# Zanda Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zanda Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more.

Source: https://www.capterra.com/p/180530/Power-Diary

---

# 

 Zanda Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zanda

## What is Zanda?

Zanda is a complete practice management platform for allied health practices. Designed to streamline clinic operations, Zanda offers calendar management, online bookings, automated SMS & email reminders, invoicing, note templates, optional AI-powered session transcription and clinical notes, telehealth, and more. Designed to enable efficient workflows, Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook and Google Calendar, Apex (US), and Medicare/DVA (AU), and more. Zanda can help by supporting clinics of all sizes—from solo practitioners to multi-location practices. We work with a variety of health professionals, such as psychologists, therapists, physical therapists, and chiropractors. Our CRM centralizes client details, insurance information, and appointment history, while the client portal allows for 24/7 online booking and payments. Other features include built-in system notifications, a Practice Operations Manual, reports, and 2-way SMS chat.

## What is Zanda used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Overall rating

Based on 204 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Zanda alternatives

Highest Rated

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (491)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180530/Power-Diary/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Confirmations/Reminders

4.7 (50)

80.00% of 50 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Management

4.7 (42)

73.81% of 42 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.5 (29)

68.97% of 29 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.5 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

HIPAA Compliant

4.8 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Scheduling

4.7 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Zanda 155 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage the treatment plan and coordination between care providers and patients with special health care needs

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Schedule in-person or online classes

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Create and securely store digital patient records

Plan an event's time and location

Database of frequently used, popular workout routines

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Serves chiropractic practices

For mental health professionals providing therapy to multiple patients at the same time

Intended for medical use such as diagnosis, treatment, and consultation

Designed for medical spas

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Must serve psychiatrists/psychiatric practices

Designed for the use of speech therapists

For mental health professionals that specialize in substance abuse therapy/programs

Store, manage and track all forms in a centralized location

Automatically find mutually available meeting time slots across multiple calendars

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Transactions that typically involve face-to-face interactions between the payer and the payee

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Manage billing and payments for a healthcare provider

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Track and monitor patient no-show rates

Track and organize on-call shifts

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

Accept and process online payment transactions

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide online therapy to patients/clients through secure video sessions

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Record, update and manage waiting lists

Estimated waiting time in the queue

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (204)

4.4

Based on 204 reviews

## Pricing

Value for money

4.4 (186)

Free Trial

[View pricing plan details](https://www.capterra.com/p/180530/Power-Diary/pricing/)

Health Practice Starter Plan

$19.00

Flat Rate,Per Month

It includes:

-   1 User
-   Unlimited Clients
-   Unlimited Telehealth Lite
-   100GB File Storage
-   Automatic Appointment Reminders
-   Paperless Intake Forms
-   Ready-to-use Progress Notes
-   Integrated Billing
-   Client Booking Portal

Health Practice Growth Plan

$49.00

Flat Rate,Per Month

It includes:

-   Unlimited Users
-   Unlimited File Storage
-   Practitioner Scheduling
-   Advanced Waitlist
-   Customizable Note Templates
-   Practice Operations Manual
-   Multiple Locations
-   Room and Resource Management

Value for money

4.4 (186)

4.4

Based on 186 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Tyro](https://www.capterra.com/p/276854/Tyro-Payments/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (188)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (188)

4.6

Based on 188 reviews

## User reviews

Overall rating

4.6

Based on 204 reviews

Filter by rating

5(140)

4(55)

3(5)

2(2)

1(2)

Mentioned topic

Sorted by most recent

FG

Freya G.

Administrative staff

Hospital & Health Care

### "Lagging and slow performance"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

February 23, 2026

My experience with Zanda was overly complex at first especially when it has was my first time using this product, but with time it was easy although I still feel they product should improve in speed and performance.

Pros

The aspects that it helps health records and medicals scheduling, patient records, and health tech records such such clinical notes and secure storage of data.

Cons

It occasionally slow at times and lags while loading data. It's has complex interface find it hard at first.

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Zanda offers all in one practice management unlike Practice Fusion by Veradigm who is good for basic charging and scheduling only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 3, 2026

Thank you, Freya, for sharing your experience and detailed feedback. We’re glad Zanda is supporting your records, scheduling, and secure data storage needs, and that it became easier to use over time. We understand how frustrating slow loading or lag can be, especially in a busy healthcare setting where efficiency matters. Performance and usability are ongoing priorities for our team, and feedback like yours helps guide improvements. If you’re still experiencing speed issues, we’d love the chance to investigate and support you directly. Please reach out at support@zandahealth.com for assistance. Thank you again for your honest review - we’re committed to making Zanda both powerful and consistently smooth to use. Warm regards, Irina.

