# Zanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zanda the right Massage Therapy solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180530/Power-Diary/reviews --- Zanda 4.6 (204) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Reviews of Zanda Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews PT Penny T PsychologistMental Health Care, Self-employedUsed the software for: Less than 6 months. “I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients' Zanda file once they are completed, with no need for me to manually file them.“ March 11, 2025 Ivan F OwnerAlternative Medicine, Self-employedUsed the software for: 1-2 years. “Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head.“ January 6, 2026 FG Freya G Administrative staffHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “My experience with Zanda was overly complex at first especially when it has was my first time using this product, but with time it was easy although I still feel they product should improve in speed and performance.“ February 23, 2026 FG Freya G Administrative staffHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “It occasionally slow at times and lags while loading data.“ February 23, 2026 IR Ines R Practice AdministratorMental Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place.“ April 17, 2025 AD Avonia D Clinical PsychologistMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The practitioner permissions don’t allow me to make changes to my roster.“ November 28, 2024 KH Kathleen H Physical TherapistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I like how I'm able to access pt notes and billing directly from the calendar. “ November 24, 2024 KK Keoagile K Business Development AdminHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via Power Diary.2.“ June 28, 2023 ## Showing most helpful reviews Showing 1-25 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vinicius G. Software Engineer Computer Software Used the software for: I used a free trial ### "Excellent Tool to manage Health Services" April 12, 2025 5.0 Pros I really like how easy is to do everything on this platform. Cons The onboarding process is so smooth and instructive, that I was able to learn how to use it fairly quickly. Review Source Response from Zanda April 16, 2025 Hi Vinicius, thank you so much for your kind words! We're thrilled to hear that you find Zanda easy to use and that the onboarding process helped you get started quickly and confidently. It's our goal to make managing health services as seamless and intuitive as possible, and your feedback means a lot to us. If you ever need support or want to explore more features, we’re always here to help! Thanks again, Irina KH Kathleen H. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "review done" November 24, 2024 4.0 I've learned a lot about your system. I still don't know how to add insurances. Pros scheduling was good. I like how I'm able to access pt notes and billing directly from the calendar. Having Stripe made transactions very easy once the client's credit card information was entered. Cons Not automated with sending email messages and intake forms Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Insurance, They do not have capabilities of handling insurance Review Source Response from Zanda December 2, 2024 Hi Kathleen, thank you for your thoughtful review and for sharing your experience with Zanda! We're so glad to hear that you’ve found our scheduling features, calendar integrations, and Stripe functionality helpful for managing your practice efficiently. Regarding your feedback about the lack of automated email messages and intake forms, please let me advise that there are a number of workflows where this is achievable. For example, Zanda offers a number of invoicing and appointment automations, and automatic client portal notifications that can be used for sending clients important information, including invoices and various online forms, and more. We understand that there might be a steep learning curve when adjusting to a new practice management software, and are eager to help. Please do not hesitate to book a free training session via this link https://zandahealth.com/au/book-a-call/ We are here to help. Warm regards, Irina JB Jenni B. Counselor Individual & Family Services Used the software for: I used a free trial ### "Buzz through your day " March 5, 2025 3.0 The calendar filters are amazing easy to use every new pops up and you only see that day (unless scheduling) Pros I like the easy navigation, calendar filters, invoicing Cons It was a little complicated but once able to explore it it was smooth. Review Source Response from Zanda March 18, 2025 Hi Jenni, Thanks for sharing your thoughts! We're so glad to hear that you're enjoying the easy navigation, calendar filters, and invoicing—especially that the calendar filters are making scheduling smoother for you. We also appreciate your honesty about the initial learning curve. We’re always looking for ways to make Zanda as intuitive as possible, so if there’s anything specific that could have made your experience easier from the start, we’d love to hear your thoughts! If there's anything we can do to improve your experience and help increase your assessment here, please don’t hesitate to reach out. We’re here to help and always striving to make Zanda even better. Thanks again for your feedback! Fiona LF Lauren F. General Manager Medical Practice Used the software for: 6-12 months ### "The best medical software on the market + 10/10 customer support" June 9, 2024 5.0 Unbelievable! A life changer for our medical practice! Pros Coming from the medical aesthetics industry, our options for medical software and calendar management was appalling and many dinosaur softwares out there. Power Diary is modern, efficient, simple to use and our company would be absolutely lost without it now. Everytime we have a question, someone chats to us without 2 minutes - this is RARE. Normally you just get a bot. Power Diary and the entire team who worked behind the scenes to set us up were amazing! Cons SMS fee's add up by the time you send reminders to all patients. Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Clinicminds](https://www.capterra.com/p/189488/Clinicminds/) Switched from [Cost Genie](https://www.capterra.com/p/14029/Cost-Genie/) Crashed everyday, super untrustworthy - the worst. Review Source Response from Zanda June 13, 2024 Hi Lauren, thank you for your incredible feedback! We're thrilled to hear that Power Diary has been a game-changer for your medical aesthetics practice. Your kind words about Power Diary modern efficiency and ease of use truly make our day. We're also delighted that our customer support team has been able to assist you promptly and effectively – we pride ourselves on providing real human support. We understand that SMS fees can add up, especially when ensuring all your patients receive timely reminders. As a means to cut those costs, the SMS functionality is backed up by free email communication. Thank you again for choosing Power Diary and for acknowledging the hard work of our team. We’re here to support you and your practice every step of the way! - Irina LS Louisa S. Complementary Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great practitioner software " April 13, 2023 5.0 I have found the support to be excellent and response time is reassuring and lets me feel confident that there is always someone there to help. Pros The usability and options from a therapist/admin perspective are faultless.Power Diary makes the admin side of my business a dream, the customer service is quick, friendly and always professional which and allows me to focus on what I do best, hands on therapy. Multiple options available for notes, forms, files, templates, uploads, emails etcSimple and concise invoices.Without Power Diary, moving to a paper free clinic would have been a lot tougher. Thanks! Cons The client portal interface and options.The lack of individual control over the client portal to allow my use of branding to follow through into the booking system.The lack of an option for clients to automatically add to their chosen diary. Switched from [iPEGS Remote](https://www.capterra.com/p/154041/iPEGS/) Lack of options. Lack of usabilityForms too simple. Options restricted throughout. Review Source JG James G. Therapist Alternative Medicine Used the software for: 1-2 years ### "Saves alot of administration time" April 12, 2024 5.0 I have found power diary to be really easy and useful to use. If I have ever had a problem, the support team always respond pretty quick. There is lots of features that I use that help run my practice for me. A great all-round system to use. Pros The user interface, easy to use, lots of really useful features, professional software to use. Great online booking experience Cons It doesn't integrate with square for payments, it only does stripe. Would be really useful if it did Square It doesnt sync with apple ical Alternatives considered [Nookal](https://www.capterra.com/p/190479/Nookal/) Reason for choosing Zanda Because of the functionality and features Switched from [WriteUpp](https://www.capterra.com/p/132811/WriteUpp/) More features, better layout and better functionality. Power diaries features are norm suited to my business Review Source Response from Zanda April 19, 2024 Hi James, thank you so much for taking the time to share your experience with Power Diary! We're thrilled to hear that our software has been instrumental in saving you valuable administration time. It's fantastic to know that you find our user interface intuitive and packed with useful features, making your experience with us both efficient and professional. We greatly appreciate your feedback about the online booking process as well. While we currently support Stripe for online payments and sync with Google and Outlook calendars, we will pass your request for the ability to use Square payments processor and sync with Apple iCal to the product team on your behalf. We're delighted to hear that our support team has been responsive and helpful whenever you've encountered any challenges. Providing exceptional support is a top priority for us, and we're glad to hear we've met your expectations in this regard. Thank you for choosing Power Diary. - Irina kY karin Y. Psychotherapist Mental Health Care Used the software for: 6-12 months ### "Great system if your a single business owner wanting a comprehensive system" January 3, 2024 5.0 Generally a very good system, wish the telehealth plus was included in the price so i could share files with clients but I don't mind it. Once you get used to it, its a great system to have and is worth the investment in time and money- I couldn't have run my business for so long by myself without it. Pros Integrates booking, payments, calendars, admin & video calls. Everything I need in one system, with additional functions if I expand. I have so much time back. Payments are managed and trackable Client bookings can be cancelled Automation & templates saves a lot of time Flexibility in how you set up system and tailor it to your business One advantage this has over competitors for me is that I can set it up to take payments In advance on a monthly basis and link it to appointments. No more payment in arrears! Cons The fact that migrating wasnt as integrative, spent a lot of time adding things manually. Hard to