# Page 11 | Avail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Avail the right Real Estate Property Management solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/181119/Avail/reviews

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Avail

4.6 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 3rd, 2026

# Page 11 - Reviews of Avail

## Showing most helpful reviews

Showing 251-275 of 276 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

Daniel J.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Great Software"

January 15, 2020

5.0

Pros

It’s easy to use and offers everything that I need.

Cons

The software works great and there’s nothing I don’t like.

Review Source

Response from Realtor.com

January 17, 2020

Thanks, Daniel!! I appreciate your feedback and will be sure to share this with the rest of my team. This is going to help in a big way as we work our way towards a stronger product offering. Hopefully Avail will remain a product that you'll love for years to come! Thanks again and please know that we are here as a resource for you. Kindly, Robert B. Community Manager @ Avail.co

PD

Pierce D.  
Homeowner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Excellent service"

December 6, 2019

5.0

Pros

Easy to add rental agreements and payment options, support has been speedy and helpful every time.

Cons

It was less than intuitive to remove a tenant - I had to create a whole new payment plan, when in my head I would just have to click X on the guy's name or something. Could just be me though.

Review Source

Response from Realtor.com

December 9, 2019

Hi Pierce! Thank you so much for the thoughtful review. I can't begin to thank you enough. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've also personally noted the issue with removing tenants (about making this process clearer/easier to understand from a UX standpoint) and I've relayed that to my team. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Kind, Robert B., Community Manager @ Avail.co

AY

Andrew Y.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great idea, wish I found this earlier"

December 6, 2019

4.0

Pros

Easy to use, pretty intuitive. Direct deposit for rent is really great and convenient

Cons

None. Be good to have equifax as well as credit reporting option

Review Source

Response from Realtor.com

December 9, 2019

Hi Andrew, From the entire team, we want to send a big, resounding THANK YOU! Glowing reviews like yours really make it all worth it. Your review is incredibly helpful and goes a long way in terms of helping others to make the right choice in Avail! :) Again, we can't thank you enough for the kind words. Robert B., Community Manager @ Avail.co

JB

John B.  
Landlord/Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Avail Review"

December 6, 2019

5.0

I have reached more potential tenants.

Pros

Very easy to set up a website for your properties. All information is easily displayed.

Cons

Some options are blocked behind a paywall.

Review Source

Response from Realtor.com

December 9, 2019

Thank you so much, John! From the entire team, we want to send a big resounding THANK YOU! Your review is incredibly helpful and goes a long way in terms of helping others to make the right choice in Avail! :) Again, we can't thank you enough for the kind words. We are very thrilled to have you as a part of our community and I'll definitely be sure to share this feedback with the rest of my customer support team. I would also like to learn more about any payment issues you've run into. My email is robert@avail.co. Happy to provide top tier value as best as we can! :) If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. - Robert B., Community Manager at Avail.co

BT

Baylee T.  
Area sales manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great user friendly product"

January 15, 2020

5.0

Pros

Provided tips for new landlords that helped me create a smooth experience for new tenants

Cons

No app yet and communication Via email to applicants was a bit confusing

Review Source

Response from Realtor.com

January 17, 2020

Thank you for the 5-star review, Baylee! These are all valid reasons why someone should make the switch over to Avail, and a review like yours makes it even easier for other rental property owners to find us. I'll be sure to relay the kind words to my support team and in terms of the mobile app, I'll be sure to share that with our product team. While we don't currently offer a mobile app, it is definitely on our product roadmap. Additionally, the website is optimized for use on your mobile devices web browser. If there's anything else we can help out with definitely let us know! And thanks again for the kind words. Happy to be a resource for you when we can! Kindly, Robert B., Community Manager @ Avail.co

MT

Mohnish T.  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Feedback"

December 6, 2019

5.0

Pros

Very creative and efficient. Easy to use

Cons

Need to expand into more detailed and fun

Review Source

Response from Realtor.com

December 9, 2019

Hi Mohnish, Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Kindly, Robert B., Community Manager @ Avail.co

TK

Thomas K.  
Property Manager  
Real Estate  
Used the software for: I used a free trial

### "Great stuff!"

November 7, 2019

5.0

Pros

Ease of use, customer support is stellar!

