# Parent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Parent the right Daycare solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179039/Parent/reviews

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Parent

4.6 (102)

[View alternatives](https://www.capterra.com/p/179039/Parent/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Parent

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

GB

Gemma B

PA to the managerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The app provides real-time notifications, photo and video sharing, and detailed daily reports, ensuring you never miss a moment.“

July 17, 2024

DC

Dorothy May C

Teacher AssistantChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“There are days that we cannot log the activities of the kids because the apps is not working.“

May 27, 2025

MB

Mila B

DeputyEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“It gives an over all view of anything that you need without any hastle..Every single detail is updated and displayed.“

May 22, 2025

Logan H

DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some of the data management is unnecessary and honestly can be downright overwhelming to new users/teachers.“

August 2, 2025

DC

Dorothy May C

Teacher AssistantChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a good thing that there is this kindof apps like this that can really help the parents to know the routine or activities of their child“

May 27, 2025

GB

Gemma B

PA to the managerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Some technical issues like bugs, crashes.“

July 17, 2024

RY

Roselie Y

AccountantEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“I especially like the photo and video sharing feature.“

May 21, 2025

HR

Honey R

RECE site LeadEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Scheduling children for sporatic days and invoicing was very difficult.“

March 21, 2024

## Showing most helpful reviews

Showing 1-25 of 102 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Mila B.  
Deputy  
Education Management  
Used the software for: 1-2 years

### "Its indeed AMAZING!"

May 22, 2025

5.0

Its an amazing app that helps every individual in every way possible.I may say Good job to the team..!

Pros

It gives an over all view of anything that you need without any hastle..Every single detail is updated and displayed.

Cons

Most of the features are helpful so I guess none..it doesn't reflect any negative thing or unhelpful one.

Review Source

Response from Parent Childcare Management Solution

June 6, 2025

Thank you for your amazing feedback! We're thrilled to hear that you’re finding Parent helpful and easy to use, and that it provides all the details you need without hassle. We truly appreciate your support and encouragement. We'll keep working hard to deliver the best experience possible!

RR

Rosemarie R.  
Classroom Assistant  
Education Management  
Used the software for: 1-2 years

### "Time to shine 😊"

May 27, 2025

5.0

My experience with this app has been interesting. The app regularly updates with new features.

Pros

It's the app that can easy to use. Parent can receive real time updates on Thier child's, like meal and nap.

Cons

Everything is good about this app and I didn't see any problems while using it. Easy to use.

Review Source

Response from Parent Childcare Management Solution

May 28, 2025

Thank you for your kind words and feedback. We're thrilled to hear about your positive experience with Parent. We’re continuously working to improve and bring even more value to our users. We truly appreciate your support!

Logan H.  
Director  
Child Day Care Services  
Used the software for: Less than 6 months

### "Has some good features"

August 2, 2025

3.0

Pros

It has a lot of options for reporting and data management. It is easy to keep in communication with families

Cons

Some of the data management is unnecessary and honestly can be downright overwhelming to new users/teachers.

Review Source

Response from Parent Childcare Management Solution

August 5, 2025

Thank you for your feedback. We’re glad to hear the reporting tools and communication features are serving you well. We understand that some data management sections may feel overwhelming, especially at first. Since different centers use different features based on their workflows, some areas may seem more complex than others. Please don’t hesitate to reach out to your Customer Success Manager for a detailed walkthrough or clarification on any features. Ee're always happy to support you.

DMC

Dorothy May C.  
Teacher Assistant  
Child Day Care Services  
Used the software for: 2+ years

### "Updating the parents"

May 27, 2025

5.0

Pros

updating the parents while the kids are in the nursery . It is a good thing that there is this kindof apps like this that can really help the parents to know the routine or activities of their child

Cons

the service provider is not good. There are days that we cannot log the activities of the kids because the apps is not working.

Review Source

Response from Parent Childcare Management Solution

June 2, 2025

Thank you for your feedback. We’re glad to hear that you find value in being updated about child’s routine and activities through the app. We’re sorry to hear about the service disruptions you've experienced. Please know that our technical team is working continuously to improve reliability and ensure a smoother experience for all users.

MA

Marah A.  
Nursery principal  
Child Day Care Services  
Used the software for: 2+ years

### "Helpful and easy to use and Kees parents updated daily"

May 1, 2025

5.0

Overall, it’s a helpful app for staying connected with the nursery. It makes communication easy and keeps us updated with photos and daily reports.

