# Page 9 | MaintainX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is MaintainX the right Facility Management solution for you? Explore 993 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179296/GetMaintainx/reviews --- MaintainX 4.8 (993) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 17th, 2026 # Page 9 - Reviews of MaintainX ## Showing most helpful reviews Showing 201-225 of 993 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TH Tom H. Director of Facilities Pharmaceuticals Used the software for: 1-2 years ### "Well scoped and easy to use system" March 24, 2025 4.0 It's been good. My customer contacts have been helpful but not pushy. It was adopted by the team very quickly due to ease of use. Pros Ease of use. UI is very easy to understand. Flexibility with reporting and free form fields for notes are helpful also. Cons Per user fees. Maybe an enterprise license for unlimited users is an option. With our changing environment, number of users changes (both up and down) quite frequently. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing MaintainX Ease of use vs competitors; ease of training Review Source KM Kyle M. Maintenance Food Production Used the software for: Less than 6 months ### "Positive Experience With MaintainX" April 9, 2025 5.0 My overall experience is positive, there are some things that I was doing in my old system that was more intuitive or automatic. However, with the consistent release of updates for MaintainX, I am pleased with the overall performance. Pros The most useful feature of MaintainX is the auto-generation of work orders after completion. Cons Work orders that were duplicating in the same time period was the most frustrating aspect of the system, which has now been resolved. Switched from [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) It was a corporate wide decision to standardize the plants in each division. Review Source SE Seth E. Operations Mechanic Renewables & Environment Used the software for: 6-12 months ### "Great Software" November 12, 2024 5.0 MaintainX is a great platform and it is nice that it can be accessed anywhere you have internet access. Pros MaintainnX is an amazing product. The software is very easy to use and find what you are looking for. It is a one stop shop for all types of records from work orders, to assets, to parts tracking and stock numbers. Cons The importation and adding parts and assets should be a little easier Review Source JC James C. Maintenance mechanic Building Materials Used the software for: Less than 6 months ### "Maintain X an awesome app" December 4, 2024 5.0 My experience with maintain just awesome. It is such a good app and it keeps me informed about all the things that I need to be informed about as far as machinery, and it keeps me in touch with the people that run it the machinery also. Pros It keeps you in tune with your equipment and operators Cons Getting it all set up in the computer there’s a lot of stuff to input Review Source MS Matthew S. Senior Manager Automotive Used the software for: 1-2 years ### "Maintain X is Great" October 17, 2024 5.0 I am very happy with Maintain X. It makes keeping track of everything so easy. Pros Easy to navigate, easy to keep track of all work done and needing to be done. Cons I would like for a completed work order to show up on the day it was completed instead of the day it was made. Switched from [FTMaintenance Select](https://www.capterra.com/p/50771/FTMaintenance/) Did not like FT Maintenance. it was not user friendly Review Source TE Timothy E. Maintenance Supervisor Automotive Used the software for: 1-2 years ### "Maintenance Supervisor/Planner" October 17, 2024 5.0 Compared to anything else I've use over the last 20 years, this is without a doubt the most powerful tool from an administrative aspect. The speed at which data can be retrieved improves communications and allows for analysis and further planning and total transparency. Pros Easy Set up, Can review asset history. No need to print and store paperwork. Access for non maintenance team members to request work. Can upload pictures, videos and PDF's directly to a workorder seriously improves communication. Easy to edit or re-open workorders where follow-up work is required and comments get sent back to the original requestors. Cons When exporting lists of workorders, Limited to 200 entries requiring large lists to be manually parsed together. Switched from [FTMaintenance Select](https://www.capterra.com/p/50771/FTMaintenance/) Their customer service was garbage, the program was not easy to use or edit. It was difficult to deploy and did not allow for multiple users. But most of all, when printing batches of PM's it would print out of order. It used to take hours out of a day just to print and organize the PM's. Review Source TP Troy P. Engineering Manager Mining & Metals Used the software for: Less than 6 months ### "A LOT Less Squirrel Moments" October 17, 2024 5.0 MaintainX has already transformed our company. We spent a lot of time unfocused and definitely unprioritized. Shiny objects would easily distract us. Now we simply hit the list by