# Zyte Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zyte the right Data Extraction solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180165/Zyte/reviews --- Zyte 4.4 (43) [View alternatives](https://www.capterra.com/p/180165/Zyte/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zyte Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews TS Tushar S CEOInternet, 2 - 10 employeesUsed the software for: 1-2 years. “The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers.“ May 22, 2022 JF John F ceoAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “The entire system is designed to steal your money.“ November 10, 2024 TS Tushar S CEOInternet, 2 - 10 employeesUsed the software for: 1-2 years. “Support teams are extremely responsive even on weekends and we've never been let down.“ May 22, 2022 SG Sajjad G ManagerE-Learning, 51 - 200 employeesUsed the software for: More than 2 years. “Overall very poor customer service which for a software like this is a must“ May 1, 2023 🤖 Curtis B Fake Review SnifferInternet, 2 - 10 employeesUsed the software for: More than 2 years. “Easy to integrate into scrapy and other python tools.“ December 9, 2020 Aris G Web DeveloperConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “The prices are not affordable for smaller companies.“ January 12, 2021 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rami M. CEO Computer Software Used the software for: I used a free trial ### "Very useful when you want to host your scapers" March 25, 2024 4.0 Pros Did the Job I wanted it to do for me.... Which is host and test your scraper that runs in the background. Before Zyte, I had to run the script inside my terminal and that killed my battery Cons Getting started wasn't as smooth as I'm used to with services like Vercel. The user experience using vercel makes you feel like you are using a premium, top tier service. I didn't feel that when I used Zyte. Part of the reason is the UI, but there are a lot of other aspects like the snappiness and speed of the website. It took quite some time to test out my implementation. I would need to wait for some time for the build to complete to try running the web scraper again Reason for choosing Zyte It had a free plan and it works with scrapy Review Source TS Tushar S. CEO Internet Used the software for: 1-2 years ### "Best data extraction & automated proxy service" May 22, 2022 5.0 We chose Zyte after testing all leading proxy and data extraction solutions on the web. The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down. Pros \- Reliable & consistent (highest uptime) - Lowest latency - Lowest resolution errors - Excellent customer support Cons \- Pricing can be improved - IP availability in non-US locations can be improved Alternatives considered [Scrape.do](https://www.capterra.com/p/245777/Scrapedo/)[ScrapeStorm](https://www.capterra.com/p/176808/ScrapeStorm/)[ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/) Reason for choosing Zyte \- Zyte's resolution rates were the highest - Latency was significantly lower than all peers - Zyte's support was excellent - High uptime and reliability convinced us that we could depend on Zyte to sign tough SLAs Switched from [ScraperAPI](https://www.capterra.com/p/238595/Scraper-API/) \- We weren't happy with latency - Service uptime wasn't satisfactory - Resolution rates were not satisfactory Review Source JF John F. ceo Accounting Used the software for: Less than 6 months ### "no way to control your spending" November 10, 2024 1.0 Pros wasting my money and getting ripped off by zyte Cons They advertise a feature to set a spending limit, but there is no option. I contacted support, sent a screenshot, they said there is no spending limit without a subscription. The entire system is designed to steal your money. I woke up yesterday to a bill 40x times more than what was expected. Support is unhelpful and they don't care, they just want to steal your money. Zyte is designed to be misleading. Review Source Aminah N. Web Scraping Specialist & PHP Web Developer Management Consulting Used the software for: 2+ years ### "When it just works" December 18, 2018 5.0 It makes me work really fast but still secure for my clients. I look really professional even though what I did was only suggesting and installing Crawlera. It's awesome! Pros It really saves my time as a web scraping specialists. I always need rotated proxies for my client needs. I keep creating a new project and it is a lot of hassle of I have to buy proxies, renew proxies, and create proxy rotation on my own. I am glad I don't even need to think about it. It just works! Cons Well, it's just doesn't have enough advanced documentation on Scrapy Splash combined with Crawlera. Their development team in Github is very responsive though. Review Source Neil Joseph Y. Cofounder Computer Software Used the software for: 2+ years ### "Relatively Easy To Use" January 21, 2019 5.0 Our company, whatoplay.com, aggregates data from multiple sources around the world. Since we started using