sync three way diary, currently only one way. Unable to use bulk send emails without a template, emails I send via this are unique everytime. Alternatives considered [isosconnect](https://www.capterra.com/p/231046/isosconnect/) Reason for choosing Zanda didnt have the same functions, powerdiary offered more Switched from [WriteUpp](https://www.capterra.com/p/132811/WriteUpp/) It was a hard switch to make but I wanted to integrate as many processes as possible and introduce a payment system that automated receipts as clients pay in advance. Powerdiary allowed this resulting in a better workflow, improved communication with clients and less late cancellations or cancellations at all. Review Source Response from Zanda January 8, 2024 Hi Karin, thank you so much for sharing your detailed experience with Power Diary! We're thrilled to hear that our all-in-one system is making a significant difference in managing your business more efficiently. We understand that migrating systems can be a challenging process, and we appreciate your patience and effort in setting things up. Your feedback about the diary sync and email templates is incredibly valuable. We’re constantly working to enhance our features, and insights like yours are crucial for this. Regarding the Telehealth Plus+ feature, we take note of your thoughts on its pricing and inclusivity. Our aim is always to offer a comprehensive service that meets the diverse needs of our users. We're so pleased that Power Diary has been instrumental in running your business and that it stood out to you among alternatives. Your success is our priority, and we’re here to support you in every step of your journey. Thanks again, Irina VK Vernon K. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Power Diary: Customizable and Affordable, the complete package" December 15, 2023 5.0 Pros I love that I was able to completely customize my notes to how I practice, and there are many more customizable features that I will continue to integrate to make running and managing my chiropractic practice easier and more efficient. The customer service to get me going quickly and answer questions I have has been outstanding. Power Diary is the complete package, a great practice management product with great customer support and affordable too! Cons I can't really think of any negatives about Power Diary other than maybe that it has so many features that I felt a little overwhelmed to start. But that's to be expected when new to any program. A Power Diary representative was able to help me get going quickly. Switched from [Pure Chiro Notes](https://www.capterra.com/p/165957/Pure-Chiro-Notes/) Power Diary was more affordable and offered many more features and was more customizable. Review Source Response from Zanda December 20, 2023 Hi Vernon, we're absolutely delighted to read your review! It's wonderful to know that our customizable features have been instrumental in enhancing the efficiency and management of your chiropractic practice. Tailoring your experience to fit your unique practice style is something we're very proud of. Your kind words about our customer service team have truly made our day. We strive to ensure that our users receive prompt and helpful support, and we're glad that we could assist you in getting started swiftly. We understand that the breadth of features in Power Diary can initially feel overwhelming. It's a common sentiment when encountering a comprehensive tool like ours. We're pleased to hear that our representative was able to guide you through this process, making it less daunting. Remember, we are always here to help you navigate and make the most out of every feature. Thanks again! - Irina SH Simone H. CSM Mental Health Care Used the software for: 6-12 months ### "Review" August 14, 2019 4.0 Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see. Pros \- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy Cons \- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Zanda Adds email relay Adds SMS mgmt. – forward SMS to business vs clinician email Adds Client classficiation Adds list of insurers Adds referrer types Limits clients to one clinician Uses gap between appt as well as slots – adds holiday capability Similar appointment type filtering by clinicians Holds price pointing People can be clients AND / or referrers / contacts or 3rd parties – 1 number rules them all Adds disclosure level Adds deidentify invoices Session notes can be locked for editing Nice templating including checklist and sections Nice comms history Comms templates allow HTML buttons like rebooking as a guess New appointments blocked Appointment warning in diary Similar merge function Client search by classification (ED) by clinician, referrer Strong Wait list by day and block of day with multiple clinicians etc Same suppress names in diary privacy Nice recurring -> pending -> confirmed etc – proper appointment log Nice message centre Bulk update of client Review Source DG David G. Counsellor Mental Health Care Used the software for: Less than 6 months ### "Zanda ticks all the boxes and then some!!!" April 29, 2025 5.0 I have continually been amazed and thrilled on discovering what is able to do and the simple and efficient way that I have been able to use so many features. Pros has proven to be user friendly, affordable, intuitive and so much better than any expectation had for it. Cons Honestly, what is there not to like. The cherry on the cake has been the addition of AI created note taking. I didn’t expect this as I never believed it was possible!!! Review Source Response from Zanda May 1, 2025 Hi David, thank you for the glowing review! We're absolutely delighted to hear that Zanda has exceeded your expectations