NF

Nelson F.

Office

Construction

### "Great Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

January 29, 2026

My overall experience with Zanda is good. It is one simple platform with total control & that makes things easy to access.

Pros

I like that Zanda helps by managing the administrative load. It makes a lot of things easier & simple.

Cons

I feel like the calendar can be it bit more updated. Maybe making it look a bit more modern would be a good idea.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2026

Hi Nelson, thank you so much for taking the time to share your experience with Zanda. We’re really glad to hear that Zanda has helped lighten the administrative load and made things easier to manage day to day, that’s exactly what we aim to support, especially for small teams and solo operators. We also really appreciate your honest feedback about the calendar UI. Keeping the interface modern and intuitive is something we’re actively working on, and comments like yours play an important role in shaping where we focus next. Thanks again for giving Zanda a try and for sharing your thoughts. If you decide to continue exploring the platform and have any questions or ideas along the way, our team is always happy to help. Warm regards, Irina.

Ivan F.

Owner

Alternative Medicine

### "When it works, it's great. When it doesn't, it's a disaster, and the service is even worse. "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 6, 2026

See above, pretty well sums it up. When the software is working it's fantastic. When it doesn't, it's like pulling teeth to be heard or seen by the developers, while they treat you like a junior staff member in their office because they're too lazy to do anything for themselves. It's actually disgusting.

Pros

This software does almost everything one could need from clinic software. There's not much left wanting, except the ability to manage and track batch numbers on herbal products.

Cons

When it works its great. When it doesn't work, there's a very poorly designed chatbot to deal with which will happily allow you to do all the tech's trouble shooting for them, collating screenshots and version numbers and error codes, followed by a quick message to send all that separately via an email (after you've done the work, not before, as if you don't have enough to do when you're clinic software isn't working). Then, you'll wait 1-2 hours to get a human who will take you through all the troubleshooting steps (again) that the chat bot did. Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head. This is despite the error logs of your browser, which you never even knew existed prior to becoming Zanda's trouble shooting staff by proxy (with well under market rate compensation mind you, IE ZERO), showing an issue which a simple Google search demonstrates is on the developer (ie ZANDA's) end, not your computer.

Alternatives considered

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Reasons for choosing Zanda

UI, which has since changed dramatically, somewhat regretful of my decision

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kate M.

Allied health professional

Health, Wellness and Fitness

### "Great practice software platform for allied health professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 20, 2025

Overall very happy with the features and they are always updating and adding new features and improvements.

Pros

Designed for allied health professsionals. Wide range of features including integrated telehealth, SMS reminders, customisable forms and note templates, online bookings and client portal.

Cons

Would like the option of phone support rather than only email or chat - you can book a phone session but booked out for weeks so this doesn't work for urgent issues. Would also love more features in the client portal eg sharing of documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2025

Hi Kate, thank you for the great review! We’re so glad to hear you’re enjoying the platform and finding the features helpful in managing your practice. It’s great to know the transition has made a positive difference for you. We also appreciate your feedback on support options and the client portal. Your input is incredibly valuable as we plan future updates. Thanks again for being part of the Zanda community! Warm regards, Irina

DG

David G.

Counsellor

Mental Health Care

### "Zanda ticks all the boxes and then some!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

I have continually been amazed and thrilled on discovering what Zanda is able to do and the simple and efficient way that I have been able to use so many features.

Pros

Zanda has proven to be user friendly, affordable, intuitive and so much better than any expectation had for it.

Cons

Honestly, what is there not to like. The cherry on the cake has been the addition of AI created note taking. I didn’t expect this as I never believed it was possible!!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 1, 2025

Hi David, thank you for the glowing review! We're absolutely delighted to hear that Zanda has exceeded your expectations and that you're enjoying the intuitive, affordable experience. It's fantastic to know that BizzyAI note-taking has been a pleasant surprise and a game-changer for you, bringing real innovation to your workflow. We’re so glad you’re discovering more of what Zanda can do and finding it both simple and efficient. Thanks for being such a passionate part of the Zanda community! Warm regards, Irina

IR

Ines R.

Practice Administrator

Mental Health Care

### "Needs many improvements"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 17, 2025

To be honest, I wouldn't recommend Zanda to anyone. Although is fully remote, I think it's missing many useful features and is not user friendly.

Pros

I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place.

Cons

I don't like that Zanda is not user friendly. There is not a simple way to do things on this app, everything has several ways to do done and is quite confusing.

