# Office Tracker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Office Tracker the right Facility Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18032/Office-Tracker/reviews

---

Office Tracker

4.4 (71)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Office Tracker

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

TL

Tim L

Director of OperationsEntertainment, 11 - 50 employeesUsed the software for: More than 2 years.

“This is time consuming and creates the potential for errors.“

July 7, 2022

## Showing most helpful reviews

Showing 1-25 of 71 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tamika B.  
Sr. HR Representative  
Wholesale  
Used the software for: 2+ years

### "An Awesome Scheduler!!"

October 27, 2019

5.0

As a company that employs many sales representatives, we constantly have to have inter-company meetings as such, Office Tracker is a great scheduler for our daily conference room meetings. This software informs us of what conference rooms are available and it also has the ability to order need items for meetings.

Pros

The ease of scheduling without schedules conflicting, the availability of conference rooms and the times the rooms are available.

Cons

Office Tracker has proven to be an invaluable tool for our company as such there aren't any negatives to report from the usage of this product. It has indeed been both a time and cost saver!

Review Source

JM

Jeff M.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Scheduling is a breeze"

March 27, 2019

5.0

Pros

Our company has workers that are mobile and do not have the schedule before they leave the shop. The schedule gets adjusted daily and sometimes changes are made real time. It is imperative to have my employees get these changes on their mobile device as soon as it occurs. The labeling allows for customization which through color coding my employees can know quickly urgent appointments or other types of appointments. They can also easily update the appointment thus allowing me to know when it has been completed. The old days of making 100 phone calls a day are gone. So impressed by Office Tracker which is why I have been using this for over 10 years.

Cons

The only downside is you have to have a server or a dedicated machine that acts as the server machine. Most of the time it is no issue if the server reboots or I lose power because I am near the server to get it back up and running however if I am also away from the server and it goes down we are down until I can get someone over to get it back up or I can get there myself. There may be a better way but I just have not explored that yet with their service team which by the way are excellent at responding quickly to my issues.

Review Source

JG

John G.  
Facility Manager  
  
Used the software for: 1-2 years

### "Overnight lost all future event entries with no explanation why."

April 4, 2018

1.0

Pros

Nothing at all... This product is not user friendly and offers no technical support. I also understand the annual fees will be increasing before ou next renewal. I am immediately moving platforms.

Cons

Bottom line to me, the Office Tracker system failed! I see little to no use restoring the existing backed-up version since because when the back-up system was established (on our end) it was not set to overwrite (and, no other software application had any problems with lost data requiring restoration); therefore, any reasonably recent version is non-existent (that part is our fault, I understand). That said, it was our believe that this data was stored in your system. The only reliable option I see is to install Google Calendar and start from fresh since I have lost faith in Office Tracker due to whatever happened to forwardly stored events (past events were not effected)(and the problem occurred over a weekend of non-use). I am extremely disappointed with the product itself and the lack of direct support in place for me as a client. Your product has put our business in serious jeopardy and caused many internal problems. I manage another Lodge as well for which we use Google Calendar and that information is secure. Product support via e-mail and "how to" articles is not a viable option for non-IT individuals. I see no advantage to your product and no effort has been made to point any out. I cannot understand the product capabilities that enticed my predecessor, who paid amount per year, to license this product.

Review Source

TL

Tim L.  
Director of Operations  
Entertainment  
Used the software for: 2+ years

### "Satisfied"

July 7, 2022

5.0

Pleased with the overall package. Works well for what we need.

Pros

Ease of use and stability, simple processes and procedures

Cons

I have two minor annoyances: 1) when I copy and paste an event the newly posted event automatically assigns every “name” to the newly posted event. I have to go back in and exclude unwanted “name” assignments. This is time consuming and creates the potential for errors. 2) In our business there’s a great need to be able to build/print calendars showing Monday as the first day of each week (not Sunday). It’s a contractual issue with Union musicians whose week run Mon-Sun.

Reason for choosing Office Tracker

Price, ease of start up and use.