and that you're enjoying the intuitive, affordable experience. It's fantastic to know that BizzyAI note-taking has been a pleasant surprise and a game-changer for you, bringing real innovation to your workflow. We’re so glad you’re discovering more of what Zanda can do and finding it both simple and efficient. Thanks for being such a passionate part of the Zanda community! Warm regards, Irina SH Simone H. Psychotherapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly recommended " November 13, 2024 5.0 Great system to use, easy to learn and great for clients Pros The ease for which clients can book appointments and the classificatiin setting for practitioners Cons Interface can be tricky between pc and mobile Review Source Response from Zanda November 22, 2024 Hi Simone, thank you for your wonderful review! We're thrilled to hear you find our system easy to use and beneficial for both you and your clients. We have put a lot of work in improving the system interface this year and we hope that you will fide these changes helpful. If there's anything specific you'd like us to address, please don't hesitate to let us know. Thank you for recommending us and for being a valued part of our community! - Irina MA Michelle A. Social Worker Mental Health Care Used the software for: 6-12 months ### "Changed my work life!" June 13, 2024 5.0 love it! It has met all my needs and the customer service when first starting was so helpful! Pros I love that I am able to do everything in one place, it keeps me organized and on track with things that can be overwhelming with business Cons I wish each invoice could be done individually based on my accounting system -I wish I could use Square for payments -I wish I could have the client screen get small (like zoom) when I am moving between windows Review Source Response from Zanda June 19, 2024 Hi Michelle, thank you so much for your wonderful review! We're delighted to hear that Power Diary has made such a positive impact on your work life by helping you stay organized and on track. We appreciate your feedback on the areas for improvement and passed them to the product team for consideration. It's fantastic to know that our customer service team was helpful when you first started. We're committed to providing the best support possible to all our users. Thank you again for your feedback! - Irina AS Ananda S. Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Quick to learn, intuitive, functional and effective." February 14, 2023 5.0 Pros When I first opened my practice I was overwhelmed by all the factors I had to consider. I found Power Diary easy to set up. I could understand how it worked without needing to watch endless videos. The support team were really responsive. But most of all I loved that there were times when Power Diary prompted me to consider something I might not have thought off, like compliance. This gave me additional trust in the product. Cons Honestly, there is nothing I didn't like about this software. I sometimes wished I could print out a calendar with a better layout, but that is just a small thing compared to all the things that worked. With the rising cost of everyday expenses the price point is something that has made me consider other software. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Review Source PC Patrick C. Physiotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "3 Years of Satisfaction" December 2, 2023 5.0 Very happy with the quality of the software and I always feel supported if I have any queries. Pros Excellent customer support when needed and a system that just works as I need it to work. Cons The mobile experience could be a bit slicker. Review Source Response from Zanda December 13, 2023 Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements. Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard. Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina AM Amelia M. Psychologist Mental Health Care Used the software for: 6-12 months ### "Power diary one stop shop" November 6, 2023 4.0 Pros Handy integration with payment systems that saves so much time. User friendly - instructions readily available for different functions. Cons Would appreciate formatting options within the notes section. Alternatives considered [Halaxia](https://www.capterra.com/p/233501/Halaxia/) Review Source Response from Zanda December 19, 2023 Ni Amelia, thank you for taking the time to share your feedback about Power Diary. We're thrilled to hear that you're finding the integration with payment systems handy and time-saving. It's also great to know that you find our platform user-friendly and the instructions for different functions helpful. We strive to make Power Diary as accessible and efficient as possible for our users. We appreciate your suggestion regarding the formatting options within the notes section. Your input is invaluable, and we're always looking for ways to enhance our platform to better meet the needs of our users. I'll pass your feedback on to our development team for consideration in future updates. We're committed to continuous improvement and your suggestions play a key role in that process. - Irina AA Alison A. Clinical Psychologist Hospital & Health Care Used the software for: 6-12 months ### "I chose PD and have not regretted it; it is super functional and very easy to navigate and use" April 10, 2023 5.0 Still setting up; but I can see how much more streamlined I am and when I get really busy it is going to be a huge benefit. Pros Using the calendar; all of the hyperlinks to other records; the invoicing. Cons still trying to get set up with Medicare; but getting there. Reason for choosing Zanda because you had a 1/2 price sale; and appeared to sit in the middle of the other 2 I looked at in relation to security measures. Review Source Response from Zanda April 11, 2023 Thank you so much for the great review! We're thrilled you're finding the software easy to navigate and use! If you're in need of any assistance, please don't hesitate to book a 1-1 call with our Customer Success team. They'll be happy to help! https://www.powerdiary.com/book-a-call/ Thanks again, Heather YK Yeony K. Counsellor Hospital & Health Care Used the software for: 2+ years ### "Power Diary makes our practice easier. " September 1, 2022 5.0 I used Power Diary at work and learned that it's really practical and useful. So I am using it now for my private practice too. It has been fantastic. Pros 1\. keeping records - so easy to follow up as all the records are there under each client's account. 