# Joan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Joan the right Scheduling solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180593/Joan/reviews --- Joan 4.8 (76) [View alternatives](https://www.capterra.com/p/180593/Joan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Joan Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews GM Gemma M People Engagement LeadConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The online support is very fast and they also aim to answer queries efficiently which has been amazing. Once you have the devices the ongoing cost are reasonable for the support and complexity of the product.“ February 27, 2026 hw helmut w System engineerEntertainment, 51 - 200 employeesUsed the software for: Less than 6 months. “The management interface can feel a bit overwhelming at times, as several modules we don’t use remain visible, which makes navigation less intuitive and slightly cluttered.“ September 8, 2025 SB Samuel B Digital Support OfficerHospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months. “The user interface is clean and straightforward, making it simple to navigate through all the features. Whether you’re scheduling meetings, setting reminders, or accessing the system’s various tools, everything just makes sense.“ November 28, 2025 CS Carles S Head of LegalHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “As an employee, the main drawback is that sometimes the web in the mobile is slow and takes some time to update availability, which can be frustrating if you’re in a rush.“ August 27, 2025 KS Kenyon S IT SpecialistLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: 6-12 months. “The beautiful e-ink displays, fantastic battery life, and powerful features like the visitor management system make them a great solution for managing our office space. While the physical durability is a concern, the exceptional customer support has always been there to help, making them a worthwhile investment.“ September 9, 2025 SL Sooky L Head of Financial Planning and AnalysisInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Check-in feels clunky, notifications hit-and-miss, floorplans slow to load, not always able to book specific desk by clicking on floorplan.“ August 26, 2025 HP Helen P Product LeadBanking, 51 - 200 employeesUsed the software for: Less than 6 months. “It makes workspace management simple and i like that i have the ability to do it on the go while im commuting into work.“ November 26, 2025 si shane i Technology ManagerWarehousing, 201 - 500 employeesUsed the software for: More than 2 years. “Pricing model change may increase costs for companies with fewer meeting rooms. “ February 24, 2026 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua H. Head of Product Computer Software Used the software for: Less than 6 months ### "The only room booking tablet an idiot like me could implement" December 5, 2019 5.0 For a small business without an IT team, for a company that doesn't want to provide power outside every conference room, or for companies of any size who care more about something that is simple to buy, setup and maintain, I heartily recommend Joan. The value is incredible. Pros The best thing about Joan is the hardware. Unlike every other tablet-based solution, I can mount them without wiring and they only need to be charged every week or two. The software itself is a little annoying to set up (and the desktop software is wonky) but we're seeing great compliance among our employees. At the end of the day, that's all that really matters. Cons While the setup was something I could handle myself (I'm not some IT wizard, I'm just the product manager tasked with getting office technology working) the process was a little complicated. The desktop software necessary to configure Wifi on the tablets looks old and sometimes crashes/freezes. The website is a bit tricky, too. But this is small compared to the fact that \*I was actually able to set this up\*. Reason for choosing Joan Cost and battery life. Review Source PF Peter F. IT Manager Program Development Used the software for: 2+ years ### "Easy to use Office Management software" September 8, 2025 5.0 Overall it has been a positive experience with Joan. The software is reliable and does as advertised. Pros Very easy to setup and maintain. Mainly use the product of desk booking and we were able to implement the software within a week and get the employees using the product straight away. Cons The subscription model has changed so it can make it a lot more expensive depending on what modules you were using. Alternatives considered [deskbird](https://www.capterra.com/p/233108/deskbird/) Reason for choosing Joan Easier to use and worked out cheaper at the time of implementation. Review Source Response from Visionect September 10, 2025 