# Action1 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Action1 the right Endpoint Protection solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180609/Action1-RMM/reviews

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Action1

4.9 (237)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 24th, 2026

# Reviews of Action1

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

KO

Kevin O

Senior IT TechnicianAccounting, 51 - 200 employeesUsed the software for: 6-12 months.

“The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit with your patching.“

December 30, 2025

AK

Alfred K

IT ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 6-12 months.

“The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions.“

March 19, 2026

MB

Mark B

IT ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard windows updates and application updates.“

August 20, 2025

DH

Daniel H

IT ManagerEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine.“

September 15, 2025

JN

John N

IT Support SupervisorFood Production, 11 - 50 employeesUsed the software for: Less than 6 months.

“I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with the latest drivers and patches.“

June 30, 2025

Adam L

ICT Network ManagementPrimary/Secondary Education, 51 - 200 employeesUsed the software for: Less than 6 months.

“It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log.“

October 1, 2025

ES

Elliot S

Assistant IT ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools. Whether I need to deploy scripts, run diagnostics, or just check on system health.“

July 1, 2025

JR

Jeremy R

VP, Information TechnologyBanking, 11 - 50 employeesUsed the software for: 1-2 years.

“Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine.“

June 30, 2025

## Showing most helpful reviews

Showing 1-25 of 237 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adam L.  
ICT Network Management  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Indispensable Tool"

October 1, 2025

5.0

Very positive. Our account manager has worked with us and been very helpful making sure we find the bits of the product we need.

Pros

Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints. We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly improved our response to issues. No more running around or remoting around to get simple fixes applied, just send out a script automation. Update approval has streamlined the deployment of windows and software updates across the network giving visibility into where those updates are not applying correctly.

Cons

It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log. For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Action1

Action1 focused on update detection and deployment whilst others where geared towards replacing Intune as well, and would not show us updates for software we hadn't expressly configured them to update.

Review Source

MB

Mark B.  
IT Manager  
Construction  
Used the software for: 1-2 years

### "Amazing free patch management and software/script deployment! Don't turn this one down."

August 20, 2025

5.0

I've been using Action 1 for over a year and I can't speak highly enough of this tool. I've previously used WSUS, GoTo Resolve and SuperOps and Action 1 is simpler, more reliable and provides a progress status (unlike lots of the others where you deploy an update and only know how it's gone when you've left it for two days to be sure, then find it hasn't deployed etc.). The ability to deploy software and create custom software deployments is great. There is a feature to upload the msi, so it will deploy over the internet and doesn't rely on a network or connected cloud storage such as onedrive etc. We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard windows updates and application updates. I prefer our other remoting in tools, but action 1 having the ability to remote in has been a life-saver on more than one occasion when other methods have failed. It also links in to Active Directory so will auto deploy agents making it really slick. Love this tool, can't fault it.

Pros

It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment. It has tools to remotely access devices too. Easy to use, clear interface and doesn't cost a penny for sub 200 users. Setup is really easy too.

Cons

Nothing, this is a great product throughout. If I was being fussy I'd say some people might think the interface is a little bland.

Alternatives considered

[SuperOps](https://www.capterra.com/p/235300/SuperOpsai/)

Reason for choosing Action1

We went for both- action 1 for it's robust clear patch management and other tools, SuperOps for remoting in and ticket system primarily.

Switched from

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

Switched from WSUS (not an option from the drop down). We needed reliability and a clear picture of our patching.

Review Source

JR

Jeff R.  
IT Director  
Medical Practice  
Used the software for: 6-12 months

### "Great idea, some room to improve."

October 19, 2021

3.0

Great product for what it is and can do, just wish the remote access worked faster.

Pros

Has all of the features you could want and need.

Cons

The only issue we ran into was the remote access to endpoints, it is slow and has issues when switching multiple displays.

