# Action1 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Action1 Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/180609/Action1-RMM

---

# 

 Action1 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Action1

## What is Action1?

Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital employee experience. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.

## What is Action1 used for?

[Patch Management](https://www.capterra.com/patch-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)

Overall rating

Based on 237 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Action1 alternatives

Highest Rated

[4.7 (283)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (1,549)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$795.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (384)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180609/Action1-RMM/alternatives/)

## Who uses Action1?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patch Management

4.9 (176)

91.48% of 176 reviewers that rated this feature as important or highly important

Action1 offers a centralized way to manage and deploy OS and third-party patches, helping you address vulnerabilities efficiently. Reviewers appreciate its ease of use, broad software coverage, compliance support, and the ability to schedule, approve, and track updates remotely.

Remote Access/Control

4.4 (136)

75.74% of 136 reviewers that rated this feature as important or highly important

It helps you support users by allowing secure, browser-based remote access to endpoints. Some reviewers find it reliable and easy to use for troubleshooting, but others say it lacks advanced tools and can be slow compared to alternatives like TeamViewer or Splashtop.

Alerts/Notifications

4.6 (92)

79.35% of 92 reviewers that rated this feature as important or highly important

You get real-time, customizable alerts for critical events, vulnerabilities, and patch status. Reviewers indicate notifications are reliable and helpful for proactive monitoring, but some want clearer setup, better documentation, and more advanced alerting options.

Automatic Patch Deployment

4.9 (88)

85.23% of 88 reviewers that rated this feature as important or highly important

With this capability, you automate patch rollouts to groups or endpoints, saving time and reducing manual work. Users think scheduling is simple, policies are flexible, and deployment is reliable, though some want more reboot options and improved prompts for end users.

Dashboard

4.7 (65)

76.92% of 65 reviewers that rated this feature as important or highly important

The dashboard gives you a clear, customizable overview of system health, pending updates, and vulnerabilities. Reviewers appreciate its intuitive layout, quick navigation, and the ability to easily spot issues, though some wish for even more detailed or accessible information.

Real-Time Monitoring

4.7 (78)

78.21% of 78 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Action1 83 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

You get real-time, customizable alerts for critical events, vulnerabilities, and patch status. Reviewers indicate notifications are reliable and helpful for proactive monitoring, but some want clearer setup, better documentation, and more advanced alerting options.

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Manage the process of evaluating documents or requests submitted for approval

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

With this capability, you automate patch rollouts to groups or endpoints, saving time and reducing manual work. Users think scheduling is simple, policies are flexible, and deployment is reliable, though some want more reboot options and improved prompts for end users.

Setup recurring or automatic scans

Create backups and provide methods to recover deleted/lost data

Track and analyse user behavior within a system or network

Track and monitor efficient handling of all changes/transitions

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Monitor performance details involving CPU/memory utilization

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Create labels for products that contain required information such as colors, sizes, dates, etc.

The dashboard gives you a clear, customizable overview of system health, pending updates, and vulnerabilities. Reviewers appreciate its intuitive layout, quick navigation, and the ability to easily spot issues, though some wish for even more detailed or accessible information.

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Manage the processes involved when making the application ready for use

Maintenance and upkeep of physical and/or virtual devices

Receive and/or send email notifications for urgent updates, requests, or other information

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

A chronological record of actions or occurrences within a network, software, or process

Intended to be used by managed service providers

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track and manage inventory levels to maintain proper supply

Identify and respond to unexpected problems or failures (ie. "negative events")

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

The ability to manage all patches within a network

Action1 offers a centralized way to manage and deploy OS and third-party patches, helping you address vulnerabilities efficiently. Reviewers appreciate its ease of use, broad software coverage, compliance support, and the ability to schedule, approve, and track updates remotely.

Determine which patches should receive immediate attention

Test patches before deployment to mitigate security risks

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Control system behavior and appearance, and access and report on system status/health from a distant location

It helps you support users by allowing secure, browser-based remote access to endpoints. Some reviewers find it reliable and easy to use for troubleshooting, but others say it lacks advanced tools and can be slow compared to alternatives like TeamViewer or Splashtop.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Information to prevent, understand and identify cyber threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Extra layer of security that requires not only a password and username but also something specific to that user

Track the availability time for a designated network or website over a given period of time

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Extend virtual private network over public networks to enable protected information exchange

The process of identifying, quantifying, and prioritizing the vulnerabilities in a system.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Classify levels of threat and organize actions based on priorities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (237)

4.7

Based on 237 reviews

## Pricing

Value for money

4.9 (224)

### Starting price

Free trial  
available

Value for money

4.9 (224)

4.9

Based on 224 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/)[

Emsisoft Anti-Malware](https://www.capterra.com/p/178069/Emsisoft-Anti-Malware/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (210)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (210)

4.8

Based on 210 reviews

## User reviews

Overall rating

4.9

Based on 237 reviews

Filter by rating

5(218)

4(17)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Alfred K.

IT Manager

Non-Profit Organization Management

### "Excellent Patching Tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Action1 remains as effective as ever. I haven't found another free patching tool (supporting up to 200 endpoints) that can compete with its current features and reliability.

Pros

It is incredibly powerful and versatile, meeting almost all of our requirements. Remarkably, it still offers full functionality for up to 200 endpoints at no cost.

Cons

Using on MacOS still not so directly. The remote tools still not improve so far, remote access still needs other tools help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KO

Kevin O.