Crawlera, we haven't really encountered big issues. Our common ones in the last 6 months is just reaching our limit, so we just had to increase our plan. Pros We're only using Crawlera for our data scraping needs and it has worked seamlessly since we started using it in 2016. When we had to upgrade to a higher limit, the transition was fast, and no dev time was wasted updating our existing codebase. Cons Pricing can be a bit tricky especially if your need is right in between the plans. Review Source Jose Iram D. Arquiteto Sênior de Soluções Analíticas Food & Beverages Used the software for: 1-2 years ### "K-LIX" December 10, 2018 5.0 I have a good experience with scrappinhumb, in a matter of minutes I can develop and publish a new spider. Pros The software delivers the exactly promised result. It has a friendly interface and an efficient support. Cons You need a roadmap of new features and the pricing of third-party services. Review Source Response from Zyte January 2, 2019 Thank you for the review. All new features will be announced in our Support Center.(https://support.scrapinghub.com/support/home) We also have an Ideas Forum (https://support.scrapinghub.com/support/discussions/forums/22000200101) where we would love your input on ideas or new features you would like to see. We appreciate all input from our Customers to continue to help us improve our products. 🤖 Curtis B. Fake Review Sniffer Internet Used the software for: 2+ years ### "Amazing product - can't get any better for speedy data mining" December 9, 2020 5.0 Overall experience with them has been stellar, I will likely be a customer for life. Pros I like scalability. Sometimes we need to submit millions of requests immediately and with Scrapinghub we can really put the pedal to the metal. We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools. Cons Their billing support can be moody, but the product is fantastic!! Review Source Mikhail K. Software Engineer / Web Scraping Engineer Computer Software Used the software for: 2+ years ### "Why do you need that title?" November 26, 2018 5.0 I use and recommend that platform for years for my customers which need production-ready enterprise-grade data scraping systems. Pros \- Original and flexible technology - No vendor-lock - Easy to use for professionals - Pretty convenient API system for integration with third-party solutions Cons \- Not so easy to use by non-professional IT person that still wants to use data scraping - Lack of ability to create some kind of simple and clear user interface for such a persons - No simple solution for distributed/high-volume crawling - Lack of monitoring and alerting, non convenient logging system - Overpriced Crawlera Review Source Response from Zyte January 2, 2019 Thank you for your review we appreciate all customer feedback. We do have a managed service offering for non IT professional who want access to the Data without having any scraping skills. Carlos B. Backend Engineer Computer Software Used the software for: 2+ years ### "Overall 10" December 10, 2018 5.0 Started using it 2 years ago, learning curve totally rely on the framework because the cloud platform is pretty intuitive, self explanatory and easy to use. Whenever I needed support I have been response fast and with a favorable solution. Pros A full integrated platform for a framework well done for it purpose. Easy to use, based on others frameworks structure, so if you are used to web development in python then it's a piece of cake to create spiders. The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need. Good support and constant improvement on the platform. A lot of plugins and, open to any feature needed. Cons So far there is nothing I dislike about it. Review Source Alfredo J. Founder and Consultant Information Technology and Services Used the software for: 2+ years ### "Still leading on a more competitive space" June 24, 2022 5.0 It just works, except on cloudflare protected sites, you will need to add more expensive services or tricks. Tech support is very helpful and keep improving with new services. Pros Their cloud proxy service, combined with scrapy is still a just-works, with ip rotation from different geolocations. Cons Their other offers are expensive, even with the increasing competition. It needs a lot of work for many sites using cloud flare protection. Review Source AV Abhinav V. Product Owner Broadcast Media Used the software for: 1-2 years ### "Making life easier" March 13, 2024 5.0 Pros Our team being in limited number, setting up multiple tools for data extraction was a pain. We contacted an agency which quoted us a huge bill and that's when we found the Zyte. Few days spent in dev, no pain of servers, proxy rotation or anything and we got our job done. Cons We're happy with the product and do not find any issues yet. Review Source SF Stefano F. CTO Computer Software Used the software for: Less than 6 months ### "Amazing crawling solution" November 29, 2018 4.0 Coming from a "legacy" environment where everything was