# Theralytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Theralytics the right Applied Behavior Analysis solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179836/Theralytics/reviews --- Theralytics 4.8 (107) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Reviews of Theralytics Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JV John V Vice PresidentIndividual & Family Services, 51 - 200 employeesUsed the software for: More than 2 years. “We chose Theralytics because it was clearly built to grow with an agency, and that scalability was available right out of the gate. As we’ve expanded, the system has continued to support our needs without requiring major changes or workarounds.“ December 31, 2025 DS Donnica S BCBAMental Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “Theralytics does not currently support importing or integrating pre-built goal banks from commonly used ABA assessment tools such as the VB-MAPP, ABLLS-R, or AFLS.“ November 13, 2025 CJ Cara J Clinical DirectorIndividual & Family Services, 11 - 50 employeesUsed the software for: More than 2 years. “They do seem to understand what it's like to run a business and want to provide value for the money spent that makes smooth operations and clinical value easier to achieve!“ October 6, 2025 DA Danielle A Clinical DIrectorMental Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “There are sometimes connectivity issues or notes say they are saved and then disappear, losing the signatures.“ January 16, 2026 David T CEOMental Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “Their billing department is extremely experienced and saves me and my agency a lot od time while keeping our cashflow consistent.“ December 31, 2025 SO Samantha O CEOMental Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “One downside is the lack of customizable documents, which can limit flexibility.“ April 3, 2025 EG Erin G BCBA, Case SupervisorIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years. “There are so many ways to individualize things in a way that meet my needs for billing, scheduling, and project management. And it also allows for easy sharing with families.“ September 10, 2024 AM Amber M Behavioral therapistEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Theralytics is hard not to love, but one thing i can think of is how my saved data is not able to be edited.“ September 11, 2024 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vanessa H. BCBA Hospital & Health Care Used the software for: 1-2 years ### "Bright Minds is grateful for Theralytics! " November 28, 2023 5.0 Pros Flexible scheduling, on-time meetings, accurate and clear data taking systems. Easy to reach support and billing team. Cons It works best on Google Chrome. Some of us use MacOS Safari. Review Source VM Veronica M. BCBA Individual & Family Services Used the software for: 2+ years ### "The best for BCBA start ups" October 19, 2024 5.0 The team at theralytics have kind, skilled and accessible. Pros I have used Theralytics since they first came on the scene. Whenever I need help with the platform or have billing questions I know that I can reach out and I will receive a fast and accurate response. I have tried other platforms but have been the most pleased with Theralytics. Cons initially notes were not specific enough for some insurance providers but this has been addressed. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing Theralytics I don't like that other products allow reporters to make too many modifications on behavior topographies Review Source Response from Theralytics January 27, 2026 Hi Veronica, Thank you for the wonderful review! It is so rewarding to hear from a user who has been with us since we first "came on the scene." We are thrilled that Theralytics has been a reliable partner for your practice over the last two years and that our support and billing teams have provided the fast, accurate responses you need. We also appreciate you mentioning the improvements to our session notes. We are always looking for ways to improve, and we will loop in our development team with feedback like yours to ensure our templates meet the specific requirements of all insurance providers. Thank you for your continued trust in us and for helping us make Theralytics the best it can be for BCBAs! -The Theralytics Team AD Aleida D. Bcba Education Management Used the software for: 6-12 months ### "Recommend theralytics" February 6, 2025 4.0 Overall it was a good experience and I would recommend it Pros I liked the ease of use of the app. It worked well Cons I liked the lag times least and missing functions Review Source Response from Theralytics January 28, 2026 Hi Aleida, Thank you for sharing your feedback with us! We’re happy to hear that you found our app easy to use and that your overall experience has been positive enough to recommend us. We also appreciate you bringing the lag times and missing functions to our attention. We are always looking for ways to improve, and we will loop in our development team with this feedback to help identify where we can optimize performance and