# Page 3 | Action1 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Action1 the right Vulnerability Management solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180609/Action1-RMM/reviews --- Action1 4.9 (237) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Action1 ## Showing most helpful reviews Showing 51-75 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JCG José Carlos G. Analista Telecommunications Used the software for: I used a free trial ### "Gestão de endpoints com ótimo custo-benefício e suporte eficiente" September 9, 2025 5.0 Minha experiência tem sido muito positiva: o Action1 simplifica a gestão de endpoints, com agentes leves e implantação prática. O suporte ao cliente é ágil, o custo acessível e a plataforma oferece excelente controle de acesso e configurações avançadas para TI. Pros O Action1 entrega um excelente custo-benefício, com implantação rápida de agentes, suporte eficiente e interface amigável. A variedade de opções de configuração permite personalização conforme a necessidade, garantindo acesso seguro e fácil aos usuários. Cons Apesar da boa relação custo-benefício, encontrei alguns bugs menores na configuração inicial. O painel poderia ter traduções mais completas e algumas opções avançadas exigem estudo extra para aproveitar todo o potencial da ferramenta. Review Source CC Carla C. CIO Newspapers Used the software for: 6-12 months ### "I wish I had known about Action1 earlier" December 26, 2024 5.0 We are a company with few computers and in recent years we have needed to have more control over the users' computers, in addition to being able to connect remotely with ease. This tool has made things a lot easier for us and I would recommend this one especially to companies with a smaller volume of equipment and who do not know how to get started. Pros Pricing and ease of use. The support service is very good and very easy to contact. It has a lot of capacity for improvement and they show that they take the opinion of their users into account. Cons Having worked with other UEMs, I would like that instead of having a library of scripts, I would like to have some predefined actions that are like filling out a form. For example, in others I have found it easier to create a desktop shortcut to a website, but in the case of Action1 I am looking for a way through PowerShell and can't find the right way to make it do the same thing. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Action1 Because I don't have to pay for less than 100 endpoints. Review Source BC Brandon C. Owner Information Technology and Services Used the software for: Less than 6 months ### "10/10 would recommend!" July 7, 2025 5.0 I created a free account and received a call from my account representative within a week making sure I knew who to call if there was anything I needed. I was shocked! That level of service is getting harder to find in this field. Business is taking off and hopefully soon will pass the 200 agent mark and will definitely be sticking with Action1 long-term. Don't change! Keep it up Pros For the past 9 years, I have administrated KACE SMA in a 700+ workstation / server enterprise. Action1 far exceeds that product, especially in the third party patching field. I chose Action1 to start my own MSP business, and it has been great. Based just down the road from me in Houston, Texas! Cons I cannot think of any at the moment. The previous SMA I used was KACE and we self-hosted the VM in house. Action1 is cloud based so approving updates, for example, seems a little slower. This is to be expected, so no big deal. Not a complaint at all, just the nature of the beast. Review Source LB Leon B. Technology Coordinator Education Management Used the software for: Less than 6 months ### "Quality Patch Management " July 1, 2025 5.0 Great overall experience that makes patch management fun! Just found out it had Remote Access. That could be another great feature. Pros Action 1 is very intuitive, with plenty of relevant data. It's ease of use is what I like most. It doesn't push out all updates but a fair number as to make life a lot easier. Cons Haven't found a negative yet so it will be hard to write one hundred words in the negative box so this is it. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Reason for choosing Action1 Much better product. Pushes out more updates and the navigation is 100x's better. Review Source TG Thierry G. IT administrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Action1 greatly simplify our operations" July 1, 2025 5.0 Action1 allow us to have an overview of the software and windows update installed on workstations and servers in our environment. We really like it. Pros Able to automate the removal of unwanted software, and to install Windows update in a much simpler manner than with WSUS. Cons Sometime Windows udpates failed to install, it seem to be specific to certain machines, we are in the process of troubleshooting if the problem is with Action1 or the computers. Review Source AN Andreas N. Director Computer & Network Security Used the software for: Less than 6 months ### "Action1 patching" October 15, 2024 5.0 Great experience. Small installer footprint with a quick scan on the endpoint. Scheduled Updates can be set via Automation. Security is a key cornerstone of the company. Pros Accurate and fast patching on Windows and various external apps. Uninstalling old and vulnerable apps from the console works without issues. Installing non-Microsoft apps can be handled via the Software Repository. As a patch and vulnerability management tool, it works well. Cons No obvious PSA integration yet. Integration on the roadmap for next year. Alternatives considered [Automox](https://www.capterra.com/p/148872/Automox/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 Looking for a patching tool and not so much RMM tool. Action1 ticked all the boxes. Switched from [PDQ Connect](https://www.capterra.com/p/10009259/PDQ-Connect/) Fast and accurate patching on endpoints. Application vulnerabilities scanned and remediated. Review Source LW Louis W. Sr Solution Specialist Banking Used the software for: Less than 6 months ### "Amazing product!" June 30, 2025 5.0 Extremely smooth rollout and monitoring of all updates. The software repository is great too with most of our additional software already available. And for the software that isn't in the repository, it's very easy to add and manage additional software. Pros The integration with Windows and the ease of pushing updates is amazing. Our computers have never been as up to date as they are now. Cons So far we haven't found a way to track licensed software to verify that we are in compliance. There may be a way, if there is we haven't figured it out. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Better patch management and cloud based. Review Source FS Fabio S. Diretor Computer & Network Security Used the software for: I used a free trial ### "Action1 é a melhor ferramenta de RMM que ja conheci" March 27, 2025 5.0 Sou iniciante no uso de ferramenta RMM, estou gostando muito, principalmente pela quantidade de usuários free o que nos ajuda a capitalizar para investir na ferramenta paga. Pros A facilidade de concentrar todas as informações em uma única console. Cons A ferramenta é facil e prática para usar. Review Source MJ Matt J. IT Director Education Management Used the software for: Less than 6 months ### "Outstanding patching solution for education" December 10, 2024 5.0 Action1 have been excellent at all stages during the evaluation process - from pre-sales to support. The team are approachable and knowledgeable and have been quick to respond in all areas. During the deployment stage we engaged with support to check our approach was inline with best practice and support were able to help steer us to ensure our deployment fully utilised the feature set and met our overall needs. A great solution all round. Pros Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with ease. The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level. Action1's automations have enabled us to set organisation wide policies for patching, whilst still being able to take specific individual client actions. Scheduled automations for updates/removal of software can be 'set and forget' knowing that they will run and take the necessary action as per the schedule e.g. removing a specific piece of software if detected. All round a great experience and a well received solution by the team Cons Action1 offers exactly what it sets out to achieve, patching - however, there are some areas that would be 'nice to have' e.g. more granular permissions which would allow us to meet our specific needs. Action1 have taken this on board and have signposted me to their publically accessible roadmap that shows their upcoming features - of which granular permissions is one. Review Source MA Matt A. Technical Coordinator Education Management Used the software for: Less than 6 months ### "Honest Review From a K-12 Tech Coordinator" June 30, 2025 5.0 My over all experience with Action1 has been very good. We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier. Pros The thing I like the most about Action1 is the remote desktop feature. It is seamless and easy to use. Cons The trouble you have to go through to add software to the repository. You have to do so many tendius things and half the time it didn't work anyway. I wish there was a more seamless way to add software. Review Source RS Rian S. Head of IT Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Would 100% recommend to anyone in a Windows environment" October 2, 2024 5.0 The tool itself has been vital in helping us discover vulnerabilities not only with Windows, but with third-party software which we struggled a lot with beforehand. The agent deployment tool connects straight to Active Directory and was on all our available Windows assets literally within an hour of deploying. We went from having limited Windows vulnerabilities and update controls to having full visibility across our estate and the ability to deploy mass updates on scheduled, control the reboot process, update servers during