# Page 6 | Avail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Avail the right Real Estate Property Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/181119/Avail/reviews --- Avail 4.6 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 6 - Reviews of Avail ## Showing most helpful reviews Showing 126-150 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kathleen C. Enjoying Life Printing Used the software for: 1-2 years ### "Easy and Effective" January 29, 2021 5.0 I stumbled across Avail accidentally while looking up specifics for owning rental property in North Carolina. The informational articles were incredible helpful. Eventually, they led me to an invitation to trying the software. I was a bit hesitant and skeptical at first. It sounded “too good to be true”. But, here I am 2 years later and thrilled to death with Avail and all it has to offer. I highly recommend this software to anyone with rental property. The value compared to the cost is amazing. Even if you only own one piece of rental property, you NEED Avail to make your life easier. Pros Avail makes being a landlord easy! It’s a very intuitive and effective site for listing rental properties, finding and vetting tenants and more. Cons I have no problems or issues with Avail. When I do have a question / problem, Avial’s support team responds quickly and professionally. Review Source AT Alessandra T. Managing Partner Real Estate Used the software for: 1-2 years ### "Two years In" May 1, 2019 4.0 Overall I have been able to find a workaround​ or get a hold of someone​ fairly quickly. I appreciate the service and look forward to seeing its full potential. Pros The software is easy to use, easy to access, and as long as you have a PC you can jump on and do anything at a moments notice. I look forward to an APP interface. Cons Having trouble with notifications, Having a few payment issues but overall been very good. Thank you. Review Source Response from Realtor.com May 2, 2019 Hi Alessandra! Robert here? I'm one of Avail's Community Managers, and I just wanted to send a quick follow-up message to say thank you so much for being a dedicated Avail user. And thank you for the in-depth feedback. In terms of the trouble you were having with notifications, I do sincerely apologize for that and want to do everything I can to help. Please feel free to send a separate message over to me (robert@avail.co), and I will personally take a look into this for you. This is something we definitely take to heart as we try to provide an experience that users will grow to love for years to come. Again, thank you so much for the honest review and if you have any questions or need help within your account, always feel free to reach out to us. We're here as a resource for you! - Kindly, Robert B. - Community Manager @ Avail TC Timothy C. Manager of Administration & Finance Law Practice Used the software for: 6-12 months ### "I have been using Rentalutions for 10 months to manage a property with 5 units." June 12, 2017 5.0 Takes a lot of the guesswork out of property management. Pros Listing available apartments on multiple sites all in one go, as well as creating new leases is extremely simple and flexible. Cons Web-based software is naturally susceptible to local and national internet outages. Rare, but when there is a problem, the software is entirely unavailable. Review Source Response from Realtor.com May 2, 2019 Hi Timothy, Robert here? I'm one of Avail's Community Managers. Thank you so much for the thoughtful feedback included within your product review. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come. As for the outages, I do sincerely apologize for any hassle this may have caused. You are 100% correct, web-based software is naturally susceptible to local and national internet outages. That said we're currently working on a few product automations and updates so to make product status notifications even clearer. I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co) and we can go from there! Happy to be a resource for you when I can. Kindly, Robert Bates Community Manager @ Avail.co HR Howard R. retired Computer Software Used the software for: 2+ years ### "super-duper customer support" May 31, 2022 5.0 Have 1 property and use this where ever they have the functionality I need. And super-duper support. Pros lease payment is all I can think of now. Cons did not have a problem ................. Review Source Response from Realtor.com August 1, 2022 Hi Howard! Thank you so much for the super kind and honest review of Avail. This is exactly the type of customer testimonial that we aim for. I'm definitely going to share this feedback with my colleagues. We're so happy to hear that lease creation tool and our rent payments tool (along with the accompanying accounting features) have helped to meet your rental business's needs. If there's anything else I can help out with, please let me know. More than happy to assist! Kindest regards, Robert B. Community Manager @ Avail.co SB Sarah B. Medical and Scientific Liaison / Business Owner Real Estate Used the software for: Less than 6 months ### "Achieving the goal of running out real estate business from anywhere!" January 15, 2020 5.0 The online lease process was a breeze. Pros LOVE the online leasing plus esign feature. I have been a cozy user for a long time and I switched to be able to do state specific paperless leases. Cons Sometimes, the tabs make it hard to navigate when you are trying to find something. Cozy was a bit more simple to use. However, Avail for sure has more features. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Avail A bit of an upgrade from cozy— easier to use than buildium— and WAYY less expensive than buildium or appflio. It’s like Cozy 2.0 with a lot of extras. Review Source Response from Realtor.com January 17, 2020 Hi Sarah, Thank you so much for the review. Your feedback is going to help in a big way as we work towards a stronger product offering that you'll hopefully love for years to come!!! The best way we can improve is with genuine, honest feedback from our valued community members, so thank you for providing that! We're always pushing hard to get to that #1 spot so I'll definitely get this information over to my Product team. Thank you so much again and please know that we are here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co NO Nathan O. Owner Real Estate Used the software for: 1-2 years ### "Great value" May 7, 2019 4.0 It’s simplified and sped up the leasing process. Helps with putting together a contract easily and making minor modifications where appropriate. Love the automated emails and reminders but also the flexibility and control over the emails Pros Ease of use Digitize the experience for landlord and renter Cons Just a few minor things - changing name on contract in middle of lease. Sort of like a contract adjustment but not a deal breaker. Review Source Response from Realtor.com May 9, 2019 Hi Nathan! Thank you so much for the thoughtful feedback. Believe me when I say that your feedback is something we take to heart as we try to improve our product and provide an experience that users will love for years to come. Many DIY landlords join Avail for the very reasons you mentioned, and as we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. I'll also inquire with my tech team about adjusting the lessor/lessee contact information (typically this isn't something the system allows since it is a legally binding agreement - so we definitely will need to look into this). That said if you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you!! :) - Kindly, Robert B. - Community Manager @ Avail RB Russ B. Managing Partner Commercial Real Estate Used the software for: I used a free trial ### "Testing Property Management Tools" January 15, 2020 4.0 Overall it was good and understand it is a growing platform. The pricing is a bit high to jump on with a bunch of units. Still exploring if it could be used in full and track payments well. Pros It is easy to use for applications and background checks Cons Leases were not great. It would be great to load an existing lease format and be able to electronically send and have populated by renter. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Avail Top google search and free trial Review Source Response from Realtor.com January 17, 2020 Hi Russ, Thank you so much for the honest feedback! A review like yours is going to help in a big way. As we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive into consideration. I had a chance to review your comments around pricing and the lease feature as a con, and l definitely want to be sure to get this information over to my Product team. I also will reach out to my colleague Lilly who may be able to help with better understanding how to use our lease tool (there's a lot of opportunity there and I want to make sure the experience is super easy to understand). Thank you so much again and please know that we are here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co TB Thomas B. President Automotive Used the software for: 1-2 years ### "Rentals made simple" April 29, 2019 4.0 It makes it easier for tenants to pay and easier for landlords to do leases, set up showings, and track tenants. Pros It puts everything in one easy to use format for landlords and tenants. Cons It takes too long to get rental payments deposited into my account. The fee for tenants to pay by credit card is too high. Review Source Response from Realtor.com June 20, 2019 Hi Thomas, Thank you so much for the thoughtful feedback. Believe me when I say that this is something we definitely take to heart as we try to improve our product and provide an experience that users will grow to love for years to come. Many DIY landlords join Avail for the very reasons you mentioned? especially for collecting rent payments. That said, Countless landlords have told us that faster payments are a must-have. We've taken this feedback to heart and worked hard to build FastPay, our latest feature update which will be open to all platform users on July 1st, 2019. I'd love to hear more from you about what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. As we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. Kindly, ? Robert B. ?Community Manager @ Avail.co RA Ricardo A. Realtor/Property Management/Investment Properties Real Estate Used the software for: 6-12 months ### "I like it easy..." May 12, 2022 5.0 So far great experience... Pros I am freaking busy, 7 days a week working like an animal, needed something easy to use, and approachable people and easy going people to help me. AVAIL IS ALL THAT plus... Cons All about the product is great, there is nothing bad about it. Review Source ND Nathan D. Ceo Real Estate Used the software for: 2+ years ### "Great for starting out" May 11, 2019 5.0 Pros Love avail for starting out as a smaller property management company; makes us feel like big company. Cons Could use better mobile support or app features. Review Source Response from Realtor.com May 13, 2019 Hi Nathan! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review). Several landlords have reached out about this (having a mobile app), and while I can say that a mobile app is on our roadmap in the coming months, I don't have an exact date for that yet. This said you can easily access our platform from your mobile device's web browser (our website has been designed & optimized for mobile use whether your device is an Android or iOS). I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled! Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co PH Pat H. property owner Real Estate Used the software for: I used a free trial ### "Property Owner" January 31, 2022 5.0 Great experience getting a lease written within an hour for 2 properties, including mold and lead paint notifications, if needed. Customer service helped my tenant sign digitally in Denver, while I reside in Seattle. Pros ease of use and ability to make written lease changes to comply with the association bylaws; ability to digitally sign; free trial period; and speed of customer service to assist where needed. I didn't need the other features but if I did, it appears that the other features would be extremely useful to a property owners as they get into the rental business. Cons I could not find any that customer service couldn't help with. Review Source VR Verified Reviewer Property manager Real Estate Used the software for: 1-2 years ### "Its alright" December 6, 2019 5.0 It has been ok i like it Pros I like the reminders of late payment and letting me know when people pay Cons I dont like the cost nor the fact that it is hader to use mobily Review Source Response from Realtor.com December 9, 2019 Thank you so much for the honest review. Believe me when I say this is the type of feedback that really helps us to improve the platform. While we don't currently offer a mobile app, our site is optimized for usage on your mobile device's web browser. Personally, I am super thrilled to have you as a part of the Avail community and if there's anything I can do to help provide a better experience, please feel free to reach out directly (robert@avail.co). If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. - Robert B., Community Manager at Avail.co GT Gregory T. Education Admin Education Management Used the software for: 1-2 years ### "Avail.co" July 19, 2022 5.0 Been an overall very positive experience. Has helped me immensely. Pros Lease management and payments. It keeps track of all of that for me. Cons Sometimes user friendliness is an issue. It takes me a while to find everything I’m looking for. Review Source Response from Realtor.com July 29, 2022 Hi Gregory! Thank you so much for the thorough and honest review of Avail. Please believe me when I say feedback like yours goes a long way with the team, and helps us to continue to provide value to our customers. I'll also be sure to share you feedback with our product team in terms of being able to find everything you're looking for - we always aim to get it right, and if there's something we can do to make the customer's experience flow even smoother then we should consider it. If there's anything else that we can assist you with, please be sure to let us know! Kindest Regards, Robert B. - Community Manager SG Shay G. CEO Real Estate Used the software for: 6-12 months ### "UNMATCHED" August 5, 2021 5.0 PERFECTION Pros Ease of use for back end and front end for tenants is an absolute game changer. And the customer support is the best I've seen in property management. Period. Cons I would have to say I haven't found a con that's noticeable at this time. I do have a commercial property with multiple tenants that I wish Avail would have lease templates for as well. This isn't crucial in my business but I could see it as another paid service I would definitely use in the future as I scale. Review Source Jacky W. Financial Services Administrator Government Administration Used the software for: I used a free trial ### "Great use and software UI" December 6, 2019 5.0 Pros The UI and ease of access. It is simple to use and interactive. Cons How it doesn't support international addresses. Review Source Response from Realtor.com December 9, 2019 Hi Jackie! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! I've personally made note of the concern that you've mentioned within your review (in terms of supporting international addresses). Unfortunately, we don't currently offer our services in Canada, but we are thrilled you have been able to make use of Avail! We're always happy to hear from interested landlords, especially being one of our friendly neighbors to the north. I would love to hear more about the current need, and if a time comes when we do open up our services in Canada, I'll be sure to reach out to you personally! Thank you again for the honest review and keep in mind that we're always here as a resource for you! Kindly, Robert B. Community Manager @ Avail.co JE Jay E. No Cosmetics Used the software for: 2+ years ### "Easy to use, not convenient for tenants " April 30, 2019 2.0 If I were a landlord, I wouldn’t use it. Pros The software is easy to use now that they’ve updated it. Cons You can’t pay on weekend or past a certain time. Withdrawals actually occur the day before scheduled payment day. Review Source Response from Realtor.com May 2, 2019 Hi Jay, Robert here? I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for any difficulty you've experienced with using your tenant account. As you've noted, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can definitely cause some confusion and can lead to a not so great experience. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you - Kindly, Robert B. - Community Manager @ Avail cB caleb B. na Accounting Used the software for: 6-12 months ### "Most overcomplicated unneeded service ever. " December 1, 2021 1.0 There are no problems that avail solves in a nicer way than other much more user friendly apps. Pros there are few pros besides it works barely Cons Every time I try to pay the site makes me do a full on security check up. This is ridiculous I payed last month from the same IP address I payed the same amount and I payed with the same card. I used my account that I already had to enter a user name and password in. The additional pin and my social and my birthday are not things I should have to input every time. Your system sucks if this is intentional and is extremely unfriendly to users, not going to mention the random 3 day transaction period. I am going to recommend that our landlords switch over to Venmo, such a better more user friendly app. Review Source CA Case A. Retired Aircraft maintenance engineer Airlines/Aviation Used the software for: 2+ years ### "Landlord property management " July 9, 2021 5.0 The most easy property management software I needed and used Pros The payment tracking and log and contract renewal and tenant check Cons The statistics steady and cell updating Review Source Chatara S. Premium Audit Consultant Insurance Used the software for: 6-12 months ### "Automate Your Real Estate Business" November 5, 2019 5.0 Pros Ease of transaction on multiple properties Automated Payment Reminders and Options Great record tracking logs for maintenance orders Cons Split payment functionality for HUD tenants Review Source Response from Realtor.com November 6, 2019 Hi Chatara! Thank you so much for the helpful review. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. In regards to the split payment functionality concern, I'd love to learn more about this from you. We always want to make sure we take this into account as we continue to build out our product roadmap for the coming year. Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is robert@avail.co -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co AN Aldo N. Partner Real Estate Used the software for: 1-2 years ### "Avail benefits " May 2, 2019 4.0 I have been able to confidently write leases and disclosures that are compliant. Pros Listing a rental property is easy and Avail helps generate many qualified prospective tenants. Cons Sometimes it is difficult to edit leases. The staff is helpful in responding and resolving concerns. Review Source Response from Realtor.com May 7, 2019 Hi Aldo! Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review). As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and can lead to a not so great experience. For this I do sincerely apologize (especially with any negative experiences related to editing your lease). I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled. Thank you so much for the honest review and keep in mind that we're here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co MJ Mariah J. Vice President Real Estate Used the software for: 6-12 months ### "Avail for rental property management" July 19, 2022 5.0 Pros Sends auto-reminders and tracks everything for me Cons I can't think of anything I would consider a con. Review Source Response from Realtor.com July 29, 2022 Hi Mariah! On behalf of the team I just wanted to say thank you so much for the thorough and honest review of Avail. And we love that you love the auto-reminders that we send out as well as Avail's tracking capabilities. If there's anything else that we can assist you with, please be sure to let us know! Kindest Regards, Robert B. - Community Manager VR Verified Reviewer Personal Landlord Financial Services Used the software for: 6-12 months ### "Great Product " November 5, 2019 5.0 Pros It’s got a ton of options and the cost is extremely competitive. Very intuitive. Cons Don’t want to pay for services as an individual user. Reason for choosing Avail Could create a lease Review Source Response from Realtor.com November 6, 2019 Thank you so much for the thoughtful feedback. We built our platform so the process of renting could become super easy, especially for property owners who have decided to self-manage their portfolio. Again, I can't thank you enough for your glowing recommendation and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co EN Eduardo N. President Real Estate Used the software for: 1-2 years ### "Good application" November 6, 2019 5.0 Good support Pros It is easy to use for the most part and fast help Cons How long it takes to get paid and transfer funds from tenants Review Source Response from Realtor.com November 7, 2019 Hi Eduardo, Thank you so much for the glowing review. Feedback like yours makes it possible for us to make the necessary improvements; my email is robert@avail.co; in addition to some payment delays you've experienced, please feel free to include any other constructive feedback you might have so we can make that feature stronger. Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is robert@avail.co -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co PP Paul P. Senior Quality Assurance Representative Banking Used the software for: Less than 6 months ### "A Landlord’s Honest Thoughts on your Software" December 6, 2019 4.0 7/10 Pros The ability to not have to be on site to collect rent is great. Also having the capability of recording rent collected in cash rocks. Cons The delay in the deposits sucks. The pro software makes it seem like a next day availability of the funds, but that’s not the case. I’ve waited almost a week to have access to my money. Customer service also needs work... 24/7 is the only way to go. Reason for choosing Avail Avail has a great layout Review Source Response from Realtor.com December 9, 2019 Hi Paul, Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail! I've personally made note of the concerns that you've mentioned within your review (in terms of the deposit delay), and I must sincerely apologize for any issues you've experienced with customer service. We always strive to provide top-line service; many of our competitors don't even offer phone support and can take up to 48 hours to reply. Still, I understand the frustration. If you'd like, please feel free to send this along with any other constructive feedback over to me (robert@avail.co). Thank you again for the honest review and keep in mind that we're always here as a resource for you! :) Kindly, Robert B. Community Manager @ Avail.co AR Aymeth R. Life Coach Alternative Medicine Used the software for: I used a free trial ### "User friendly for Landlord and Tenants " July 6, 2022 4.0 Easy, great customer service Pros It’s easy to use and the lease templates are there. The only thing is it’s not too easy to delete applications if you did not chose that person to rent your space to. I might just need a crash course though! Review Source Response from Realtor.com July 29, 2022 Hi Aymeth! Thank you so much for the thoughtful feedback. I also wanted to be sure to acknowledge the areas where the experience could potentially be improved. We should always aim to provide as much communication around any product changes taking place, and moreover, our rockstar support team is here to help through any user experience issues you're running into. We always want to be transparent in that we aim to provide the best experience possible but admit that sometimes we may fall short. This just makes for a better opportunity to listen to what our customers tell us so we can continue to provide value. Please, if there's anything else that we can help out with feel free to reach out. We are more than happy to be a resource for you. Kindest regards, Robert B. - Community Manager @ Avail.co Talk to a Capterra advisor for free and get results within 15 minutes.