# Avail Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Avail Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Avail Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/181119/Avail --- # Avail Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2025 Written byShephalii Kapoor Shephalii Kapoor Shephalii Kapoor is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advis... [See bio & all articles](https://www.capterra.com/resources/author/skapoor/) Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Shephalii Kapoor is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avail Avail Overview: ### Key takeaways Insights from verified Capterra reviews Avail helps real estate teams manage leases, payments, and tenant activity with centralized tools. It’s best suited for owners handling rentals independently. Standout features include customizable applications and FastPay transfers, while the lack of a mobile app and limited support remain common drawbacks. Recent updates such as property tour automation and direct applications reflect a push toward faster, more connected workflows. ### Our verdict Avail is a practical choice for landlords who want to simplify rental operations without investing in complex systems. Its document tools and payment automation reduce repetitive tasks, but buyers should weigh the trade-off of limited support and mobile access. For small portfolios, the pricing and workflow efficiency often justify the investment. Overall rating Based on 276 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $9 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Avail alternatives While Avail supports small real estate firms with lease and payment tools, teams needing stronger mobile access, faster support resolution, or a different pricing structure may want to explore other solutions that better match their operational style. Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (704)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/181119/Avail/alternatives/) ## Who uses Avail? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Avail's interface Avail’s interface is structured for simplicity, with reviewers highlighting how easy it is to track payments, leases, and tenant activity in one place. While the layout supports quick access to key tools, some users mention friction due to the absence of a mobile app and limited real-time support. 2+ Shephalii Kapoor The interface works well for landlords managing multiple units from a desktop, especially when tracking lease documents and payment flows. However, the lack of a mobile app means users often need to wait until they’re back at a computer to resolve issues or check updates. Ease of Use 4.5 (276) 4.5 Based on 276 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shephalii Kapoor Avail’s top-rated features help landlords reduce manual work and stay organized across multiple properties. The combination of automated payments, centralized documents, and real-time tenant tracking supports smoother daily operations with no added complexity. Features 4.5 (276) 4.5 Based on 276 reviews The Avail features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in all reviews. Document management 4.5 (48) 48 reviewers rated this feature Centralizes leases, legal paperwork, and move-in checklists in one place. Reviewers highlight the time saved from having templates, printable reports, and organized records for multiple properties. Online payments 4.3 (38) 38 reviewers rated this feature Automates rent collection with features such as Autopay and Fast Pay. Reviewers note the ease of setup, prompt notifications, and direct transfers to landlord accounts, reducing manual follow-ups. Tenant tracking 4.3 (39) 39 reviewers rated this feature Offers real-time visibility into tenant activity, payments, and maintenance requests. Reviewers value the ability to manage multiple units and prevent issues with reminders and late payment actions. Tenant portal 4.2 (38) 38 reviewers rated this feature Enables tenants to manage payments and communicate with landlords in a secure, centralized space. Reviewers mention improved organization and visibility, though some note minor syncing issues. Customized applications 0 reviewers rated this feature Lets landlords tailor rental applications with specific questions, document requests, and screening criteria. This helps filter applicants more efficiently and ensures the information collected aligns with property-specific needs. Clone and reuse lease agreements 0 reviewers rated this feature Enables landlords to duplicate existing leases and modify them for new tenants or properties. This reduces setup time and ensures consistency across agreements, especially for multi-unit portfolios. Property websites 0 reviewers rated this feature Generates standalone listing pages for each rental unit, complete with photos, descriptions, and application links. This helps landlords market vacancies without relying on third-party platforms. FastPay rent payments 0 reviewers rated this feature Speeds up rent transfers by pushing funds directly to landlords’ accounts within one business day. This reduces wait times and improves cash flow predictability for property owners. Promoted listings 0 reviewers rated this feature Offers premium placement on platforms such as Realtor.com and Zumper, helping landlords increase visibility and attract more