Reason for choosing Action1

Price and options

Review Source

Response from Action1

October 26, 2021

Thank you so much for your kind words, Jeff. We really appreciate you taking the time to share your experience with Action1 RMM, and we are happy that you like our feature set. We are sorry to hear that the Remote Desktop is slow it shouldn't be. Could you please reach out to our support team and explain your issues in detail? They will be happy to help you! Thanks again!

KO

Kevin O.  
Senior IT Technician  
Accounting  
Used the software for: 6-12 months

### "One of the best i have worked with"

December 30, 2025

4.0

Very happy with Action1. I have used a large number of patching/deployment tools and this is one of the best and very easy to use and maintain.

Pros

The built in automation is a lifesaver and easy to use. Remote desktop client built in to resolve issues locally is also a great help if you run into issues. The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit with your patching.

Cons

The fact that you cant automate OS version upgrades (Tried for Win11 25H2) and if you run it manually it is very buggy. Got one success out of about 10. Not sure if it's OS issue or deploymant.

Review Source

PU

Piotr U.  
IT specialist  
Mining & Metals  
Used the software for: 6-12 months

### "Action1 saves your time and money"

July 1, 2025

5.0

It is really fantastic platform for medium-sized business. Anyone who was struggling with manual or complemented with scripts ways of managing updates will find its world anew. Easy to use web UI, multiple possible ways of deploying software (even through Action1 cloud!), configurable messages to display to the users, management of Windows Updates and feature updates makes it really good, really mature product... and yeah, it's free :) Most importantly it saves me a lot of priceless time to work on deploying patches, updates - now it's few clicks from time to time.

Pros

Lucrative offer on free tier - 200 endpoints I can manage completely for free. This is really phenomenal comparing to competition. Its remote desktop module replaced my software to assist employees in our company. Managing Windows Updates is finally a task I do with my smile - not with depression when I had to struggle with WSUS.

Cons

It'll be hard for me to pinpoint. Lack of remote file management and switching between multiple monitors through remote desktop could be improved.

Review Source

NH

Noel H.  
IT Consultant  
Information Services  
Used the software for: 2+ years

### "Great free/low cost patch management for Windows and Mac"

June 30, 2025

5.0

I appreciated the ease of setup and minimal time required to maintain updates. I was happy that the free version for up to 100 (now 200) clients was not time or feature limited. The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates.

Pros

I use it to manage patches for a small business with multiple locations. I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. It runs well with very little weekly time spent monitoring and managing it.

Cons

The policy management for Windows, and the MacOS support are missing some features which I am used to with more expensive endpoint management suites.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[OptiTune](https://www.capterra.com/p/128837/OptiTune/)[Pulseway](https://www.capterra.com/p/141792/Pulseway/)

Reason for choosing Action1

The free version of Action1 for our small network was the best match for our needs.

Switched from

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

The cost of manageEngine for our use case was too high

Review Source

KH

Krista H.  
IT Support and Systems Administrator  
Computer & Network Security  
Used the software for: 6-12 months

### "Efficient Patch Management and Software Deployment for Small Clients"

July 1, 2025

5.0

We’ve successfully used Action1 to manage patches and software installations for several clients, each with fewer than 200 devices. The platform is stable, easy to manage, and ideal for small to mid-sized environments. The free version covers all essential needs, making it a cost-effective solution for IT service providers.

Pros

Easy to use and intuitive interface Reliable patch management across multiple clients Free version available for up to 200 endpoints Cloud-based, no need for on-prem infrastructure Quick deployment and remote execution features

Cons

Reporting features could be more detailed Occasional delays in patch status updates More Trainings with real work examples

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Action1

We chose Action1 because it’s very easy to configure, offers a secure cloud-based platform, and works reliably across different client environments. Compared to other tools, it provides a strong balance of functionality and simplicity—especially valuable when managing multiple small clients. The free version for up to 200 endpoints per organization was also a major advantage.

