# Demodesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Demodesk Software - reviews, pricing plans, popular comparisons to other Sales Coaching products and more.

Source: https://www.capterra.com/p/180493/Demodesk

---

# 

 Demodesk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Demodesk

## What is Demodesk?

Demodesk is redefining B2B sales with AI Sales Agents that automate CRM updates, analyze conversations, and provide real-time coaching. These AI tools streamline follow-ups, improve rep performance, and surface high-converting opportunities—freeing teams from manual tasks and enabling smarter, faster selling. Built for multilingual, European-focused teams, Demodesk integrates directly into existing workflows to boost conversion rates and sales consistency at scale.

## What is Demodesk used for?

[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Demo](https://www.capterra.com/demo-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$79

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Demodesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://demodesk.com/&name=Demodesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Demodesk

4.7 (19)

VS.

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$79

Per User

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (19)

Ease Of Use

4.6 (232)

Value For Money

4.5 (15)

Value For Money

4.5 (226)

Customer Service

4.6 (17)

Customer Service

4.4 (227)

## Demodesk alternatives

[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180493/Demodesk/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Content Library

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Centralized repository to store content and assets

Content Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

For Sales Teams/Organizations

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Caters to sales teams

Reporting/Analytics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Sales Onboarding & Training

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Demodesk 116 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Assign issues and tasks based on availability or required skills

System that automatically dials calls

Distribute/route/connect calls

Use AI to convert voice into text automatically

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Tools that allow users to create and publish courses and course material/content

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integration with third-party CRM systems

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ability to handle large datasets

Protect sensitive data for digital privacy

Create visual demos to showcase the functionality and features of a product.

Share screens of either your computer's desktop or your browser tab with another computer

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Pre-made examples and templates for emails

Monitor and track what your employees are doing

Tracks metrics that provide insight into how a user interacts with any interface or product

Plan an event's time and location

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Designed for contact centers.

Caters to sales teams

Used as a promotional or demonstration tool in sales and marketing presentations

Establish measurable goals and objectives and track their progress over a specific period of time

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow several participants to share screens simultaneously

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Allow one presenter to pass control of the screen sharing to another participant

Send messages to selected individual(s) from the entire audience

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Share only a specific tab on your desktop while continuing to work in other tabs without sharing them

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

Track employee/learner's progression through training programs

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Record and playback video calls

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Supports various video file formats

Allows multiple users to simultaneously annotate on a digital whiteboard

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

4.5 (15)

Free Trial

Enterprise

$79.00

Per User,

It includes:

-   Meeting analytics
-   Tailored onboarding
-   Premium support
-   API & webhooks
-   Audit logs
-   Advanced user permission rights
-   Custom CRM workflows

Value for money

4.5 (15)

4.5

Based on 15 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (17)

4.6

Based on 17 reviews

## User reviews

Overall rating

4.7

Based on 19 reviews

Filter by rating

5(14)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VL

Vivien L.

Versicherungsfachfrau

Insurance

### "5 Sterne !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

Sehr kundenfreundliches Tool um Beratungen durchzuführen. ,,Guter Aufbau und vollste Zufriedenheit´´

Pros

Demodesk bietet verschiedenste Möglichkeiten eine Beratung gut vorzubereiten! Außerdem befindet man sich in einem virtuellem Beratungsraum. Der persönliche Kontakt ist gegeben.

Cons

Da ich von diesem Tool überzeugt bin, habe ich keine negativen Einwände oder Dinge dir mir weniger gefallen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LE

Layal E.

Marketing Systems Analyst

Computer Software

### "DemoDesk for sales enablement "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 23, 2023

Pros

User-friendly system. Easy to set-up. Integrates with top CRM systems such as Hubspot & Salesforce.

Cons

Some parts of the product are still being worked on

Switched from

[Drift](https://www.capterra.com/p/227417/Drift/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Simon D.

