# Shipup Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Shipup the right Shipment Tracking solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179869/shipup/reviews

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Shipup

4.9 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Shipup

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Responsable des projets digitaux & Innovation  
Cosmetics  
Used the software for: 1-2 years

### "Best e-commerce shipping tracking solution"

January 14, 2022

5.0

Pros

Easy to setup Emails or SMS notifications

Cons

Feedback feature is an option Reporting export option

Review Source

JP

Juliette P.  
CEO  
Apparel & Fashion  
Used the software for: 1-2 years

### "Shipup helps reassure our customers !"

May 17, 2022

5.0

The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past.

Pros

We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week.

Cons

We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive ! And sometimes the amount of notification is big and not super easy to sort out.

Review Source

GB

Guillaume B.  
Head of Marketing, Communication & Web  
Wholesale  
Used the software for: 1-2 years

### "Review by Kubii"

October 16, 2023

4.0

With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments.

Pros

The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS

Cons

We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy...

Review Source

KM

Kevin M.  
Chief Digital Officer  
Furniture  
Used the software for: 1-2 years

### "Shipup "

January 29, 2024

5.0

Pros

Belle interface, fluide et agréable. Outil très stable, aucun bug rencontré. Support disponible et réactif pour l'intégration.

Cons

Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités.

Review Source

SM

Silvina M.  
eCommerce Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great software!"

May 23, 2022

5.0

With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options.

Pros

The product is very easy to use, the integration was quick and we're now able to better track our packages.

Cons

Reports could be easier to create. Templates would be helpful.

Review Source

RL

Richard L.  
president  
Building Materials  
Used the software for: 6-12 months

### "Shipup does things right"

May 17, 2022

5.0

Pros

It is automated and inexpensive compared to the major other options out there

Cons

It is missing a lot of features. If you want to really customize it isn't as good. However if you want something out of the box this one is good.

Review Source

MC

Martin C.  
Responsable e-commerce  
Consumer Goods  
Used the software for: 2+ years

### "Very pleased with ShipUp and the support team"

May 23, 2022

5.0

Pros

ShipUp is a cool tool to help my customers have information about their deliveries. The team is very fast to reply and they always find a solution. They always have new projects and the solution is getting better and better. I am globally pleased with ShipUp.

Cons

I think ShipUp could improve the Prestashop connector so that merchants can set up filters on order themselves. Currently, I have to write to the support. It's a very small inconvenient.

Review Source

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