Review Source

SG

Shane G.  
Director, Information and Marketing Technologies  
Real Estate  
Used the software for: Less than 6 months

### "A Powerful, Seamless Patch & Endpoint Management Solution"

June 30, 2025

5.0

As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization. Here's why this tool earns ⭐️⭐️⭐️⭐️⭐️ in our book: The cloud‑native, agentless design lets me onboard Windows machines quickly via WinRM and PowerShell. I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard. Every time I run updates—whether for Windows or third‑party apps like Chrome and Zoom—the system simply works. No guessing, no WSUS headaches; it just schedules, deploys, and reports accurately When rolling out patches, intelligent peer‑to‑peer distribution conserves internet bandwidth, pulling updates locally when possible. Products of their SOC 2 Type II, ISO 27001, and GDPR certifications, Action1 offers multi‑factor authentication, AES‑256 encryption, and even HackerOne‑backed penetration testing. Their global support network and active roadmap ensure folks like me always get help—and new patching features are regularly added We started on the generous free tier, and it's impressively feature‑complete. Even if you surpass that, pricing stays competitive—around $1–2 per endpoint annually—with no surprise roadmap locks. In summary, Action1 delivers robust, reliable patch management and endpoint control in a modern, intuitive platform—without breaking the bank. It gives me confidence that our environment stays up‑to‑date, secure, and fully monitored. If you’re managing Windows endpoints—especially remotely—Action1 is a phenomenal, 5‑star choice.

Pros

Effortless deployment & instant visibility, Reliable patch management, Efficient bandwidth use with P2P, Secure & compliance‑ready. and who doesn't love the free tier up to 200 endpoints!

Cons

The singular option I wish Action1 had was a mobile app for iOS. When I'm not in my office, the website is fairly usable on a mobile device. A mobile app would elevate that experience and make it a lot easier on mobile devices.

Switched from

[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)

Prices were going up every year, but we weren't getting anything new worth paying for.

Review Source

SG

Stephen G.  
IT Manager  
Utilities  
Used the software for: 6-12 months

### "Nothing comes close to Action1"

September 9, 2025

5.0

I would (and have) recommend this to anyone. Nothing compares. Third party vulnerability scans have proved this is working 100%

Pros

Does exactly what it promises. Action1 makes patch management and software deployment simple and effortless. You cant beat 'free' for under 200 devices. Super simple to get going and configure.

Cons

Its free. Sounds silly, but there are times you need support which isnt included in the free licence. I would be willing to pay money to have support when needed.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Action1

Action1 is amazing at what it does. Ease of use.

Switched from

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Cost. NinjaOne missed a lot of vulnerbilities

Review Source

Antony H.  
IT Director  
Education Management  
Used the software for: 6-12 months

### "I recommend this software, if you try it, you would too!"

August 20, 2025

5.0

Really positive, the sales, the aftercare, the technical support. Everything has been easy, the software just seems to work immediately and have yet to find a flaw with either the service or product that doesn't get rectified. I would recommend this solution to give a much better visibility of your patch and vulnerability management.

Pros

I used to free endpoints to manage my server infrastructure patch management with ease and much preferred the dashboard and configuration compared to other platforms. The setup was easy and the discord channel for support offered fast community help when I was first starting out and experimenting to see what else the platform could offer. I went on to purchase more endpoints to cover our entire fleet after being happy with the product and after comparing costs this product was by far better value for money than the others on the market with all features available.

Cons

It didn't initially have delegated access to administrative sections and this was the biggest flaw in my eyes which has now been fixed.

Alternatives considered

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Action1

Action1 has the best product with simplified pricing and communication (sales that didn't badger/and support).

Review Source

RW

Rob W.  
ITL and Network Manager  
Education Management  
Used the software for: Less than 6 months

### "All Patched Up"

February 14, 2025

5.0

Action1 is easy to use, every option is clear and there's quite a lot of customisation options, setting automations is really clear - had very few issues, anything we throw at it "just works" monitoring the history, errors are clear and easy to work through.

