# Remedly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Remedly Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more.

Source: https://www.capterra.com/p/180647/Remedly

---

# 

 Remedly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Remedly

## What is Remedly?

Remedly For Med Spas is all of the software your spa needs in one cloud-based solution. Recognized by Capterra in 2020 as Best Value & Best Ease of Use software for Med Spas. Tackle scheduling, invoicing, electronic medical records, marketing, inventory management, and more - all in one system. Remedly automates repetitive, manual tasks and streamlines workflows. Remedly's HIPAA-compliant software includes: EMR, Practice Management, Patient Portal, Analytics & Reports, eCommerce, Marketing.

## What is Remedly used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

4%

Starting price

$89

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Remedly alternatives

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

[4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/180647/Remedly/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.7 (39)

66.67% of 39 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.5 (27)

59.26% of 27 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Patient Records Management

4.7 (26)

53.85% of 26 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Scheduling

4.9 (24)

62.50% of 24 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Appointment Management

4.8 (22)

68.18% of 22 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Billing & Invoicing

4.5 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Remedly 147 features

Define levels of authorization for access to specific files or systems

Track outstanding invoices and the money owed from clients

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Generate rule-based quotes for clients automatically

Software's ability to perform similar action on multiple similar files simultaneously

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Process of tracking new and submitted claims and the status of submitted claims

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients.

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Process of investigating, analyzing, and resolving denied insurance claims

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

Create, edit, preview, and send faxes electronically

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Plan, manage, and track the financial activities of an individual or organization

Serves chiropractic practices

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

Designed for medical spas

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

For plastic surgery practices

Must serve psychiatrists/psychiatric practices

For mental health professionals that specialize in substance abuse therapy/programs

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the intricacies of ICD-10 cataloging and ensure clinic compliance

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Detailed log and record of financial earnings & costs.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Submit and track requests for laboratory tests

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Manage billing and payments for a healthcare provider

Translation of patients' medical files and bills into universal codes required by insurance

Administer and track medication inventory, schedules, dosage, and side-effects

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Allow users to create, edit, and sort multiple notes

Track and organize on-call shifts

Book meetings and appointments through a website or digital platform

Allow communication between the company and patients via messages, SMS, emails, phone, and more

A repository of patient data, including their past and current health issues, treatment history, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Previewing simulated plastic surgery results before and after

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Receive data and information in real time

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Create treatment plans that document interventions and outcomes to track patient progress

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (77)

4.4

Based on 77 reviews

## Pricing

Value for money

4.5 (71)

Free Trial

Basic

$89.00

Per Month

Value for money

4.5 (71)

4.5

Based on 71 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Rcopia](https://www.capterra.com/p/234254/Rcopia/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (75)

4.6

Based on 75 reviews

## User reviews

Overall rating

4.6

Based on 77 reviews

Filter by rating

5(58)

4(12)

3(4)

2(1)

1(2)

Mentioned topic

Sorted by most recent

DS

Desiree s.

therapist

Mental Health Care

### "Desiree's Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

my overall experience with Remedly is positive. it is definitely something I would overall recommend. I haven't had any issues to change that experience.

Pros

it was really easy to set up, its easy to navigate through. i haven't had any issues with this service since using it.

Cons

nothing at all. only issue ive ever had while using this platform is losing signal, however, no issues with software itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Stephen L.

Physician

Medical Practice

### "Remedly - Very good EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2025

Pros

Easy to use and good support. Priced reasonably especially compared to other electronic health records

Cons

There was nothing I didn't like about Remedly. Don't understand how these bigger EHR companies are so successful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

I'm a working medical field

Health, Wellness and Fitness

### "I was completely impressed with their professionalism and customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 11, 2025

The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn.

Pros

Remedly is smart technology It improves patient care while making private practices profitable Remedly cares about its partners’ success and they care about ours — the essence of a true partnership

Cons

The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Dylan L.

Acupuncturist

Alternative Medicine

### "Great Software System!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 26, 2025

Very good the best software that I have come across recently to help alleviate the stress that can come with a work day.

Pros

Very easy to navigate the platform and made it helpful when I had questions with the customer support team.

Cons

There are not very many dislikes about the platform although it would be nice to have a cloud linked for storage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vania R.

Team

Alternative Medicine

### "Remedly - a remedy to your business health"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 18, 2025

The software is intuitive and comprehensive, but could be easier to customize. It makes our work more fluid as it combines different business segments, such as scheduling, practice and billing modules altogether.

Pros

It meets my overall needs and allows the team to access the schedule easily. The daily programming is easy to access and manage, so the service is faster and more professional.

Cons

Some features could be easier to customize and the customer support is a bit difficult to reach and solve the problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

Kimberly A.

Pharmacist

Hospital & Health Care

### "Handy for docs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

Pros

Making notes during visit is fast and I can pull labs or meds history without click hunt. Billing side talks to charts so no double entry needed.

Cons

Mobile view cuts stuff weird and sometimes I lose changes if I switch tabs too fast, plus updates log me out in middle of typing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HW

Hsiang-Hua W.

counselor

Mental Health Care

### "Very useful tool and easy to personalize"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 10, 2025

I generally enjoyed using it, and the free plan covered most of the needs I have for my practice.

Pros

I like how it is easy to operate, and it did take me much time to get comfortable with the platform.

Cons

It will cost me over 250 a month after the free trial if I need something more advanced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Heldor G.

Manager

Mental Health Care

### "Healthcare Practices Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2025

Remedly makes managing a healthcare practice much easier, but expect to spend a bit of time getting familiar with its various features.

Pros

What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform.

Cons

If you're not familiar with similar systems it could take some time to get used to all the features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Makayla G.

HHA

Health, Wellness and Fitness

### "Awesome App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 27, 2025

Pros

Remedly is easy to navigate and simple to use.

Cons

I love everything about the app Remedly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

ALICE C.

PCM ANALYST

Hospital & Health Care

### "PCM ANALYST"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 20, 2025

My overall experience with Remedly has been positive. It has significantly improved workflow efficiency and patient management. While there are some areas for improvement, the platform is reliable and offers valuable features for healthcare providers.

Pros

I liked that Remedly offers an all-in-one solution for practice management, EHR, billing, and patient engagement. The interface is user-friendly, and the automation features help streamline administrative tasks.

Cons

Some features could be more customizable, and occasional system slowdowns can be frustrating. Integration with third-party apps could also be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180647/Remedly/reviews/)

Popular comparisons

[Carepatron vs Remedly](https://www.capterra.com/compare/180647-195467/Remedly-vs-Care-Patron) 

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