--- title: "PayPal Invoicing Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PayPal Invoicing the right Accounts Receivable solution for you? Explore 596 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/179253/PayPal-Invoicing/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- PayPal Invoicing 4.7 (595) [View alternatives](https://www.capterra.com/p/179253/PayPal-Invoicing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of PayPal Invoicing Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews EW Elizabeth W Senior Director Of Digital MarketingRetail, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “What I like most about Paypal Invoicing is that it's a recognized brand; you can save customer information, just by searching for them with an email address; I can keep track of sent invoices and their status, whether they have been paid or not.“ November 12, 2025 EW Elizabeth W Senior Director Of Digital MarketingRetail, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Lately, what I don't like about PayPal invoices and PayPal in general is the high card rejection rate.“ November 12, 2025 BT Brianna T AdminWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months. “How easy it was to create and send professional invoices while allowing clients to pay online with just a few clicks.“ June 8, 2026 BL Brook L BuilderBuilding Materials, 11 - 50 employeesUsed the software for: More than 2 years. “PayPal Invoicing will NOT leave you hanging with any questions either if you were to get lost on the browser.“ April 14, 2026 SY Shuchun Y Software EngineerComputer Software, 10,001+ employeesUsed the software for: 6-12 months. “Paypal invocing is very easy to use, it provides out of box invoice template you don't need any design skills, and comparably cheap with other product, any time I have issues, I can contact customer support easily.“ February 13, 2026 cynthia r ClinicianMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “There aren't many things that I dislike about PayPal but like any other application there can always be slow sides or moments I have to reload page.“ March 16, 2026 OK Oliver K Human ResourcesTelecommunications, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Having all the payments in the same place seems great to me because the client, who doesn't have a PayPal account, can make the payment with any payment method, and my funds all remain in PayPal.“ October 27, 2025 MO Mihaela O Secretarial ServicesMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “However, in my case, PayPal became too expensive due to the currency exchange rates and transaction and withdrawal fees, so I opted for direct bank account transactions and it didn't make sense to keep using PayPal.“ October 13, 2024 ## Showing most helpful reviews Showing 1-25 of 595 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Photographer Used the software for: 3-5 years ### "Easy to use, no stress, no headaches." October 30, 2026 5.0 It's pretty easy, you just have to make sure you have all of your clients' information when sending an invoice. Pros I love the ease of sending and receiving payments. It's easy to track items that you ship or have shipped to you. Cons I hate the fact that when I sell something PayPal takes away a fee and then when I go to deposit money into my bank for my PayPal balance, they take even more away. Review Source Admin Used the software for: Less than 1 year ### "High transaction fees but convenient " June 9, 2026 4.0 Pros How easy it was to create and send professional invoices while allowing clients to pay online with just a few clicks. The integration with PayPal also helped speed up payments and simplified tracking. Cons The biggest drawback was the transaction fees, which can add up over time, especially for businesses that process a high volume of invoices. Review Source Allison L. Builder Used the software for: 3-5 years ### "PayPal Invoicing is where IT’S AT!!!!!" April 15, 2026 5.0 I’m older and it usually takes a minute for me to figure out new software but this was cake for me.. so easy to make the accounts, send the invoices and receive what is owed to you with no hassles! PayPal Invoicing will NOT leave you hanging with any questions either if you were to get lost on the browser. Pros PayPal Invoicing is hands down the absolute best! A learning curve on there is NON existent and if there is, customer support is literally right at your becking call anytime of day! The team collaboration at my place of employment has never been better with absolutely NO bugs and issues. The expense management is at the top for me, couldn’t ask for better and with how smoothly the payroll operates.. you get triple the value for money! Cons ZERO CONS. It’s the easiest software to send an invoice on that you’ll ever use as long as you have the correct name of who you are sending your Invoice to. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) PayPal actually works with you when you have an issue with an invoicee or minor technical issue Review Source cynthia R. Clinician Used the software for: 1-3 years ### "Happy Invoicer" March 17, 2026 5.0 PayPal has allowed me to invoice without any worries that I may be scammed or that my money wasn't going where it needed to or feeling confused with the process. Pros I really like that PayPal on voicing allows me to effectively send money to family and friends, to pay my bills and to be able to ensure that my money is safe and secure. Cons There aren't many things that I dislike about PayPal but like any other application there can always be slow sides or moments I have to reload page. Switched from [Klarna](https://www.capterra.com/p/230509/Klarna/) Easier and others are using it too which made it easier for payments Review Source CEO Used the software for: I used a free trial ### "APaypal review" March 11, 2026 4.0 We use paypal inboice many times, its very dependable, organized, all date in one place, very good when it comes to calculating. Pros Paypal imvoicing was very easy to use, organized, dependeble, clear communication and training, easy sofware download. Cons Yhe least that we liked about papal inv Voicing sometime it hatd to print the onvoices so the margins are correctly. It not friendly when it come to auto printing. Review Source Software Engineer Used the software for: Less than 1 year ### "Great tool to manage all your invoices" February 19, 2026 5.0 I am very satisfied with paypal invocing tool, especiall the "set it and forget it" nature of the automated reminders is a lifesaver, as it handles the awkward task of chasing down payments so I don't have to. Pros Paypal invocing is very easy to use, it provides out of box invoice template you don't need any design skills, and comparably cheap with other product, any time I have issues, I can contact customer support easily. Cons One downside is that the transaction fees can be a bit higher than other platforms, which starts to add up if you’re processing a lot of orders. I’ve also found that the customization options for the invoice design are somewhat basic, so it’s hard to make them perfectly match a specific brand aesthetic. Review Source Elizabeth W. Senior Director Of Digital Marketing Used the software for: 3-5 years ### "The almost perfect online Invoicing and Payments" November 13, 2025 3.0 I've used it for many years and have also compared it to other payment processors. PayPal is widely known, but I think it should simplify its payment process. Pros What I like most about Paypal Invoicing is that it's a recognized brand; you can save customer information, just by searching for them with an email address; I can keep track of sent invoices and their status, whether they have been paid or not. Cons Lately, what I don't like about PayPal invoices and PayPal in general is the high card rejection rate. Compared to Stripe, the payment process is faster, costumers don't have to create accounts , and the card rejection rate is lower than PayPal. Switched from [Stripe Payments](https://www.capterra.com/p/123889/Stripe/) to have an alternative software to process payments Review Source Life coach 4.5 November 9, 2026 AI summary based on a full review PayPal Invoicing provides a fast and efficient way to create invoices and transfer money, which is beneficial for users needing quick transactions. The presence of fees is a limitation that some users may find frustrating. Log in to unlock the full review, detailed ratings, and pros & cons Amanda P. Owner Operator Used the software for: 3-5 years ### "Great Online Invoicing Program & App" April 16, 2025 5.0 I use PayPal invoicing regularly to charge my clients. It's great because it allows them to pay by any major credit card/debit card. It also now has "buy now pay later" and "pay installments" options, which is great for my clients. Pros Easy to use. Keeps invoices organized. Allows clients to pay by credit card, or to pay in installments. No charge for the system, it just deducts a fee from every credit card transaction. Great mobile app! Cons Every time I login, it asks if I want information on a PayPal Business Loan. And almost everyday, I get an email from them also encouraging me to apply for a loan. I get that they need to make money, but this is very annoying. I wish I could turn this off somehow. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reasons for choosing PayPal Invoicing PayPal seemed more user-friendly with a comparable fee. I also already had a personal PayPal account & was familiar with using their system. Review Source Oliver K. Human Resources Used the software for: Less than 1 year ### "Safe and useful" October 29, 2025 5.0 Having all the payments in the same place seems great to me because the client, who doesn't have a PayPal account, can make the payment with any payment method, and my funds all remain in PayPal. It's a useful tool that I use daily to create quick and very secure invoicing because there's no insecurity when sending the link that's only for making the payment. Pros This tool, integrated into the PayPal application, makes it even more useful because without any accounting knowledge, I've managed to create professional-quality invoices to send to clients via email so they can make their online payments using the most convenient payment method. I like it because it's easy to learn, and when I have any questions, the support service is very quick to answer help tickets. It's also helped me ensure clients make payments securely with the link I share. It's an easy and secure process for them. For me, it helps me keep all my funds in my PayPal account. It's very secure and provides an excellent, fast payment method for each client. Also, to have a follow-up, from knowing if the client has already opened the invoice and if they made