qualified leads. Listings using this feature are prioritized in search results. Property tour automation 0 reviewers rated this feature Enables renters to book or request tours directly from listings. This reduces scheduling friction and helps landlords engage only with serious applicants. Direct applications 0 reviewers rated this feature Allows renters to apply directly from Realtor.com listings, with all application data synced to the landlord’s dashboard. This speeds up screening and reduces incomplete submissions. Renters insurance options 0 reviewers rated this feature Lets tenants purchase insurance through Avail, simplifying compliance and giving landlords visibility into coverage status. All key features (53) Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Researching and validating a person's criminal, educational, job or financial records 0% of 0 reviewers... Private online space that lets businesses securely share documents and provide information access to clients 75.00% of 4 reviewers that rated this feature as important or highly important Enables landlords to duplicate existing leases and modify them for new tenants or properties. This reduces setup time and ensures consistency across agreements, especially for multi-unit portfolios. 0 reviewers rated this feature Manage, organize, and store contact information 53.85% of 26 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses 0% of 0 reviewers... Accept and process credit card transactions 61.54% of 13 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments 62.96% of 27 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 2 reviewers that rated this feature as important or highly important Lets landlords tailor rental applications with specific questions, document requests, and screening criteria. This helps filter applicants more efficiently and ensures the information collected aligns with property-specific needs. 0 reviewers rated this feature Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Allows renters to apply directly from Realtor.com listings, with all application data synced to the landlord’s dashboard. This speeds up screening and reduces incomplete submissions. 0 reviewers rated this feature Centralizes leases, legal paperwork, and move-in checklists in one place. Reviewers highlight the time saved from having templates, printable reports, and organized records for multiple properties. 48 reviewers rated this feature Electronically collect payments for goods or services 25.00% of 4 reviewers that rated this feature as important or highly important Speeds up rent transfers by pushing funds directly to landlords’ accounts within one business day. This reduces wait times and improves cash flow predictability for property owners. 0 reviewers rated this feature Plan, manage, and track the financial activities of an individual or organization 0% of 0 reviewers... Generate reports to assess the financial performance of an organization 0.00% of 1 reviewers that rated this feature as important or highly important Used by property managers 0% of 0 reviewers... Centralized accounting record which tracks all financial transactions 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 45.45% of 11 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments 85.19% of 27 reviewers that rated this feature as important or highly important Monitor the process of lease agreements 55.88% of 34 reviewers that rated this feature as important or highly important Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment 50.00% of 44 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 50.00% of 2 reviewers that rated this feature as important or highly important Automates rent collection with features such as Autopay and Fast Pay. Reviewers note the ease of setup, prompt notifications, and direct transfers to landlord accounts, reducing manual follow-ups. 38 reviewers rated this feature Portal for property owners to manage property listings, upload documents, track payments and generate reports 100.00% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 100.00% of 1 reviewers that rated this feature as important or highly important Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 66.67% of 18 reviewers that rated this feature as important or highly important Offers premium placement on platforms such as Realtor.com and Zumper, helping landlords increase visibility and attract more qualified leads. Listings using this feature are prioritized in search results. 0 reviewers rated this feature Centralized database to track details of properties (including lease, tenant, and owner information) 100.00% of 1 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0% of 0 reviewers... Enables renters to book or request tours directly from listings. This reduces scheduling friction and helps landlords engage only with serious applicants. 0 reviewers rated this feature Generates standalone listing pages for each rental unit, complete with photos, descriptions, and application links. This helps landlords market vacancies without relying on third-party platforms. 0 reviewers rated this feature Timed notification for any upcoming task, deadline, appointment, or activity 66.67% of 3 reviewers that rated this feature as important or highly important Collect payments from tenants via online or offline mode, create recurring schedules and send reminders 0.00% of 1 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants 77.78% of 36 reviewers that rated this feature as important or highly important Lets tenants purchase insurance through Avail, simplifying compliance and giving landlords visibility into coverage status. 