# TigerConnect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TigerConnect Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more.

Source: https://www.capterra.com/p/180133/TigerConnect

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# 

 TigerConnect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TigerConnect

## What is TigerConnect?

TigerConnect is the healthcare industry's most widely adopted communication solution for care collaboration and patient engagement. TigerConnect offers provider-and patient-friendly texting, video, and voice communication while adhering to HIPAA-compliance and HITRUST standards for security and privacy. Improve care and outcomes by easily reaching patients and families for follow-up, virtual care, and plan adherence. Enable patients to reach you for virtual visits through a digital front door.

## What is TigerConnect used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for TigerConnect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tigerconnect.com&name=TigerConnect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TigerConnect

4.6 (48)

VS.

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (48)

Ease Of Use

4.5 (211)

Value For Money

4.5 (34)

Value For Money

4.3 (201)

Customer Service

4.5 (37)

Customer Service

4.2 (206)

## TigerConnect alternatives

[4.0 (1,083)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180133/TigerConnect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Video Conferencing

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Appointment Scheduling

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Messaging

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Communicate using messages within the system

Multi-Provider Practice

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

For practices with multiple providers

One-to-One Messaging

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Send personal messages to clients or attendees

TigerConnect 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage and track all internal and external communication conducted via calls, email, text, or chat

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

For practices with multiple providers

Send personal messages to clients or attendees

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Plan availability and assign specific time slots for tasks and resources

Use your computer as a phone device to make calls over the internet

Set up connections to third-party platforms to improve business processes

Connect with meeting participants remotely over video

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (48)

4.5

Based on 48 reviews

## Pricing

Value for money

4.5 (34)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (34)

4.5

Based on 34 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Box](https://www.capterra.com/p/148766/Box/)[

myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[

Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (37)

4.5

Based on 37 reviews

## User reviews

Overall rating

4.6

Based on 48 reviews

Filter by rating

5(35)

4(10)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Omar V.

Administrator

Health, Wellness and Fitness

### "Perpetual nightmare"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 30, 2025

Horrible experience.

Pros

None. Theres really no pros regarding this software. It is very impracticable and unrealistic for the real world.

Cons

Trying to get out of a TigerConnect contract is almost impossible. I officially canceled my services with them under their required conditions and they still charge me an annual fee. Theres a big reason why all of their "customer service numbers" are designed to not allow you to speak live to a customer rep.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alyson C.

Clinical Coordinator

Hospital & Health Care

### "Great for Communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

TC has been great in the workplace as a place to communicate with other staff, especially when clients are around and we need to share confidential information

Pros

It’s great to have instant contact without having to deal with giving out phone numbers to staff and clinicians.

Cons

Sometimes it can lag upon sign in, but that could also be my personal connection or on my end somehow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DV

Drea V.

MA

Hospital & Health Care

### "Tigerconnect is the way to go "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2025

it was a great app to use to communicate with coworkers. to be able to send a message and get a quick response.

Pros

How easy it is to communicate with a group of people. how safe it was for HIPPA info.

Cons

honestly there is really nothing about tigerconnect that i did not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GH

Grant H.

Broker

Real Estate

### "It has a bit of a learning curve, but it works great."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2024

Our sales went up after we starting using Tiger because we could automate reaching out to clients and tracking client engagement.

Pros

It has a lot of features. If there is something you need to do with client connection, Tiger probably already can do it.

Cons

It does quite a bit more than I need. That makes it a little confusing to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Amanda S.

CEO, APRN

Mental Health Care

### "Love our TigerConnect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2023

Great implementation and love the system.

Pros

Love our TigerConnect!

Cons

None that I can find.

Switched from

[Tebra](https://www.capterra.com/p/129169/Tebra/)

New EHR did not have adequate messaging.

Reasons for choosing TigerConnect

Ease of use and pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

Alba V.

Occupational Health Specialits

Mental Health Care

### "TigerConnect Work"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 25, 2022

Overall experience its been good, I still need to get used to the software to feel more comfortable navigating

Pros

I like how you can create groups to send messages to that specific group

Cons

Cons would be that I can't see the job title of the person below their name

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HH

Hallie H.

Office Manager

Hospital & Health Care

### "Does the job and not much else"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 28, 2021

A great HIPAA secure app. Very basic of the basic for communication. Threads like texting and not much else.

Pros

Its very secure which is great in case I leave behind my phone somewhere. Pin to get into my phone and pin to get into the app are different.

Cons

There is no way to mention a specific person in a chat. Sometimes a task is delegated but not to anyone. In Google systems and Microsoft teams, you can "tag" the person so they receive an extra notification. This features seems to solve a lot of communication lags in other companies versus Tiger Connect using companies. While it can rely on the person typing the message to direct the statement, the app being in used in the capacity I use it in will not work. I receive close to 200 messages a day. It is very easy miss a message intended for me trying to keep up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Danielle B.

Billing Specialist

Hospital & Health Care

### "Tiger"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2021

It is great for quick communication and quick access

Pros

Tiger makes communication throughout the hospital super easy. Departments can communicate with other areas with ease.

Cons

There isn’t anything I don’t like. We haven’t experienced any issues or problems with this product this far

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Coordinator

Medical Practice

### "tiger connect review by neurology office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 21, 2021

I use Tiger Connect to speak to other staff members in our practice. Because it's hipaa compliant I can say the names of our patients when necessary. So for example when the Medical Assistants do chart prep they'll send me a message with the names of the patients and the day they came into the office last if they are missing any testing. Or if a patient needs an authorization I'll get a text from the secretarial staff letting me know about it.

Pros

I can text anybody in our practice when working remotely, and I don't even have a smartphone. I also don't need to remember anybody's numbers, everyone's names and titles are saved in the system so I just start typing their name and the software finds them

Cons

I hate that it logs me off so quickly. Whenever i want to see what texts I have I need to relog back in. .I guess it's for security and I get that it's for a reason but it's a pain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Sales

Telecommunications

### "A must have tool for the healthcare"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2020

Pros

It's the perfect way to communicate and share info within the medical field. It makes communicating with others so easy while still abiding by the HIPAA rules.

Cons

NOTHING. It's so easy and convenient and does an amazing job .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180133/TigerConnect/reviews/)

Popular comparisons

[Klara vs TigerConnect](https://www.capterra.com/compare/180133-203066/TigerConnect-vs-Klara) 

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