2. easy to use - I do induction sessions for new starters about using Power Diary and find it really easy to use from the day 1. 3. support - easy access to support team and be able to suggest fore better features. Flexibility is something I really appreciate. Cons Not much to mention. If I can ask, I wish I can change the name of fields to suit our practice. Review Source Response from Zanda September 1, 2022 Thanks so much for your review here. It's great to hear that you're finding Power Diary useful for your own private practice now! SK Sue K. Owner Alternative Medicine Used the software for: 2+ years ### "Does it all" May 28, 2019 5.0 Like how I wrote in the pros, I just love that Power diary does everything I need to run a business and there's scope for even more than what I need should my business grow and use more staff etc. I have often read about other practitioners frustrations about their (different) software program but I never have these same issues so power diary must have got all these things sorted. Plus the staff get back to you quick should you need help finding out how to do something. Talking of staff, they were amazing at helping me transfer all my old file details across when I first set up in Power Diary, otherwise it would have been a huge mission, especially putting all my stock into the system. Pros I Love the ability to integrate all aspects of running a naturopathic business from the diary, email confirmations, text messages that remind the client, invoicing, connecting with xero accounting, allowing my accountant access to the stuff she needs but nothing else, total lockdown of clients session info once saved, or save in draft mode if additional info needed to be added after an email, all details in the one place including any correspondence I have with client, ability to send birthday messages and newsletters in bulk, stock inventory and can even take payments. Really, the list goes on... Cons I think the only things I don't like is that you need to use quite a few clicks to get to different places rather than hover with mouse and get an instant dropdown box, but then even my bank is like that and I'm a bit fussy with easy tech stuff. Really, it's not an issue and has been getting better over the years. Review Source CD Caroline D. Administration Hospital & Health Care Used the software for: 2+ years ### "Power Diary is a Game Changer for any practice" September 8, 2021 5.0 We have been using Power Diary for a few years now and it's been a game-changer for our practice. The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant. The PD team are always helpful, courteous and willing to help in any way they can. Their team are always looking at ways to improve PD by listening to their clients and I've personally noticed that so much has been added as they listen to what's needed. I cannot give enough stars to Power Diary. If you haven't started using them for your practice, sign up immediately. It'll be a game changer for you too. Pros I like everything about this software. It is user friendly, very well laid out and has features that are so helpful for every aspect of practice management. Cons I can't answer this as there is nothing I don't like about the software. Review Source KK Keoagile K. Business Development Admin Hospital & Health Care Used the software for: Less than 6 months ### "Power Diary Has Alleviated The Anguish We Endured, Benefiting Both Us And Our Patients" June 28, 2023 5.0 Prior to using Power Diary I was using systems that have several disjointed parts that were not necessarily moving together in sync. Some of them seemed to be inconveniently cobbled together.Since using Power Diary, we have not seen the need for a "receptionist" or be stuck to a desk in order to manage the practice.My overall experience with Power Diary is, in so many ways, like an ongoing breath of fresh air. Pros 1\. Power Diary is feature-packed, yet very easy to use.2. The booking system is efficient and yes, effective.3. The Notes Template has come in handy, especially considering that we can customize them to our specific situations.4. One of our clients said the Client Portal is "uncluttered and easy to use". The other said it's a "massive improvement compared to what we had subjected them to previously". Cons 1\. I live in a country where Stripe as a payment gateway is not used. The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via Power Diary.2. The Client Portal is and works great. It would be more useful for me and my clients if it could also have a functionality for client specific updates. Currently it is only limited to booking appointments, checking invoices and "booking classes". 