expand our features. Your input is incredibly helpful as we work to make Theralytics even better for your clinical workflow! -The Theralytics Team LT Lia T. HR Human Resources Used the software for: 2+ years ### "Great company to work with" January 16, 2026 5.0 Always responsive with timely emails and phone calls. Even willing to set up a weekly meeting to go over any billing issues we have. Pros We have used Theralyics for over 3 years now and are pleased with the service and value we receive from them. We feel secure in their security measures and that our data is secure and never had any issues with breach. Cons Different time zone then us, but they always make it work for us to reach them throughout the day. Always available for a zoom call. Review Source Response from Theralytics January 29, 2026 Hi Lia, Thank you for the fantastic review! We are so glad to hear that you’ve felt confident in our security measures over the last three years. Keeping your data safe is a top priority for us. It’s also wonderful to know that our responsiveness and willingness to jump on Zoom calls or host weekly billing meetings have provided the support your HR team needs. We are always looking for ways to improve, and we will continue to loop in our support and billing teams to ensure we remain as accessible as possible throughout your day, regardless of the time difference. Thank you for your continued trust and for being a valued part of the Theralytics family for over three years! -The Theralytics Team CA Cassi A. Insurance Specialist Hospital & Health Care Used the software for: 6-12 months ### "Admin Review" October 17, 2024 5.0 Overall, our experience with Theralytics has been wonderful. Everyone is always willing and able to help, and the response time is very quick. Pros Adding clients and their authorization information is very easy and seamless. Submitting billing is very quick and easy to make adjustments if needed. Cons Searching through a calendar to select a date of service or enter in a DOB is very time consuming. I would much rather free type a date in a space as that would be much faster and easier. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) We were looking for a better system overall: billing and for BCBA/RBT's to complete their notes. Review Source Response from Theralytics January 27, 2026 Hi Cassi, Thank you for sharing your experience with us! We’re so glad to hear that you’re finding the client intake and authorization process seamless, and that billing has become a quicker task for you. Making those administrative workflows "quick and easy" is exactly what we aim for. Hi Cassi, Thank you for sharing your experience with us! We’re so glad to hear that you’re finding the client intake and authorization process seamless, and that billing has become a quicker task for you. Making those administrative workflows easy and efficient is exactly what we aim for. We also really appreciate your feedback regarding the date-of-birth and calendar search fields. We are always looking for ways to improve, and we will loop in our development team with these suggestions to look into more flexible entry options for our users. Thank you for helping us make Theralytics better! -The Theralytics Team SL Sarah L. Owner Hospital & Health Care Used the software for: 6-12 months ### "Another happy customer" October 17, 2024 5.0 As an ABA business owner, one of the most important software decisions I can make is which data collection/PM software we use. We switched to Theralytics after a poor experience at another company and we have not been disappointed! Their customer service is truly unmatched. We're six months in and we'll be using them for a long time. Pros Customer service Data collection was designed for ABA Cost Cons It can be difficult to view ERAs with the way things are laid out Alternatives considered [UnitusTI](https://www.capterra.com/p/178795/UnitusTI-Therapy-Intelligence/)[Motivity](https://www.capterra.com/p/231675/Motivity/)[Hi Rasmus](https://www.capterra.com/p/10002499/Hi-Rasmus/) Reason for choosing Theralytics Cost and scalability, but most importantly customer service Switched from [Rethink](https://www.capterra.com/p/177929/rethink/) Customer service, cost, usability, bugs, Review Source Response from Theralytics January 27, 2026 Hi Sarah, Thank you for the wonderful feedback! We know that choosing a data collection and PM software is a huge decision for a business owner, and we are so glad that Theralytics has been the right fit for your practice. It’s great to hear that our ABA-focused design and customer service have made your first six months with us such a success. We also really appreciate your feedback regarding the layout for viewing ERAs. We are always looking for ways to improve, and we will loop in our development team with these suggestions to look into more intuitive display options. Thank you for your continued trust in us and for helping us make Theralytics better! -The Theralytics Team IK Imran K. Founder CEO Hospital & Health Care Used the software for: 1-2 years ### "Much better than Central Reach" October 18, 2024 5.0 I've been using Theralytics along with my team of 25 staff for the past year and it's been easy to navigate and gets the job done with minimal hassle. Pros It's easy to use, and the support team is very responsive and are a great resource. Cons The app can use updates to allow for scheduling. Alternatives considered [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing Theralytics Theralytics was recommended by a peer of mine. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Central Reach was not user friendly and their support team was difficult to work with. Review Source Response from Theralytics January 28, 2026 Hi Imran, Thank you for sharing your experience! We are thrilled to hear that you and your team of 25 have found Theralytics easy to navigate and that our support team has been a great resource for you. It’s always rewarding to hear that we’re providing a more user-friendly experience and better support than what you’ve encountered elsewhere. We also really appreciate your feedback regarding the app updates. While we do currently offer scheduling, we are always looking for ways to improve the mobile experience. Thank you for choosing Theralytics! -The Theralytics Team WE Waleed E. Owner Hospital & Health Care Used the software for: 2+ years ### "Business owner " January 28, 2026 5.0 Excellent service and quality. Theralytics was perfect for our mom and pop business. The team is very responsive and helpful, Pros Great value, simple and easy to train. Parent portal is also helpful. I have used the product for more than 2 years. Cons Does not have QGlobal integration. The app can be down at times for maintenance. Otherwise no issues. Review Source Response from Theralytics February 9, 2026 Hi Waleed, Thank you for the fantastic review! We are so glad to hear that Theralytics has been the perfect fit for your business over the last two years. It’s great to know that you find the system easy to train on and that the parent portal has been a helpful resource for your families. We also really appreciate your feedback regarding the Q-global integration and the app maintenance windows. We are always looking for ways to improve, and we will loop in our development team with these suggestions to see how we can better support your clinical assessments and minimize downtime for your team. Thank you for your continued trust in Theralytics and for being such a valued partner! -The Theralytics Team DA Danielle A. Clinical DIrector Mental Health Care Used the software for: 2+ years ### "Scheduling is easy! " January 16, 2026 5.0 Pros It is easy to see what appointments are scheduled as they are color coded. It is also easy to manipulate the schedule as an administrator to ensure all appointments are accurately inputted. Cons There are sometimes connectivity issues or notes say they are saved and then disappear, losing the signatures. Review Source Response from Theralytics January 29, 2026 Hi Danielle, Thank you for the amazing review! We’re so glad to hear that you find the color-coded scheduling and administrative tools easy to use, especially for a team of your size. It’s great to know that Theralytics is helping you keep those appointments organized and accurate! We also really appreciate your feedback regarding the connectivity issues and the disappearing signatures. We are always looking for ways to improve, and we will loop in our development team with these specific concerns to investigate the saving process and ensure your clinical notes remain secure. Thank you for your continued trust in us over the last two years and for helping us make Theralytics better! -The Theralytics Team AC Autume C. HR Manager Individual & Family Services Used the software for: 1-2 years ### "Worth Every Penny" June 17, 2025 4.0 With a few hiccups, I have actually enjoyed this software's capabilities. There is no perfect program, but this is very close to it. Pros It checks a lot of boxes that an ABA company would need. There is ease and it's also easy to teach. The app is helpful for in home note taking. Cons There is no real payroll function. I can run a payroll report, but I am using another system to get employee acknowledgements and sending the payroll company a completely different report I am putting together. Review Source Response from Theralytics January 28, 2026 Hi Autume, Thank you for the wonderful review! We are so glad to hear that Theralytics is checking the boxes for your agency and that you find the platform easy to teach to your staff. It’s also great to know that the mobile app has been a helpful tool for your team’s in-home note-taking. We also appreciate your feedback regarding the payroll process and the need for employee acknowledgments. We are always looking for ways to improve! Thank you for your support and for helping us get closer to that "perfect" program! -The Theralytics Team CA Claudia A. BCBA Mental Health Care Used the software for: 2+ years ### "Great tool with lots of potential " July 16, 2024 4.0 Overall, I think it is a good product and it is user friendly. Pros I enjoy how Theralytics is able to keep most