Review Source

SJ

Steve J.  
NSG Manager  
Telecommunications  
Used the software for: 2+ years

### "Eay to use and great visualisation"

March 6, 2019

5.0

Utilising Office Tracker for scheduling Engineers and their jobs it is easy to see their availability and downtime simply by looking at the available 'white-space' (ie time during the day that hasn't been allocated) so that rescheduling/reorganising of jobs can be made to produce the most cost effective solution.

Pros

Easy to use and easy to categorise jobs via label colour makes it such an effective tool to manage the Engineers and their jobs.

Cons

Start-up time while it processes names and events seems to take a long time. Licences being used and allocated over a 24 hr period rather than by connected users. Not so much a 'least like' but as we use it to schedule UK wide Engineers it would be nice to have functionality to be able to group them via, maybe, another column we could use for 'Region', colour-code the names field (not just the leading edge of the entries) so we can quickly see who's in what group and also be able to select them by group (rather than having to use the name pallet and un-tick all the others).

Review Source

Jonah G.  
LCSW-C  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use, great customer support"

February 1, 2019

4.0

This has helped us over many years now with our complex scheduling needs.

Pros

\-You can schedule a large number of offices -There is both a web and a local version, and flexibility in pricing -Instructions on how to use the program are clear

Cons

The full web version is a bit pricey, although there are a number of options that are more affordable.

Review Source

TS

Teresa S.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great Software!"

May 15, 2019

5.0

Pros

I have been using Office Tracker for about 5+ years. I like the easy use of their software. I like having the multi-user feature. I like that you could schedule for future events. The office staff have always been very positive and helpful, when I have needed their assistance. I would stay an over all "10" product.

Cons

I think the only thing that I find , it when 2 users are trying to schedule the same time for a person. It does not show that something is being typed in. It does have where you cant type in. But sometimes things get over booked due to this. It would be nice when this happens , if something popped up , that such such is typing in that area.

Review Source

Adam P.  
Vice President, Managing Partner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Making it Work!"

October 16, 2018

4.0

Overall it does a nice job of keeping track of our daily agenda for multiple operations.

Pros

OfficeTracker is very flexible an easy to use. Training is quick and simple. Changing appointments, updating capacity and making revisions are effortless.

Cons

We wish this integrated with software more.

Review Source

Bunker H.  
Owner/Partner  
Computer Networking  
Used the software for: 2+ years

### "Love it!"

October 10, 2018

5.0

We use this daily and it works great!

Pros

The ease of use and the scheduling is so simple.

Cons

If anything...the price being cheaper be nice.

Review Source

MC

Matt C.  
President  
Media Production  
Used the software for: 2+ years

### "Long-time user - Still love it!"

March 11, 2019

5.0

We use OT to schedule our contractors around the world for Live Captioning and Transcription work. It does a nice job of ensuring consistency and timezone adjustments.

Pros

It works! Pretty simple and uses our SQL for integration into our existing CRM

Cons

A few glitches here and there and upgrading has been a challenge.

Review Source

CB

Crystal B.  
AA  
Medical Practice  
Used the software for: 2+ years

### "Office Tracker"

April 4, 2019

5.0

Pros

We like that only some people can edit and everyone else can view. Easy to search and use.

Cons

The view from the administrator and the user are different and print different. Wish the view for everyone looked like the admin user.

Review Source

CH

Christy H.  
Meeting Room Manager  
Education Management  
Used the software for: 6-12 months

### "Review"

November 29, 2018

4.0

Overall I am pleased. Just some little changes, like the one mentioned above, would make it even better

Pros

It is easy to maneuver around to check dates quickly. It is easy to print out a report of the meetings for the week also.

Cons

I don't like that if I schedule a reoccurring meeting that if one date is not available that I can't just exclude that date and schedule the rest; or I wish it would give me the option to move that meeting to another meeting room. Right now if this happens, I have to schedule the meetings up to that date, then schedule the rest after the unavailable date. It would just be easier to have the option to move that meeting to another room or to exclude that date so the rest of the meetings could be scheduled.

Review Source

RJ

Robert J.  
Facility Rentals Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Office Tracker Review "

March 18, 2019

4.0

We use office tracker to publish our daily room schedules.