Thanks, Peter! We’re glad Joan has been easy to set up and that your team could start using desk booking right away. We appreciate your feedback on the subscription model and take it into account as we keep improving. It’s great to know Joan has been a reliable tool for you over the years. Best, The Joan Team AG Alper G. Contracting Manager Hospitality Used the software for: 2+ years ### "Great tool! Joan makes your worklife easier..." March 5, 2026 5.0 Overall, it is a great tool. I'm glad that my company offers this tool to their employees. Joan makes the planning of office hours easier. Pros Joan is user-friendly and fast. What I most like is to see who of my colleagues booked a desk already. Cons On the IOS app, I would appreciate if the app could save my prefered settings. Each time I have to select: Floor, Location before making being able to book my desk. Review Source VR Verified Reviewer Training Manager Computer Software Used the software for: 1-2 years ### "Great software, terrible hardware" April 21, 2020 3.0 In conclusion, I believe from a cost/value perspective getting some cheap iPads that are anyway plugged in all the time will provide a better user experience for a lower cost. I like the idea and as pointed out in the pros, the software interface is really neat, but it's let down by terrible hardware implementation. Pros The software interface is done very well. As is the visual design of the tablet. This would be a fantastic solution, were it not for two major downsides... Cons The biggest issue is the battery. I think the tablet has issues with mesh networks where multiple wifi access points share the same SSID. Even directly below an access point, the tablet complains about connectivity. I believe it connects to the wrong (i.e. further away) access point, which results in a high battery drain. We have to recharge the tablets every few weeks which is significantly below the guidance of the manufacturer. The other issue is the touch control. I'm not sure if this is an issue with the e-ink display itself or simply a terrible touch layer that's used. But in the end, you might need quite a bit of force to use the display. Review Source GM Gemma M. People Engagement Lead Construction Used the software for: 6-12 months ### "Joan to the rescue!" February 27, 2026 5.0 Joan is really easy to navigate, easy to learn how to use and has plenty of online resources to support with your understanding of the product. The online support is very fast and they also aim to answer queries efficiently which has been amazing. Once you have the devices the ongoing cost are reasonable for the support and complexity of the product. Pros Joan has been a game changer in the way we use our desk booking and meeting rooms. It's supported with our compliance efforts knowing who is where and has really allowed us to improve our space management with a growing team. Cons At the moment, I would like if the devices made noises when the meeting is nearing the end/ending to notify staff, however when I raised this with the support team to ask the question, they were great in directing me to where I can leave this feedback so it can be considered in ongoing developments. Review Source AM Ana M. Inside Sales South Information Technology and Services Used the software for: 2+ years ### "Joan's Review" September 8, 2025 5.0 Overall, my experience working with Joan has been positive. She is a dependable team member who contributes steadily to our projects. With a bit more confidence in voicing her ideas, I believe she could have an even greater impact. Pros I appreciate Joan’s dedication and reliability the most. She consistently meets deadlines and approaches tasks with a positive attitude, which helps keep the team motivated and on track. Cons One thing I find challenging is that Joan can sometimes be hesitant to speak up during meetings, which means her valuable insights might be missed. Encouraging her to share more could benefit the whole team. Switched from [Evocon](https://www.capterra.com/p/187341/Evocon/) its energy-efficient ePaper displays, seamless calendar integration, and user-friendly interface, making it a sustainable and intuitive choice for hybrid work environments Review Source GC Gary C. IT Specialiast Gambling & Casinos Used the software for: 6-12 months ### "Joan Experience Review" August 26, 2025 5.0 Amazing, straight forward, no bugs whatsoever, quick support response time and the office work environment became better Pros Admin page is user-friendly and easy to maintain. Customer support always response in a quick manner, especially, \[sensitive content hidden\]! For the employees, they're happy with the system since it's easy to use and is simple to work around Cons No main floor plan layout. Since we have a big office, we're keen on adding a floor plan