maintenance times and patch all the third-party apps you can imagine. Pros Other than the affordability, I love the admin interface. It's simple to navigate and easy to learn. I had never even heard of Action1 a couple of months ago and now we're using it for all our Windows assets as if we'd known the tool for decades. Cons Right now is the lack of support for other operating systems, but they have an awesome roadmap site which actually listen to customers, and MacOS and Linux are coming which is awesome. Alternatives considered [Automox](https://www.capterra.com/p/148872/Automox/)[Atera](https://www.capterra.com/p/144309/Atera/)[PATCH MANAGER](https://www.capterra.com/p/199483/Patch-Manager/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 I got along really with with their sales team and our account manager and their pricing is very competitive, plus the simplicity of the entire product made it a super easy onboarding experience. Plus the 100 free licenses for life is an awesome thing to do. Review Source DK Dawid K. referent ds. Informatycznych Education Management Used the software for: 1-2 years ### "action1 - Best software of the yearS! " March 27, 2025 5.0 Pros I Just love it. Its good, bery good free software (in cloud!!) for remote managing of PC. I can deploy updates, scripts for all computers. Cons Wake on lan not found :( Linux agent not found :( Review Source JS Joshua S. IT Systems Administrator Machinery Used the software for: Less than 6 months ### "Would recommend" September 12, 2025 5.0 It's been a great help. Support is helpful, albeit slow on free tier. Already recommended it to others. Pros Easy to use and setup. Powerful automations. It's been an absolute pleasure to use. Free for under 200 devices Cons Slow remote desktop. Lack of Linux support (which will change soon as it's on the roadmap for the next update). Review Source Michael E. Sr Technology Strategist Information Technology and Services Used the software for: 6-12 months ### "Best solution for RMM!" December 21, 2024 5.0 I was downsizing my business and moving away from another RMM solution. I came across Action1 as I was doing some research and decided to go with them. It was very easy to set up and I had my customers up and running very quickly. Pros Very robust solution at a great price point! I wish I had switched a long time ago. Cons I have no cons. Everything works really well. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) I was downsizing my business and wanted a lower cost solution Review Source NS Nikhil S. Technical Lead Chemicals Used the software for: Less than 6 months ### "Reliable Endpoint Management Software" September 15, 2025 5.0 Experience is amazing, will recommend it to everyone. Give it a try. We had setup it on 30+ endpoints and it was very easy to do. Pros Easy to use, it is reliable. It is definitely a value for money. Script library is also good. We can easily create scripts and run remotely easily on endpoints. Cons Sometimes it was able to detect certain software installed. Also, in windows while running critical PowerShell script it should tell the user that this script can take the system to non-working state. Review Source JD JP D. IT Specialist Retail Used the software for: 1-2 years ### "AAA+++ for Action 1! ☄️ 🤩" October 14, 2024 5.0 Extremely positive. Cannot imagine my workday without Action 1! Well done Team Action 1, keep up the great work! Pros Fantastic software platform & product - So easy to use! Effortless management of endpoints. The automated patching saves so much time. Cons The lack of Mac support used to be a con - they have now fixed that! 😁 Honestly, I cannot fault Action 1. Alternatives considered [N-central](https://www.capterra.com/p/13803/N-central/)[Take Control](https://www.capterra.com/p/242258/Take-Control/) Reason for choosing Action1 The N-Able suite works well, but too expensive. Switched from [ITarian](https://www.capterra.com/p/185768/ITarain/) Did not work as expected and product was too expensive. Review Source BE Bill E. Consultant Law Practice Used the software for: Less than 6 months ### "Action1 forced me to get organized." July 8, 2025 5.0 I'm very new to Action1, but I am excited to implement more of it's features! There are other features that I need to implement. Pros Action1 organizes activities that I used to handle manually. Soon after configuring Action1, I realized that my ad hoc method was not as effective as I thought. Cons I had a little trouble with the intial configuration, but I think that was my fault. I wasn't sure where to start. Review Source BB Bilbo B. IT Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Action1 Is good" July 1, 2025 5.0 My overall experience with action1 was very good. I will continue to use this product for as long as i can. Pros It gave me more control over updates and was easy to use. I also like that is was free for the first 200 endpoints. Cons I feel that the endpoint organization is a little clunky and the ability to upgrade to different versions of windows seems limited. Review Source MG Michael