# Atatus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Atatus the right Website Monitoring solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179665/Atatus/reviews --- Atatus 4.8 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 8th, 2026 # Reviews of Atatus Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lawrence D. Director Computer Software Used the software for: Less than 6 months ### "Great product" February 8, 2019 4.0 Atatus ticks the APM box for us in that it monitors our applications and alerts us when things go wrong with them. Pros Really responsive team, this is a relatively new entrant into the APM world but they understand that they need to build stuff that customers ask for. Cons Occasional stability issues when loading large blocks of data, like 3 months at a time. Very minor though! Review Source IR Ivan R. CEO Research Used the software for: Less than 6 months ### "Excellent system" April 23, 2024 5.0 We use Atatus for our ITERIOS CRM. I can say with 100% confidence that this is the leading solution on the market. We compared it with New Relic and Datadog. Atatus is simply the best! It's easy to use while having great functionality. Literally from the first hours of use, the system becomes useful. It's very rich in various metrics. Everything works immediately after installation! The pricing system is very transparent and understandable. The support is top-notch, always in touch and helps to solve any questions. I spent several months comparing, but this is truly the best system! Pros Pros: you can start working quickly, without additional settings, a convenient modern interface, clear price policy Cons cons, there is no Ukrainian language and its difficult for us Reason for choosing Atatus We chose Atatus for simplicity in use, installation and configuration. Switched from [APM](https://www.capterra.com/p/266156/APM/) Atatus is significantly simpler than than the systems we used before. The interface is well thought-out. Review Source AB Alexandre B. CEO Computer Software Used the software for: I used a free trial ### "Ready to start Monitoring Tools (against the other gas factory)" November 3, 2022 4.0 Monitoring all our platform in 1 hours in a comprehensive way and at every level (infra, networks, server application, web application, user navigation) Pros I like :- ready to start : simple to install, immediate comprehensive dashboard- Does 80% of what you need for 20% of effortNote: I can't bare gas factory softwaare : very complicated tools with very complicated pricing system. Atatus is simple and a clear enough pricing systemThe support team is very very reactive with a good listening and no bot :) Cons The price is very interesting as you grow. But expensive as you start.For now you cannot log info/verbose/warning nor custom application log. You can only log exceptions. But I think it is in the roadmap. Review Source VR Verified Reviewer Technical Lead Computer Software Used the software for: 1-2 years ### "Atatus, the browser APM that lights up your client journey" October 31, 2018 5.0 My overall experience with these guys is excellent, I had a few teething issues first off that they helped with and they even extended my trial a few times to give me chance to fully evaluate the product! After first deploying into production, a bunch of exceptions that were not showing up in dev or QA became evident (strange how users don't report things) allowing my team to quickly resolve these and bring our app up to scratch! Now we are gaining insight into the deployed application and reacting way before any of our clients shout at us #win Pros Atatus provides a very intuitive UI that allows excellent correlation between users and their activities! Cons While integration with Angular is excellent in relation to javascript errors & ajax response times, it would be even better if there was the ability to have Pages correlate to router changes, as it stands at the moment the Page tab appears to correlate to the first page load and then we are lost in a vacuum as the RIA application framework takes over! Review Source RS Rina S. President Financial Services Used the software for: I used a free trial ### "Good introduction to monitoring" April 8, 2024 5.0 Pros Ease of use, Fast and good chat support, Extensive monitoring Cons I had limited period of monitoring, so I couldn't find anything glaringly difficult or problematic. Review Source SG Scott G. Owner Internet Used the software for: 2+ years ### "Extremely easy to implement, but offers so much visibility into my web app!" November 16, 2018 5.0 My customer satisfaction has gone through the roof. Often times I know my users have encountered an error before they do. I have previous events at my disposal to better help be debug what happened. It also gives me insights into what pages are slow and causing user frustration so I can fix them. Pros Before installing Atatus, I was blind to the performance and errors that my clients were getting. Now I can see every error they get and look at pages that are slow to load and fix them. Cons When on the Atatus management page, it's a bit slow going from page to page, or when switching tabs. Review Source MG Marco G. Infrastructure Analyst Information Technology and Services Used the software for: Less than 6 months ### "Great Tool, Great Customer Service" November 13, 2018 4.0 Pros The best thing about Atatus as a tool is the continuous improvement of the technology and the fact that it enables its users to overcome business issues. We have been working with Atatus for only a few months now, and so far with the help of the Session Traces provided we identified