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 1 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Implementation of various strategies to manage tax obligations via planning and maintaining compliance 71.43% of 7 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Managing renters, rent payments, maintenance workflows & documents. 100.00% of 1 reviewers that rated this feature as important or highly important Enables tenants to manage payments and communicate with landlords in a secure, centralized space. Reviewers mention improved organization and visibility, though some note minor syncing issues. 38 reviewers rated this feature Evaluate the criminal, financial, and employment history of tenants 0% of 0 reviewers... Offers real-time visibility into tenant activity, payments, and maintenance requests. Reviewers value the ability to manage multiple units and prevent issues with reminders and late payment actions. 39 reviewers rated this feature Set up connections to third-party platforms to improve business processes 33.33% of 3 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 100.00% of 5 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities 52.17% of 23 reviewers that rated this feature as important or highly important Keep track of vacant properties 25.00% of 4 reviewers that rated this feature as important or highly important SaaS, web-based, online deployment 0% of 0 reviewers... Built-in website builder or integration with third-party site 70.00% of 10 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Shephalii Kapoor Avail’s top-rated features help landlords reduce manual work and stay organized across multiple properties. The combination of automated payments, centralized documents, and real-time tenant tracking supports smoother daily operations with no added complexity. Features 4.5 (276) 4.5 Based on 276 reviews ## Pricing Value for money 4.5 (252) Avail offers two plans: Unlimited at $0 per unit and Unlimited Plus at $9 per unit, per month, billed monthly. Most property management software buyers budget less than $35 per user, per month, making Avail’s entry price notably lower. Pricing scales by unit count, not user seats. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/181119/Avail/pricing/) Unlimited Plus $9.00 Other,Per Month It includes: - FastPay Rent Payments - Waived ACH Fees - Customizable Applications - Customizable Leases - Clone and Reuse Lease Agreements - Create Property Websites - 2x Faster Response Time from Customer Care Unlimited $0.00 It includes: - List your rental on the top 19 sites - Request rental application and screening reports - Use state-specific leases with digital signing - Streamlined online rent collection - Track maintenance requests - 24/7 tenant portal access - Income and expense tracking - Instantly reply to tenants & leads with Messages Value for money 4.5 (252) 4.5 Based on 252 reviews ## Integrations Avail supports integration options focused on banking and payment workflows. These links, offered through a mix of native and third-party connections, help simplify rent collection and financial tracking. Popular integrations [ Rentberry](https://www.capterra.com/p/153151/Rentberry/)[ Redfin](https://www.capterra.com/p/210572/Redfin/)[ Rentables](https://www.capterra.com/p/140507/Rentables-Property-Management/)[ Zumper](https://www.capterra.com/p/228476/Zumper/) Shephalii Kapoor Senior Content Analyst Connecting Avail with banking systems via third-party tools helps your finance lead reduce manual entry, speed up rent transfers, and maintain clearer records across multiple properties. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (241) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (241) 4.6 Based on 241 reviews ## User reviews Overall rating 4.6 Based on 276 reviews Filter by rating 5(198) 4(55) 3(11) 2(5) 1(7) Mentioned topic Sorted by most recent PM Peter M. manager Real Estate ### "Avail.co should be named Avoid.co" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 6, 2026 Disappointing. Claiming that my listing would be syndicated to 21 websites, one of which is exclusively for California (my vacancy is not in California) another exclusively for high rises (my vacancy is not in a high rise), another two for sales only (my vacancy is not for sale), then it does not appear in others although it should. Emails receive no reply, and talking to someone is not an option. Pros My vacancy's listing appeared on some of the websites to which Avail.co claimed it would be posted.. Switched from [Innago](https://www.capterra.com/p/166893/Innago/) They had a glitch, but I am going back now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Michael H. Owner Real Estate ### "Useful but Expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 14, 2026 Pros I like that Avail makes managing rental properties simple. Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and keeps everything organized. Cons The main downside is the cost. It can get expensive if you are managing multiple properties because there is a fee for each unit managed, and if you don't cover the fee then the tenant will have to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sai Mahitha Y. CEO Real Estate ### "Avail - Strong player in property management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 15, 2025 Pros I use Avail for my property management company. Avail is a helpful platform for small landlords who want to streamline their process. Setting up a listing is straightforward, and the software shares it across multiple rental websites, which cuts down on manual work. The application and tenant screening features are built in, so background and credit reports are easy to access and stay organized in one dashboard. Tools like digital lease signing and online rent payments also make managing rentals much more convenient without the hassle of paperwork. Cons Since most lease signings and tenant interactions happen on weekends, it would be really helpful if Avail offered phone support during weekends as well. Right now, support is limited to weekdays, which can be inconvenient when you need quick help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kashif C. Founder Real Estate ### "Simple, easy to use platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2025 Overall the Avail experience is very positive and I plan on continuing to use the platform due to the features and easy of use. As long as the pricing does not get more expensive. Pros Avail is easy to use both for landlord and the tenant. I like the alerts that help with communication around upcoming bills due from tenants. Cons At times, there have been some payment setup issues with the tenants and at least one tenant complained about how the payment was not set up correctly with their bank Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Reasons for choosing Avail recommendation from another landlord that I trust Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Hi Kashif, Thank you so much for your thoughtful review and for being a long-time Avail user! We’re so glad to hear the platform has been easy to use and that our alerts have helped simplify communication between you and your tenants. We also appreciate your feedback about the payment setup issues. We know how important it is for tenants to have a reliable payment experience, and our goal is always to make that process as simple and stress-free as possible. Your continued trust means a lot to us, and we’re committed to keeping Avail a valuable and affordable tool for independent landlords like you. Thanks again for being part of the Avail community! NV Nahwal V. Owner Real Estate ### "Simplicity at its Finest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 I will continue to use it as a landlord and my tenant's enjoy it as well. The customer service is exceptional. Pros Simple and Easy to use, Customer service representatives are always very polite, knowledgeable and informative. I like that they send email after the phone call with details of the phone call. Cons No applications available for smart phones. There is only a desktop version that you can view on your smart phone. Switched from [Hemlane](https://www.capterra.com/p/147198/Hemlane/) difficult platform and not user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Hi Nahwal, Thank you for sharing your thoughts and experience with Avail. We’re delighted to hear that Avail has made property management simple and easy for you and your tenants. We truly appreciate your kind words about our Customer Service team. We are proud that they consistently provide polite, knowledgeable, and informative support. We are also glad the follow-up emails after calls are helpful. It is important to us that every interaction leaves you with clear guidance and solutions. Regarding a mobile app, we understand how valuable it would be for quick access to messages, applications, and payments on the go. While Avail is fully accessible through any smartphone browser, a mobile app is one of the most requested features. Your input has been shared with our development team as they work to improve accessibility and the overall experience. We are honored to have you in the Avail community and look forward to supporting your continued success. BA Bobby A. CEO Real Estate ### "Easy interface and tenant management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Overall the experience has been positive and I've shared Avail with fellow landlords and RE investors. Pros Avail is easy to use and the interface is very user friendly. I enjoy the tenant management and lease management features as well. Cons Every now and then Avail has system glitches but this is rare. Overall I do like to see the Leases to be updated based on Local - State laws regulatory to further protect landlords and RE investors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Hey Bobby, Thank you so much for sharing your experience and for recommending Avail to your fellow landlords and real estate investors! We’re thrilled to hear that you find our interface user-friendly and enjoy the tenant and lease management features. We appreciate your feedback regarding system glitches and your suggestion about keeping leases updated based on local and state regulations. While we do regularly update our lease templates, there are times when some details may be missed. If you ever notice a lease missing important information, please bring it to our attention—our team will review it and make