Cons

No cons, one of the best out there hands down!

Review Source

Response from Realtor.com

November 7, 2019

Hi Thomas, Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Robert B., Community Manager @ Avail.co

LS

Linda S.  
Investment Property Owner  
Real Estate  
Used the software for: Less than 6 months

### "Avail is great for landlords with a small number of units!"

June 18, 2021

5.0

I'm grateful to have found this very affordable and easy to us company.

Pros

This software has taken the worry out of missing payments mailed to our home. Now tenants using Avail make their payments automatically and the payments are directly deposited into my account. I now receive rental payments on time whether I'm home or traveling and have mail "on hold."

Cons

I have not had any issues using Avail software.

Review Source

DC

Daniel C.  
Security  
Military  
Used the software for: Less than 6 months

### "Customer Support "

May 19, 2021

5.0

The team at Avail is one of the best around. They always respond so fast, they help me with anything I need. I’m a new landlord with just one property and they have helped the whole way.

Pros

Best customer service hands down!!! I have had 15 questions at separate times and they always respond within hours. They have helped me so much!

Cons

Very user friendly, did not have anything wrong with the software.

Review Source

JB

Jessica B.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "Great software for a fabulous price "

December 6, 2019

5.0

It’s been great. I had no idea something like this existed! I’ve been telling everybody I know with rental property to use it.

Pros

It does everything to find and vet tenants

Cons

Sometimes it’s glitchy but overall I have no complaints

Review Source

Response from Realtor.com

December 9, 2019

Hi Jessica! Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should. I've personally noted the issue with it being a bit glitchy and have also relayed that to my team. If you'd be so kind as to send me an email (robert@avail.co) with just a few more details that would be incredibly helpful! Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail! Kindly, Robert B., Community Manager @ Avail.co

ZD

Zahra D.  
Program Manager  
Design  
Used the software for: I used a free trial

### "Great tool for landlords "

August 24, 2021

5.0

Great property management tool for beginners with one property to multiple ones. Very friendly staff. I highly recommend it to everyone.

Pros

I loved it. All is done for you. All you need to do is to plug in.

Cons

Haven’t seen any cons. Everything is prepared for you.

Review Source

DS

David S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Reasons to use Avail"

August 3, 2022

5.0

I am new yet customer service has been excellent

Pros

Finding tenants - Tenant payments - online Lease applications

Cons

I have yet to come across any negative areas

Review Source

WL

Will L.  
Developer  
Construction  
Used the software for: Less than 6 months

### "Great Value! "

December 6, 2019

5.0

Have no complaints. My tenants are great with payments so it's hard to know how well the service is when problems arise. Highly recommend the software.

Pros

The value is unmatched. Hard to get a facilitator for your rentals for this great price.

Cons

Limited units to manage. Don't have any other complaints.

Reason for choosing Avail

Great value and reviews were solid.

Review Source

Response from Realtor.com

December 9, 2019

Thank you so much for the kind review, Will. Believe me when I say this is the type of feedback that really makes it all worth it. Super thrilled to have you as a part of our community and I'll definitely be sure to share this feedback with the rest of my customer support team. Happy to provide top tier value as best as we can! :) If you need anything else, please feel free to reach out to us and thanks so much again for choosing Avail. - Robert B., Community Manager at Avail.co

DW

Danny W.  
Landlord  
Consumer Services  
Used the software for: Less than 6 months

### "The Best"

May 6, 2022

5.0

Easy to control work load

Pros

Easy and support is #1. Support team was always there

Cons

Nothing. All good. The customer load was hard to handle but Avail was a good support

Review Source

SC

Sybil C.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "first time user"

April 26, 2021

5.0

fitguring out how to see the applicant was difficult. I also lost one of my applicants credit check.

Pros

I was apprehensive at first but found this app to very easy to set up and with a little time I was to navigate easiliy.

Cons

Perhaps a picture of the tenant would be nice.