G. Systems Administrator Primary/Secondary Education Used the software for: 6-12 months ### "Great product. Saved time and effort!" June 30, 2025 5.0 Overall pretty good. I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle. Pros Ease of installing agents and checking for missing updates. We only have a few systems but this has helped a lot in our environment. Cons Automatic approval from some updates such as those for browsers. This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being obvious. Review Source TS Tekchand S. IT Manager Staffing and Recruiting Used the software for: 1-2 years ### "Best product for the small business use free 200" June 30, 2025 5.0 Pros Centralisation Patching, management, selected software installation from remote side, batch command running. Cons integration and installation in remote PC without downloading software, command library is not updated Review Source Dave C. Compliance and Infrastructure Manager Information Technology and Services Used the software for: 6-12 months ### "Action1 has helped me stay ISO27001 Compliant and my end users safe" September 20, 2024 4.0 Very positive, firstly it is free for under 100 endpoints. you dont get that anywhere. It accepts cmd and ps1 scripts, you can deploy your own software. Its great. Pros The product is very easy to use, you can do a 1 time setup and leave it if required, it is helping me stay compliant with our ISO27001 standards Cons Customization of the data headers. Sometimes it would be beneficial to add columns to deployments so you can see additional information. I.E PC name shows when the deployment phase starts but no user name. I have to open a second tab and go to endpoints to view who the user is. Review Source AV Alvaro V. IT Support Manager Computer & Network Security Used the software for: Less than 6 months ### "Easy to use but…" June 30, 2025 5.0 Is one of the best Support Programs i saw to maintain computers health. Very proactive and realatively easy tonusee Pros Is very easy to use. The Dashboard is easy to understand, and the instale is easy to deplorable in any computer Cons As I can test the jinetees of updates are some dificulta to be inderstand and the approval prosess is not easy Review Source JX Jacky X. IT Manager Food & Beverages Used the software for: Less than 6 months ### "Patch Management in Minutes" June 30, 2025 5.0 Excellent, no complaints. Takes care of patching needs and endpoint management. Updates are easily deployed and the progress of each step can be monitored. Pros Ease of use. Very simple to install agent on endpoints. Endpoints are managed in a matter of minutes Cons Sometimes it may take a while for endpoint to be grouped by active directory groups. The data can take time to gather and the endpoint weren't grouped so it left me (a new user) wondering if the rules were effective or not. Review Source RC Rob C. Systems Administrator Law Practice Used the software for: 6-12 months ### "Absolutely Phenomenal Patch Management Solution" September 9, 2024 5.0 I tried other RMM solutions before trying Action1. Their competitors wanted a lengthy service contract and couldn't scale down to what we initially needed. After trying Action1 and working with their sales team I knew that I had found a winner. The 100 free endpoints is such a generous offering, it's such an invaluable service and has already saved our organization hundreds of hours. If you're reading this review I urge you to try it, you have nothing to lose - it's so easy to deploy, you'll wonder how you managed without it. Pros It does everything, every aspect of patching, remote installation of applications, scripting, providing alerts, reporting and remote access. The 100 endpoints offering (which is free forever) is so unbelievably generous too. Excellent support - I tried others but Action1 won hands down. Cons There isn't an a dedicated app for cell devices but that's a minor complaint. It really feels like Action1 is too good to be true. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reason for choosing Action1 NinjaOne refused to scale down to our small satellite office, they tried to convince us that we needed to go "all in" and buy bulk licenses that we didn't need. Review Source KB Kevin B. IT Manager Financial Services Used the software for: Less than 6 months ### "Action 1 - would recommend" June 30, 2025 5.0 We were looking for a way to manage system updates (including 3rd party) and assist us in providing support for our remote team. Action 1 has been great for our use case. Pros Really easy to understand and use. We were up and running in no time. Agent setup was a breeze. It took no time for the agents to communicate with the portal and provide us with valuable info about our systems. Cons This is going to be hard to answer as we're fairly new to the platform. As of now, we've been using for a couple of months, and I haven't found a con yet. Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Another company was managing the systems before we took over. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.