Pros

The daily reports and photos help tostay involved in the children’s day

Cons

Sometimes the app is slow to load or refresh Notifications don’t always appear

Review Source

Response from Parent Childcare Management Solution

May 26, 2025

Thank you for taking the time to share your experience. We're pleased to hear that the daily reports and photos help staying involved in the child's day and connected with the nursery. We appreciate your feedback regarding the app performance and notifications. Our team is actively working on ongoing improvements to ensure a smoother and more reliable experience for all users. Insights like yours are incredibly valuable in helping us prioritize these enhancements.

FR

Fatima R.  
Manager  
Education Management  
Used the software for: 1-2 years

### "The best parent application "

May 23, 2025

5.0

Pros

Easy to use, cover all the area needed for manager, for teachers and for parents as well. we can extract data and information for marketing and accounting purposes.

Cons

Messages from parent team don't disappear until we open them even sometimes, we are in harry to finish specific task

Review Source

Response from Parent Childcare Management Solution

May 26, 2025

Thank you for your valuable review and for highlighting the strengths of Parent. We're delighted to hear that the platform meets the needs your operation, and that the data extraction features are supporting your marketing and accounting efforts. We also appreciate you pointing out your experience with the messages. Our team is always exploring ways to enhance the user experience, and your input is invaluable in guiding those improvements.

HO

HERME O.  
Teacher Assistant  
Education Management  
Used the software for: 1-2 years

### "Daily Journal"

May 27, 2025

5.0

Parent App is one of the best daily reporting with our childrens' activities inside the classroom.I am happy using this app

Pros

Parent App has many options and easy to update our daily routines.It really helps on us educators for our kids daily report

Cons

Parent sometimes delays report.But so far since I use this app,it never bother my daily activities or reporting

Review Source

Response from Parent Childcare Management Solution

June 2, 2025

Thank you for your thoughtful feedback. We're glad to hear that Parent App has been a helpful tool for managing daily routines. We appreciate your note about occasional delays and will continue working to improve speed and performance. It’s great to know the app has supported your workflow without disruption.

RC

Ruth C.  
Principal  
Child Day Care Services  
Used the software for: 2+ years

### "Perfection "

May 1, 2025

5.0

Great, very happy with how all information can be consolidated in 1 place

Pros

Makes everything easier and more organized within the nursery and between staff and parents

Cons

Nothing, we are all very happy with parent and makes transparency reachable

Review Source

Response from Parent Childcare Management Solution

May 26, 2025

Thank you for your wonderful feedback. We're delighted to hear that Parent has helped streamline organization and communication within your nursery. We’re glad to be contributing positively to your daily workflow.

RY

Roselie Y.  
Accountant  
Education Management  
Used the software for: 6-12 months

### "My Experience Using the Parent App"

May 21, 2025

5.0

Overall, my experience with Parent has been very positive. The app made communication between parents and the school much easier and more transparent.

Pros

I liked how easy it was to stay updated with my child's daily activities and progress. I especially like the photo and video sharing feature.

Cons

The app sometimes lagged or took a while to load updates, especially when opening media files like photos or videos.

Review Source

Response from Parent Childcare Management Solution

May 26, 2025

Thank you for sharing your experience and for your positive feedback. We're glad to have facilitated your operation between the parents and the school. We also appreciate your with the loading media to our attention. Our technical team is continuously working to optimize performance, and feedback like yours is essential in helping us improve.

LV

Linda V.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "My experience "

February 7, 2025

5.0

They are kind, some of them are concern bout their kids behaviour

Pros

They are kind, some of them want tonknow details about their children performance at school

Cons

Some of them don't don't do follow up of their kids altitudes at home or attain meetings to know about their children performance at school

Review Source

Response from Parent Childcare Management Solution

May 26, 2025

Thank you for sharing your experience and insights. We’re glad to hear that many are kind and engaged. We also appreciate your perspective on the importance of continued communication and follow-up. Thank you for your feedback and for being part of Parent.

SM

Shaista M.  
Manager  
Education Management  
Used the software for: 2+ years

### "Excellent"

April 4, 2023

5.0

The overall experience is very amazing and the staff are very helpful and are ready to help at all time.

Pros

Easy to access and operate for teachers.Parents are happy as they are able to view the childs pic.

Cons

The survey form and the difficulties has been discussed with Mr Omar.

