# CartonCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CartonCloud the right Transportation Management solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179000/CartonCloud/reviews --- CartonCloud 4.7 (79) [View alternatives](https://www.capterra.com/p/179000/CartonCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CartonCloud Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews IO Israel O SupervisorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “The automation of workflows, mobile accessibility, and seamless integrations with accounting software like Xero and QuickBooks.“ February 20, 2025 JD Jethro D FounderMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Every process involved with Carton Cloud, as a customer of a warehouse using carton cloud, is just cumbersome!“ September 25, 2025 JS Jelfry S Operations managerImport and Export, 51 - 200 employeesUsed the software for: 6-12 months. “I have implemented Cartoncloud for our courier in order to help us with the new benefits of delivery for our customers, since we are trying to reach remote places, this has became perfect for us, we can manage our deliveries more efficiently and faster.“ March 7, 2025 MB Matt B Logistics ManagerWarehousing, 11 - 50 employeesUsed the software for: More than 2 years. “The inability to export customer rate cards and uprating.“ December 10, 2024 FA Facundo A GerenteLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “A super valuable and robotic tool to manage your warehouse. .“ January 14, 2026 AS Aryan S Project ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Some features out of the box are not customizable for the average user.“ January 27, 2025 IO Israel O SupervisorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It simplifies logistics and warehouse management with an intuitive cloud-based system.“ February 20, 2025 JD Jethro D FounderMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “unfortunately it appears that many warehouses use this platform.“ September 25, 2025 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brendan T. Group General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Number 1 WMS!" June 18, 2024 5.0 Pros I have had an exceptional experience with CartonCloud for over 10 years since the very beginning when setting up my first warehouse with Vincent. Their cloud-based setup and implementation process are incredibly straightforward, making it the easiest I've encountered. What truly sets them apart is their support, onboarding and an advantage of month-to-month contract option, providing flexibility that's rare in the industry. The support and integration team, including \[sensitive content hidden\], has been outstanding. They are not only responsive but also solution-oriented, consistently helping us with ongoing integrations for both internal operations and customer needs. Their dedication to user support is unmatched, ensuring our queries are promptly addressed. Overall, I highly recommend CartonCloud for anyone seeking a reliable, innovative solution with unparalleled customer service. Cons Limitations on Notification, but have submitted a feature request Review Source TC Thomas C. Managing Director Logistics and Supply Chain Used the software for: 2+ years ### "Long time user, just as happy with the product as when we started in 2016." June 5, 2023 5.0 Very happy, and they have become a core part of our service offering. Pros It has the benefits of a large SaaS with the Agility of a small company. Many IT companies claim to be agile, but Carton Cloud are one of very few I have worked with that are adaptable, and able to help with solutions. Cons Carton Cloud is incredibly powerful, and the down side is that many people don't know how to use all its features, and hence not understand its value.Some suggested ideas seems to take exceedingly long times to implement, but those abilities are not critical factors in using the equipment. Alternatives considered [Datapel](https://www.capterra.com/p/199201/WMS/) Reason for choosing CartonCloud Quality of product. Cost was actually cheaper in the short term, however more expensive in the long term. Its still a factor, but as long as the software continues to evolve there is value in it. Review Source IO Israel O. Supervisor Accounting Used the software for: 6-12 months ### "Efficient Logistics Management with Some Limitations" February 20, 2025 5.0 The automation of workflows, mobile accessibility, and seamless integrations with accounting software like Xero and QuickBooks. Pros It simplifies logistics and warehouse management with an intuitive cloud-based system. Cons The price is costly for small business owners Review Source KO Kenneth O. Director Logistics and Supply Chain Used the software for: 2+ years ### "Unparalleled Efficiency and Exceptional Support: A Review of CartonCloud" June 5, 2023 5.0 The TMS & WMS software I've used surpasses all my previous systems. Its seamless functionality and comprehensive features have significantly improved my workflow. The exceptional support from the teams undoubtedly sets them apart as leaders in the industry. This all-in-one solution is truly the best I've encountered. Pros Efficient, Reliable, Versatile, User-Friendly, Robust Cons One drawback I've noticed with the TMS & WMS software is that the API feels somewhat underdeveloped. While the system itself is robust, I have encountered limitations and inconsistencies when attempting to integrate it with other applications. Improvements in the API's functionality would enhance the software's overall versatility and expand its potential uses. Switched from [GetSwift](https://www.capterra.com/p/145621/GetSwift/) After extensive research and experience with various software options, I made the switch to this all-in-one platform. While acknowledging the quality of other systems, I yearned for a comprehensive solution. This platform fulfilled my