updates to ensure it benefits you and other landlords in that state. Thank you again for your thoughtful review and for being part of the Avail community! MM Marc M. scientist Telecommunications ### "This could have been an email; cumbersome portal" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 September 29, 2025 We would have happier tenants if we printed them papers to fill and ran our own credit/criminal/eviction reports for them for less (about $7 cheaper using transunion). Software is supposed to make processes easier, and this feels like it's only easier for dealing with multiple properties in bulk, for the landlords. Not end-user-friendly. Not ideal for managing a single property with people who are not great at jumping through multi-stage online processes. Pros Free for managing one property. Pretty transparent about fees. Functionally does what it says. Includes basic credit/background checks on applicants for the same price as other software does. Cons After a thorough review of owner landlord property management software, we picked Avail. The applicant management process is bad, clunky, confusing, and misleading. The "dashboard" tells you nothing about the stage people are in. Did they click the application link and leave immediately, filling nothing? Did they fill it, but not pay for background checks? Are the checks done and paid for, but they now have to log in a second time to authorize sharing the report they paid for? It's also dumb to have them create an account before applying. Leave that to when they are signing. Why can't applicants fill out a form without an account, once, and not have to re-login later to share the credit report they requested? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Hi Marc, We’re sorry to hear your experience with Avail didn’t meet your expectations, and we truly appreciate you taking the time to share detailed feedback. Our goal is to make property management simple and transparent for landlords of all sizes, including those managing just one property. We understand that parts of the application and background check process can feel repetitive, and we’ve been working to make those steps more intuitive. Recently, we updated how landlords and tenants are notified about screening report delays, providing clearer next steps. These changes were made directly thanks to user feedback like yours. We’re glad you found value in our transparency and fee structure. If you’re open to it, we’d love to connect directly to better understand your experience and explore ways to improve. Thank you for trying Avail. NS Nakita S. Manager Real Estate ### "Avail is very helpful to my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 28, 2025 My experience with Avail has been incredible thus far. I look forward to a long business relationship with Avail to help me manage my properties. Pros Tenant management and landlord management has be very helpful for me. It’s very simple and easy going to manage. Cons N/A I don’t really have none to say as far as cons go. I have not had a bad experience with them at all. They are very straight forward and easy to manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Hey Nakita, Thank you for sharing your experience! We’re thrilled to hear that Avail has been so helpful in managing your properties and that the platform has made tenant and landlord management simple and straightforward for you. It’s especially rewarding to hear that you haven’t encountered any issues and that your experience with Avail has been positive throughout. Our team works hard to create a platform that is easy to use, reliable, and supportive for landlords like you, so your feedback is a wonderful validation of that success. Your trust means so much to us, and we look forward to continuing to help you manage your properties successfully. Thanks for using Avail! YP Yuga P. manager Accounting ### "Secure and reliable platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 28, 2025 Pros What I liked most about Avail is its clear communication and timely reminders, which make the entire process smooth and stress-free. From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed without the need for constant follow-up. This reduces confusion and helps build better trust on both sides. In addition, Avail provides a secure platform that gives peace of mind when handling sensitive information and financial transactions. Knowing that data is protected and payments are processed safely makes it easier to focus on the relationship rather than worrying about risks or errors. Cons missing mobile app and mobile app would have been better! payment is taking taking 2 days , quick wouyhave been better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Hi Yuga, Thanks for taking a moment to share your experience with Avail! We’re elated to hear that Avail has made managing your rentals smoother and less stressful, and that features like timely reminders and clear communication have helped keep both you and your tenants well-informed. It’s wonderful to know that the security of the platform has given you peace of mind when handling sensitive information and financial transactions. We also appreciate your feedback regarding a mobile app and payment timing. While Avail is fully accessible via any web browser, we understand how convenient a dedicated mobile app would be for quick