and the cost has been extremely favorable for us getting started in managing our own properties. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.