Reason for choosing Avail

ease of use

Review Source

KS

Kent S.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "Allows Scammers"

June 30, 2021

1.0

Pros

I like it feeds the other sites. I don't like that properties are not filtered and scammers use this platform.

Cons

Scammers are not screened and Avail allows homes that are not listed to be advertised for rent by scammers. Might as well be Craigslist. Zillow and Trulia do not have these issues.

Review Source

EC

Ethan C.  
Leasing & Facilities Manager  
Real Estate  
Used the software for: Less than 6 months

### "Be Wary of Using this Software for Tenancy Background Checks - You will be blocked"

August 22, 2021

1.0

Pros

Simple online tenancy background check and that's about it...

Cons

Once another property manager filled out the tenancy background check they were suddenly subscribed to slew of marketing emails. Office manager promptly had tech support block Avail.co email domain name to prevent future email blasts. Other property managers that used Avail.co said they could not handle tenancy background checks and our anti-spam email filtering blocked all their emails.

Review Source

CJ

Colleen J.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Impressive peoduct"

November 29, 2021

5.0

Perfect

Pros

Payments are great for multiple properties

Cons

Nothing I found the software and support to be great

Review Source

SB

Susanne B.  
Project Supervisor  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Helpful website"

January 15, 2020

4.0

Quick listing, rental, and ease of tenant payment.

Pros

The ease of use, and the intuitiveness of the website.

Cons

I have no complaints so far and hope it stays that way.

Review Source

Response from Realtor.com

January 17, 2020

Hi Susanne Thank you so much for the honest feedback! A review like yours is going to go a long way. As we work towards a stronger product offering, the best way for us to improve is to take the genuine, honest feedback that we receive via reviews like yours into consideration. We want you to know that we are here as a resource for you if you need us! Thank you so much again. Kindly, Robert B. Community Manager @ Avail.co

RH

Richard H.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Excellent"

February 25, 2021

5.0

The Best Organized Co.

Pros

Fast Response & Easy to use. Highly recommend to everyone

Cons

None. I do not have any Complain about this software.

Review Source

AJ

Allen J.  
Landlord  
Investment Management  
Used the software for: I used a free trial

### "J & S Properties,Inc."

June 22, 2021

5.0

Good

Pros

Gave me lots of feedback from prospects!

Cons

It was my first time, so I had to learn!

Review Source

BT

Brad T.  
President  
Real Estate  
Used the software for: I used a free trial

### "New user"

January 15, 2020

4.0

Pros

My tenants can pay online instead of in person

Cons

Don’t really know yet. Only used during the free trial

Review Source

Response from Realtor.com

January 17, 2020

Hi Brad, My name is Robert and I'm a Community Manager here at Avail. On behalf of my team I want to say thank you so much for taking time out of your day to write a review for us. We're always trying to think through ways we can improve our platform your feedback will help us to do just that. If there's anything that you need help with please be sure to let me know! More than happy to help when I can. Kindly, Robert B. Community Manager @ Avail.co

MA

Michael A.  
Investor  
Real Estate  
Used the software for: Less than 6 months

### "Great software"

January 15, 2020

4.0

So far it’s been excellent

Pros

Very simple to use. And very convenient with rental.

Cons

No real cons....if you could make it even easier for my tenants lol

Review Source

Response from Realtor.com

January 17, 2020

Thanks Michael! I appreciate your feedback and will be sure to share this with the rest of my team! This is going to help in a big way as we work our way towards a stronger product offering. Thanks again and please know that we are here as a resource for you! Best, Robert B. Community Manager @ Avail.co

BA

Beverly A.  
Yoga Instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New Landlord "

February 16, 2022

5.0

Great so far!

Pros

As a first time landlord, this was convenient and when I had questions. I called their support and they were extremely helpful!

Cons

Nothing, when I got stumped, I called support and they were great!

Review Source

CA

Chis A.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "Great service very affordable "

December 3, 2021

5.0

Great platform. I’m glad I found out about them and it’s very easy to use

Pros

The pricing for this company is near $0. They have great customer service and they have a good set of tools

Cons

They could add some more features but I’m sure that’s coming soon.

Review Source

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