Pros

Really simplifed our patching needs as well as offering live vulnerability data in an easy to digest format, it has helped us to gain visibility across our organisations and provide our technicians with additional tools to support their roles.

Cons

Not having dashboard reporting, this is on their backlog so may not be an issue but having some high level reports suitably formatted for key decision makers would provide some value to a lot of users of Action1, you can connect via PowerBi and configure this data so it's not a major negative but having something baked in would streamline everything.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Syncro](https://www.capterra.com/p/207618/Syncro/)[Atera](https://www.capterra.com/p/144309/Atera/)

Reason for choosing Action1

The pricing structure suited us better, having a device amount meant we had a static cost each year, whereas staffing fluctuated. It had the core features we needed but also contributed to our Cybersecurity strategy in a clear visible way, the other solutions could do this but it would be a more reactive process, having clear linked CVE's etc allows us to give assurances to our audit processes etc.

Review Source

LP

Lonie P.  
IT Manager  
Automotive  
Used the software for: 2+ years

### "Replaced Itarian with Action1 with great results and highly recommend"

December 20, 2024

5.0

Otherwise I'm totally sold on this product and would advise others to try it and see for themselves what It's capable of doing for them and saving time supporting your network.

Pros

Easy to use and install to all my workstations and run updates when needed without running around when problems arise. Remote access to clients make it a breeze to find issues like when it was last rebooted,or updated. I switched from Itarian after the free use ended and had issues with support frequently on logging in and took days to resolve it.

Cons

FTP-The only thing I missed from the transfer from Itarian was the ability to access folders from each machine to move user files to replacement PCs that I was working on. I have to dump the files on a flash drive and manually go back and forth from the dept the PC is in to transfer to new PC in my workroom. It was a lot easier to do installs from my tech folder file to transfer to the PC i was working on.

Alternatives considered

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[Atera](https://www.capterra.com/p/144309/Atera/)

Reason for choosing Action1

Easy to use and had a 100 user free access before going to expand to more users which gave me access to see if it is everything I need in a RMM software for a small business looking to expand.

Switched from

[ITarian](https://www.capterra.com/p/185768/ITarain/)

Cost was more than we wanted for a product that continually had login issues that took days for support to reset

Review Source

GY

Glen Y.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Action1 is a game changer for patch management and application deployment."

October 25, 2024

5.0

I wish I had found Action1 before I committed to another RMM. The main functions of my very expensive RMM are redundant as I'm really only using it for Splashtop and PSA. Although Action1 doesn't replace the full RMM I can use much cheaper tools to bridge the gap. A very overlooked part of Action1 is it's application deployment capabilities. Only 1 RMM comes close to Action1 for application deployment.

Pros

Bullet proof and simple patch management. It's 3rd party application patch management goes far beyond the likes of Chocolatey. It's application deployment capabilities are largely overlooked and people don't seem to appreciate just how valuable they are.

Cons

It's a developing platform the will is on track to evolve into a full RMM. Some filtering and workflows could be optimised, that said I am constantly seeing great developments along the way.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[nAbleMD](https://www.capterra.com/p/75736/nAbleMD/)

Reason for choosing Action1

100 endpoints for free. Brilliant application deployment. Comprehensive patch management for OSs and 3rd party apps.

Review Source

CR

Chris R.  
IT Admin  
Financial Services  
Used the software for: 6-12 months

### "Perfect for small businesses"

January 6, 2025

5.0

Action1 is simple to deploy via GPO, endpoints can be managed via groups and split between organisations on whatever speed of an update channel I wish. I love the dashboard showing how protected my organisation is.

Pros

The ease of setting Action1 up. It's a breeze. The peace of mind it provides for machines that have not checked in for weeks is reassuring. The RMM functionality just works. And the Dashboard gives me the insight into my organisation as a whole in a clear way.

