# Page 7 | Avail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Avail the right Real Estate Property Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181119/Avail/reviews --- Avail 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 7 - Reviews of Avail ## Showing most helpful reviews Showing 151-175 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AD Aisha D. REI Real Estate Used the software for: 1-2 years ### "Avail helps my new company" December 6, 2019 4.0 Avail has helped me to stay organized with collecting tenant payments and automatically issue late fees. This was a great addition to my new business Pros I like that it can collect rent and even split it amongst roommates Cons The depositing of tenant money. Tenant money was scheduled to clear 5 days later Review Source Response from Realtor.com December 9, 2019 Hi Aisha, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! I've personally made note of the concerns that you've mentioned within your review (in terms of the deposit delay and CS issues), and I must sincerely apologize for any problems you've experienced with the customer service team. We always strive to provide top-line service and it sounds like that may not have been the case. I completely understand the frustration. If you'd like, please feel free to send this along with any other constructive feedback over to me (robert@avail.co). Thank you again for the honest review and keep in mind that we're always here as a resource for you! :) Kindly, Robert B. Community Manager @ Avail.co AS Amy S. Designer Graphic Design Used the software for: 6-12 months ### "Easy to use" December 6, 2019 5.0 Pros Ease of use and ability to share with tenants Cons Print ability! It wasn’t super easy to present hard copies of the forms to keep for records. Printed strangely Review Source Response from Realtor.com December 9, 2019 Hi Amy, Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've also noted your mention of being able to print off hard copies of the forms to keep for your records. I'm going to make sure I relay this feedback to my product team. There are certain print capabilities (in terms of printing applications) but sometimes the formatting can get thrown off a little bit. I definitely think this is an area we could improve upon. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Best, Robert B., Community Manager @ Avail.co GC Gregory C. Owner Real Estate Used the software for: 6-12 months ### "Great Help" November 5, 2019 5.0 Pros Everything I was looking for. Including custom leases. I like the fast pay. Cons I’d like to see a message board with inbox etc Review Source Response from Realtor.com November 6, 2019 Hi Gregory! Thank you for sharing your experience as an Avail user with other landlords -- this is a tremendous help and we're very appreciative to have a rental property owner like you using (and loving) our platform. Don't forget to access your unique referral link from directly within your landlord account; if other members sign up using that link, you'll be able to earn special rewards. As for the request for a message board with inbox, this is definitely something I'll be sure to get in front of my head of product so to inform our product roadmap. Thank you so much again for the kind review and I'll be sure to share this information with the rest of the team (especially my colleagues in support!). Kindly, Robert B. Community Manager @ Avail.co TF Thomas F. owner Construction Used the software for: 2+ years ### "Summary of using Avail as a property manager" August 1, 2022 5.0 As a property manager it makes my job so much easier Pros the ease of using it, the detail it provides, and easy accesability Cons there is nothing I don't like about Avail Review Source VR Verified Reviewer MANAGER.PRODUCT OPERATION Computer Networking Used the software for: 6-12 months ### "Avail Feedback " May 10, 2019 4.0 Overall good platform but should update key items noted in con’s section of survey Pros Digital platform for documentation transactions Cons Delay in payment transactions due to wire transfers . Single email/user ID for multiple properties comm’s - should allow separate contacts info by lease/property. Editing documentation in browser compatibility - issue with moving sections and saving changes Review Source Response from Realtor.com May 13, 2019 Hi! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review). As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and that can lead to a not so great experience. For this I do sincerely apologize. We are working on several navigation updates and other bug fixes. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co KS Karen S. Property Manager Real Estate Used the software for: Less than 6 months ### "Best thing since sliced bread!" February 3, 2022 5.0 I'm about to have all my Properties in one place! Pros Ease of leases, payments and maintenance requests. Cons Total amounts shown to clients are a bit confusing. Review Source AD Amber D. Property Management Real Estate Used the software for: Less than 6 months ### "LOVE avail" April 9, 2022 5.0 Pros So far everything. Mostly the ease of our tenants paying rent and submitting applications Cons Nothing so far, but I'd your going to make me write more...I guess I'd like the opportunity toarkwt to more sites Review Source RD Robert D. Owner Real Estate Used the software for: Less than 6 months ### "Amazing product " December 8, 2019 5.0 Getting customers set up. They say it’s hard. And navigating what payments have come thru. I hate having to wait to get paid in a few days. Why charge for