Director

Computer Software

### "Weak compared to competition, too expensive for little value"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 5, 2022

Poor product that did not develop well over time Additionally bad business practices making it hard to leave Would not recommend

Pros

Initially, we thought the software will help us streamline our pitches. This is really the only reason why we considered it

Cons

The online video platform is buggy at best and unusable at its worst. About 40% of meeting are shifted off the platform after the meeting started as somebody could not connect, use video or audio. The initial UX of the admin interface is hard to use and now with the update little improved, besides not finding anything anymore after literally every page and navigation changed. As we liked some ideas, we stayed on and hoped the development improved the product. The mobile experience is insufficient. After deciding that this is not a good option for us in the future, we tried to cancel. This is not possible online and interaction with support is required. That is uncommon for a simple SaaS tool and a pain for customers.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reasons for choosing Demodesk

Easier, works better, easier in meetings with multiple conference channels that work

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vineet B.

Director

Computer & Network Security

### "Great customer meeting platform, changes your approach towards making a sale !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 2, 2021

Pros

Love how you can show webpages from inside the meeting playbook without sharing your whole desktop. New routing feature helps your filter/sort prospects to appropriate reps and you can customize questions based on how your assign sales rep to a customer. Customer needs just a web browser to attend the meeting demo. Everything is automated, meetings are scheduled in your calendar based on subscribed events. Connects with your CRM, google/officee365 calendars.

Cons

find the pricing to be little higher, but then its a niche product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

senior customer Success

Computer Software

### "great customer success"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 23, 2020

Pros

as soon, as I face any challenge somebody will be there to help me.

Cons

the "power-point" feature I don't get it.

Switched from

[Whereby](https://www.capterra.com/p/182733/appear-in/)

Demodesk offers there service in German. Two users at the same time can use demodesk

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Karolina K.

Head of Product Marketing & Customer Success

Information Technology and Services

### "Next level sales / best customer experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 16, 2020

Pros

webbased screensharing without any download efforts on lead/customer side, the overall customer experience, usage for sales & customer success, integration with HubSpot

Cons

no credit card payment on our subscription level

Switched from

[Calenso](https://www.capterra.com/p/192364/Calenso/)

better user and customer experience, esp. screensharing without download processes!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marius H.

SDR

Information Technology and Services

### "Easy, self-explaining & always working"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 29, 2020

Sharing my screen is essential for my work with customers. With demodesk its easy to share & set up appointments.

Pros

There aren't many clicks or explanations for setting up a demo desk meeting. Its super easy to use & my customers use it without any problems as well. Happy with that easy and always working solution.

Cons

Nothing in my mind right now. An always upfront overview with the meeting participants on the side of a corner would be nice. (seeing who is speaking, little symobls)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Chief Growth Officer

Internet

### "A tool focussed on customer interaction"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2020

Pros

\- Quite a difference (in a positive way) coming from pure screensharing tools: This is really focussed on customer interaction - Integrations with Salesforce and Hubspot - Automation of scheduling

Cons

\- Setup took longer than expected for us - Not a cheap tool, investment should be considered if you have a sales team of 20

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Eric H.

Editor/Publisher

Music

### "Easy To Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 19, 2020

Love collaborating with colleagues on art on the same screen. Proofreading with colleagues is made much easier as well.

Pros

This is great for having multiple people work off the same screen. It's also great that you don't have to download anything. The free trial has worked wonderfully.

Cons

There doesn't appear to be a chat function which is unfortunate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2020

Hi Eric, Thank you for sharing your feedback. We are glad that Demodesk could help you avoid downloads and work together with other participants in the meeting. The chat function is fully available. We will be happy to assist you if you can't find it.

FP

Federica P.

Account manager

Consumer Services

### "Useful and easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2020

I used to use it since a week or more and I am learning how to use it properly.

Pros

It is super easy for my job to have the chance to interact with my customer because it makes it faster and easier for me and for them too.

Cons

It is only a bit small the screen when you share it with the customer and it would be the best to implement a way to use it better from the phone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 30, 2020

Hi Federica, Thank you for reviewing the product. I am happy to tell you that the zoom function is implemented and works smoothly. You can now fully manage the size of the screen from your side.

[View all Reviews](https://www.capterra.com/p/180493/Demodesk/reviews/)

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