# Jove Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jove the right Legal Case Management solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178827/GrowPath/reviews --- Jove 4.6 (72) [View alternatives](https://www.capterra.com/p/178827/GrowPath/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Jove Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews TQ Thomas Q Business Development OfficerLaw Practice, 201 - 500 employeesUsed the software for: More than 2 years. “GrowPath is a terrific tool that facilitates effective and accurate communication with our potential clients.“ June 12, 2024 IR Iliana R ParalegalLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “For our area of practice, I don't like that we are unable to search a matter by an address or parcel number.“ June 12, 2024 YR Yolanda R Training and Communications CoachLegal Services, 201 - 500 employeesUsed the software for: More than 2 years. “GrowPath's features help our law firm to sustain the well-oiled machine that we are.“ June 12, 2024 CM Cooper M AttorneyLaw Practice, 51 - 200 employeesUsed the software for: Less than 6 months. “Not being able to search by Claim number in the main search bar as we get emails from adjusters all the time with only their claim number.“ March 15, 2023 EC Ellen C Eminent Domain Marketing ResearcherLaw Practice, 201 - 500 employeesUsed the software for: 6-12 months. “I love the ease of navigation, the logical flow of information and the responsiveness of the helpdesk. If I have a question, it gets answered swiftly.“ June 11, 2024 LT LIsa T BookkeeperLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “That you cannot see all the client case manager/PL information when you are just trying to quick search, you actually have to click into the case to see this information.“ March 9, 2023 OM Olena M Accounting manangerLegal Services, 201 - 500 employeesUsed the software for: 1-2 years. “It holds a lot of information that many people have access to, can update and use“ June 12, 2024 IJ Isaiah J AttorneyLegal Services, 2 - 10 employeesUsed the software for: 1-2 years. “I have yet to integrate my files into GrowPath because of the confusion I have the manner that GrowPath organizes its documents.“ March 9, 2023 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremy S. M. Attorney Law Practice Used the software for: 1-2 years ### "Amazing Case Management Software" September 24, 2018 5.0 GrowPath helped identify and eliminate internal induced delays. I can't imagine ever going back to our old case software management after using this program. Pros This software improves efficiency and allows us to evaluate data to determine where we can improve and cut costs. The ability to send and receive client text messages that are automatically posted to the case is a big time saver. Cons There were some growing pains the first few weeks when we transitioned from a popular case management software to GrowPath, but this was really our Firm learning how to use something new. No real complaints. Review Source TH Tracy H. Firm Administrator Legal Services Used the software for: 6-12 months ### "Great Case Management System for PI Law Firms" March 9, 2023 4.0 GrowPath has increased the firm's ability to manage production from a birdseye view without sacrificing what the legal teams need on a day-to-basis to manage a client's case. Pros Reporting features, reminders, matter trackers, Cons GrowPath is not flexible enough to integrate with many software and programs that we need to run the firm efficiently. The Disbursal Sheet function: We must download a new version with each change. Alternatives considered [Filevine](https://www.capterra.com/p/140815/Filevine/)[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) Reason for choosing Jove The reporting capabilities and business intelligence through Sisense. Review Source Response from Jove March 16, 2023 Hi Tracy, Thank you for your feedback! GrowPath is in the final stages of releasing our new API which will make it significantly easier to integrate with 3rd party programs. KW Kathy W. paralegal case manager Law Practice Used the software for: 6-12 months ### "A Paralegal Case Manager Review" March 15, 2023 3.0 I am still trying to get used to the software. As mentioned above, there seems to be a lot more steps involved in completing a task, taking up more valuable time to complete my work. Pros Satellite questionnaire. I honestly cannot think of anything else that I especially like. Cons search method, too many steps involved to do a task Review Source Response from Jove March 16, 2023 Hi Kathy, Thank you for your feedback! Tasks can be completed with a single click either from the home page or within an individual matter. If any additional assistance is needed please reach out to your customer success representative. dN david N. Attorney Law Practice Used the software for: 2+ years ### "Growpath Case Management Tools" June 12, 2024 5.0 Pros I like the ease of use and intuitive set up of the system. All of my files are managed through a combination of reminders, tasks and visibility in the quick notes section to ensure I am on top of my cases. Cons None. Some slight modifications for some practice groups, including my own. Review Source OM Olena M. Accounting mananger Legal Services Used the software for: 1-2 years ### "Convinient" June 12, 2024 5.0 I use it every day to find information and notes I need for verification, also run various reports daily, weekly and monthly to report certain aspects of business to management. Reporting is configurable, which is a big plus. Overall a robust software, great tool to stay organized, especially when multiple people contribute to it. Highly recommend. Pros It holds a lot of information that many people have access to, can update and use Cons Need to dig for certain information, however that would be true