quicker payments? Pros I love how Easy it is to use and collect payments. Saves me a ton of man hours instead of collecting payments from people individually. I like the set up for myself and how it puts money right into my account! Cons I don’t like the dashboard. It’s confusing trying to navigate individual properties and I think seeing what they paid could be easier to navigate. And my tenants have kind of struggled getting it set up. Review Source Response from Realtor.com December 11, 2019 Hi Robert! Thank you so much for the honest review -- for many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the issue you mentioned about running into a few issues with the dashboard; if you could email me (robert@avail.co) with a little bit of info I'd love to take another look into this for you! I'll also relay this feedback to my product team as well. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail! Kindly, Robert B. Community Manager @ Avail.co SM Sean M. Smeyers@twfg.com Real Estate Used the software for: 1-2 years ### "Best Bang For Your Buck- Real Estate " May 7, 2019 5.0 Pros The customer service, ease of using the software , & ACH payments. Cons I do not like waiting for my rent money/funds to hit my account.. It always takes 3-4 days aftertastes due date to deposit money Review Source Response from Realtor.com May 9, 2019 Hi Sean! Robert here? I'm one of Avail's Community Managers and I just wanted to sincerely thank you for being a valued Avail user (and thank you for the honest review)! As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); our FastPay feature is slated for release in July but we want to make sure it is working exactly as intended before releasing to the entire user base. That said I'll see what we can do about getting that enabled within your account sooner. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled! Thank you so much again for the thorough review and keep in mind that we're here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co KS Karen S. Owner Real Estate Used the software for: 6-12 months ### "Great System for Owner/Renters" May 2, 2019 5.0 It's very low effort from us. Pros It's a great place for owners that need softeware for both leases and payments. Cons We had to get support to put in the same bank account into two different online accounts, but after some work with the developers, they finally changed their system to acommodate us. Review Source Response from Realtor.com May 3, 2019 Hi Karen! Robert here? I'm one of our resident Community Managers and I wanted to follow-up to say thank you for being a valued Avail user. Thank you so much for the thoughtful feedback. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will love for years to come. It is awesome to have a DIY landlord like yourself join Avail, especially with your professional background! I definitely think that as we continue to add more tools to the platform, we may lean on you to explore how we can continue to make things better! If you have any questions or need help within your account please feel free to reach out to us. In the meantime, if you need anything else please let me know. More than happy to be a resource for you when I can! Also, feel free to leave a Google Review for us if you have time! ? Kindly, Robert Bates Community Manager @ Avail.co EB Erin B. School Counselor Education Management Used the software for: I used a free trial ### "Slow to pay" December 6, 2019 4.0 I was able to find potential rentals, but the client we went with was from advertising from a different venue. Nice visuals, great for someone who has never been a landlord before, but not worth the hassle of waiting for payments to go through and upsetting clients. Pros The visual organization and ease for a newbie to start renting. Cons If it takes the payments that long to transfer, it’s just not worth it. Review Source Response from Realtor.com December 9, 2019 Hi Erin, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! I've personally made note of the concerns that you've mentioned within your review (in terms of payment delays), and I must sincerely apologize for any issues you've experienced with this. We always strive to provide top-line service and it sounds like, in this instance, that was not the case. If you could, please reach out to me with any other constructive feedback re. payments; my email is robert@avail.co. This will be a tremendous help and I'll make certain my product team gets some eyes on this. Thank you again for the honest review and keep in mind that we're always here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co JW Jill W. Partner Investment Management Used the software for: 2+ years ### "Wonderful experience " September 5, 2021 5.0 Pros Wonderful and inexpensive way to manage properties on our own with continuing to keep a personal connection with tenants Cons Been very profitable. Haven't had any problems. Review Source GM Greg M. Property Owner Real Estate Used the software for: Less than 6 months ### "Great bang for the buck!" May 13, 2019 5.0 I like getting automated payments from tenants. I also like how they notify the tenant if rent is due, or late. Pros Once you get in, the system is easy to track tenants. From their payments, to invoices. I like that. Cons Its hard to get the tenant set up for online payments. You have to almost walk them through it and follow up several times. Review Source Response from Realtor.com May 15, 2019 Hi Greg, My name is Robert and I'm one of Avail's Community Managers. I just wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review)! Many landlords have reached out about offering more resources during the tenant on-boarding process. We've made it so that, during the tenant on-boarding process, many instructional emails are sent; this said we are working to provide further in-app steps to hopefully make things a bit more intuitive for tenants who are just getting started. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co TM Tammy M. Property Manager Real Estate Used the software for: Less than 6 months ### "Avail Review" October 27, 2022 3.0 I liked it, but it did not get out the info to the public like we needed. Pros It was easy to use Avail. I had no issues using the features. Cons There was not a lot of traffic that the website offered. Review Source Response from Realtor.com October 31, 2022 Hi Tammy! First and foremost, thank you kindly for leaving us a review! We love hearing feedback from our users. I'm happy to hear that you felt our platform was easy to navigate. In relation to your comment about web traffic -- Our team works diligently to ensure that Avail's efforts to get our users' rental listings posted on the top 12+ sites result in high-volume, high-quality leads. As such, we are deeply saddened to hear that you were disappointed by the web traffic which you received. That being said, we would be grateful for the opportunity to speak more about your personal experience and hopefully rectify this situation. If you would be so kind, please send us a direct message or otherwise call us at (312) 292-9347 so that we can understand more about your experience and look into potential solutions. Thanks! -Lexi M. CT Charles T. Mr Real Estate Used the software for: 6-12 months ### "Landlord and Tenant friendly software" January 29, 2022 4.0 excellent Pros Ease of use for all participants, flexible features solve many problems Cons if you could add the ability to accommodate tenants who don't have/use email, that would be a great additional feature Review Source JH Jessica H. Community Manager Real Estate Used the software for: Less than 6 months ### "Avail is Extremely User Friendly & Have received quality leads" January 13, 2020 5.0 Pros I love that avail is so user friendly & visually pleasing. Great mix of modern & traditional! Lots of benefits as a property manager - have received plenty of quality leads as well as landlord tips from the discussion board. Cons There's nothing in particular that I don't like about Avail. Review Source Response from Realtor.com January 15, 2020 Hi Jessica, My name is Robert, and on behalf of my team here at Avail, I just wanted to say thank you so much for the feedback. Your review provides us with the type of insights that will drive our business forward in the months ahead. This is going to help us in a big way. Thank you so much again, and if there's anything else I can help out with please let me know. More than happy to be a resource for you when I can. Kindly, Robert B. Community Manager @ Avail.co JH James H. Owner Real Estate Used the software for: 6-12 months ### "Be careful of what you wish for." March 14, 2019 5.0 Listing my rental to multiple web sites was time consuming. Rentalutions posted on 5 of the most popular sites with a click of the mouse. Pros easy to use Cons It does a dozen things I'll never use. Review Source Response from Realtor.com May 2, 2019 Hi James, Thank you so much for the thoughtful feedback. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come. Many DIY landlords join Avail for the very reasons you mentioned? especially getting your rental listed to now almost a dozen listing sites. As we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. If you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you! Kindly, Robert B. Community Manager @ Avail LT Lisa T. ADMINISTRATIVE ASSISTANT Real Estate Used the software for: 6-12 months ### "Awesome Rental program!" December 6, 2019 5.0 Pros Ease of keeping track of each property! Cons That I have to create a new renter instead of just being able to renew current renters since we upload our own lease! Review Source Response from Realtor.com December 9, 2019 Hi Lisa, Thank you so much for the honest review -- for many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the issue you mentioned about the lease renewal issue; if you could email me (robert@avail.co) with a little bit of info I'd love to take another look into this for you! I'll also relay this feedback to my product team as well. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail! Kindly, Robert B. Community Manager @ Avail.co DR Dustin R. Property Manager Real Estate Used the software for: Less than 6 months ### "Great software" January 15, 2020 5.0 Pros Easy to use, convenient, simple yet sophisticated Cons I dont really have anything I dont like. Review Source Response from Realtor.com January 17, 2020 Hi Dustin! Thank you so much for the review. Your feedback is going to help in a big way as we work towards a stronger product offering that you'll hopefully love for years to come. The best way to improve is with genuine, honest feedback so thank you for providing that! I'll definitely share this information with the rest of my team! Thank you so much again and please know that we are here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co DH Deborah H. artist Real Estate Used the software for: Less than 6 months ### "Renting Made Easy" November 5, 2019 5.0 Avail follows up with my tenants so I don't have to! I love that it encourages them to schedule their payments, pay on time, and submit required paperwork so that those messages are coming from a