tools I need as a behavior analyst within one app. For example, I am able to manage my schedule, view client progress, develop graphs, and review clients demographics. Cons Sometimes the mobile application glitches. I also don’t like the new setting for “mastery criteria” Review Source Response from Theralytics September 16, 2024 Hi Claudia, Thank you for sharing your experience with Theralytics! We're glad that you find it user-friendly and that it provides the tools you need as a behavior analyst, all in one place. We appreciate your feedback on the mobile app glitches and the new mastery criteria settings, and we’re continuously working to improve these areas. Your input is really valuable as we enhance the platform to better meet your needs! - Theralytics Team TH Tajamal H. Operations Hospital & Health Care Used the software for: 1-2 years ### "Easy to use software" June 20, 2024 5.0 Since day one the admin team listened to my feedback and worked to implement better training. This enabled me to better train other staff members. I'm extremely appreciative of the time taken to help me better understand the software which has led to a great experience. I'd say at this point I'm very pleased. Pros As an early adopter I was responsible for understanding how to use the admin features such as adding staff, adding my schedule, and completing appointments. I enjoyed these features because I have used several softwares before and it was not as straightforward. The team listened to my feedback and I appreciated this most when working with them. Cons At the time they did not have a lot of features, but this seems to have changed a lot. I would like to have more admin features on the mobile app in the future. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing Theralytics Pricing was better and since we were an earlier adopter we were able to get more of our requests adhered to. Review Source Response from Theralytics July 17, 2024 Hi Tajamal, We're thrilled to hear that our team has been responsive to your inquiries and that training has consistently helped you and your staff. We’re glad that you found our admin features straightforward and we appreciate you pointing out how we've improved since you first joined. Our team would love to review any specific features you were looking for as we work on increasing our mobile app functionality. If you have any further questions or suggestions regarding the admin features, please don't hesitate to reach out, and we’d be happy to support you. Thanks again for choosing Theralytics! SC Sarena C. Owner Mental Health Care Used the software for: 1-2 years ### "Great Software!" December 13, 2022 5.0 My overall experience has been wonderful! Pros This software is easy to use and has a great interface. The customer services is top notch and they are always listening to their clients to determine what to add next to fit our needs. Cons I have nothing bad to say about Theralytics. Alternatives considered [AlohaABA](https://www.capterra.com/p/192774/AlohaABA/) Reason for choosing Theralytics Aloha did not have billing integrated at the time. Review Source VT Veronica T. Registered Behavioral Technician Medical Practice Used the software for: 6-12 months ### "Theralytics is awesome" September 11, 2024 5.0 Theralytics is easy to input data and take accurate notes Pros Very user friendly, easy to navigate and take notes Cons Theralytics kept crashing causing me to have to restart each session Review Source Response from Theralytics September 16, 2024 Hi Veronica, Thanks for the awesome feedback! We're thrilled to hear that you're finding Theralytics easy to use for inputting data and taking accurate notes. We appreciate your mention of the app crashing during sessions, and we're actively working on enhancing stability. Your support means a lot to us! - Theralytics Team IM Ivan M. Director Hospital & Health Care Used the software for: 1-2 years ### "Theralytics review" July 22, 2024 5.0 Pros We have been utilizing Theralytics in our practice for past 3 years and are satisfied with the software and support. Cons Currently there is nothing we like least about Theralytics. Review Source Response from Theralytics September 16, 2024 Hi Ivan, Thank you for being a loyal user of Theralytics for the past three years! We're so glad to hear that you're satisfied with both our software and support. It’s always rewarding to know we’re making a positive impact on your practice. Your continued trust in Theralytics motivates us to keep delivering the best experience possible. If you ever have suggestions for improvement, we're always open to hearing them! - Theralytics Team AS Aslam S. Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Great Software!" June 21, 2024 5.0 The overall experience has been amazing! Pros I have been using Theralytics primarily for its scheduling and reporting functionalities, and I have been very impressed. Theralytics is very user-friendly and easy to learn. The platform has a several great features that have significantly improved our company's efficiency. The best part of Theralytics is its exceptional support team. Whenever I encountered an issue or had a question, the support team was available to assist. On multiple occasions, they quickly arranged Zoom calls to provide real-time support, ensuring that any problem I faced was promptly resolved. Cons I would like them to add a messaging feature so that we can communicate with colleagues and clients through Theralytics. Review Source Response from Theralytics July 17, 2024 Hi Aslam, We are so glad to hear that our scheduling and reporting features have met your agency's needs and that our platform has boosted your company's efficiency. Your feedback means a lot to us and we would be happy to review any suggestions you may have regarding a messaging feature. If this is something you would like to add to our Feature Request List, please don't hesitate to reach out, and we’d be happy to support you! Thanks again for sharing your experience! WA Wassim A. General Manager Medical Practice Used the software for: 2+ years ### "Theralytics is excellent " June 28, 2024 5.0 Pros Theralytics is a user friendly & reliable program. Cons Customization of a generated reports is very limited Lack of system integration Review Source Response from Theralytics July 17, 2024 Hi Wassim, Your feedback has been incredibly helpful! It’s great to hear that Theralytics has been user-friendly and reliable for your agency. We want to thank you for mentioning concerns regarding report customization and system integration. A team member will be reaching out to you to review any specific suggestions or questions you may have. As we continue to improve our platform, your input is greatly appreciated. Thank you again for all of your support! JW Jessica W. CEO Mental Health Care Used the software for: 2+ years ### "Theralytics " May 6, 2024 4.0 Pros I like the ease of use. The customer support is also great. Cons Therapytics often has glitches, and appointments get deleted. Review Source Response from Theralytics May 8, 2024 Hi Jessica, Thank you for sharing your feedback with us! We're happy to hear that you appreciate the user-friendly nature of our platform and the responsiveness of our customer support team. We regret any challenges you've experienced with system performance. Our Customer Success Team is already looking into this matter and will reach out to assist you further. We're committed to continuously improving our services to meet your needs. - Theralytics Team AK Alexandra K. Regional Director Hospital & Health Care Used the software for: 2+ years ### "Great interdisciplinary scheduling/ data collection software" October 19, 2022 5.0 Our organization has had a very positive experience with Theralytics. We have been able to use it across clinics and disciplines in a nationwide company with relatively few issues. Any issues that have presented are always addressed quickly and efficiently by their customer service team. Pros This product is user friendly in a multidisciplinary clinical setting. Our organization used this software both for Speech and Language Pathology practitioners as well as ABA clinicians. Both disciplines used this software for scheduling, data collection, and billing and have had a great experience. It is one of the only softwares that we have come across that is so easily customizable across disciplines. Cons Occasional crashes on the app or website, but these are addressed efficiently. Review Source JP Jose P. Clinical Director/CEO Individual & Family Services Used the software for: 6-12 months ### "Spectacular program and team!" February 20, 2021 5.0 the most important component from my end has been the customer service and the rapport I have the the management team. The fact that I am able to get in touch with someone right away and get all the answers I need in a very prompt manner has made a significant impression on my end. I'm a clinician, who wants to be a clinician. I do not want to have to worry about billing, and scheduling, and the busy work that is not very clinical. The Theralytics team, along with the software have made learning a lot of the back office processes very easy. I am in regular contact with \[SENSITIVE CONTENT HIDDEN\], with random and weird questions and scenarios and he has always been able to answer my questions and support me in the process or get me in touch with someone in their team to support me. Pros From day 1, from the first interview with them reviewing the platform, EVERY single question has been answered with respect and virtue. As a small practice, the Theralytics team has been able to guide me and support me with a lot of the questions and concerns. Not only does it come with great and prompt customer service, they platform is very easy to use. both for the experienced clinician that has experience with multiple platforms, and the newest member of the team with no experience at all. Cons The data collection/reporting component is improving. This is not a complain at all, specifically because they are very receptive to the feedback given and support accordingly. Reason for choosing Theralytics I was in the process of testing out 4 different platforms, not