needs by seamlessly integrating multiple functionalities, saving time and effort. It's a game-changer in streamlining operations. Review Source MB Matt B. Logistics Manager Warehousing Used the software for: 2+ years ### "Matt Billing Cartoncloud" December 10, 2024 5.0 Overall I have had a positive experience with CartonCloud the team are fantastic to deal with and always go that extra mile to help out. Pros The constant improvements and customization available also the support. Cons The inability to export customer rate cards and uprating. Review Source ZB Zehao B. Business Owner Automotive Used the software for: Less than 6 months ### "Well-regarded management system" March 31, 2025 5.0 Pros It is well-regarded for its user-friendly logistics and warehouse management system (WMS/TMS), particularly for 3PL providers. Cons It’s user-friendly, some businesses find the system lacks deep customization for unique workflows. Review Source KÇ Kerem Ç. Boss Accounting Used the software for: I used a free trial ### "Responsive" March 18, 2025 4.0 It was good overall and i recommend it to anyone Pros Carton cloud is a simple and very useful program Cons Ui design not so cherish and it is not very compatible with my pc Review Source cF chrissy F. Marketer Market Research Used the software for: I used a free trial ### "Easy to use" March 28, 2025 5.0 It’s fine I like cartoncloud very easy to use Pros It’s perfect very good help on it for sure Cons It’s got it’s bugs but other then that it’s alright Review Source AS Aman S. Receptionist Food & Beverages Used the software for: Less than 6 months ### "Very nice you can go for it" March 2, 2025 5.0 Overall its very nice i can store all my file Pros Its support is very good and there is so much of storage to store Cons So slow its net is slow sometimes it don't open overall its very nice but Review Source Dilraj S. Sr. Software Developer Computer Software Used the software for: Less than 6 months ### "Awesome transport management system for companies" July 25, 2021 4.0 An easy to use transport management system which allows its clients to do business hassle free. Pros Its a great software for logistic companies to boost productivity and provide better service. Features like automated data entry and invoicing makes it more easy and reliable. Its easy to set up and ensures full support from managing staff to address any issues. Cons Great software overall but it should come with more ready to use integrations with other big platforms. Review Source aH adam H. director Food & Beverages Used the software for: 2+ years ### "Carton Cloud - game changer" September 21, 2022 5.0 Love it. Promote it to every similar business to us I converse with who could benefit from it. been a huge leap forward for the business and wasn't even difficult to implement. Pros Enables paperless national operation. All critical admin info is available at the click of a button, not from sorting through a filing cabinet. Errors are visibly obvious, as are inefficiencies. Cons Did take a few weeks to get our head around moving through the screens and where to find things. but we did skimp on the onboarding sessions, so no fault of theirs. Review Source TG Timmy G. 3PL Logistics and Supply Chain Used the software for: 2+ years ### "Carton Cloud" June 9, 2023 5.0 Overall very positive. Pros Its' simple and easy to use and explain to client. It does everything that we need to make out life easier in a difficult industry. Cons It covers most of our needs. when we've needed changes made they have assisted in that area. Review Source JS Joseph S. General Manager Logistics and Supply Chain Used the software for: 2+ years ### "Great system!" October 23, 2019 5.0 I have loved Carton cloud since we implemented , it is fast, easy and reliable and its been great to get rid of paperwork and have everything captured on the carton cloud system which made chasing , checking and invoicing so easy. Pros The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly. Cons If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient. Review Source DM David M. DC Manager Warehousing Used the software for: 2+ years ### "Simple Concept - Extremely user friendly " April 23, 2019 5.0 Pros \- The flexibility for a 3PL environment ( multiple customers, selective stock selections, Data collection etc) - The customer login function provides all relevant information and prevents the need for countless emails / phone calls - The simplicity of the automated invoicing and the data captured to generate those charges - The "Quick Link" function to assist admin staff to enter SO's & PO's Cons The only component i dislike with the system is currently we don't use the TMS component, however the default screen is the consignments screen in which has no relevance in which we use the system for currently, If we had the ability to set our default preferences would assist immensely. Review Source DZ Daniel Z. MD Warehousing Used the software for: 2+ years ### "simple and easy to pick up" July 17, 2023 5.0 CartonCould 90% perfect for our business, but As the company's business increases, hopes the system to develop more services Pros Affordable for any size of business, Easy to using Cons Tracking information needs to open more Review Source TC Tony C. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "CartonCloud" March 6, 2023 5.0 I was using spreadsheets for the warehousing side of the business. This system has saved all that problem as well as the mistakes and time it took to manage Pros The system is easy to learn and easy to maintain. Cons The only issue is i can not make the site look like my own to a client. It is a generic look which would be better if could be customised. Review Source DF Declan F. Director Logistics and Supply Chain Used the software for: 2+ years ### "Carton Cloud" March 8, 2023 5.0 Pros The easy of use, and the fact your customers can self service via the portal Cons I don't believe there is any feedback we have that is negative Review Source KH Kirrily H. Joinery Coordinator Construction Used the software for: 6-12 months ### "So easy to use!" July 19, 2019 5.0 Inventory management is much more streamlined now. I know what we have, how many we have and where things are at the push of a button. Notifications sent to pickers when a Sales order is entered mean that they are always aware that a new order has come in. Pros The software is very easy to use and training is tailored to your own needs. Training sessions can be scheduled as often as you want or need. The Carton Cloud team is very open to new ideas and are constantly making improvements for ease of use. Cons Trying to get my suppliers to supply purchase orders/packing lists in a way that is compatible with Carton Cloud. Once i worked through that, it worked a treat! Reason for choosing CartonCloud Ease of use and implementation, lesser upfront and ongoing costs, good customer service. Review Source EH Emily H. Director Logistics and Supply Chain Used the software for: 6-12 months ### "Life changing - Turns your small business nightmare into something that is so easy and simple run " September 11, 2018 5.0 Our business would not be where it is today without CC, it allowed us to have full vision of our business, it allowed me the ability to take on more and more customers without having a nervous break down from the volume of work. I used to route in an excel sheet and then in google maps, manually writing out stock picking sheets for orders, we had a half the customers we have now and I worked every night until at least 10.30 /11pm, now I finish at 4.30pm each day, 100% done! Pros Everything. We run a transport business delivering around 800 consignments per week, we have 8 drivers on the road and thanks to Carton Cloud we have just myself in the office. It routes, it invoices, it sends PODs, it tracks stock , it nearly cooks you dinner! haha Cons If I had to pick something maybe the volume of clicks you need to do to get through each screen, ie approve / ok / yes / save before it lets you move to the next page Review Source JW Jimmy W. Director Logistics and Supply Chain Used the software for: 1-2 years ### "Happy Customer" December 3, 2020 5.0 Another happy customer. Pros Ease of use, volume based pricing structure and great team all the way from Sales to Onboarding and ongoing Support. Cons WMS is not specifically designed for Apparel based eCom businesses. Although the services is capable of what we truly require, some features out clients request are not available. The team is however always working on new features with frequent system updates. Review Source AS Alessia S. Administration Manager Logistics and Supply Chain Used the software for: 2+ years ### "Easy to use & Effective TMS " March 30, 2021 5.0 Pros Easy to use, with the ability to automate approx 70% - 80% of functions. Cons Would like to see the development of scheduled reports and looking forward to billing updates in version two. Review Source RH Reece H. Operations Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Professional and Efficient" April 23, 2019 5.0 Service and help are great to get off the ground, the team provide answers to any questions and guide you in setting up the software and integrating it into your business practices. It has helped us stand above the pack in an industry not known for its outstanding professionalism and efficiency Pros It makes our products and services look ultra professional and efficient from customer through to supplier right from the frontline. Cons It seems expensive to begin with but worth the investment once you're off the ground Review Source LS Lucas S. Inventory Controller Logistics and Supply Chain Used the software for: 2+ years ### "Convenient & powerful, all at your fingertips" October 18, 2018 5.0 Pros Easy to use & teach Transparent Lots of info at your disposal Connect and work from anywhere Customer access Cons If servers go down nothing can be done as it is all online, which has only been very brief in the past Review Source EP Emma P. Owner / Operator Industrial Automation Used the software for: Less than 6 months ### "Great Program! " January 11, 2019 5.0 Highly recommend Carton Cloud for any transport company. The team is excellent to deal with and will ensure you are up and running quickly. I compared a few companies before deciding and found Carton Cloud to be reasonably priced without compromising functionality. Carton Cloud has greatly reduced my workload and simplified my system. My only regret is that I didn't find them sooner! Pros \- Simple - easy to understand. - Driver's App is simple and easy to use. - Many aspects are customisable and can be setup to suit your needs. - Affordable, no lock in contract, I was pleased to find I only pay at the rate of usage for the week. (Dropped to lowest charge rate when we were closed over Christmas) Cons Currently the consignments can't be entered with dimensions, only total cubic which isn't a deal breaker and can be worked around however I'm told they are going to incorporate this in near future. Review Source LM Liam M. CIO Industrial Automation Used the software for: 6-12 months ### "Transport and warehousing in one application" September 10, 2018 5.0 Great customer focused team that listens to its customers, strong leadership from CEO and board. Pros Simple modern user interface, completely public cloud based. One application from dock to door, the big players have only grown by acquisition and lack integration. Experience in multiple markets including Asia. Cons Smaller feature set compared to larger players but rapidly expanding, with micro services architecture. Review Source Similar Products Featured ## Related categories [Transportation Management](https://www.capterra.com/transportation-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)