third party instead of from me. I feel more confident in dealing with tenants as a first-time landlord. Pros Ability to schedule payments and act as a go-between between landlord and tenants Cons It is not intuitive to locate the messaging center; you have to go through the Lease page to see messages to and from tenants. Review Source Response from Realtor.com November 6, 2019 Hi Deborah, Thank you so much for the 5-star review. These are all valid reasons why someone should make the switch over to Avail, and a review like yours makes it even easier for other rental property owners to find us. Per your comment on it not being intuitive to located the messaging center, we are currently in the process of making a few dashboard updates that will hopefully address these concerns :) Having said that I will still be sure to share this feedback with my head of product, as it is exactly the type of review that helps to drive our product forward. Thank you so much again for the kind words. Happy to be a resource for you when we can. Robert B., Community Manager @ Avail.co Bruce J. Owner/Operator Information Technology and Services Used the software for: Less than 6 months ### "Ease of use" December 6, 2019 5.0 Being able to get auto-payed from my tenants Pros I am fairly new to being a landlord, and making sure that getting payments from my tenants was my top concern. With Avail, it made that process as simple as it could be. You can setup reminders for your tenants, they can setup auto-pay right out of their account into mine. I can even choose to charge late fees automatically. Cons Can't think of any cons. it is super easy to use. Review Source Response from Realtor.com December 9, 2019 Hi Bruce, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co cS carlton S. Retired Utilities Used the software for: 6-12 months ### "Avail" April 4, 2022 5.0 I like the tenant screening, the rent collection, the ease of finding tenants Pros Its easy to navigate and, user friendly Cons Cant think of anything at the moment, they pretty much cover their base Review Source NS Nate S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Switched to Avail and Not Looking Back" May 11, 2019 5.0 I switched to using Avail after being a user with Cozy for a few years. The choice was pretty easy to make once I learned how in-depth the tenant screening Avail does, the reports (background, credit, evictions), the digital lease creation and signature feature, and on top of that auto payments from tenants. If you treat your real estate like a business, then Avail is for you. Pros Very thorough tenant screening (verifies last 5 years of tenant history Background, credit, eviction checks are seamless in application process Easy to create and sign leases Auto rent collection Cons I didn't hear about this sooner (really got lucky with choosing tenants, previously--phew!) Review Source Response from Realtor.com May 14, 2019 Hi Nate! Robert here? I'm one of Avail's Community Managers, and I wanted to personally follow-up to say thank you for being a valued Avail user \[and thank you so much for the honest review\]! Can't even begin to express how grateful our team is to have a dedicated landlord like yourself on our platform. It took a lot of hard work, intelligent product design, and super brilliant marketing to get us to where we are now, and we're still striving to be even better. We realize that while we're not where we want to be yet, we strive to provide an experience that users will love for years to come. And feedback like yours makes it all worth it. Once again, thank you so much for the honest review, Nate! I'll relay your kind words to the rest of the team (Marketing, Customer Support, and Product). And never forget: we're here as a resource for you! More than happy to help out as best we can :) Kindly, Robert B. Community Manager @ Avail.co JR John R. Sales Construction Used the software for: Less than 6 months ### "Great customer service, ease of use, and value" January 15, 2020 5.0 Great experience starting my rental property business Pros Very informative and easy to set up. Immediately had leads after my posting. Background check and communication easy between applicants and I. Great lease and ability to customize Cons Software was very easy to use. No complaints Review Source Response from Realtor.com January 17, 2020 Hi John! My name is Robert and I'm a Community Manager here at Avail. On behalf of my team I want to say thank you so much for providing such a glowing review. Your words go a long way for us in terms of helping other DIY landlords and rental owners to find Avail as their preferred solution. If there's anything that you need help with please be sure to let me know! More than happy to help when I can. Kindly, Robert B. Community Manager @ Avail.co JE John E. Investor/Property Manager Real Estate Used the software for: 6-12 months ### "JCR review " December 6, 2019 5.0 By allowing the tenants to pay through Avail online, the tenant and landlord streamline the process. Saving time, money, and on time payments are now the norm! Pros Integrated maintenance request is available at no extra cost. Cons I have to pay extra for adding units, just create a flat fee structure... Review Source Response from Realtor.com December 9, 2019 Hi John! Robert here. I'm one of Avail's Community Managers. I just wanted to say thank you so much for the honest review. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so much for choosing Avail! Kindly, Robert B. Community Manager @ Avail.co Talk to a Capterra advisor for free and get results within 15 minutes.