only was the price of this software something that I was very comfortable with, but the most important component for me has been the customer service. \[SENSITIVE CONTENT HIDDEN\] and the team have been able to guide me and my team in ways that have made the unknowns very comfortable. there was other platforms that were similar in price, but the fact that they were answering all my questions and supporting me in all the different areas made me feel very comfortable. Especially since all 3 executives have supported and directly met with me and my team to support the different components of my practice. Review Source VA Valerie A. Chief Executive Officer Hospital & Health Care Used the software for: 1-2 years ### "Terrific Software" March 19, 2024 4.0 It has been a great experience working with Theralytics. Their team comprises highly skilled professionals who are knowledgeable in their field and committed to providing excellent service and support. They invested the time to comprehend our specific requirements and customized solutions that surpassed our expectations. Pros The system is highly intuitive and easy to navigate. Cons Please simplify the process of adding authorizations. Review Source Response from Theralytics March 20, 2024 Hi Valerie, Thanks a ton for the awesome review and the helpful feedback. We're happy you enjoyed our software and the top-notch service from our team. We've taken your suggestion and will evaluate how to improve our process for adding authorizations. Our commitment to understanding and exceeding client expectations remains our top priority. We appreciate your trust in Theralytics and look forward to delivering continuous improvements and exemplary support! - Theralytics Team DT David T. CEO Individual & Family Services Used the software for: 6-12 months ### "Reduces chaos and give you time to be more productive" July 14, 2021 5.0 The support from Theralytics is amazing. I've worked with other EHR and billing programs before and the customer service was low to mediocre. Theralytics is quick to respond and resolve. Pros I like that the program communicates with insurances and provides all remittance information. Cons The signature process is not as user friendly as we would like. There is limited options for affordably personalizing the software. However, the software is user friendly and needs minimal personalization. Review Source SL Susan L. Director/SLP Hospital & Health Care Used the software for: 2+ years ### "Theralytics Review" December 6, 2022 5.0 Overall, we have had a great experience using Theralytics. The software is easy to learn, easy to use. Data collection is convenient and efficient and goals can be individualized for each client. We needed practice management software to use across disciplines, and this software has fit the bill. Even more impressive has been their customer service which is responsive and willing to make changes based on feedback. Pros Theralytics is easy to learn and use. Customer service is responsive and offers a personal approach to software. It can be used across disciplines for scheduling, individualizing goals, data collection/SOAP notes and billing. Cons Currently the SOAP notes are in a standard format, but can be customized at an extra cost. They’ve said they plan to release new upgrades including several new cost-free templates in early 2023. Review Source AC Amy C. Program Director Human Resources Used the software for: 1-2 years ### "Fabulous software" December 2, 2020 5.0 It gives us universal scheduling and everyone can be on the same page and have the same information. It has really made scheduling/changes and getting information to the right people very easy. Pros Scheduling is the biggest part of what we use. It is user friendly and staff have an easy time using it. Customer service has always answered in a timely manner and honored any requests we have had. They are very easy to work with and always accommodating. Cons At times parents have a difficult time navigating the software and need assistance. They would like for there to be a submit button once the schedule is completed. This way they wouldn't be notified of every change when the schedule changes. Reason for choosing Theralytics I can't remember the names of the other companies but Theralytics took the time to listen to what we needed and were very timely in responding. They also are way more affordable than their competitors and provide individualized service. Review Source EC Evelyn C. Owner, BCBA Hospital & Health Care Used the software for: 1-2 years ### "Integral component of my company" November 22, 2021 5.0 Pros Theralytics has become integral in the success of my agency. The software has made the day to day data collection and practice management seamless. The billing team team has effectively retrieved tens of thousands of dollar in denied claims for my company. The team at Theralytics provides unmatched support. If you are starting a ABA company you are in good hands with Theralytics. Cons I am happy with all aspects of the software. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.