# Rapid POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rapid POS Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/179820/Rapid-POS

---

# 

 Rapid POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rapid POS

## What is Rapid POS?

Complete point-of-sale solution (software and hardware) built for retail and wholesale businesses. Features include: club management, job estimating, installation and delivery management, lightning-fast checkout, age verification (state and federal compliance), mobile solution, CRM, Safe Sync 'Always On' mode, loyalty and gift card programs, robust reporting, comprehensive inventory management, security system integration, accounting integration, and much more.

## What is Rapid POS used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8500

Per User, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Rapid POS alternatives

Highest Rated

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

$2500.00

Per User, Per Month

[3.8 (713)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/179820/Rapid-POS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

eCommerce Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Gift Card Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Inventory Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Loyalty Program

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Pricing Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

Rapid POS 137 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Create backups and provide methods to recover deleted/lost data

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Track actual spending to ensure it's in line with the planned budget

Track and manage schedules and meetings via an integrated calendar

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Store, manage, and preserve items of historic, contemporary, and cultural significance

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage digital assets

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Schedule and manage the logistics of activities and other gatherings

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Organize, plan and manage various operations for exhibitions such as logistics, catering, itineraries, sponsors, and more

Caters specifically to museums

For Retail Stores

Form predictions based on past and present data/trends

Activities related to raising money for a specific cause

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Accept and process financial transactions for gift shops

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track interaction history by documenting conversations for contacts

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Group and package individual but related items as one package set

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Facilitate the process of ordering and the mail delivery of products

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Database of members to track personal information of individuals and families

Provides intelligence to make the right inventory purchasing decisions.

Access software remotely via mobile devices

Notifications via mobile devices

Capture signatures via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

View 3D and 2D content in an online virtual room

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Predict future data based on historical data sets

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Ability to link barcodes or serial numbers with specific items for identification

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.5 (11)

Basic

$8,500

Per User,One Time

Value for money

4.5 (11)

4.5

Based on 11 reviews

## Integrations

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Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (11)

4.3

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(6)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TH

Tyler H.

Ast. General Manager

Retail

### "RECOMMEND!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2025

RapidPOS is an absolutely fantastic Point of Sale provider. Counterpoint is an extremely mature and well-written software that is still actively being supported and developed by the manufacturer as well as Rapid provides custom solutions when NCR doesn't move fast enough. Every single person I've interacted with at the company has been great to deal with and have gone above and beyond.

Pros

I liked that they are quick, efficent, and thorough with implementation and support requests as well as for programming. A phenomenal company to deal with!

Cons

There is literally nothing I can think of to say negatively about Rapid POS. If there software will fit your business (retail) then you will not be dissapointed with their service and product.

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reasons for choosing Rapid POS

Feature set was not as robust as RapidPOS!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gary S.

Owner

Retail

### "CounterPoint"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

RapidPOS is terrific to work with. Great product knowledge about the software and a quick response time resolving issues. They have also customized the software so it works even better for our purposes.

Pros

We have great control over product pricing with uniformity at all locations.

Cons

Some steps require redundant key strokes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

QW

Quinn W.

Facilities Director

Retail

### "Las Vegas Retail"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

Great experience. Support very responsive when needed.

Pros

Ease of use and configuration. Screens easy to navigate for cashiers.

Cons

Windows can be a challenging platform to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MO

Michael O.

Operations

Retail

### "Operation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2018

Overall great Software, very efficient and user friendly

Pros

Efficiency, User Friendly and Technical Support

Cons

More Functions and features under the categories and subs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Renald A.

President

Automotive

### "Long time customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2018

We have used Rapid POS for several years and have always had good service and fair pricing.

Pros

The software is fine, what makes the difference is service and support.

Cons

Too many steps to enter a payment on an open account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Education & Human Resources Manager

Retail

### "Good Software with Good Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 19, 2018

Very good overall, no major complaints!

Pros

Plenty of functionality for both inventory and point of sale. Responsive customer support, usually within a couple hours. Emergency support available when needed.

Cons

Tricky to customize if you need to, not a lot of options for add-ons. Sometimes customer support's answers vary depending on who you speak to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Anna L.

Accounting Manager

Fine Art

### "Rapid POS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 18, 2018

Overall the experience the Rapid POS has been great. It is a very powerful software. We are constantly find out new features that the system is able to do.

Pros

Ability to reprint receipts, physical inventory count reports, cost of goods sold reports. Tracking of item purchase history. Ability to store museum member information and view their purchasing history. Emailing reports directly from the system to another person.

Cons

It is not as user friendly as other software. Can't change of the cost of an item if the wrong amount was entered by mistake. Sometimes numbers don't tie when running different reports that include the same information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Derek Thomas H.

Student Worker

Performing Arts

### "Great software with lots of glitches and little support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

October 17, 2018

Rapid POS is a very useful and well made piece of software, but the fact that it is used to run stores leaves you and us vulnerable when something does go wrong. I am the most tech savvy person at our store and I still have issues fixing some of these inconsistencies. The service is great but it's not as worth it when one issue causes such a big pause in business.

Pros

The Software is very simple and easy to use with the freedom to do essentially anything you want so long as you know how to use it properly. Most system errors and glitches are user glitches, though some vital software issues still exist.

Cons

Mainly that when there is a serious issue, support is one of the hardest things to get. Considering that so many businesses use your system, a far better support network and emergency support needs to be implemented. Every person I've met who works for or uses RapidPOS has this one complaint. 24/7 support is advertised but the reality is that you can submit an email and you should get support by the following morning, and there is no phone number that works with our store, every support number claims they are with another division and we just need to use the email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Peter K.

Account Director

Retail

### "Love my systems!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 17, 2018

Overall we are very happy with Rapid POS and their ability to make our business function!

Pros

We use Rapid for both Online and our POS systems and we love how they all work together! The seamlessness of the programs makes running our business easier!

Cons

It can sometimes have issues but rapid is usually quick to find a fix!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Heather T.

Owner

Retail

### "Partnering with this local provider is worth it."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 16, 2018

Working out solutions that will work for us has been Rapids forte. They got to know our business and they have partnered with us on finding answers to tough questions.

Pros

It handles lots of complicated inventory like sized items and infrequent items well. I also appreciate that the front end is pretty easy to teach and that the basics are the same throughout each module.

Cons

Updates are troublesome and rare address things that are of concern to us, yet cause issues anyway. Staying updated is expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/179820/Rapid-POS/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)