for any software Review Source IR Iliana R. Paralegal Law Practice Used the software for: 2+ years ### "Experience with GrowPath " June 12, 2024 5.0 Pros I like the organized aspect of GrowPath. Everything is easy to find and access. I enjoy the reminders that are populated as the file progresses into the next phase. Cons For our area of practice, I don't like that we are unable to search a matter by an address or parcel number. Review Source CM Cooper M. Attorney Law Practice Used the software for: Less than 6 months ### "stuff and things" March 15, 2023 4.0 Its fine as a case management software but there is duplication of time and effort that could be removed. Pros Organization, searchability in some aspects, Documents tab(we are instructed not to use), reminders, access to case information Cons The window that actually shows the notes you want to look at is far too small and cannot show all of a large note. Not being able to search by Claim number in the main search bar as we get emails from adjusters all the time with only their claim number.Duplicate Data entry. There are currently 4 tabs i have to put the settlement information in and the data pulls from different places to populate the Excel spreadsheet we use for settlement memorandums. Not knowing where the data is pulled from causes the need for manual manipulation of the spreadsheet on most files. Why do i have to put a reduction of $0 in the Expense and Other Disbursements tab to have the offer populate in the Excel spreadsheet? its an extra step on every case, albeit a small one, that just shouldn't be there. The name of the game on a daily basis at our firm is volume and adding multiple "small" unnecessary extra steps and duplications of effort is a productivity killer.Reminders don't show up in notes once completed.No AppNo synergy with our paperless system Review Source PL Phoebe L. Paralegal Law Practice Used the software for: 1-2 years ### "GrowPath Product Review" March 9, 2023 4.0 Overall, the product has a lot of features that can be helpful. Pros I like the notes section and that I'm able to save emails to the Notes section quite easily. Cons Probably the Calendar "event," section is the item I have the most issues with. Review Source Response from Jove March 16, 2023 Hi Phoebe, Thank you for your review, as this ensures we continue improving our product for our customers. Our product team did inform me that a calendar enhancement will be coming soon, please reach out to your customer success representative for additional details so we can set that up for you. ME Melissa E. Marketing Specialist, Paralegal & VA Disability Advocate Law Practice Used the software for: 1-2 years ### "GP does it ALL!" February 7, 2022 4.0 I feel like GP has improved both client communication & inner-office communication, and it being web-based really helped during quarantine (and on-going remote work days). Pros the data import from our previous software was pretty seamless! Also, they provided some great training to our entire staff. Cons it's always difficult to start using a new software program when you've spent years working in a different one. however, the transition has been painless for the most part! Review Source VR Verified Reviewer Case Intake Specialist Legal Services Used the software for: 6-12 months ### "It's a pretty nice program." March 15, 2023 4.0 GrowPath was easy to learn. It's very user friendly. Pros I like the customizable features of the program. You can choose which information tabs are relevant to you and customize your color scheme. Different departments need access to different information, so it helps to minimize clutter. Cons The thing I like least is that the program takes so many clicks to complete a task. This can easily be changed with choosing a different layout. Review Source SF Stacy F. Litigation paralegal Law Practice Used the software for: 2+ years ### "Grade A cloud based case management system" March 15, 2023 5.0 Helping injured clients through the litigation process and Growpath makes that a bit easier. Pros I love the texting feature and being able to post emails with documents directly into the documents section. Ease of use. Love the notes section that you can type a great deal. I use the notes section every day. I also like the feature of being able to merge documents easily and quickly. Cons Sometimes you have to wait for the system to update (sometimes get a red message that it is trying to contact the server and at times it is slow. Review Source KB Kelli B. Intake Specialist Law Practice Used the software for: 1-2 years ### "Quick and easy access to overall case info" April 14, 2023 5.0 Pros This product allows for information on a case to be easily accessed, which is great when trying to assist clients or answer specific questions for them! Cons I don't have the need to access all of the features of GrowPath, so I can only say that, in my job capacity, it works great. Review Source CB Chris B. Associate Attorney, Litigation Law Practice Used the software for: 2+ years ### "Intuitive, easy to use" August 11, 2021 5.0 Very functional and intuitive solution. Pros Lots of great functions, integrates well with Outlook and probably other e-mail programs, very easy to use for cases with one plaintiff/claimant and finite numbers of claimants/plaintiffs. Excellent analytics to monitor personal productivity and office-wide productivity. Cons Only real downside for me is that it is not a complete and comprehensive file-management solution. Must use firm's server for all but the simplest cases. That said, GrowPath is useful for file management about 80% of the time even in the most complex cases. Review Source HR Heather R. Medical records Supervisor Legal Services Used the software for: 1-2 years ### "Great tracking system " March 9, 2023 5.0 Pros Customized notes, great case tracker and easy to