Reason for choosing Parent

Its budget friendly and easy to operate.

Review Source

Response from Parent Childcare Management Solution

April 7, 2023

Dear Shaista, hope you are having a good day and thank you so much for your feedback. It's highly appreciated. Looking forward to hear from you again and always meeting your expectations.

AS

Annemarie S.  
Management  
Education Management  
Used the software for: 2+ years

### "Great Product"

March 21, 2022

5.0

A great tool to communicate with parents and staff. Offers a wide range of possibilities to use.

Pros

Allows easy safe communication with parents. Highly valued tool by our institution, staff and parents. Mostly easy to use. Friendly support is readily available and helps find a solution.

Cons

It still does not meet all of our requirements (which is quite specific)

Review Source

Response from Parent Childcare Management Solution

March 23, 2022

Dear Annemarie, We can't thank you enough for the kind words about Parent. Your review means a lot to us. Please rest assured that your requirements will be discussed and analyzed with our technical team. Best regards, Parent Team

NS

Nicole S.  
Supervisor  
Education Management  
Used the software for: 1-2 years

### "A Game-Changer for Parents: The Ultimate Childcare Companion"

March 21, 2024

5.0

\[sensitive content hidden\]. our Customer Success Manager went above and beyond to address any concerns or technical issues promptly, ensuring uninterrupted access to the childcare app's features. Parent's are thoroughly satisfied with all of the apps features especially being able to get real-time updates on their child's daily activities, meals, naps, and developmental milestones.

Pros

Parent App is an intuitive and user-friendly childcare application that simplifies the entire childcare management process. The app facilitates effortless communication between parents and childcare providers like ourselves, allowing for real-time updates, photo/video sharing just to name a few things that makes this app one of the best!

Cons

Nothing to report here....this app has exceeded my expectations in every way possible.

Review Source

Response from Parent Childcare Management Solution

November 11, 2024

Dear Nicole, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

RR

Ritzel R.  
Nursery pre school teacher  
Education Management  
Used the software for: 1-2 years

### "Parent app. It helps a lot for us as early year teachers and for the parents as well."

May 23, 2023

5.0

All are good. Especially \[sensitive content hidden\] . Very friendly and immediately answered the concerns things from the app

Pros

All features are amazing. All the children's learning journal and the documentary was there. The areas of learning. And the learning activities, you can apply them.

Cons

All features are amazing. Educational also. It helps a lot, as an early year's teacher.? It's perfect!

Review Source

Response from Parent Childcare Management Solution

November 11, 2024

Dear Ritzel, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

SD

Sara D.  
Education  
Education Management  
Used the software for: 1-2 years

### "parent relationship with teachers"

August 11, 2023

5.0

Pros

easy, sufficient and fats application where it connects parents to teachers to know about their children directly

Cons

sometimes when we do not know how to do something but we contact he parent team and they always support us

Review Source

Response from Parent Childcare Management Solution

November 11, 2024

Dear Sara, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

SJ

Shweta J.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Wonderful experience "

August 11, 2023

5.0

Pros

Tracking and updates system is great for the parents to understand about their child.

Cons

It takes time to load. Only 40 pic upload is allowed. It will be helpful if we increase the upload number.

Review Source

Response from Parent Childcare Management Solution

November 11, 2024

Dear Shweta, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

TB

Trine B.  
Manager  
Education Management  
Used the software for: 1-2 years

### "Making everything much easier for us in the nursery "

June 26, 2023

5.0

My overall experience with Parent is that we are 100 % satisfied. We are using a lot of features and using it everyday.

Pros

We found Parent very good, because it has a lot of features that can help us in our daily work. We are saving time with paperwork and also the feedback from the parents is great about Parent.

Cons

Let me think, I can really not remember anything. We find everything good

Review Source

Response from Parent Childcare Management Solution

November 11, 2024

Dear Trine, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

RA

Racha A.  
Manager  
Education Management  
Used the software for: 1-2 years

### "Great app"

June 12, 2023

5.0

Pros

Very easy to use and efficient. Parent team is very helpful

Cons

Nothing I didn’t like so far. They can work on few updates

Alternatives considered

[Educore](https://www.capterra.com/p/238591/Educore/)

Reason for choosing Parent

Pricing Easy to use

Review Source

Response from Parent Childcare Management Solution

June 16, 2023

Dear Racha, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

SB

Siham B.  
Office manager  
Education Management  
Used the software for: 1-2 years

### "Continue making our life easy"

June 12, 2023

5.0

Pros

Tags for children pictures to be on their gallery

Cons

I can not click on one teacher name and get her profile with her only posts

Review Source

Response from Parent Childcare Management Solution

June 16, 2023

Dear Siham, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Definitely we will take your feedback into consideration and I'm happy to inform you that the product team is already working on adding a filter option to the newsfeed which should be available in the next app enhancement cycle update.

