# SmartMoving Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartMoving Software - reviews, pricing plans, popular comparisons to other Moving products and more.

Source: https://www.capterra.com/p/180048/SmartMoving-Software

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# 

 SmartMoving Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SmartMoving

## What is SmartMoving?

Outperform the industry with SmartMoving's profitability platform, built just for scaling moving companies. Grow profitability and streamline sales, operations, crew management, storage, accounting, payments, and reporting—all in one place. Get the best user experience, fastest onboarding, and access to our unmatched community of moving peers and partners. Join thousands of moving companies that rely on SmartMoving’s top-rated, all-in-one moving software to power their business, boost profitability, and save valuable time. Make the smart move. Learn more at smartmoving.com.

## What is SmartMoving used for?

[Moving](https://www.capterra.com/moving-software/)

Top alternative

Featured

Overall rating

Based on 143 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$399

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SmartMoving?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smartmoving.com&name=SmartMoving)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartMoving

4.9 (143)

VS.

[5.0 (61)](https://www.capterra.com/p/266325/Chariot/reviews/)

Starting Price

$399

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (143)

Ease Of Use

4.9 (61)

Value For Money

4.8 (131)

Value For Money

5.0 (60)

Customer Service

4.8 (140)

Customer Service

5.0 (61)

## SmartMoving alternatives

[4.9 (43)](https://www.capterra.com/p/140142/Movegistics-CRM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/154185/MoveitPro/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (2)](https://www.capterra.com/p/252219/Octopus/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180048/SmartMoving-Software/alternatives/)

## Who uses SmartMoving?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quotes/Estimates

4.8 (102)

77.45% of 102 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

For Moving Companies

4.9 (96)

77.08% of 96 reviewers that rated this feature as important or highly important

Software used by moving companies

Lead Management

4.7 (94)

74.47% of 94 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Dispatch Management

4.7 (91)

69.23% of 91 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Job Management

4.8 (90)

73.33% of 90 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

Billing & Invoicing

4.8 (74)

71.62% of 74 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

SmartMoving 45 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Process of submitting and following up on claims with insurance companies

Moves designated for commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Estimate expected cost based on various factors before a project begins

Management of commercial motor vehicles for work-related purposes

Software used by moving companies

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Moves that do not cross state or country borders

Trucks that do not reach full load and can be shared

Notifications via mobile devices

Manage and support multiple locations

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Store items for a designated period of time

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (143)

4.7

Based on 143 reviews

## Pricing

Value for money

4.8 (131)

[View pricing plan details](https://www.capterra.com/p/180048/SmartMoving-Software/pricing/)

Growth

$399.00

Flat Rate,Per Month

It includes:

-   QuickBooks, MailChimp, LiveSwitch integration
-   Lead routing & automated sales follow ups
-   Custom pricing periods & rate tables
-   Crew notifications & confirmations
-   Payroll management
-   40+ pre-build reports
-   Job profitability management
-   Storage management

Value for money

4.8 (131)

4.8

Based on 131 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[

LeadGrabber Pro](https://www.capterra.com/p/161233/LeadGrabber-Pro/)[

Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (140)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (140)

4.8

Based on 140 reviews

## User reviews

Overall rating

4.9

Based on 143 reviews

Filter by rating

5(132)

4(10)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LR

Lauren R.

Owner and CFO

Transportation/Trucking/Railroad

### "Customer First and Good Growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2025

SmartMoving has been a game changer with our growing moving company in keeping all of our daily operations and billing in line. We are now an agent for a van line and I am hoping to see some growth with integrations there.

Pros

SmartMoving is ever improving and listens to their customers wants and needs.

Cons

I wish there was more on the accounting side so it is all in one and there is not a need to integrate with other systems.

Alternatives considered

[MoversSuite](https://www.capterra.com/p/140146/MoversSuite/)

Reasons for choosing SmartMoving

More cost effective at the time and we did not necessarily need an in depth product like MoversSuite. Now I would say SmartMoving is very comparitive to MoversSuite as the years have gone by.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2025

Thanks for your review, Lauren! It’s great to hear SmartMoving has been a game changer for your business. We appreciate your feedback on accounting and integrations and will keep working to expand our features!

CY

Cary Y.

Dispatcher

Logistics and Supply Chain

### "Smart Moving"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 31, 2025

Overall, this is a very effective and useful and easy tool to go over payroll and HR needs.

Pros

Very smooth and easy to use. Great customer service.

Cons

Sometimes hard to get someone on the line

Switched from

[Namely](https://www.capterra.com/p/143606/Namely/)

More up to date system required for our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2025

Cary, we appreciate your review! It’s great to hear SmartMoving is helping with payroll and HR needs.

JT

Jason T.

Owner

Transportation/Trucking/Railroad

### "Great way to organize your entire moving company!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2025

Overall, my experience with SmartMoving has been very positive. We all can nitpick features that will forever be on our wish list, but I think you all got a pretty good handle on the big stuff: Sales, storage, flexible tariff options, and Dispatch too, although I think it can still be improved upon

Pros

Ease of use, I’m not very tech savvy, but the interface is pretty user-friendly in my opinion. Also, I really like the responsiveness of the support team. storage module is well thought out, although taxing “warehouse handling” when “prepaid storage” is selected on the estimate is rather baffling to me. The ability to create multiple tariffs is super cool too

Cons

Customer service module could be built out a little more (vendor information, direct customer interaction like in the sales module). Ability to add freestanding notes on the Dispatch calendar would be helpful. The customer profiles could use some work. Perhaps a feature to flag. The customer as a problem customer directly in their profile instead of job dependent. Also locking their names so that if a client changes the main contact person, it only affects that one active opportunity in any other opportunity after that. Currently it changes the name on all jobs throughout that client’s history.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Housecall pro was not optimized for household goods moving.

