# Shopper Approved Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shopper Approved Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/179680/Shopper-Approved --- # Shopper Approved Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shopper Approved ## What is Shopper Approved? Shopper Approved is one of the original review platforms making it simple for ecommerce websites to collect and manage reviews from verified customers, including responding to customers as well as syndicating your reviews across the web. Our Seller Ratings, Product Reviews, Video Reviews, and reputation management solutions are available separately or packaged in the Traffic & Conversion Suite along with Q&A and more, designed to increase consumer trust and customer engagement and boost sales. ## What is Shopper Approved used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 131 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopper Approved?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shopperapproved.com&name=Shopper Approved) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopper Approved 4.9 (131) VS. [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (131) Ease Of Use 4.9 (1,201) Value For Money 4.7 (119) Value For Money 4.8 (832) Customer Service 4.8 (121) Customer Service 5.0 (837) ## Shopper Approved alternatives [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/179680/Shopper-Approved/alternatives/) ## Who uses Shopper Approved? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Monitoring 4.9 (42) 50.00% of 42 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Request 4.9 (41) 53.66% of 41 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Negative Feedback Management 4.8 (40) 42.50% of 40 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 4.9 (39) 48.72% of 39 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Notification 4.9 (39) 41.03% of 39 reviewers that rated this feature as important or highly important Notifies a business when a review is left Dashboard 4.7 (34) 44.12% of 34 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Shopper Approved 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Leave comments and notes on documents for others to view Evaluating strengths and weaknesses of companies with the same target audience Integration with third-party CRM systems Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Automatically calculate score after the assessment Optimize and manage the search engine optimization efforts for a website or digital content Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.7 (131) 4.7 Based on 131 reviews ## Pricing Value for money 4.7 (119) ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/179680/Shopper-Approved/pricing/) Value for money 4.7 (119) 4.7 Based on 119 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Drupal](https://www.capterra.com/p/119594/Drupal/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Webflow](https://www.capterra.com/p/136159/Webflow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (121) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (121) 4.8 Based on 121 reviews ## User reviews Overall rating 4.9 Based on 131 reviews Filter by rating 5(114) 4(16) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Jackie S. Self employed Retail ### "Highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 28, 2025 Pros We have utilized Shopper Approved for quite a number of years. Teaming up with such a respected third-party entity to gather and distribute our feedback has been highly advantageous for our business. They are prompt in addressing inquiries and provide assistance whenever necessary. I have always been able to connect with a real individual. Cons I have no complaints, they are doing a really great job in helping my business grow, highly recommended Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mikaela S. Assistant Manager Consumer Goods ### "I love Shopper Approved! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 10, 2025 Shopper Approved is amazing! I love using it to help with reviews! Pros I love how easy Shopper Approved is! All the reviews are so helpful! Cons I’ve had no issues with Shopper Approved! It’s great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB emma b. recruitment consultant Staffing and Recruiting ### "great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 really good solutions great service all round a good platform to use Pros The reviews and the ratings for other companies Cons the layout a little but clunky to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM AMBER M. OFFICE MANAGER Consumer Goods ### "LOVE LOVE LOVE SOME SHOPPER APPROVED!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 my overall experience with shopper approved has been genuinely positive all the way around!! the user friendliness, the excellent customer service, & ease of use of the program in general! Pros i love everything shopper approved has to offer!! Cons i like all shopper approved qualities!! so, this question doesnt really apply to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Cory L. CEO Health, Wellness and Fitness ### "Love Shopper Approved1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2024 It's been great. The customer service is always there when you need them, and the program is very easy to use. Pros Easy to use and love all the amazing features that allows you to show your reviews. Cons No Cons, everything has been working well! Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reasons for choosing Shopper Approved They helped us get everything set up quickly when I was looking for a review company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Erik S. Customer care specialist Consumer Services ### "Good for reviews/not great as a customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 27, 2024 Pros It’s a good product for companies to gain reviews from their customers and it’s easy to submit a review. Cons I think it can be annoying that they email you multiple times asking for a review Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Justin S. VP Marketing Sporting Goods ### "Great Company to Work With" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 25, 2024 Pros Syndication to Google channels. Customer service and support is one of the best I have worked with. Cons Not able to roll up reviews for variant products into a parent product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB David B. Director Sales amd Marketing Retail ### "Easy to Use and Great at Collecting Customer Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2024 Pros Shopper Approved is excellent because it makes collecting and showing customer reviews easy, which helps build trust with potential buyers. It’s simple to add to websites and works smoothly to get customer feedback at different times. The dashboard is easy to use and provides helpful data to see how things are going. Plus, it helps get your reviews seen on search engines, bringing in more visitors and boosting sales. Cons So far I have not had any negative things regarding the software. Reasons for choosing Shopper Approved Overall, it was easy to use and had excellent customer support, which continues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Khalil M. CEO Retail ### "Love Using Shopper Approved!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2024 Pros The software, team, and customer satisfaction! Cons Nothing really, we love using Shopper Approved! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Davy C. Digital Marketing Furniture ### "Shopper Approved client review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2024 Pros cost effective tool for review services. Cons limited options to tackle negative reviews Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Popular comparisons [Trustpilot vs Shopper Approved](https://www.capterra.com/compare/169618-179680/Trustpilot-vs-Shopper-Approved)[TrueReview vs Shopper Approved](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview)[Birdeye vs Shopper Approved](https://www.capterra.com/compare/152997-179680/BirdEye-vs-Shopper-Approved)[Okendo vs Shopper Approved](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved)[Swell vs Shopper Approved](https://www.capterra.com/compare/172802-179680/Swell-vs-Shopper-Approved)[Yotpo vs Shopper Approved](https://www.capterra.com/compare/144389-179680/Yotpo-vs-Shopper-Approved) [Weave vs Shopper Approved](https://www.capterra.com/compare/141842-179680/Weave-vs-Shopper-Approved)[rater8 vs Shopper Approved](https://www.capterra.com/compare/177794-179680/rater8-vs-Shopper-Approved)[NiceJob vs Shopper Approved](https://www.capterra.com/compare/142037-179680/NiceJob-vs-Shopper-Approved)[ReviewTrackers vs Shopper Approved](https://www.capterra.com/compare/140801-179680/ReviewTrackers-vs-Shopper-Approved)[Marketing 360 vs Shopper Approved](https://www.capterra.com/compare/148516-179680/Marketing-360-vs-Shopper-Approved)[XM for Customer Experience vs Shopper Approved](https://www.capterra.com/compare/152924-179680/Customer-Frontlines-vs-Shopper-Approved)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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