navigate. Cons Report to track medical demands and files have all requests completed reports. Review Source Response from Jove March 16, 2023 Hi Heather, Thank you for your review! From your description it sounds like these issues could be easily addressed using our matter trackers. Please reach out to us for additional information. AG Angelica G. Legal Assitant Law Practice Used the software for: Less than 6 months ### "Growpath works" March 9, 2023 5.0 it was a great experience to learn this system Pros how easy it was to learn how to use and I learn the system in a fast pace. Cons I did not have any issues with growpath Review Source DW Dana W. Human Resources Legal Services Used the software for: 1-2 years ### "Really Helped!" February 1, 2022 4.0 Having our case management all in one place, from intake to settlement has helped us save time and resources and helped us keep a handle on communication with our clients. Pros GrowPath really helped us streamline our case management and gave our staff great timelines for deadlines and client management. Cons Integration was a large project, but GrowPath helped us every step of the way. Review Source MB Molly B. Attorney Law Practice Used the software for: 6-12 months ### "Easy to use. Makes my job easier." October 28, 2021 5.0 This software make doing my job easier! Pros This is a fantastic all in one product. It doesn't lack anything I need to manage a very large case load. Everything is searchable and the information you need to find is easy to find quickly. Integration with Outlook email makes documenting case-related communication seamless. This product is user friendly and did not take long to learn how to use. Cons It would be great if the integration with Outlook included the calendar. Review Source Response from Jove March 16, 2023 Hi Molly, Thank you for your feedback! The con you mentioned is in the development process and will be released soon. Please reach out to your customer success representative for additional details. NH NicoleH H. paralegal Law Practice Used the software for: 2+ years ### "Great, user friendly, legal software" September 10, 2021 5.0 Great, Love it. Impressive software constantly updating to be made better Pros Coming from working on Needles, GrowPath is easy to learn and the interface is lovely. Cons Sometimes adding ledger entries or clicking into things is a little delayed, as opposed to instant but its not a big deal. Review Source PC Pamela C. Paralegal Law Practice Used the software for: 1-2 years ### "GP Review" September 27, 2018 5.0 GrowPath has saved me a tremendous amount of time especially in merging documents. Also the ability to send e-mails and texts to the assigned attorneys and/or clients from their home screen is very valuable (along with the fact that those are saved to the case without having to cut and paste). The program was easy to learn and navigate. Pros Ease of accessing information in a case- able to do so on one page (no moving between tabs for information) Ease in merging documents Home screen - Reminders Ability to save e-mails and the attachments to the case Cons No reference manual Would like to mark notes as "important" if there is a possibility that it would be referenced at at later date Review Source JM Jamie M. VP, Client Services Management Consulting Used the software for: 6-12 months ### "Take Control of Your Caseload" March 21, 2023 5.0 The team at GrowPath is always professional and responsive. The founders are practicing attorneys and understand the business inside and out. Pros Easily integrates with cloud providers and other 3rd party tools. We love the Buzzwords feature and Matter Trackers. The dynamic scoring and dashboard makes life easier and our firm more efficient as well. Cons Haven't found anything to dislike yet. I highly recommend GrowPath to firms that want to succeed. Review Source EH Eric H. Attorney Law Practice Used the software for: 1-2 years ### "Huge advance in case management software" September 27, 2018 5.0 Pros Functionality, ease of use, adaptability. Because it is cloud-based the platform is accessible anywhere. Cons That I didn't have it sooner! The platform is a significant improvement for handling cases in a volume environment. Review Source KN Kim N. Paralegal Legal Services Used the software for: Less than 6 months ### "Great Case Management" March 9, 2023 5.0 Pros Integration was very easy to do and it's very easy to use. Cons Some stuff can be approved such as "how-to's. Review Source AP Andrew P. Senior SEO Analyst Law Practice Used the software for: 1-2 years ### "Understand Marketing Impact With GrowPath" September 2, 2021 5.0 As a marketer, I use GrowPath to look at leads and whether our firm turned them into cases. Pros The notes on each case are all in one place, so it's easy to identify a client's first point of contact with the firm. The reporting component gives visual marketing data which is great to digest and make decisions from. Cons Some of the tricks of the software can take a little while to get used to like the search function needing the last name and then the first name entered. Review Source VC Verdesia C. Social security rep Legal Services Used the software for: 6-12 months ### "Growpath review" March 9, 2023 5.0 Great overall experience Pros Its a easy product to use. Simple to navigate Cons There are a lot of clicks of the button to preform an action or task. Review Source BD Brett D. Attorney Law Practice Used the software for: 2+ years ### "Essential tool in my practice" July 24, 2024 5.0 I use Growpath daily and it is my primary tool for managing both cases and my team. Pros It allows me to both manage individual cases and an entire litigation department. Cons It is at times visually busy. Because there is so much functionality, one must approach it with purpose. 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