build from scratch I have to say that my experience with Scrapinghub is really positive. I started using some more advanced features such as ItemLoaders, Middleware etc. Pros Scrapinghub is so easy to use. With few setups you're ready to build your first spider. The integration with github and other addons (such as crawlera) makes things even easier to manage code deploy and proxy network management. Support for Python 3 is also a great improvement Cons I'm still in early days with scrapinghub and at the moment did not see any big issues to take into account. One things that comes in my mind to be improved is the documentation. Review Source Response from Zyte January 2, 2019 Thank you for your review we appreciate all customer feedback and are constantly looking to have better documentation with continuous improvements underway. If you see any issues in our current documentation we would love to hear from you. Please submit via our Support Center.(https://support.scrapinghub.com/support/home) TO Timothy O. Founder Information Services Used the software for: 6-12 months ### "Highly recommended!" December 18, 2018 5.0 Pros The effectiveness - it simply works better and is more consistent than other proxies. Cons The monthly limit on requests and how there is no intermediary plan between C10 and C50. Review Source MP Madalina P. Head of Business Development Retail Used the software for: Less than 6 months ### "Product extraction" May 29, 2023 5.0 Pros It is easy to use and the quality of the data is good Cons It could be a little faster but for our needs it is a good product Alternatives considered [Bright Data](https://www.capterra.com/p/208755/Bright-Data/) Reason for choosing Zyte It is easier to use Review Source NS Nitin S. Consultant Computer Hardware Used the software for: Less than 6 months ### "Web Crawling Funcionality" December 5, 2018 4.0 Great customer support and account managers. Pros Ease of use to download and manage various crawlers Cons Too much data that requires a lot of cleanup activities. It would be great if the data can be cleaned and presented in ready to use form Review Source VR Verified Reviewer Co-Founder Retail Used the software for: 2+ years ### "Simple, reliable and powerful service" December 18, 2018 5.0 Never had a problem, and customer services always replied to our requests promptly, and with attention to detail. Pros We are very happy with Crawlera. It works like a charm with our Scrapy projects, just adding a few lines of code we completely forgot about proxies that ended up failing anyway. Cons Some requests end up being very slow, but good news is most of them end up going through. Review Source VR Verified Reviewer Co-Founder Information Technology and Services Used the software for: 1-2 years ### "scrapy review" November 22, 2018 5.0 Scrapinghub has enabled us to streamline the scraping process for our company and sets the foundation for future scaling. I like the fact that scrapyhub handles the "Ops" part of scraping like provisioning cloud resources, staging data, and rotating IP addresses. Pros Scrapy is amazing, python api is easy to use, job dashboard is easy to understand, good documentation and code. Cons Dynamic pages sometimes hard to scrape, nothing wrong with lua (for splash) as a language, but can be minor barrier to entry for python/javascript users. Review Source Mikko G. Data Scientist Information Technology and Services Used the software for: 2+ years ### "I love Crawlera" January 6, 2019 4.0 I am very happy with Scrapinghub. Whenever I need to run a small scraper that I can't run on my laptop (since I don't leave it turned on 24/7), I just run it on Scrapy Cloud. Meanwhile, Crawlera is just the best! Pros I have been using Scrapy and Scrapinghub's services since 2013 and I'm so far very satisfied with their services. Crawlera, their proxy service, works very well! I don't have to setup a proxy farm anymore or configure my scrapers to point to thousands of proxy services as they do all the grunt work for you (it's all automated). Cons Minor hiccups from time to time on the dashboard. It only affects me when I want to see historical stats but this problem doesn't affect functionality. Review Source Chris B. Founder Information Services Used the software for: 1-2 years ### "Scrapinghub allows me to do things other proxy servers don't do." December 3, 2018 5.0 Scrapinghub gives my business higher quality raw data so my clients get better results. Pros This software allows me to access 97% of the web resources I need. Other proxy servers I have used gave me 75% maximum. Cons That its a time based subscription. I would prefer being able to buy a certain number of requests and renew when those run out. Review Source Response from Zyte January 2, 2019 Thanks you for your review and input on our pricing model - we appreciate all customer feedback and have fed this into our product team for review. VR Verified Reviewer Head of Software Development / Responsable de Desarrollo de Software Real Estate Used the