Senior IT Technician

Accounting

### "One of the best i have worked with"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

December 30, 2025

Very happy with Action1. I have used a large number of patching/deployment tools and this is one of the best and very easy to use and maintain.

Pros

The built in automation is a lifesaver and easy to use. Remote desktop client built in to resolve issues locally is also a great help if you run into issues. The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit with your patching.

Cons

The fact that you cant automate OS version upgrades (Tried for Win11 25H2) and if you run it manually it is very buggy. Got one success out of about 10. Not sure if it's OS issue or deploymant.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

John S.

IT System Administrator

Retail

### "FANTASTIC!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 2, 2025

Way better than LANsweeper and free! Much easier to setup and deploy, 100% cloud based, no complaints! We are already much more secure patched and up to date. Thanks Action1!

Pros

Super easy to setup and deploy. Did it in a few hours. It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time. I love the automations and actions very easy to get our systems much more patched and up to date

Cons

Nothing so far, if I had to say anything I would just say that you have to go in and clean up the automations and give them unique names or else you end up with a bit of a graveyard for things you only run one time.

Switched from

[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

Cost, bugs, poor support. The price for lansweeper nearly quadrupled over the last 4-6 years and new features are paywalled under an even higher tier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Adam L.

ICT Network Management

Primary/Secondary Education

### "Indispensable Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 1, 2025

Very positive. Our account manager has worked with us and been very helpful making sure we find the bits of the product we need.

Pros

Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints. We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly improved our response to issues. No more running around or remoting around to get simple fixes applied, just send out a script automation. Update approval has streamlined the deployment of windows and software updates across the network giving visibility into where those updates are not applying correctly.

Cons

It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log. For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reasons for choosing Action1

Action1 focused on update detection and deployment whilst others where geared towards replacing Intune as well, and would not show us updates for software we hadn't expressly configured them to update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WC

Wayne C.

IT Systems Administrator

Machinery

### "Action1 is the way to go"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 17, 2025

I would recommend it to any business small, medium or large. Action1 does the monitoring for you so you can focus on completing other important tasks.

Pros

It is easy and convenient to use on both laptops and smartphones. It keeps applications up to date It easily picks up any vulnerabilities to remedy.

Cons

In the beginning, the timeout of Action 1 was very limited, but now it has improved dramatically and I am very impressed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Daniel H.

IT Manager

Education Management

### "Perfect solution for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

I am very pleased with the solution. It takes a big chunk of my manual labor away from me through automation.

Pros

This is a briliant platform. The fact that they offer 200 devices for free forever is a brilliant solution for small institutions. The interface is easy to get used to and it is very powerful tool.

Cons

I did not find anything yet. Mind you, I am using it only for around of 2 months. I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nikhil S.

Technical Lead

Chemicals

### "Reliable Endpoint Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 15, 2025

Experience is amazing, will recommend it to everyone. Give it a try. We had setup it on 30+ endpoints and it was very easy to do.

Pros

Easy to use, it is reliable. It is definitely a value for money. Script library is also good. We can easily create scripts and run remotely easily on endpoints.

Cons

Sometimes it was able to detect certain software installed. Also, in windows while running critical PowerShell script it should tell the user that this script can take the system to non-working state.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Joshua S.

IT Systems Administrator

Machinery

### "Would recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 12, 2025

It's been a great help. Support is helpful, albeit slow on free tier. Already recommended it to others.

Pros

Easy to use and setup. Powerful automations. It's been an absolute pleasure to use. Free for under 200 devices

Cons

Slow remote desktop. Lack of Linux support (which will change soon as it's on the roadmap for the next update).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sandy K.

IT Manager

Professional Training & Coaching

### "WSUS Out; Action1 In"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2025

My experience using Action1 is all positive. In fact, I am seriously considering moving to Action1 and replace my current application

Pros

I really love the confidence of Action1 to allow the full functionality to test out (up to 200 endpoints)

Cons

So far, I have not seen anything that I do not like. This is a well thought application. The timing is great since Microsoft announced the end of life for WSUS

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reasons for choosing Action1

I have not moved yet but seriously considering

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Emerson A.

CISO

Information Technology and Services

### "Easy Deployment and Reliable System Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2025

Easy to manage, reliable, and integrates smoothly with other systems, improving efficiency and reducing administrative workload.

Pros

Action1 is simple, user-friendly, and very easy to set up, saving time and effort during deployment.

Cons

It does not display users in the “Updates Available” drilldown, which limits visibility when tracking patch status.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Popular comparisons

[ManageEngine Endpoint Central vs Action1](https://www.capterra.com/compare/170018-180609/ManageEngine-Desktop-Central-vs-Action1-RMM)[ACMP Suite vs Action1](https://www.capterra.com/compare/175522-180609/ACMP-Inventory-vs-Action1-RMM)[PDQ Deploy & Inventory vs Action1](https://www.capterra.com/compare/174535-180609/PDQ-Deploy-vs-Action1-RMM)[Iru vs Action1](https://www.capterra.com/compare/180609-181954/Action1-RMM-vs-Iru)[ManageEngine Patch Manager Plus vs Action1](https://www.capterra.com/compare/179288-180609/Patch-Manager-Plus-vs-Action1-RMM)[NinjaOne vs Action1](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)[Atera vs Action1](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)[Pulseway vs Action1](https://www.capterra.com/compare/141792-180609/Pulseway-vs-Action1-RMM)[Automox vs Action1](https://www.capterra.com/compare/148872-180609/Automox-vs-Action1-RMM)

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