Pros

It is fairly easy to use. It accomplishes our basic goals as an organization.

Cons

Would like more control over the functionality.

Review Source

KC

Kathryn C.  
Office manager  
Law Practice  
Used the software for: 2+ years

### "Efficient."

April 1, 2019

5.0

Pros

It is easy to use, navigate and highly customizable.

Cons

The exorbitant extra charge to be able to access the schedule remotely.

Review Source

SW

Scott W.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Office Tracker Review"

May 23, 2019

4.0

Pros

Ease of individual use and being able to review remotely.

Cons

Full users being locked out of software.

Review Source

ES

Elizabeth S.  
Admin. Asst. to IT Dept.  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Office Tracker"

January 29, 2019

5.0

Pros

We have enjoyed the ease of access in scheduling the meetings we need to and keep track of them. It's accessible and able to recall past information easily which is very important to us.

Cons

There hasn't been too much that we haven't enjoyed about this software.

Review Source

PE

Patience E.  
Digital marketing  
Computer Networking  
Used the software for: Less than 6 months

### "My experience with office tracker"

July 26, 2021

4.0

Office tracker is giving me value for my money.

Pros

The features are easy to use and navigate. As a result of this, the value I got worth the money used in getting the office tracker. Well done guys and keep improving.

Cons

Right now I'm comfortable with how it's working for me. But there's always room for being better and better.

Review Source

CM

Carol M.  
GM  
Hospitality  
Used the software for: 2+ years

### "Excellent Product"

January 10, 2019

5.0

Double booking overbooking, is a thing of the past.

Pros

Very user friendly, great for multiple users with several areas.

Cons

There really aren't any cons we have multiple users, it enables non event staff to check availability when the office is closed.

Review Source

FK

Fred K.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "HCB DIstribution"

October 29, 2018

4.0

I really like it for keeping track of my schedule

Pros

The way you can customize to your company's needs

Cons

When ever I do have an issue. The costumer service is tough to communicate with unless you pay to talk to someone.

Review Source

CM

Cory M.  
Co-Owner  
Facilities Services  
Used the software for: 2+ years

### "Liking Office tracker"

December 10, 2018

4.0

We use it everyday , and like it very much

Pros

Ease of use and design and use. Being able to use colors for scheduling

Cons

I need to look in to the mobility of office tracker

Review Source

JV

Julie V.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Office Tracker Customer Feedback"

February 20, 2019

4.0

We use as scheduling system

Pros

Have used this software for many years. Ease of use is a positive

Cons

Number of options available to compromise

Review Source

CK

Crystal K.  
Service Manager  
Automotive  
Used the software for: 6-12 months

### "Best Scheduling Software"

November 26, 2018

5.0

Used this software years ago and got away from it.......not sure how we managed but have the software again and love it!

Pros

\-Ease of booking work into a busy shop. -Scheduling jobs for 10 technicians is managable and easy to understand

Cons

like all aspects of the software. We are not using to its full potential yet but we like everything its doing for us.

Review Source

AP

Angie P.  
Administrative Coordinator II  
Education Management  
Used the software for: 1-2 years

### "Office Tracker"

September 14, 2018

5.0

very positive

Pros

It is easy to use, the reoccurring event is very helpful.

Cons

setting up is a little difficult but once you figure it out goes very easy

Review Source

PS

Peter S.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Great software but not exactly what we need"

October 12, 2018

4.0

Pros

visibility through out our company and communication

Cons

We are looking for something that does a better job tracking labor hours

Review Source

EH

Ellen H.  
Chief Operating Officer  
Education Management  
Used the software for: 2+ years

### "Scheduling People and Science Materials"

April 8, 2019

4.0

We are happy with Office Tracker and have been using it for about 10 years.

Pros

The web based access so that our instructors can see the details of their assignment at any time is invaluable. We also really like the email notification for additions and changes. Many instructors utilize the vcal attachment so that they can integrate our assignments with the rest of their lives. The client software provides easy viewing of many schedules simultaneously for quick decision making when re-assignments need to happen.

Cons

We would like to have more customize-able fields so that we can track materials with specific entries in the database rather than narrative in the agenda field.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.