software for: 2+ years ### "Great proxy and scraping utils with superb support" December 28, 2018 5.0 Pros I use the crawlera proxy system from Scarpinghub. It is very straightforward to use and results are great. Cons No cons until now. Once in a while a server/IP gets banned but they have a big pool of IPs to serve you. Review Source Gennaro M. CEO Research Used the software for: Less than 6 months ### "They don't promise what they sell." December 1, 2021 1.0 I bought a $ 349 Advanced plan to get 200 concurrent requests. In their free trial, the response times are very low - about a few seconds. After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests. In fact, it's like doing about 5/6 per second. After contacting their technical support, after a week, they tell me that an upgrade is required by paying an additional cost. Obviously I requested a refund since they did not promise what was advertised and told me that it was not possible since I had used the service. Of course I had used it, otherwise how could I tell that concurrent requests weren't working properly? I absolutely do not recommend this service for making me waste about a week to find a "fake" problem they know well and for asking me for an upgrade without even offering me a courtesy refund to apologize. Pros Ease of installation and integration with API Cons They don't respect what they communicate in the service. Review Source VR Verified Reviewer CTO Retail Used the software for: 6-12 months ### "Scrapinghub" November 21, 2018 5.0 Pros I use the Python scrapy module to write crawlers to monitor competitors prices. The integration with Github makes it real easy to deploy code to the hub. The dashboards are very useful to monitor progress and schedule jobs. Really happy with this offering. Cons In the beginning it was somewhat cumbersome to automate data extraction. Once I started using Python scrapinghub module life became easy. So also a pro! Review Source Diego E. Freelance Programmer Program Development Used the software for: 1-2 years ### "Shub Review" December 7, 2018 4.0 From what I've used (basic spiders) it has been great, the page is really easy to use and the cli makes deploying easy. Pros Open source, well documented and very efficient. Cons Splash needs to be migrated to another tool IMO. I don't find LUA easy to work with as a developer; not because of the language but debugging and maintaining code is really hard. If you use scrapy-splash there is a black box that cannot interact with. I think going mainstream with javascript or python whilst unifying browser scrapping and scrapy itself would be an amazing decision. So, overall I would love to see a merge between scrapy and a browser scraper. Review Source UA Umair A. Python Data Mining Expert Computer Software Used the software for: 6-12 months ### "Worst thing I have ever used in my Software Engineering career" December 9, 2020 1.0 Pros No pros - its a library full of bugs Cons \*\*\* NEVER USE THIS CRAP LIBRARY \*\*\* We had a paid plan, and this Splash is full of bugs Proxies for HTTPS urls do not work at all, the splash page just hangs forever There is no real-time UI that you can look whats happening inside Splash We created few tickets about the errors we were getting, they respond after 10+ days for a single ticket When taking screenshots, it generates white blank screenshots even the page is loaded perfectly When clicking on elements, it sometimes works, but sometimes just makes that element 'active' but does not click When selecting an element, it sometimes finds element, but sometimes does not, even though the source-code of page has that element when I print that in logs Review Source KK Kristopher K. CEO Marketing and Advertising Used the software for: 6-12 months ### "Fantastic If You Know How To Use It" November 24, 2018 5.0 Portia aside, I highly recommend this platform. It's cheap and works really well. If you know how to use Scrapy, this is easier than launching a bunch of VMs, etc. and relatively inexpensive. I knock Portia because I wanted it to work, and it will with A LOT of patience, but, if you know your way around Python and Scrapy, this is the scraping cloud platform for you! Again, there technical support has been great for me. Most of my issues have been stupid mistakes by me, but they are happy to help in a reasonable time frame (usually under 24 hours/ under 8 hours in my experience). Pros \- Works perfectly as long as you do not need Portia - Fast - Many available features in one place - It fulfills my scraping needs well - EXCELLENT technical support Cons \- Portia (beta) is almost unusable. I got a couple very basic programs out of it before I taught myself how to use Scrapy. Still, if you are looking for a value and have time to deal with the lag/hiccups in Portia, it is by far the best value for a simple point and click scrapying platform that I found. You can make it work, you will just want to put your head through the screen before you are done... Review Source Similar Products Featured