3. Limited Integration. Would have loved to see ability to use more integrations. Review Source MM Monica M. Psychotherapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Good program" September 11, 2023 5.0 I use it to manage all of my clients and appointments. Pros I love the interface and how easy it is to manage. Cons The errors caused by some browsers? One of them, I can't remember which that affected my sessions all day until I found the answers via google.Having the option to share sound when sharing something. Having a chat when sharing to be able to send links or importants things for the client to keep. Reason for choosing Zanda I havent looked at any others, but will now as I have been recommend another system that offers the same services for a much lower fee. Review Source AP Alice P. Microsuction Practitioner Hospital & Health Care Used the software for: 6-12 months ### "Small business review" December 6, 2023 5.0 Pros Easy to use. As simple as you'd like it to be. Quick response times when problems occur. Cons I do home visits. I haven't found that option on there yet. It would be awesome if it could calculate distance between home visits too. Review Source Response from Zanda December 13, 2023 Hi Alice, we are grateful for your feedback on Power Diary. It's encouraging to hear that you find our platform easy to use and appreciate the quick response times from our support team. Regarding your specific need for a home visit option, we acknowledge the importance of this feature for your business operations. We understand how this could significantly enhance the efficiency and planning of your day-to-day activities. Please know that we take user feedback very seriously and are always looking to evolve our product to better meet the needs of our diverse customer base. If you'd like to discuss how to better fit Power Diary functionality to your business needs, please do not hesitate to book a free support call: https://www.powerdiary.com/book-a-call/ Thank you! - Irina SD Sarah D. Clinical Psychologist Health, Wellness and Fitness Used the software for: 2+ years ### "Hassle Free!" September 2, 2022 5.0 I've been with Power Diary for over 3 years now, and have no intention to change. It meets all of my needs as a solo practitioner, and I find it really easy to use! Customer support has always been helpful too! Pros I rely on the automated features such as appointment reminders and email templates. I run my business solo, so this saves me so much time! I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare. Cons There are a couple of functions in Power Diary that I do not use as I found them clunky and unreliable. These are video calling and fax. Instead, I use Zoom and utbox. Reason for choosing Zanda I had already gained some experience with Power Diary in a larger practice, and I liked it then, so why change! Review Source Response from Zanda September 13, 2022 Thanks so much for the great review! We love hearing that the system is saving you time, and that it meets your needs as a solo practitioner! Thanks again -Heather VM Vanessa M. Principal Clinical Psychologist Medical Practice Used the software for: 2+ years ### "Very happy with PowerDiary" July 16, 2019 5.0 It had made it far easier for me to manage my practice in an integrated fashion. I’m essentially using just one to to book appointments, invoice clients, send reminders, keep notes, send letters, manage finances etc. It takes a while to have everything running from PowerDiary but it’s worth putting in the time. Pros The thing I really like about PowerDiary is that even with only a single diary, there are no limits on the number of users. Importantly, it is also very user friendly. There are multiple admin staff where I practice and it doesn’t take long for new users to get comfortable with the key features. Cons I think the main limitation is the lack of internal messaging. I would appreciate admin being able to send me a message that appears in the program for a different user. Alternatives considered [OMessenger](https://www.capterra.com/p/47868/Outlook-LAN-Messenger/) Reason for choosing Zanda Cost, web based design, number of users. Review Source Response from Zanda July 19, 2019 Thanks for your review Vanessa! We agree that it's important that all your admin staff can access and use Power Diary without any extra charges! We'll add the internal messaging to our list of suggestions for future improvements :) JD Johanna D. Owner / Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great system for my business and does everything I want it to do" July 13, 2019 5.0 I am very happy with the performance and customer service of PD. Yes it is a monthly investment but it’s worth the ease and help it brings to my company. Pros Power diary is very easy to work with. It integrates with Xero and does what you need a system to do. Customer service is always great, you’ll always receive a reply and answer. And even if certain features are not available yet, they listen and make changes to the system to make it more user friendly. It is a very user friendly system. Cons The notes feature in Power diary could do with some improvement but that said, it is already improved heaps from how it was but could still do with some tweaking to make it better. Bulk communication could have more parameters to choose from (eg location etc) Review Source Response from Zanda July 17, 2019 Hi Johanna, thanks for your lovely feedback. Glad to hear you appreciate the customer service and also our continual improvements. We're continuing to improve the notes section (lots of preformatted templates coming up soon). Of course, if you have specific ideas, please send a note to our support team (or by chat) and we'll add them to our requests. Glad to hear you saying Power Diary is a very user friendly system - exactly what we're striving towards! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.