Cons

If I had to pick something it would be nice to be able to install programs per user as well as per machine. Also maybe the ability to install Windows updates by KB. It would be nice if the dashboard showed the number of original vulnerabilities my organisation had compared to how many it has dropped to. Eg 80/5000 vulnerabilities thanks to Action1!

Alternatives considered

[Huntress](https://www.capterra.com/p/229839/Huntress/)

Reason for choosing Action1

Price. We are a small org and the first 100 endpoints were free

Review Source

FA

Federico A.  
CIO  
Construction  
Used the software for: Less than 6 months

### "Great tool, that does what it says and does it very well"

September 26, 2024

5.0

In less than 1 month I had the knowledge and ability to implement it on my network, controlling and scheduling unattended updates, and being able to control the deployment and possible failures and errors. Really very satisfying.

Pros

The first thing is the graphical interface, very clear and simple, which allows a very small learning curve. The second thing is that everything he does is done well, without errors and easy. Additionally, the ability to configure custom scripts facilitates easy actions and deployments. And, for me, the best is the remote access software, integrated, simple, easy and just what we need to operate our environment.

Cons

I would need some space to write personalized notes by team or group, as well as some way to document the resolution of the vulnerabilities in the platform itself (Now they are marked with the "document compensatig controls" option but nothing can be indicated)

Alternatives considered

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)[KIX](https://www.capterra.com/p/241172/KIX/)

Reason for choosing Action1

Action1 have all the features that we need, in one tool, easy management, and training curve near to zero.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Having an all-in-one tool is the main reason. The ease of management and the ability to automate actions.

Review Source

WC

Wesley C.  
Cybersecurity Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Action1 makes it easy"

March 27, 2025

5.0

Easy to setup and use. Also very easy to deploy software and scripts which makes remote management extremely easy for a small team.

Pros

Easy to use and minimal issues with patching.

Cons

Some missing features for reports that competitors may have.

Alternatives considered

[Atera](https://www.capterra.com/p/144309/Atera/)

Reason for choosing Action1

Did not meet the ease of use criteria we needed for a small team.

Switched from

[Tanium](https://www.capterra.com/p/148334/Tanium-Endpoint-Platform/)

Tanium increased their yearly cost and it was overly complicated.

Review Source

RP

Roderick P.  
ISO  
Information Technology and Services  
Used the software for: 1-2 years

### "Effortless Management of your Assets, support and vulnerability scanning."

July 1, 2025

5.0

It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool you can't go wrong. Plus, the product is actively updated. The product is so easy to manage and use.

Pros

Initially the price, but dont take me wrong, when I started scouting the most suitable end user and asset management, others are just too crowded, either the tools is so over complicated, or the support is really not there. With Action1 everything is always on the go, from support to product innovation. For me Action1 is the perfect fit for my organization, I've tried all the other top providers but Action1 beats them hands down.

Cons

Before was support for Apple OS, but not anymore since they released the much-anticipated agent early this year.

Alternatives considered

[InsightIDR](https://www.capterra.com/p/172929/InsightIDR/)

Reason for choosing Action1

More fit with our technology requirements

Switched from

[Qualys Cloud Platform](https://www.capterra.com/p/82971/QualysGuard-Enterprise/)

end support and Action1 is easier to use.

Review Source

GB

Gord B.  
IT Manager  
Government Administration  
Used the software for: 6-12 months

### "Action1 should be called Excellent1!!"

July 14, 2025

5.0

Fantastic. We are really looking forward to scaling up with them, as they have proven to be a quality product that doesn't try to be too much, and is priced very reasonably.

Pros

It is a very fully featured patch management solution. As long as the managed devices have internet connectivity, it "just works". It handles a significant amount of other non-microsoft products, and it an excellent solution to keep your systems up to date.

Cons

The only "Con" I can think of is something that they VERY CLEARLY say was "just included because" but it isn't their focus. It is the general feature set of the Remote Control. Could use a "show all monitors" feature, but... Meh.