the payment. Cons In terms of function and quality, it's fine, but when there are too many payments, the commission can get a bit expensive, which has sometimes become uncomfortable. The amount discounted in commissions is so high. That's the only thing I don't like because everything else is done very well. I would like them to adjust the commission percentage. Review Source Co-Founder Used the software for: 3-5 years ### "What’s PayPal Invoicing" October 27, 2025 5.0 It has been seamless to generate, customize and send invoices with PayPal without involving manual processes. Pros PayPal Invoicing allows me to automatically track expenses to ensure that we account for every penny to discourage fraud. Cons Thanks to the PP customer support for helping me reinstate my account which was limited for over 15 days - there is no issue that I am facing at the moment. Review Source Managing director Used the software for: 3-5 years ### "Easy and quick invoicing on the go" October 27, 2025 5.0 Paypal is widely recognised and my first time clients feel comfortable parting with their cash as most of them also use paypal. Pros Easy to set up and use, a great way to receive money for services when onsite and need to settle a bill immediately. Its easy to track payments and any income is automatically reported into my accounting software . Cons Originally Id sometimes forget to include these invoices in my usual acount reporting software but it all intergrates now so problem solved Review Source Owner Used the software for: Less than 1 year ### "Paypal Is Win!" September 15, 2025 5.0 Overall paypal invoicing is a solid platform. Thats makes getting paid by customers easy. Most people know and trust PayPal. Pros The platform is easy to use and easy to navigate. Most customers are very comfortable with paypal and trust the brand for making online purchases. Cons I have no complaints with using the platform. Very easy to use. Customers love the ease of being able to pay invoices. Review Source Owner Used the software for: 3-5 years ### "PayPal Invoicing is my favorite way to invoice my clients!" January 7, 2025 5.0 Overall my experience with PayPal Invoicing has been really great. The app is easy to use and dependable. Pros I love using PayPal for invoicing. It's easy to use, very user-friendly, and it's a well-known app and software that is known to be secure and trustworthy. Cons There isn't really anything that I don't like about it. Review Source Owner Used the software for: 3-5 years ### "Successfully Used Paypal Invoicing For Years!" July 6, 2021 5.0 My overall experience with Paypal invoicing has been successful. I have never had any issues with it over the many years I have been using it. Unlike a lot of "merchant accounts" that offered online payment processing, there were no setup fees and I could just get started and start sending invoices and accepting payments. Pros Since the start of integrating Paypal into my business, I have always found Paypal invoicing to be convenient, easy to use, easy to integrate and very functional. Cons The only thing I would say that could use some improvement are the design options for the invoices. While this is just a personal preference, the current options are acceptable. Review Source Rosie H. Owner/Operator Used the software for: 3-5 years ### "Great tool for small business" April 19, 2022 5.0 I have been using PayPal for over 15 years, and would recommend it to anyone looking for a great payment and invoicing tool for their small business. I also like the fact that they produce great financial reports and comparisons of sales from the previous year which allows you to see your companies growth over time. I have tried other billing and invoicing systems but have always come back to PayPal. I also like that it integrate well with other platforms. Pros I find PayPal to be a really helpful tool when it comes to billing and keeping up with business payments. I use this account for most of my clients as well as monthly payment clients. The ability to send the invoice as a PDF, link or just the invoice itself is amazing. With PayPal invoicing my clients have the option to pay with their credit, debit or Paypal accounts. I can also create a QR code to send for payment. Cons The fees may be a little higher than some of the others like Stripe or Square. There are also those who believe they are biased towards customers when it comes to refunds. Review Source Freelance Used the software for: 1-3 years ### "PayPal Invoicing review" March 10, 2023 5.0 PayPal Invoicing is an online invoicing solution designed to help businesses of all sizes create, send, and manage invoices. Users can create and customize professional-looking invoices with their own branding and send them to customers via email or a direct link. Customers can then pay the invoice using various payment methods, including credit cards, debit cards, and PayPal accounts.Many users find PayPal Invoicing to be user-friendly and easy to use, with a simple and intuitive interface. The platform offers a range of customization options, allowing businesses to tailor their invoices to their specific needs and brand identity. PayPal Invoicing also offers a range of features to help businesses manage their invoicing activity, including invoice tracking, payment reminders, and detailed reporting. Pros Simple and easy to use: PayPal Invoicing is designed to be