Alternatives considered

[Supermove](https://www.capterra.com/p/200112/Supermove/)

[Move Details](https://www.capterra.com/p/10003171/Move-Details/)

Reasons for choosing SmartMoving

At the time the pricing was the most competitive in combination of available features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2025

Jason, we appreciate your detailed feedback! It’s great to hear SmartMoving has been a positive experience overall. We’re always refining features like Dispatch, customer profiles, and service tools—your insights help guide our improvements!

MC

Marci C.

Owner

Transportation/Trucking/Railroad

### "Wonderful Program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 31, 2025

Overall we have been pleases with the use of the program

Pros

The ease of use. Very user friendly and adaptable to our business

Cons

SmartMoving does not offer a per items pricing structure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2025

Thanks, Marci! We’re glad SmartMoving has been user-friendly and adaptable for your business.

TM

Tammy M.

CEO

Transportation/Trucking/Railroad

### "Overall Excellent Product for Moving Companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

We have been using SmartMoving for almost five years now. From day one, we have enjoyed the use of relevant software that makes it easier to run every area of our business with greater ease and consistent upgrades to make it better. The team is supportive and professional and always there to help with whatever we may need. Overall, I highly recommend the product and the team supporting us as clients.

Pros

SmartMoving is moving software designed by people who truly understand the industry and they are constantly working on upgrades from real users.

Cons

I don't really have any complaints at the moment. The team is continuously working on fixes and upgrades and over time they have offered more than we could have even dreamed of or asked for.

Switched from

[Elromco](https://www.capterra.com/p/157586/Elromco/)

The product did not work well for our company and the support was not good at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2025

Tammy, we truly appreciate your long-term support! It’s great to know SmartMoving has helped streamline your business with consistent upgrades. We’re always here to help and are grateful for your recommendation!

CP

Cheyenne P.

Office Coordinator

Furniture

### "Honest review of someone who has used Smartmoving for 4+ years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2025

Pretty good and I would recommend their software to anyone looking for one.

Pros

Easy to collect information from customer and open their file. Ability to have paperwork signed off before the job day.

Cons

Only issue for awhile was trying to get customers to sign off on one valuation option when they are signing their estimate and making it required. Eventually my manager reached out to Smart Moving and they were able to add that option for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 28, 2025

Cheyenne, we truly appreciate your 4+ years with SmartMoving! It’s great to hear the system makes collecting info and paperwork easier.

CL

Chris L.

Member

Furniture

### "Smartmoving / MoveMint"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 26, 2025

This software has been a reliable workhorse for our company since switching after nearly 2 years with Moverbase. We’ve seen our sales go from 125k to 650k since switching to SM. The volume we are doing now would not be possible with our old software.

Pros

\-estimates -customer comms -liveswitch integration -crew app

Cons

\-accounting features -half baked P&L per job features -valuation options presentation -customer portal customization limitations

Switched from

[MoverBase](https://www.capterra.com/p/140135/MoverBase/)

Volume, operational efficiency. Needed to scale up with few resources.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2025

Chris, thanks for your feedback! It’s amazing to hear how SmartMoving has helped you scale from $125K to $650K.

JM

jeff m.

operations manager

Consumer Services

### "smartmoving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2025

So far, my experience with smart moving has been positive, never any glitches, and it's always running smoothly.

Pros

Ease of use, the learning center shows you everything you need to know.

Cons

so far, I haven't really come up with a con so far.

Switched from

[MoveitPro](https://www.capterra.com/p/154185/MoveitPro/)

Better overall performance with smart moving application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2025

Thanks, Jeff! We’re glad you’re enjoying the ease of use and our SmartMoving Academy. It’s great to hear SmartMoving is running smoothly for you—let us know if you ever need anything!

CV

Christopher V.

Branch Manager

Package/Freight Delivery

### "Best Moving Software by far! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 25, 2025

Best software I’ve used to date, very satisfied with all the features and ease of use

Pros

All the features! Very easy to use, lots of great features to make my everyday life easier when it comes to pricing and scheduling.

Cons

The payment portion can be a little tough at times but it works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2025

Christopher, we’re thrilled that SmartMoving is the best software you’ve used! Making your daily operations easier is our goal.

PC

Pam C.

Relocation Specialists

Furniture

### "My review Pam Calhoun "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 25, 2025

Pros

The ease of the program. The updates are very officiant.

Cons

I wish the service date was always descending to ascending.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 28, 2025

Thanks, Pam! We’re glad you’re enjoying the ease of SmartMoving and the efficient updates.

[View all Reviews](https://www.capterra.com/p/180048/SmartMoving-Software/reviews/)

Popular comparisons

[Chariot vs SmartMoving](https://www.capterra.com/compare/180048-266325/SmartMoving-Software-vs-Chariot)[Supermove vs SmartMoving](https://www.capterra.com/compare/180048-200112/SmartMoving-Software-vs-Supermove)[Movegistics CRM vs SmartMoving](https://www.capterra.com/compare/140142-180048/Movegistics-CRM-vs-SmartMoving-Software)[MoveitPro vs SmartMoving](https://www.capterra.com/compare/154185-180048/MoveitPro-vs-SmartMoving-Software)

[Verizon Connect vs SmartMoving](https://www.capterra.com/compare/72551-180048/Fleetmatics-Work-vs-SmartMoving-Software)[Kickserv vs SmartMoving](https://www.capterra.com/compare/122541-180048/Kickserv-vs-SmartMoving-Software)[Network Leads vs SmartMoving](https://www.capterra.com/compare/180048-187226/SmartMoving-Software-vs-Network-Leads) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)