priority and attack the problems one at a time. As a manager, I was able to take vacation and my team just followed the priority list. If you take the time to set it up correctly, the system begins to run itself. Pros It is extremely easy to navigate. We uploaded Assets and were making Work Orders all in the first day. Cons It would be great if all new work orders showed up separate from existing ones. I have my list sorted by priority, so low priority WOs show up pages away. If there was an upper header where all new WOs showed up to read/acknowledge, and then go to their 'spot'. Reason for choosing MaintainX Hippo got bought out, and they turned it into more of an MRP system than the CMMS system we wanted. Review Source RS Ryan S. Automation and Facility Maintenance Coordinator Industrial Automation Used the software for: 1-2 years ### "MaintainX is great!" October 17, 2024 5.0 My company has been using MaintainX for about 1 year and being able to utilize the reporting aspect have been able to cut back on our reactive work by around 20%. Pros Customer Support is exceptional. The ease of navigation and very easy to operate the system. Very user friendly! Cons not able to easily customize access between different employees Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Reason for choosing MaintainX MaintainX seemed to operate smoother and fit our needs better Switched from [Work Planner](https://www.capterra.com/p/10020622/Work-Planner/) needed more functionality and to be able to see multiple locations Review Source JD Justin D. Sr. Manager of Building Services Leisure, Travel & Tourism Used the software for: 6-12 months ### "Can't say enough good things" October 17, 2024 5.0 My experience has been great in every way. This system and the people who create, develop, and support it are amazing. Pros MaintainX is modern, easy to use, and highly functional. The system is flexible to accommodate a huge variety of locations, assets, equipment, systems, etc. The Procedure Generator is fantastic and has been essential in growing our preventative maintenance program. What I like most about MaintainX is the people, though. Our account management has been stellar and we get great support on how we use the platform. Cons I haven't encountered a problem with MaintainX that hasn't been resolved or addressed. The system is adaptable and well designed. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing MaintainX We were close to signing up with UpKeep but another part of our company had started conversations with MaintainX, so we went down this path instead. Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) MC was old and outdated. It didn't allow us to communication effectively with our Requesters. History was cumbersome. Review Source AG Aldair G. Project Manager Automotive Used the software for: 1-2 years ### "Powerful CMMS" December 10, 2024 5.0 We are currently using the software for asset consolidation, spare pares tracking, procedures development, preventive and corrective maintenance management and historical recording, without issues. It's very user friendly and has good information in their library to support small maintenance teams tpo conduct their job. Pros MaintainX is a very powerful and productive CMMS software. It was not complicated to implement and it has been very comprehensive and easy to use by different levels of the organization Cons It has some limitations when export and import data to other organizations or softwares are needed Review Source CG Crystal G. Maintenance planner Packaging and Containers Used the software for: 6-12 months ### "Not the best for Maintenance " November 26, 2024 3.0 it has not been good they didn't give us enough training on the system before they rolled it out to my guys so I'm learning with them and I can't help them as I should. and the person who set it up messed it up so bad that I spend more time fixing pm, location, asset, etc. that I can't focus on any other parts of the program Pros you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it will be nice to be able to scan a QR code and it will show you the part or asset but we haven't gotten that part set up Cons I hate when you search for an asset when I type my equipment number it will give me every single asset that has any of the numbers For example if I look 1001 I am going to get every machine with any of those numbers and usually the one I typed in will be at the bottom. you can't search the history of an asset on the iPad what's the point of even carrying the iPad my guys troubleshoot by looking at the history of that asset. you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something else. You can't look up how many assets my guys are responsible for it only shows how many work orders they have so if they have 100 work orders it is counting if they have any duplicates that's not helpful when trying to see who has what asset Review Source LVL Lee Vasquez L. Mechanical Engineer Machinery Used the software for: Less than 6 months ### "Centralized Data Powers Decisions—Accuracy Depends on Team Input" October 24, 2025 5.0 We are relatively new