user-friendly and easy to use, with a simple interface that makes it easy to create, send, and manage invoices.Customizable invoices: PayPal Invoicing allows businesses to customize their invoices with their own branding, including logos, colors, and messaging.Mobile payment options: PayPal Invoicing offers mobile payment options, making it easy for customers to pay their invoices using their mobile devices.Tax calculation: PayPal Invoicing includes automated tax calculation, making it easy for businesses to accurately calculate and apply taxes to their invoices.Invoice tracking and reporting: PayPal Invoicing provides businesses with detailed reports on their invoicing activity, including outstanding balances, payments received, and invoice history.Integration with other PayPal products: PayPal Invoicing integrates seamlessly with other PayPal products, including PayPal Here and PayPal Business, making it easy to manage all of your business finances in one place. Cons Limited customization options: While PayPal Invoicing allows businesses to customize their invoices to a certain extent, some users may find the customization options to be limited compared to other invoicing solutions.Fees: PayPal charges transaction fees for payments processed through PayPal Invoicing, which can add up over time and may be a concern for some businesses.Limited integration options: While PayPal Invoicing integrates seamlessly with other PayPal products, some users may find that the integration options with other third-party apps and services are limited.Limited currency support: PayPal Invoicing supports a wide range of currencies, but not all currencies are supported, which may be a limitation for businesses that operate in certain regions.Customer support: Some users have reported issues with PayPal Invoicing's customer support, including slow response times and difficulty resolving issues.While PayPal Invoicing has many useful features and benefits, businesses may encounter some limitations or issues when using the platform. It's important to carefully evaluate whether PayPal Invoicing is the right solution for your business based on your specific invoicing needs and priorities. Review Source JULIET J. Blogger Used the software for: 3-5 years ### "PayPal Invoicing - The Best Invoicing App For Small Business And Freelancers." November 15, 2022 5.0 PayPal Invoicing allows you to create recurring invoices and send out reminders. It is ideal for small to medium businesses and it is easy to train your employees to send out and track invoices. It does the accounting for you where there is an option to get part payment or full payment of the invoice. Since I was already using Paypal, the onboarding process of the PayPal Invoicing was easy. I would recommend using PayPal Invoicing if you're running a small business or if you're a freelancer. Pros Paypal Invoicing is very easy to use to those who are already familiar with using using Paypal. It is easy to create invoices in order to get paid and track outstanding invoices. The benefits of using PayPal Invoicing are that it is relatively inexpensive and has a built-in payment system. Cons The drawbacks of using PayPal Invoicing are that it can be a bit difficult to set up for some people and is not as flexible as other invoicing options. There's need to research how to set up the program before using it. Review Source Richard L. Finance Supervisor Used the software for: 3-5 years ### "Richard Lubiano on PayPal Invoicing " May 16, 2023 5.0 All business problems I've done with PayPal Invoicing was worked smoothly. I would say that PayPal Invoicing is a trusted and secured to do business with them. My overall experience I am confident to entrust and transact business with PayPal Invoicing. Pros All the features of Paypal invoicing are helpful to me, i didn't encountered any issues with PayPal I feel confident and secured with dealing business with them. Cons So far no, PayPal always send me message via email for any updates. I didn't find any difficulties in handling PayPal Invoicing. Review Source Suman S. Business Analyst Used the software for: 3-5 years ### "Paypal Pay Fast everywhere" April 20, 2020 5.0 Paypal Invoicing has always been one of the closest since its inception.No matter you are a big business or a mid side or small size business or even if you are an individual,they got something for everyone which really shows how caring they are for one and all.Best in business to sent or receive payment without using huge pile of papers.create invoice in few clicks and get paid , one can easily edit invoice as per the needs and the smooth transaction\\ experience they provide is unbeatable.Will have more in days to come as even API also comes for all. Pros What I really like about paypal invoicing is no matter where you are sitting ,just get your money reach you in the superfast way by spending a minimum time to create a invoice in few clicks ,which one could ever imagine. I thing paypal invoicing change the complete picture of global financial industries and it established themselves in such a way that people or business cannot think of any other else or any other name except PAYPAL for doing business ,whether it sending or receiving money with a invoice or accessing multiple currencies in the easiest form,its completely unique ,even the API functionality its amazing . Cons If I compare to other big