Alternatives considered

[Halaxia](https://www.capterra.com/p/233501/Halaxia/)

Reasons for choosing Zanda

halaxy - As mentioned we were looking to update our software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2025

Hi Ines, thank you for your feedback, we truly appreciate you taking the time to share your experience. We’re glad to hear that you value the all-in-one nature of Zanda for bookings and communication. That said, we're genuinely sorry to hear that you’ve found the system confusing and not as user-friendly as expected. Most health practices find Zanda to be a major improvement over other options, and we’re actively working on a number of exciting new features to make it even better. We’d love the opportunity to better understand which areas felt unclear or overly complex to you. If you're open to chatting, our team is here to listen and support you however we can. If you’re considering switching platforms, we strongly advise reviewing the privacy terms of any free software carefully. Many of these providers include clauses that allow them to sell user data. In contrast, Zanda is ISO 27001 certified and upholds industry-leading standards for data security and privacy. Thank you, IrinaS.

Vinicius G.

Software Engineer

Computer Software

### "Excellent Tool to manage Health Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 12, 2025

Pros

I really like how easy is to do everything on this platform.

Cons

The onboarding process is so smooth and instructive, that I was able to learn how to use it fairly quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2025

Hi Vinicius, thank you so much for your kind words! We're thrilled to hear that you find Zanda easy to use and that the onboarding process helped you get started quickly and confidently. It's our goal to make managing health services as seamless and intuitive as possible, and your feedback means a lot to us. If you ever need support or want to explore more features, we’re always here to help! Thanks again, Irina

HW

Hsiang-Hua W.

counselor

Mental Health Care

### "Good price to get your business started"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

April 10, 2025

I like how it is about 10 bucks a month to get it started, so not too burdensome for a private practitioner.

Pros

I like how I can use the app on my phone to have access of my profiles.

Cons

Some parts of use can be confusing. Not as smooth as the other similar I have for the past.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2025

Hi Hsiang-Hua, thank you for sharing your thoughts! We're so glad to hear that Zanda affordability and mobile access have helped you get started as a private practitioner without the burden of high costs. We appreciate your feedback about areas that felt a bit confusing. If you ever need a hand navigating any part of the system, our support team is here and happy to help at support@zandahealth.com Warm regards, Irina

PT

Penny T.

Psychologist

Mental Health Care

### "Love this program!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2025

Fantastic overall experience, I'm very happy with this program.

Pros

This is a great program that meets my business needs. It's so easy to use, and well integrated with other software. There are so many great features! The templates are easy to personalise, with fields I can merge into my emails. While I was setting up my business on this platform I was able to have all my questions answered through the chat function or the knowledge base. I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients' Zanda file once they are completed, with no need for me to manually file them.

Cons

I did not know about the fees associated with sending out texts through Zanda before I signed up. I would have liked to know about these costs.

Switched from

[coreplus](https://www.capterra.com/p/111553/coreplus/)

Opening my own business, did not find it easy to use, colleagues completed research and informed me Power Diary was their recommendation for my needs. I have used it before at another practice and recalled it was great.

Alternatives considered

[coreplus](https://www.capterra.com/p/111553/coreplus/)

Reasons for choosing Zanda

Easier to use, better visually designed, good price for the product, loved the integrated features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Thank you for taking the time to review Zanda! It's great to hear that the client portal and online forms are streamlining your workflow. We appreciate your feedback on the costs for SMS–your comments have been shared with the team. Thanks again for sharing your experience with us! -Heather

JB

Jenni B.

Counselor

Individual & Family Services

### "Buzz through your day "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 5, 2025

The calendar filters are amazing easy to use every new pops up and you only see that day (unless scheduling)

Pros

I like the easy navigation, calendar filters, invoicing

Cons

It was a little complicated but once able to explore it it was smooth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2025

Hi Jenni, Thanks for sharing your thoughts! We're so glad to hear that you're enjoying the easy navigation, calendar filters, and invoicing—especially that the calendar filters are making scheduling smoother for you. We also appreciate your honesty about the initial learning curve. We’re always looking for ways to make Zanda as intuitive as possible, so if there’s anything specific that could have made your experience easier from the start, we’d love to hear your thoughts! If there's anything we can do to improve your experience and help increase your assessment here, please don’t hesitate to reach out. We’re here to help and always striving to make Zanda even better. Thanks again for your feedback! Fiona

[View all Reviews](https://www.capterra.com/p/180530/Power-Diary/reviews/)

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