bottlenecks on customer applications that originated from both the application code and the database. The ability to visualize these was enough for our Dev and Ops teams to analyze the issue further and improve the application performance. We can invite team members to see the APM information, so every single developer can access Atatus and get on with performance analysis. On continuous improvement, we just got news from Atatus' Customer Service that the PHP agent we use has a beta release that allows for something we've been longing for - and it'll be made available by the end of the week. Cons The interface is sometimes slow to load and can be a tad hard to understand for newcomers. Review Source SK Sarah K. N/A Program Development Used the software for: I used a free trial ### "Atatus review" August 16, 2023 5.0 Pros Intuitive and comprehensive solution with great support. Cons The only issue is the inability to monitor when Adblockers are in use. Review Source Shane S. CTO Computer Software Used the software for: I used a free trial ### "Simple and easy with low time-to-value" April 23, 2020 5.0 Pros The simplicity of setting up and getting going. Cons There was nothing in particular that I didn't like about it. Reason for choosing Atatus After testing several, Atatus was the easiest and best looking Review Source VR Verified Reviewer Student Design Used the software for: Less than 6 months ### "A beginners view" September 29, 2022 5.0 I liked my experience with Atatus and would recommend it to others. Pros The software is very easy to use even for a beginner like me. It did not require me to spend hours to figure it out before being able to use it. Cons I have not encountered any problems yet, but for a student it can become pricey. Review Source KF Kyle F. Software Engineer / Founder Computer Software Used the software for: Less than 6 months ### "Great Product for APM easy to implement use and track permformanc" May 23, 2019 5.0 This has helped my business have a better understanding of our production products, locate errors and slow queries that could be improved as well more easily track down user issues. Pros Atatus has a very friendly UX/UI experience with very informative information regarding you application APM. Easy setup and wonderful customer support when stuck Cons No cons everything about Atatus is on point. Review Source JP Julien P. CTO Information Technology and Services Used the software for: I used a free trial ### "Great APM" April 28, 2020 5.0 Pros \- Easy to setup - Good overall interface - Quick support Cons \- No free version Alternatives considered [New Relic](https://www.capterra.com/p/118128/New-Relic/) Review Source LC Liam C. Student Design Used the software for: I used a free trial ### "First use" June 10, 2022 5.0 I struggled implementing the software, but their customer support team helped troubleshoot this the errors I was experiencing within a day. Pros Free two week trial, helpful customer support Cons I couldn't find too much community support online Review Source BP Bas P. teamleader Development Internet Used the software for: 1-2 years ### "Great software tool for our organisation!" October 25, 2018 5.0 Atatus is our business tool for speed insights and keep our website fast. Pros Great support, great insights and good communication with the helpdesk! Cons We needed some support in the beginning, but it was our fault. Helpdesk very fast and professional. Review Source Response from NamLabs Technologies October 30, 2018 Thanks GR Glenn R. CEO Internet Used the software for: I used a free trial ### "Great tool for performance optimisation of Lumen PHP applications" November 13, 2018 5.0 Primarily via email, but the documentation is good and the product works well and works as advertised. Pros The user interface and ease of use are very intuitive. Cons Nothing yet, but early days, give us time :) Review Source KB Kacper B. Senior Front End Developer Computer Software Used the software for: Less than 6 months ### "Easy to track analyze JavaScript errors" February 6, 2019 5.0 Very good if you want to monitor the most important areas of your application. Pros It's easy to use and it gives you very good insights, the support team is also really good and responsive. Cons Maybe more documentation around setting up things like sourcemaps as it may vary depends on your build pipeline. Review Source SD Stefani D. student Computer Software Used the software for: I used a free trial ### "Very satisfied" January 11, 2023 5.0 Pros Atatus is easy to use even for a newbie in this field, and their customer support is amazing, very fast and helpful. Cons Nothing commes to mind right now. Review Source PB Priyanka B. student Design Used the software for: I used a free trial ### "Atatus review 2026" March 23, 2026 4.0 Overall Atatus is simple and easy to use. In real-time insights and alerts are helping in catching issues. Pros easy to use user interfaces for the new users and can easily learn and adapt for the atatus in their work. Cons documentation was not clear and it isn’t detailed enough—especially for edge cases or advanced setups. Review Source ES Elham S. web developer Information Technology and Services Used the software for: I used a free trial ### "Great app performance monitoring" June 7, 2022 5.0 very good Pros To me, the great support its team does was highlighted. Because I was new and the support team was patient and helped me step by step. It also looks quite user-friendly and as my tutor told it has many functionalities that one expects. Cons Still new so I think by now everything was quite great Review Source Similar Products Featured