# MaintainX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MaintainX Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/179296/GetMaintainx --- # MaintainX Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaintainX ## What is MaintainX? MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line. We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. ## What is MaintainX used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Best ease of use Overall rating Based on 1,036 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Pros & cons Streamlined onboarding and daily tasks Enhanced team coordination tools Occasional glitches and reliability concerns Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fixed Asset Management / 2026 - Fleet Maintenance / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 - Inspection / 2025 Our "Best of" badge program showcases products with the highest ratings... - Asset Tracking / 2026 - Building Maintenance / 2026 - Business Process Management / 2026 - CMMS / 2026 - EAM / 2026 - Fixed Asset Management / 2026 - Forms Automation / 2026 - GIS / 2026 - School Facilities Management / 2026 - Work Order / 2026 - Workflow Management / 2026 Our "Best of" badge program showcases products with the highest ratings... ## MaintainX alternatives Highest Rated [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [View all alternatives](https://www.capterra.com/p/179296/GetMaintainx/alternatives/) ## FAQs about MaintainX Overview ### What problems does MaintainX solve? MaintainX helps teams eliminate scattered work orders, paper records, missed maintenance, and unclear task ownership by centralizing asset history, procedures, schedules, photos, and real-time updates. Maintenance managers, field technicians, facilities teams, and multi-site operations use it to improve accountability, response times, preventive maintenance planning, and cross-team communication. Answer based on 569 reviews Overview ### Which roles and teams benefit most from MaintainX? MaintainX is most used by maintenance managers, supervisors, technicians, and planners who need to assign work orders, track preventive maintenance, and document repairs. Facilities, operations, and property teams use it to manage assets, inspections, and vendor coordination, while owners and executives rely on reporting to monitor uptime, costs, and team performance. Answer based on 1034 reviews Overview ### What company size and industries is MaintainX built for? MaintainX is built primarily for small businesses, which make up 68% of reviewers, and for industrial operations such as manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites. Reviewer industries also cluster in Facilities Services and Construction at 6% each, and Hospitality at 5%. Answer based on 1034 reviews Features and Usability ### What are the key features of MaintainX? MaintainX includes core maintenance management features like work order management, preventive maintenance scheduling, asset tracking, and mobile access for field technicians. Differentiating capabilities include team collaboration through comments and notes, QR code-based equipment lookup, and reporting dashboards for tracking completion timelines, costs, open requests, and overdue work. Answer based on 334 reviews Pricing ### How much does it cost and what fees or limitations are included? MaintainX starts at $25/user/month for Essential, or $20/user/month billed annually; Premium costs 75/user/month, or 65 annually. A free version and free trial are available. Reviewers say the per-seat model works for small teams and nonprofits, but gets expensive as teams grow, with some analytics, offline mode, and other features reserved for higher tiers. Answer based on 137 reviews Integrations ### Which third-party tools and platforms does MaintainX integrate with? MaintainX integrates with Microsoft Excel, Google Sheets, Microsoft Power BI, QuickBooks, Slack, SAP ERP, Jira, and Salesforce Platform. It supports over 20 integrations overall, spanning reporting and spreadsheets, accounting, communication, ERP, and CRM tools, with reviewer-confirmed connections for Excel, Google Sheets, Power BI, QuickBooks, and Slack. Answer based on 82 reviews Getting Started and Support ### How easy is it to onboard and train a team on MaintainX? MaintainX is generally quick to onboard, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say technicians and other frontline users often learn it fast with little formal training, while admins and teams handling setup, migration, or broader rollout may need more time, guidance, and milestone-based support. Answer based on 91 reviews Getting Started and Support ### What customer support options does MaintainX offer, and how do users rate the experience? MaintainX offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, helpful, and effective during onboarding, troubleshooting, and billing questions, with some reporting near real-time replies. A few mention occasional delays, especially for uploads or certain support requests. Answer based on 232 reviews ## Who uses MaintainX? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 213 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 213 reviews Facilities & Maintenance 35% Facilities & Maintenance 35% Administrative 25% Engineering 15% Strategy & Operations 7% Others 18% Top industries Based on 213 reviews Hospital & Health Care 23% Consumer Goods 23% Machinery 23% Medical Devices 16% Other 15% ## Pros and Cons Streamlined onboarding and daily tasks 97% positive reviews out of 202 Most users report ease of use enables quick setup, minimal training, and smooth adoption for all staff. Joe R Corporate Systems Specialist, 201 - 500 employees. "Maintain X has been a game changer for our organization, proving to be an incredibly user-friendly CMMS software." Occasional glitches and reliability concerns 45% negative reviews out of 78 Some reviewers describe bugs, syncing delays, and minor app inconsistencies, especially with connectivity or updates. Craig C Maintenance Planner - Scheduler, 51 - 200 employees. "There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing. " Enhanced team coordination tools 96% positive reviews out of 126 Most reviewers appreciate team collaboration features that improve communication, job tracking, and shared accountability. Jake C Shop Supervisor, 11 - 50 employees. "I love the way i can manage work orders and that my team get live time interactions with what is happen at the plant." Intuitive and modern interface design 97% positive reviews out of 71 Most reviewers describe the user interface as clear, visually organized, and easy for teams to navigate. Don S Maintenance manager, 51 - 200 employees. "Cross platform usability has greatly helped people who are accustomed to one style or another." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.8 (555) 86.31% of 555 reviewers that rated this feature as important or highly important With mobile access, you can manage work orders, update asset info, and communicate with your team from anywhere. Reviewers appreciate real-time updates, photo uploads, and efficient workflows, though some mention occasional app slowdowns and the need for a stable internet connection. Work Order Management 4.8 (552) 88.77% of 552 reviewers that rated this feature as important or highly important This capability lets you assign, prioritize, and track work orders efficiently. Reviewers indicate it improves team accountability, communication, and traceability. Users like real-time updates and easy assignment, but some mention challenges with sorting completed orders and recurring tasks. Preventive Maintenance 4.8 (531) 84.93% of 531 reviewers that rated this feature as important or highly important MaintainX offers robust preventive maintenance scheduling, reminders, and tracking. Users value recurring work orders, automatic notifications, and easy recordkeeping, saying it reduces downtime and paperwork. Some would like minor improvements to scheduling options but find setup and customization straightforward. Asset Tracking 4.6 (292) 82.53% of 292 reviewers that rated this feature as important or highly important Asset tracking gives you visibility into equipment status, maintenance history, and location. Reviewers highlight easy access to asset data, trend analysis, and cost tracking. Users like associating work orders and PMs with assets, though some advanced options require upgraded plans. Work Order Creation 4.8 (148) 77.70% of 148 reviewers that rated this feature as important or highly important You can quickly create work orders from your phone or computer, add photos, and assign tasks. Users find the process intuitive and efficient, with real-time reporting and easy communication. Some suggest mandatory fields for requests would further improve clarity and accuracy. Real-Time Data 4.6 (215) 84.19% of 215 reviewers that rated this feature as important or highly important Receive data and information in real time MaintainX 139 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage the process of evaluating documents or requests submitted for approval Manage adding fixed assets to proposed budgets Manage assets throughout their lifecycle to optimize profit Manage, prioritize and plan for capital expenses Asset tracking gives you visibility into equipment status, maintenance history, and location. Reviewers highlight easy access to asset data, trend analysis, and cost tracking. Users like associating work orders and PMs with assets, though some advanced options require upgraded plans. Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically populating fields or sections within a form Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Track the status of assets and whether they're checked in or out An itemized to do list that can be edited as tasks are completed Ensure all properties are adhering to government and legal codes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and store information regarding failed inspections Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Designed to be used by kindergarten, primary, middle, and senior secondary schools. Automate repetitive tasks such as filling out information or creating certain types of forms Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Create, design and modify the flow and processes of tasks in a project Information, data and reports that are being tracked over time Review data from past periods to reveal recurring tendencies Process images and automatically scan for data Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Establish procedures for monitoring locations of keys Tracking the status of previously identified performance measurements Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests With mobile access, you can manage work orders, update asset info, and communicate with your team from anywhere. Reviewers appreciate real-time updates, photo uploads, and efficient workflows, though some mention occasional app slowdowns and the need for a stable internet connection. Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Drag and drop/visual interfaces that allow non-tech users to build without writing code Ability of websites, web applications, or mobile applications to function without an active internet connection Track parts inventory levels and manage re-stocking A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms MaintainX offers robust preventive maintenance scheduling, reminders, and tracking. Users value recurring work orders, automatic notifications, and easy recordkeeping, saying it reduces downtime and paperwork. Some would like minor improvements to scheduling options but find setup and customization straightforward. Document any changes or proposed changes made to business processes or workflows Streamlining repetitive tasks and activities through automated and predefined workflows Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Matrix barcode that stores information Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Sample of reports that could be customized as needed or used as is Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track the condition of tires on their vehicles Track and document the history, application, or location of an item or activity Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions You can quickly create work orders from your phone or computer, add photos, and assign tasks. Users find the process intuitive and efficient, with real-time reporting and easy communication. Some suggest mandatory fields for requests would further improve clarity and accuracy. This capability lets you assign, prioritize, and track work orders efficiently. Reviewers indicate it improves team accountability, communication, and traceability. Users like real-time updates and easy assignment, but some mention challenges with sorting completed orders and recurring tasks. Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (1,036) 4.6 Based on 1,036 reviews ## Pricing Value for money 4.6 (954) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/179296/GetMaintainx/pricing/) Essential $25.00 Per User,Per Month It includes: - Unlimited Work Orders with Attached Images - Unlimited Repeating Work Orders - 3 Work Orders with Attached Procedures - 3-Month Access to Advanced Analytics - Custom Reporting Dashboard - Real-time Messaging - Unlimited Assets - Barcode Scanning Premium $75.00 Per User,Per Month It includes: - Meter-based Maintenance - Unlimited Work Orders with Attached Procedures - Unlimited Access to Advanced Analytics - Parts Inventory Management - Purchase Order Management - Time and Cost Tracking - Open REST API Access - Work Order Templates - Dedicated Account Manager - External Work Orders Value for money 4.6 (954) 4.6 Based on 954 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (974) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (974) 4.8 Based on 974 reviews ## User reviews Overall rating 4.8 Based on 1,036 reviews Filter by rating 5(825) 4(193) 3(15) 2(3) 1(0) Mentioned topic Sorted by most recent KM Kenith M. Maintenance Coordinator Medical Devices ### "MaintainX leader in CMMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 MaintainX has been benefial for our company, we went from a very low on time completion rate for our PM's, to almost a 100%. The PM management and customer service has been great. Pros I like the exellent customer service, some is always here to help when I'm in need. Maintenance management is seamless with a lot of handy features that save time. The GUI is easy to understand. User request are straigt forward and work orders are very easy to manage as well as edit. MaintainX has saved a lot of time, make it a great value for the money. Also, There hasn't been any security issues. Cons Better training for custom dashboards and workload view, it can be a little confusing for the beginner but the layout is nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Edgar H. Mechanic Transportation/Trucking/Railroad ### "Reliable and Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2026 My overall experience with MaintainX has been very positive. It is easy to use, helps keep work orders organized, improves team communication, and makes it simpler to track maintenance tasks from start to finish. Pros What I liked most about MaintainX is how easy it makes maintenance management feel. The interface is clear, work orders are simple to track, and communication with the team stays organized in one place. Cons What I liked least about MaintainX is that some advanced reporting and customization options can feel limited at first. It may take time to set up workflows exactly the way your team wants them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Antoine T. Maintenance manager Hospital & Health Care ### "Great experience so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 18, 2026 Geeat experience so far and Great customer service. That is helping our company grow. And ne mor productive. Pros Maintenance Management and the way it help keep the organization strong. And the way the system enhances the team work. Within our company. Cons So far i have not like the the system. Hopefully we will not have a part we like least. Just Hopefully we can tie our slack interface with our Maintanx. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. Director of Facilities Arts and Crafts ### "DAM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 We have been having a good experience with the product. The team has learned the basics quickly and now we are working on their clarity of reporting. Pros I love how MaintainX is very intuitive and user friendly. We have found it easy to teach our staff and deploy across the museum so staff can send us workorders. Cons It takes some time to get all the data loaded in about your facilities to really be able to take advantage of its analytics. Switched from [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) MicroMain was too cumbersome and had a lot of bad data in its files. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) Reasons for choosing MaintainX Ease of use and we like the future abilities with phone and mobile use as our team gets more comfortable with the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HV Humberto V. Engineering Manager Construction ### "Awesome CMMS!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Excellent very good software easy to install and setup and get going fast. Simple to use and very mobile. Pros Ease of set-up and use plus all it features and capabilities. For pricing it's very good ROI. Very good. Cons Nothing as of yet. Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Features and capabilities for price plus ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brian M. Automation Engineer Automotive ### "MaintainX is Intuitive and User-Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 So far, my experience with MaintainX is great! I really like how intuitive and easy it is to build reports and customize dashboards. I also like how easy it was to integrate MaintainX with external software. Pros It is intuitive and easy to use. I like that MaintianX support staff are very responsive and helpful. The training academy is a valuable resource and very helpful to get one up and going in MaintainX. Cons At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point. I would like to see where work order reports can be positioned side-by-side in a custom dashboard. This request has been submitted to MaintainX, and I hope to see it implemented. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Dematic Sprocket](https://www.capterra.com/p/81734/Dematic-Sprocket/) We needed to get all teams here on a common platform and get a tool that had more capabilities. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [COAST CMMS](https://www.capterra.com/p/174263/COAST-CMMS/) [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) [Fiix](https://www.capterra.com/p/74916/Fiix/) Reasons for choosing MaintainX Ease of use, support, implementation, and cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Eric B. Maintenance Manager Airlines/Aviation ### "Maintain X Excellent CMMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 Get overall experience. Great CMMS and excellent customer service. \[sensitive content hidden\] is our Maintain X tech support and does a great job keeping us aligned with our plant KPIs. Pros Very user friendly and fast learning curve. Great value for the money. Very easy to submit user requests and navigate work orders. Cons A little difficult to manage PM start times/due dates and technician scheduling availability in Maintain X since our plant works a 24/7 shift coverage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Joey V. Maint. Mgr Business Supplies and Equipment ### "Rising to the Top" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership. However, a short time ago \[sensitive content hidden\] stepped in as our Customer Success Manager, and that completely changed my perspective. After working with \[sensitive content hidden\] through several challenges, her passion for customer success and her ability to quickly understand issues and provide practical solutions became very clear. Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall experience with the platform. Pros MaintainX does a great job simplifying maintenance operations while keeping the team connected and accountable, backed by outstanding customer service. Cons I would like the option to receive notifications for new work requests only. Currently, I receive notifications for everything, which can be overwhelming. Switched from [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) This decision was made by Leadership based off customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Joe R. Project and Reliability Engineer Chemicals ### "Hawkins MaintainX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 From the start, it's been wonderful! Excellent customer service and each time I have an issue, there's a thorough answer being explained to me. We've rolled out ~15 organizations at our company and its gained a lot of traction. Everyone i have worked with all say they enjoy working with MaintainX. Pros The simplicity of the software is unmatched along with the customer service team! Navigating through the software is very intuitive which helps with adoption. Cons There have been quite a number of changes that sometimes are hard to keep track of - for the most part they are communicated by the team and explained. Switched from [Proteus](https://www.capterra.com/p/205227/Proteus/) Proteus was not set up with mobile application and it was not a modern MMS that was simple and user friendly. Alternatives considered [Maximo](https://www.capterra.com/p/170474/Maximo/) [Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) Reasons for choosing MaintainX Mobile application, user friendly, quality features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Duane K. Facility manager Building Materials ### "maintenace travker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 been exceptional. I have used other systems in past jobs and this is by far the easiest to use and export reports when required Pros easy to operate and do reports tracking pm schedules. keeping records of what has been done and parts used for the work as well as what we have on hand Cons Need to upgrade to use AI. There really isn't anything else. except that extra full users cost more if you need them to have full access Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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