to MaintainX and so far it has been a gamechanger for keeping better records of repairs and the cost of upkeep to our hundreds of machines. But very soon I plan to incorporate IoT sensors for realtime data and to get into predictive maintenance. Pros We have only begun to scratch the surface of what it can do. Right now it is a centralized location to help us organize machine documentation and plan routine maintenance. What I like most is having historical information and customized reports. Ira helped me create a custom dashboard and sent me amazing Loom video instructions to help me get a better understanding of the content. The data helped me justify a large capital expenditure for a new machine. Cons The reports and information are only as good as the quality of information that we feed into it. We need people who committed to doing their best to enter complete and accurate information into MaintainX. We will get the most out of MaintainX if we are willing to put in the work. Review Source TP Teresa P. Maintenance Planner Packaging and Containers Used the software for: Less than 6 months ### "Teresa Parker" April 9, 2025 5.0 Good. I am still happy with the system we just need to get the "bugs" worked out. Pros The reporting features, ease of use (once we get acclimated with it) Cons Implementation. It would have been helpful to have a little more knowledge before the implementation started. The initial implementation felt very rushed and meeting for 30 minutes, 1 time per week is not really enough. Although we were always told to contact MX if we had a problem. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing MaintainX The ease of us, although, we have not gotten there yet. The reporting features. Review Source SW Shane W. Operations Manager Oil & Energy Used the software for: Less than 6 months ### "Great Product thats easy to use" February 19, 2026 5.0 It has been a great overall experience. The implementation and integration team have made it super easy to get everything setup and begin using it and have answered any questions I had quickly and efficiently. Pros Very easy for drivers to report repairs and maintenance that need to be completed as well as ease of tracking the repairs that need to be made. Cons I haven't found anything about MaintainX that I don't find helpful. I am still a fairly new user to the program. Review Source dR dennis R. Facilities supervisor Hospitality Used the software for: 1-2 years ### "customer support" September 6, 2025 5.0 good. Pros customer support and the ease of use. the graphs and charts will make easer to lobby for more help.. Cons none.. Review Source EH Erica H. MRO Buyer Planner Food Production Used the software for: 2+ years ### "MaintainX Is a Must Have" November 19, 2024 5.0 I have had nothing but good experiences with MaintainX over the past 2 years. I was thrown into using the software on day 1 and developing our parts inventory. It was not difficult to learn or execute. Pros I like the ow user friendly the platform is as well as how quickly and thoroughly the account rep responds to questions we may have. Cons The price is a little steep but we received a discount for our last contract. Other than that, no cons. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing MaintainX The platform seemed more user friendly and aesthetically pleasing. Review Source DK Daniel K. Maintenance Supervisor Non-Profit Organization Management Used the software for: Less than 6 months ### "Best Decision we have made for sure!" February 3, 2025 5.0 I’ve been loving it so far! It’s been great to have for my organization and staff. We have been more efficient with getting work orders done and setting up a better preventive maintenance plan. Also Mr. \[sensitive content hidden\] has been truly helpful! Two thumbs up! Pros Love how easy it is to create work orders, setting up assets and locations, and creating triggers to make preventive maintenance easy! Cons I’ve learned that you can’t add more than 1 photo to a work order through a QR code scan. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Reason for choosing MaintainX Price was set at a rate we can handle and easy to use. Switched from [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Price was set at a rate we can handle and easy to use. Review Source JLS Josè Luis S. Head Representative Banking Used the software for: 2+ years ### "Gehen Sie nie wieder falsch mit Arbeitsaufträgen um. Die Lösung ist Zuhause." December 9, 2024 4.0 Automatische Benachrichtigungen dienen also Erinnerung und stellen sicher, dass die Arbeit rechtzeitig ausgeführt wird. Pros Ermöglicht uns die einfache Zuweisung reaktiver oder vorbeugender Wartungsarbeiten. Verfügt außerdem über leistungsstarke Asset-Management-Funktionen, um die Zuverlässigkeit der Geräte sicherzustellen. Ich kann problemlos digitale Formulare und Checklisten erstellen. Cons Ein schlechter Kommunikationskanal ist hier die größte Herausforderung. Beleben Sie Ihr Support-Team wieder. Review Source PT Paul T. managing Director Printing Used the software for: Less than 6 months ### "New MaintainX adopter" April 17, 2025 5.0 Fanatstic. Wish I knew about the system years ago to invest and adopt. Pros The easy usability of the system. The functionality is incredibly powerful but also accessible. Working with \[sensitive content hidden\]has been amazing and so helpful to implement. Cons nothing yet. I have only been using the system for 4 months and so far the experience has been fantastic so I have nothing to least like. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing MaintainX MaintainX looked easier to use on every day basis. \[sensitive content hidden\] in sales was super helpful and made the decision easier as I felt confident we would be supported. Review Source JM Jason M. Facility Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "MaintainX is the best CMMS platform on the market" September 26, 2024 5.0 MaintainX is the best CMMS platform that I have used in my long tenure as a Facility Manager! It's easy to convert to from another platform, the customer support is exceptional, and new users that may not have great computer skills can easily adapt. Pros MaintainX is mobile based first! Meaning all the basic user functions of the platform are geared toward mobile use. Users that aren't admins, really have no need to be tied to a desktop and anyone can use their smartphone or tablet. Also, my customers love being able to submit a ticket without needing pesky logins or passwords to keep up with! Scan the QR Code, tell us your problem, and the ticket is created. It's that easy! Cons The only con I've found is not being able to filter certain assets out of an asset report before it goes to CSV, but that data is easy to filter out in Excel. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Reason for choosing MaintainX Limble is a great platform. We chose MaintainX because it had very similar features, but at a lower cost. Switched from [Corrigo](https://www.capterra.com/p/14544/Corrigo-CMMS-Property-Mgmt/) Corrigo required all customers reporting issues to have a login and password. It was difficult to use for our customers in the buildings. Reporting had to be done through API into another platform, like PowerBI. So, reports had to be generated by someone else. Review Source KJ Kaleb J. Maintenance Planner Plastics Used the software for: 6-12 months ### "Great system geared towards technicians for ease of use" November 26, 2024 4.0 Overall experience has been great so far. I have no regrets in switching to MaintainX. Pros MaintainX is a great system for technicians as it's very easy to grasp and train anyone one. Implementation was quick and near seamless for us. Support has been phenomenal. Overall it's a great system to scale with. Cons I have no real bad things to say about it. Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been able to be worked around. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing MaintainX Ease of use across the board for techs and admins Switched from [FTMaintenance Select](https://www.capterra.com/p/50771/FTMaintenance/) FT Maintenance was slow, crashed a lot, record keeping was nearly impossible, support was near non-existent. Review Source DL David L. Scheduling Non-Profit Organization Management Used the software for: 6-12 months ### "MaintainX review" July 21, 2025 5.0 Pros Like the fact that I can create new locations for my inventory. I also like the Copilot feature. I create all my work orders and assign work to my team members. Cons I do not dislike anything about MaintainX. I did not like the way inventory was handled with the locations. But we created a way to make new locations easier to access. Review Source AS Anjaly S. Quality Manager Food Production Used the software for: Less than 6 months ### "Works great, Highly recommended" October 31, 2025 4.0 overall experience is positive. they constantly improve their product. They are secure, customer friendly and easy to learn Pros User friendly and can access from mobile and desktop, easy to learn. Maintain x is affordable especially for small businesses. Cons Sometimes we have difficulty in scheduling work order. Unable to open two tabs at a time. cannot save and go back to different tab. Review Source TF Tyler F. Project and Implementation Manager Consumer Goods Used the software for: Less than 6 months ### "Weekly communication with great customer service" February 18, 2026 5.0 We have had a good experience so far. No Complaints to be given. We hope we continue to have a great relationship. Pros Maintain is reliable, efficient, easy for work orders, real-time updates, and quality vetted contractors. Cons Nothing so far. The company has been great to us. The team calls us weekly to make sure we are good with our platform. Review Source AH Alex H. Receiving Supervisor Construction Used the software for: Less than 6 months ### "MaintainX Review from a Receiving Perspective" March 28, 2025 5.0 First time user but meet and exceeded expectations so far. Pros Ability to track jobs individually including MHs & Parts while being flexible and open to changes. Cons This is close to being a project tracker but not quite. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.