access to messages and payment statuses. Regarding payments, some transfers may take a little longer due to banking processes, and we are continually exploring ways to make the experience faster and more seamless. We truly appreciate your continued trust in Avail and look forward to supporting your rental management journey. YL Yu L. Owner Real Estate ### "avail is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 28, 2025 I really enjoy using the platform. It makes it really easy to send payments to tenants and collect it. Great overall. Pros Easy to use, good interface, easy for payments, easy to send to tenants Auto bill and auto late charge Marketing Cons takes a while to receive money Can’t just upgrade one account, must upgrade all accounts not integrated with zillow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 2, 2025 Hey Yu, Thank you for letting us know how Avail has worked for you! We’re excited to hear that Avail has made sending and collecting payments easy, and that you enjoy using the platform overall. It's fantastic to know that features like auto-billing, auto late charges, and marketing tools have helped simplify and automate your property management workflow. We also appreciate your feedback regarding transfer times, account upgrades, and Zillow integration. While some transfers may take a little longer due to banking processes, we are constantly looking for ways to improve the speed and convenience of payments. Regarding upgrades, we understand the desire for more flexible upgrading options, and your feedback has been shared with our development team for consideration as we continue refining the platform. Thank you for being such an important part of the Avail community, we’re excited to keep helping you manage your properties with ease. [View all Reviews](https://www.capterra.com/p/181119/Avail/reviews/) ## FAQs Yes. Avail offers a free Unlimited plan that includes core features like rent collection, maintenance tracking, and tenant screening. However, tenants may pay transaction fees depending on the payment method used. The Unlimited Plus plan costs $9 per unit, per month and includes next-day rent payments, waived ACH fees, customizable applications and leases, and property-specific bank accounts. Yes. Avail provides state-specific, lawyer-reviewed lease templates that can be customized with clauses, rules, and addenda. This feature is available with the Unlimited Plus plan. Yes. Avail integrates with TransUnion to offer credit, criminal, and eviction checks. Landlords can choose which reports to request, and applicants typically cover the screening fees. Standard ACH payments take 3–5 business days to process. With FastPay, available on the Unlimited Plus plan, landlords can receive rent payments as soon as the next business day. Yes. Avail syndicates listings to over 20 rental sites, including Realtor.com, Apartments.com, and Zumper. This helps landlords reach more applicants without managing multiple accounts. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Avail’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [7 Top-Rated Property Management Software](https://www.capterra.com/resources/top-rated-property-management-software/) Published June 23, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [Guide to Property Management Software Pricing Models](https://www.capterra.com/resources/property-management-software-pricing-models/) Published July 17, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) ### [5 Key Property Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-property-management-software-features/) Published December 13, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) Popular comparisons [DoorLoop vs Avail](https://www.capterra.com/compare/181119-211768/Avail-vs-DoorLoop)[Hostaway vs Avail](https://www.capterra.com/compare/152433-181119/Hostaway-vs-Avail)[Buildium vs Avail](https://www.capterra.com/compare/47428-181119/Buildium-Property-Management-Software-vs-Avail)[ResMan vs Avail](https://www.capterra.com/compare/135182-181119/ResMan-vs-Avail)[Entrata vs Avail](https://www.capterra.com/compare/20372-181119/Entrata-vs-Avail)[Innago vs Avail](https://www.capterra.com/compare/166893-181119/Innago-vs-Avail)[Rent Manager vs Avail](https://www.capterra.com/compare/2732-181119/Rent-Manager-vs-Avail)[TenantCloud vs Avail](https://www.capterra.com/compare/133029-181119/TenantCloud-vs-Avail)[Guesty vs Avail](https://www.capterra.com/compare/159377-181119/Guesty-vs-Avail) [Yardi Breeze vs Avail](https://www.capterra.com/compare/164741-181119/Yardi-Breeze-vs-Avail)[Propertyware vs Avail](https://www.capterra.com/compare/25491-181119/Propertyware-vs-Avail)[Condo Control vs Avail](https://www.capterra.com/compare/143800-181119/Condo-Control-vs-Avail)[AppFolio Property Manager vs Avail](https://www.capterra.com/compare/92228-181119/AppFolio-Property-Manager-vs-Avail)[Hemlane vs Avail](https://www.capterra.com/compare/147198-181119/Hemlane-vs-Avail)[Zillow Rental Manager vs Avail](https://www.capterra.com/compare/181119-209701/Avail-vs-Zillow-Rental-Manager)[Landlord Studio vs Avail](https://www.capterra.com/compare/181119-182473/Avail-vs-Landlord-Studio)[PayHOA vs Avail](https://www.capterra.com/compare/146693-181119/PayHOA-vs-Avail)[RentRedi vs Avail](https://www.capterra.com/compare/181119-199707/Avail-vs-RentRedi)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)