in the reception area so that the users know what rooms are booked or not. Alternatives considered [TableAir](https://www.capterra.com/p/185585/TableAir/) Reason for choosing Joan Pricing wise Joan was better plus it was easier to implement Review Source Response from Visionect August 27, 2025 Thanks, Gary! We’re glad to hear Joan has been easy for your team to use and that our support has been quick and helpful. Your note about the floor plan is valuable and helps us see where we can improve. We really appreciate your review and your trust in Joan. VA Vishal A. System Engineer Information Services Used the software for: 1-2 years ### "Joan - Modern, sleek and reliable meeting room management." September 8, 2025 4.0 Its been an amazing and fantastic experience with Joan. Its compact in size and very easy to mount wireless device. Pros Joan is a simple and smart meeting room management. Its a wonderful user-friendly device for efficient room booking. Cons Maybe, improvement can be done for the battery charging time and also the battery life. I have no other complaints. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Joan seamlessly allowed the integration of Joan with microsoft 365. Review Source Response from Visionect September 10, 2025 Thanks, Vishal! We’re glad Joan has been a simple and reliable tool for meeting room management and that it fits well with Microsoft 365. Your note about charging time and battery life is appreciated and helps us see where we can improve. It’s great to know Joan has made your experience smooth and efficient. Best, The Joan Team YB Yoan B. IT Manager Renewables & Environment Used the software for: 2+ years ### "Promoting, implementing and introducing JOAN in my last two companies has a reason, hasn't it?" November 26, 2025 4.0 Great, I have also used the support couple of times and it is prompt and helpful. Sales support too. Pros The e-display technology that is truly wireless and demands no constant power (which needs cabling), vs. the offerings based on tablets. Cons Well, the e-ink touchscreen technology is a bit laggy. Other thing that I would benefit from is more materials that I can use to "educate" the users to make the transition from post-it notes to Joan meeting room reservation solution and to start using the system and respecting other's reservations, etc. Alternatives considered [Streamlabs Talk Studio](https://www.capterra.com/p/231375/Melon/) Reason for choosing Joan Yealink RoomPanel Plus, Logitech Tap Scheduler were considered. Joan 6 RE doesn't need constant power and cabling. Review Source sI shane I. Technology Manager Warehousing Used the software for: 2+ years ### "Great Company and Great Product" February 24, 2026 5.0 Overall the product is fantastic. The response from support is fast. The devices work as promised. Pros Product work great. Set it and forget it. Once it is up, you never have to think about it. It just works as promised. Cons Pricing model change may increase costs for companies with fewer meeting rooms. The recent price plan change impacted us since we only have 2 devices. Granted if we had more devices the plan would be a better fit. Review Source eA elizabeth A. paralegal Law Practice Used the software for: 6-12 months ### "great app to use" August 26, 2025 5.0 great great app easy to use. Agreed asset to the set up of our firm. Love the accessibility and the app set up. Pros easy to use app especially when in a rush . easy to see site maps and preview and presences . love accessibility. Cons would like to make recurring would like to be able to make recurring easier to do like to separate for a whole week Review Source Response from Visionect September 9, 2025 Thanks, Elizabeth! We’re happy to hear Joan is easy to use and that accessibility makes a difference in your daily work. Your suggestion about recurring bookings is appreciated and gives us ideas for how to improve. We’re glad Joan is a helpful part of your firm’s setup. Best, The Joan Team HP Helen P. Product Lead Banking Used the software for: Less than 6 months ### "Easy workspace manageement" November 26, 2025 4.0 It is very easy it is to book a desk or a meeting room. It makes workspace management simple. Also the app is very handy to have as you can book on the go. Pros I like how easy it is to book a desk or a meeting room. It makes workspace management simple and i like that i have the ability to do it on the go while im commuting into work. Cons Sometimes using the app i cant see all the functions i would see on a desktop however this is insignificant. Review Source GM German M. IT director of Operations Non-Profit Organization Management Used the software for: I used a free trial ### "Good for the basics" September 8, 2025 5.0 So far, for simple things it looks like it does it's job, but if you want to embed the