Review Source

EA

Emerson A.  
CISO  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy Deployment and Reliable System Integration"

September 11, 2025

5.0

Easy to manage, reliable, and integrates smoothly with other systems, improving efficiency and reducing administrative workload.

Pros

Action1 is simple, user-friendly, and very easy to set up, saving time and effort during deployment.

Cons

It does not display users in the “Updates Available” drilldown, which limits visibility when tracking patch status.

Review Source

WH

Wanderlei H.  
IT Analyst  
Accounting  
Used the software for: Less than 6 months

### "Action1 - A great tool to manage endpoints "

July 1, 2025

5.0

I just have to thank you for how fantastic the Action1 tool is. I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200 endpoints).

Pros

The tool is fantastic! What makes Action1 a great tool is that it is completely free for 200 devices/computers. This is great for small and medium-sized companies that need software to control hardware/software inventory, in addition to allowing you to connect to an Active Directory server to search for machine information and even perform deployment on machines. You can create organizations and groups to separate machines, deploy software to endpoints, and connect to endpoints remotely. All of this in a cloud access!

Cons

I would like Action1 had multiple languages. I can help translate into Brazilian Portuguese if necessary!

Review Source

LW

Louis W.  
Sr Solution Specialist  
Banking  
Used the software for: Less than 6 months

### "Amazing product!"

June 30, 2025

5.0

Extremely smooth rollout and monitoring of all updates. The software repository is great too with most of our additional software already available. And for the software that isn't in the repository, it's very easy to add and manage additional software.

Pros

The integration with Windows and the ease of pushing updates is amazing. Our computers have never been as up to date as they are now.

Cons

So far we haven't found a way to track licensed software to verify that we are in compliance. There may be a way, if there is we haven't figured it out.

Switched from

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Better patch management and cloud based.

Review Source

DK

Dawid K.  
referent ds. Informatycznych  
Education Management  
Used the software for: 1-2 years

### "action1 - Best software of the yearS! "

March 27, 2025

5.0

Pros

I Just love it. Its good, bery good free software (in cloud!!) for remote managing of PC. I can deploy updates, scripts for all computers.

Cons

Wake on lan not found :( Linux agent not found :(

Review Source

NS

Nikhil S.  
Technical Lead  
Chemicals  
Used the software for: Less than 6 months

### "Reliable Endpoint Management Software"

September 15, 2025

5.0

Experience is amazing, will recommend it to everyone. Give it a try. We had setup it on 30+ endpoints and it was very easy to do.

Pros

Easy to use, it is reliable. It is definitely a value for money. Script library is also good. We can easily create scripts and run remotely easily on endpoints.

Cons

Sometimes it was able to detect certain software installed. Also, in windows while running critical PowerShell script it should tell the user that this script can take the system to non-working state.

Review Source

JN

John N.  
IT Support Supervisor  
Food Production  
Used the software for: Less than 6 months

### "Action1 to the rescue!"

June 30, 2025

4.0

My overall experience with Action 1 has been nothing but amazing. It would take me a long time to check each computer to make sure that they were up to date. Now I can just click a few buttons and Action1 takes care of the rest.

Pros

I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with the latest drivers and patches. We do not have a server so the fact that I can perform a duty that usually requires a server is wonderful.

Cons

There are only two things that I've come across and I believe might be already listed in the future roadmap. 1. The ability to create an app center similarly to SCCM. 2. Remote viewer works great but lacking features.

Review Source

JC

John C.  
Cybersecurity Analyst  
Education Management  
Used the software for: 6-12 months

### "Action1 is a must for server patching!"

June 30, 2025

5.0

Pros

The ability to automate patching from a centralized log that is also able to execute commands remotely instead of having to rely on Windows logs and SCCM.

Cons

I don't like the fact that RDP cannot be permanently disabled. It is only disabled via a policy in the dashboard which leaves a security gap if someone were to steal admin creds to our portal.

Review Source

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