PM

Pia M.  
Manager  
Education Management  
Used the software for: 1-2 years

### "Very happy and satisfied "

June 26, 2023

5.0

We are very happy and satisfied, both staff and parents are using it daily without any issues. It makes the thing easier and faster for us.

Pros

I liked that everything is so easy. The set up, the training, the daily use and the great Parent team that you can always contact.

Cons

Nothing, I like everything about Parent

Review Source

Response from Parent Childcare Management Solution

November 11, 2024

Dear Pia, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

JR

Jasmin R.  
Head of Quality Assurance & Standards  
Education Management  
Used the software for: Less than 6 months

### "Great app which is not stopping to grow"

March 22, 2022

5.0

Parent is a great communication tool for nurseries and parents. It is making the process of sharing information with families so much easier and faster.

Pros

There are a lot of great features on the app. The daily reports, event planning, the calendar, etc. The more I work with it the more hidden treasures I find. One just really needs the training to understand all the features and be able to use them.

Cons

Anything I suggested to improve or change, as it would fit better our needs or make the app in general easier to use, has been taken on by the team. We have never been disappointed by the team.

Review Source

Response from Parent Childcare Management Solution

March 23, 2022

Dear Jasmin, Thank you for taking the time to leave us such a great compliment. We appreciate you recommending Parent in your comment. All the best, Parent Team

HA

Hadeel A.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Good review "

May 8, 2023

5.0

Pros

It’s easy to use , so useful for me as a teacher and good way to communicate with parents

Cons

There’s a lot of changes all the time this is good thing but sometimes it’s difficult when all the time there’s new additions

Review Source

Response from Parent Childcare Management Solution

June 13, 2023

Dear Hadeel, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Definitely we will take your feedback into consideration and will work on improving the overall app usage and features.

cmR

coleen maegee R.  
DEPUTY MANAGER  
Education Management  
Used the software for: 6-12 months

### "convenient application for parents"

April 19, 2023

4.0

They can access everything using app like for example they can see their child activities everyday and now they can access easily the payment method.

Pros

its accessible for admin and for the parents to use this app especially its newly improved

Cons

as of now since, i tried it again. none as of now

Review Source

Response from Parent Childcare Management Solution

June 13, 2023

Dear Coleen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

NS

Nirmeen S.  
Teacher  
E-Learning  
Used the software for: 1-2 years

### "Good app"

May 8, 2023

5.0

Pros

How can we keep in touch easily with parents

Cons

Nothing I like less in this app...........

Review Source

Response from Parent Childcare Management Solution

June 13, 2023

Dear Nirmeen, hope you are having a good day. Thank you so much for your feedback, it's highly appreciated. Glad we are meeting your expectations and hope we always do.

MD

Mohamad D.  
General Manager  
Education Management  
Used the software for: Less than 6 months

### "Parent App review"

December 4, 2019

4.0

We use parent to communicate with our clients and our staff. Parent helps us write observations of our students and share daily updates with their parents. Parent also serves as our check in tool for both students and staff and allows us to track attendance throughout the academic year.

Pros

This software is excellent and provides a well rounded management tool for nurseries. It covers the educational needs of teachers and also the business side for managers.

Cons

have been facing some glitches since signing up with Parent, but the customer service team has been very helpful and responsive.

Reason for choosing Parent

Parent is more geared towards nurseries

Switched from

[Tapestry](https://www.capterra.com/p/184196/Tapestry/)

more tools that we can use as management.

Review Source

Response from Parent Childcare Management Solution

December 10, 2019

Hello Mohamad, Thanks for leaving us such a wonderful review. We are thrilled that you had this positive experience. Customer satisfaction is always one of our top priorities. So thanks for your kind words and we look forward to continuing to provide you with an all-in-one child care management application. We are sorry to hear that you are experiencing some issues with the application and we are constantly working to make sure that you don't face any issues. We have introduced extra layers of testing to assure that there are no issues with any of the released features.

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