display into an Iframe or it you want to do your own custom content, there is a lot of issues. Pros E-ink options. Simple to setup. Battery longevity. The devices look professional and has a good contrast to see from afar. Cons There is no mid-size between 6" and 13". The platform seems buggy at times, having to deal with Support 3 time to fix the same issue of adding and removing devices. Review Source Response from Visionect September 9, 2025 Thanks, German! We’re glad the setup was easy and that you find the e-ink displays and battery life useful. Your feedback on sizes, stability, and support is appreciated and helps us improve. Best, The Joan Team SL Sooky L. Head of Financial Planning and Analysis Information Technology and Services Used the software for: 6-12 months ### "Simple and Reliable Desk Booking" August 26, 2025 5.0 Pros Easy to use, quick booking/cancelling, real-time availability, floorplan view, calendar sync, helpful for hybrid work. Cons Check-in feels clunky, notifications hit-and-miss, floorplans slow to load, not always able to book specific desk by clicking on floorplan. Review Source VR Verified Reviewer Technical Support Admin Food Production Used the software for: 2+ years ### "It just works!" December 20, 2019 5.0 Who's in the conference room? Who's got it booked next? That's the problem it solves. As our company grows the demand for space grows as well. Joan helps to keep our conference room experience efficient. Pros Setup was very easy for the on-prem server, not much configuration needed after spinning it up. The config to connect to Office 365 was well documented and easy as well. I've had this running since the end of 2016 and it's been one of the more solid systems of any technology I'm responsible for. Users love the visibility Joan provides. And I love the fact I get about a month of battery life. Cons There really isn't much not to like. It just works! Reason for choosing Joan I had one killer requirement--no holes in the wall. Joan met that requirement with ease. Using either the included magnet mount or 3M Command strips, they've been hanging on the wall for over three years, hole free. Review Source SR Steve R. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "A nearly-perfect product" December 20, 2019 5.0 The displays are super-readable, and the fact that they are rechargeable is huge for us. Installing cabling to power them would have been prohibitively expensive. A charge lasts 3-4 weeks (some of them are not near WiFi hot spots so use more power attempting to connect--not a fault of the product). Pros I love that the JOAN displays are customizable, including being able to put our logo on them. The dashboard allows for a lot of settings, including defining hours when the office is closed so that the displays will go to sleep during that time. They work great with our Outlook calendars and Office 365. Cons There is really nothing to dislike. The dashboard is easy to navigate and the displays work as promised. They look great. Our only issue is that we are located next to a hotel with strong WiFi signals, and the devices closest to the hotel sometimes have a hard time locking onto OUR WiFi and display a "no signal" symbol. Review Source NF Noel F. IT Manager Insurance Used the software for: 6-12 months ### "Easy calendar solution." December 5, 2019 5.0 The Joan solution has been great since we implemented it on all our sites (50+ rooms). We were looking for a solution we didn't have to run power to, that had an easy and intuitive display, and provided some level of reporting for us to ensure our rooms were being utilized properly. The solution provides a customizable, low touch, simple solution that our users love. Pros Ease of use once setup. User friendly & intuitive. Low IT maintenance. Kind of like a HP printer, just configure it once, minimum maintenance, and it just works. Add features you want or keep it basic. Cons On prem setup was a bit involved, but once we had it figured out we were able to start standing up the devices. Would be nice to be able to bulk import and apply settings across groups within the import file. A user community page/site would be useful, not a lot of information available other then basic FAQ. Review Source BB Brian B. System Administrator III Logistics and Supply Chain Used the software for: 6-12 months ### "Joan has improved our office" November 27, 2019 5.0 Joan has been great. We love the customization, ease of use, effectiveness, and look. When I contacted the Joan technical support team with a question about changing the wording on the device they were very quick to respond. I got answers and our device is even better now. The battery lasts forever, I rarely have to even think about the device. I just setup my calendar and the room is ready when I get there! Pros The