--- title: "Best AVOXI Alternatives 2026 | Capterra" description: "Looking for alternatives to AVOXI? Find out how AVOXI stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/178939/AVOXI-Genius/alternatives/" page_type: "alternatives" language: "en" --- # AVOXI alternatives Last updated on September 15th, 2026 The best AVOXI alternatives are VoIP.ms (best overall), 3CX (best free plan), LiveAgent (best budget option), and Zendesk Suite (most reviewed). Together they hold 7,045 verified Capterra reviews, with overall ratings from 4.4 to 4.8 out of 5. AVOXI itself holds 4.8 out of 5 across 59 reviews. ### AVOXI - Rating: 4.8 out of 5 (59 reviews) - Ease of use: 4.7 out of 5 - Starting price: $19.99 /user - Key features: 9 of 9 top category features --- ## Top alternatives AVOXI alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (330 reviews) | Rated the same as this product | 4.8 out of 5 | $25.00 /user/mo | 9 of 9 top category features | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,091 reviews) | Rated 0.4 lower than this product | 4.3 out of 5 | $55.00 /user/mo | 7 of 9 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) | Rated 0.6 lower than this product | 4.0 out of 5 | $69.00 /mo | 9 of 9 top category features | | [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) | Rated 0.4 lower than this product | 4.4 out of 5 | $350.00 /yr | 9 of 9 top category features | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | $15.00 /user/mo | 8 of 9 top category features | | [JustCall](https://www.capterra.com/p/157853/JustCall/) — 4.1 out of 5 (225 reviews) | Rated 0.7 lower than this product | 4.3 out of 5 | $29.00 /user/mo | 9 of 9 top category features | | [Aircall](https://www.capterra.com/p/184709/Aircall/) — 4.2 out of 5 (466 reviews) | Rated 0.6 lower than this product | 4.4 out of 5 | $40.00 /mo | 9 of 9 top category features | | [Ringover](https://www.capterra.com/p/169627/RingOver/) — 4.7 out of 5 (887 reviews) | Rated 0.1 lower than this product | 4.8 out of 5 | $29.00 /user/mo | 9 of 9 top category features | | [Nextiva](https://www.capterra.com/p/175788/Nextiva/) — 4.6 out of 5 (919 reviews) | Rated 0.2 lower than this product | 4.5 out of 5 | $25.00 /user/mo | 7 of 9 top category features | | [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) — 4.8 out of 5 (698 reviews) | Rated the same as this product | 4.4 out of 5 | $1.10 /mo | 9 of 9 top category features | --- ## Top alternatives with AI capabilities The AVOXI alternatives with the strongest AI features are Bitrix24, LiveAgent, and Nextiva, based on verified feature data and Capterra reviews. ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) - AI features: AI Summarization, AI Writing Assistant, Chatbot, Generative AI ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,788 reviews) - AI features: AI/Machine Learning, Chatbot, Natural Language Processing ### [Nextiva](https://www.capterra.com/p/175788/Nextiva/) — 4.6 out of 5 (919 reviews) - AI features: AI Copilot, Generative AI --- ## Top Free alternatives to AVOXI The best free alternatives to AVOXI are Zendesk Suite, Bitrix24, and 3CX — all three offer a free plan alongside paid tiers. ### [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,091 reviews) - Free options: Free trial - Starting price: $55.00 /user/mo ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,005 reviews) - Free options: Free trial, Free version - Starting price: $69.00 /mo ### [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - Free options: Free trial, Free version - Starting price: $350.00 /yr --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated AVOXI alternatives are VoIP.ms (4.8), LiveAgent (4.7), and Ringover (4.7). ### [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) - 384 SMB reviewers say - Overall rating: 4.8 out of 5 across 384 SMB reviews - Ease of use: 4.5 out of 5 across 384 SMB reviews > "The online portal offers many features and the billing is clear." — Jean Rene A., CTO (August 28, 2023) ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) - 1,089 SMB reviewers say - Overall rating: 4.7 out of 5 across 1,089 SMB reviews - Ease of use: 4.6 out of 5 across 1,083 SMB reviews > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." — Jacopo R., CEO (May 6, 2026) ### [Ringover](https://www.capterra.com/p/169627/RingOver/) - 760 SMB reviewers say - Overall rating: 4.7 out of 5 across 760 SMB reviews - Ease of use: 4.8 out of 5 across 760 SMB reviews > "It is highly efficient, user-friendly, and has completely transformed our workflows." — Adrien S., Sales Director (August 27, 2026) --- ## Find software for your specific use case ### Telephony - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) — 4.7 out of 5 (159 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (330 reviews) ### Business Phone Systems - [SendMyCall](https://www.capterra.com/p/211335/SendMyCall/) - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [Unitel Voice](https://www.capterra.com/p/172777/UniTel-Voice/) — 4.6 out of 5 (66 reviews) ### Call Recording - [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) — 4.2 out of 5 (570 reviews) - [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) — 4.7 out of 5 (41 reviews) - [Vonix](https://www.capterra.com/p/191599/Vonix-Voice/) — 4.8 out of 5 (23 reviews) ### Softphone - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) — 4.7 out of 5 (41 reviews) - [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) — 4.4 out of 5 (270 reviews) ### Contact Center - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,091 reviews) - [3CX](https://www.capterra.com/p/158704/3CX/) — 4.4 out of 5 (468 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (330 reviews) ---