competitor in the business , I fee like they are not doing or spending to much on the advertising part because this is one of the best medium and how could they are limiting themselves in the advertising part .I think they are not trying to give a imagination which others are taking advantage like working with advertisement in 5D,6D or 10 D.which they need to look into and I want it from payal to show who they are .create imagination for people. Review Source Creative Director Used the software for: 3-5 years ### "Reliant Payment Software " June 27, 2024 5.0 Pros I use PayPal on a daily basis. From invoicing to paying online, PayPal has been my go to payment software for the past 5 years. It is very easy to create an invoice and either download and email, or send it directly to clients through the interface. I would recommend PayPal to literally everyone looking to have their invoices organized and sent on a regular basis. Cons I would increase the hours of customer service and ways to get in contact with support. Review Source Night Auditor Used the software for: 1-3 years ### "Great for online business!" November 27, 2018 5.0 I personally enjoy it, I feel fully protected as a seller of goods and feel like the customer support is string and I can turn to them with any questions or concerns. Pros PayPal Invoicing is pretty easy to use and they have great service if there is an error. Once you apply an email if they are a registered PayPal user the address of whom you are invoicing will pop up making room for less error when shipping products, also you remain protected in the event a buyer has an incorrect or non updated address. PayPal allows both the seller and buyer to be protected as their customer service is typically very good when there is an issue and a case needs to be open. As an owner of a small online business I typically will only use PayPal invoicing for my transactions as I feel more confident and protected with their services. Their fees are very reasonable in cost and do not limit you much when it comes to expenses, they also have a shipping feature directly through their service that I have found to be for smaller items the best around, as the cost of shipping continues to increase greatly it feels as if PayPal still offers the better deal. With in a period of time using their invoicing services I was offered a debit card which I found to be a great addition to their services, I no longer have to transfer profits in the event I do not want/ need to and can just use the card as a regular card, although their transfer fees are also inexpensive one method continues to be free to transfer your funds. I feel the invoicing is very easy to use and have had zero issues with it to date. Cons I do not like the fact that you cannot use it via the application that is not a business account, I have seen a few complaints with other small business owners/ sellers about this. I feel it should be available on all forms of their applications, as not everyone that has enough transactions actually runs/ owns a business, sometimes it is just a one time ordeal. Review Source Owner Used the software for: 1-3 years ### "Paypal invoice review " November 28, 2023 5.0 Paypal invoices are a great way to make your payment look legit to your customers Pros The invoice lets your company look professional no matter the size Cons The invoices are customer protected which is great for legit customers yet scammers will use this to refund their payment and freeze your money Review Source Fitness Trainer Used the software for: 3-5 years ### "PayPal Invoicing made my business transactions simple!" March 20, 2020 5.0 My overall experience with PayPal Invoicing has been very satisfying. It has saved me a ton of time in processing invoices and payments with my constantly revolving personal training client contracts. Pros What I like most about the PayPal Invoicing software is that I can electronically send an invoice to a personal training client within minutes. I have many clients weekly and they are all on different contracts. There are 2-week, 30 day and 45 day contracts. Therefore, I need to be able to quickly create and send new invoices to clients as their contracts expire. PayPal Invoicing allows me the opportunity to renew invoices from anywhere at any time. Cons The only issue I have had with PayPal Invoicing is when I first started using the product, my first client payment was placed on hold for a week, because it was a large amount and they needed to do an additional verification process. That was definitely an inconvenience to my business. Review Source Christian H. Licenciado en Mercadotecnia Digital Used the software for: 1-3 years ### "An indispensable tool" May 19, 2022 5.0 I highly recommend PayPal to make your transactions, it is a simple and practical method. It can be used by anyone from anywhere in the world. Pros Excellent functions to know your account statement, billing and payments to third parties, as well as charges to the account. For those of us who have to make purchases abroad, it is the safest payment method on the market as well as the most accepted. They have excellent customer service and I honestly feel safer using and billing PayPal than my bank payment methods. Cons Honestly, I haven't had any problems so far with PayPal. Neither personally nor with my business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.