software was so easy and intuitive. The initial setup was easy to follow along with. I was never left wondering what I was doing or why. Sycing it with our Office365 instance was not difficult. Cons It did take some technical know how, which I thankfully had. But an average user may have a bit of confusion about why they were taking certain steps. Reason for choosing Joan Price is really what made the deciding factor. The month subscription was way cheaper. Review Source Response from Visionect November 28, 2019 Dear Brian, thank you for your review and kind feedback! Happy to hear that you liked the setup process. It is one of the quickest in the industry and our aim is to make it completely seamless and easy in the very near future. Best regards, Tilen Kegl, Marketing Team Lead CJ Christopher J. Network Admin II Financial Services Used the software for: 1-2 years ### "Joan boards are a necessity with multipl eboardrooms" December 5, 2019 5.0 Every time we have a vendor or outside customer come in to a conference room they comment on how amazing they are. The ability to book a room from Webex Teams enhances the ease of use on the fly. Pros It presents a professional and easy way to see at a glance if a room is booked. Cons Difficulty to customize at first. These issues were resolved quickly by support however Reason for choosing Joan The only other thing we used was basic Exchange rooms Review Source JS Jaka S. CEO Computer Software Used the software for: 2+ years ### "Best for Hybrid Office Setup" January 11, 2021 5.0 2 mins setup. Ideal for WFH and Office hybrid setup. Pros Ease of use, differentiates against LCD, top support, amazing HW & SW, battery life Cons Looking forward to the next product release Reason for choosing Joan Joan is cool Review Source RG Rick G. Software Engineer & Entrepreneur Health, Wellness and Fitness Used the software for: 1-2 years ### "Slack Integration iswr" March 3, 2021 5.0 The company offers greats support but I haven’t tried their physical product. We use the Slack bot to reserve our rooms. Pros Integrates with google calendar for room bookings Cons Brittle syntax. No documentation. Can’t see the code to help improve. Review Source JL Jenifer L. Executive Administrative Asst/Office Manager Banking Used the software for: Less than 6 months ### "Great addition to our office!" November 27, 2019 5.0 It has been great! It's a small addition but it made a huge impact to our office. Thanks! Pros It is user friendly. The setup process and putting up on the glass window at the conference room. Cons It does not display the Title of the meeting, just the organizer's name whom created the meeting. Review Source Response from Visionect November 28, 2019 Dear Jenifer! Thank you for your kind feedback and review! About your comment listed under Cons, there is a simple solution for it in the Joan portal. You can simply turn on the option to display the Meeting Title on the devices. Here it how to do it: https://support.getjoan.com/hc/en-us/articles/360007403359-How-to-show-hide-the-meeting-subject-and-organizer-on-your-Joan-devices Best regards, Tilen Kegl, Marketing Team Lead CW Clark W. Director of IT Higher Education Used the software for: Less than 6 months ### "Easy to use off-the-shelf room booking hardware and software that grows with us." February 26, 2020 5.0 From sales to support to product Joan offers a compelling meeting room solution. We are moving beyond the testing stage to roll it out to our campus. Pros We are running the on-premise software for now and it was very reasonable to get running in a hyper-v environment on windows 10 pro. The one issue we had was quickly resolved by support. Pros: Easy to install Scalable Wireless/Cordless Aesthetically Pleasing Intuitive Cons The monthly cloud pricing could be a bit more affordable, but it is competitive. Reason for choosing Joan Battery-powered devices. Little/No installation cost. Review Source TA Thomas A. Accountant Accounting Used the software for: 1-2 years ### "Excellent" December 20, 2019 5.0 Really helped the office to plan meetings as employees earlier just occupied the meeting room. Now they can see next meeting when they enter the room. Pros Easy to install, nice layout and easy to use. Cons Nothing really, but had to move it now and then the magnet was not movable. Review Source DS David S. IT Engineer Outsourcing/Offshoring Used the software for: Less than 6 months ### "Really Easy to set up and Use" November 27, 2019 5.0 Pros Easy to set up and looks good at the office, useful for organizing meetings Cons Battery Life, it needs charging quite often Review Source Response from Visionect December 4, 2019 Dear David! Thank you for your kind review and great feedback! Best Regards Tilen Kegl, Marketing Team Lead Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.