# Jove Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jove the right Legal Case Management solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178827/GrowPath/reviews --- Jove 4.6 (72) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Jove Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews TQ Thomas Q Business Development OfficerLaw Practice, 201 - 500 employeesUsed the software for: More than 2 years. “GrowPath is a terrific tool that facilitates effective and accurate communication with our potential clients.“ June 12, 2024 IR Iliana R ParalegalLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “For our area of practice, I don't like that we are unable to search a matter by an address or parcel number.“ June 12, 2024 YR Yolanda R Training and Communications CoachLegal Services, 201 - 500 employeesUsed the software for: More than 2 years. “GrowPath's features help our law firm to sustain the well-oiled machine that we are.“ June 12, 2024 CM Cooper M AttorneyLaw Practice, 51 - 200 employeesUsed the software for: Less than 6 months. “Not being able to search by Claim number in the main search bar as we get emails from adjusters all the time with only their claim number.“ March 15, 2023 EC Ellen C Eminent Domain Marketing ResearcherLaw Practice, 201 - 500 employeesUsed the software for: 6-12 months. “I love the ease of navigation, the logical flow of information and the responsiveness of the helpdesk. If I have a question, it gets answered swiftly.“ June 11, 2024 LT LIsa T BookkeeperLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “That you cannot see all the client case manager/PL information when you are just trying to quick search, you actually have to click into the case to see this information.“ March 9, 2023 OM Olena M Accounting manangerLegal Services, 201 - 500 employeesUsed the software for: 1-2 years. “It holds a lot of information that many people have access to, can update and use“ June 12, 2024 IJ Isaiah J AttorneyLegal Services, 2 - 10 employeesUsed the software for: 1-2 years. “I have yet to integrate my files into GrowPath because of the confusion I have the manner that GrowPath organizes its documents.“ March 9, 2023 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremy S. M. Attorney Law Practice Used the software for: 1-2 years ### "Amazing Case Management Software" September 24, 2018 5.0 GrowPath helped identify and eliminate internal induced delays. I can't imagine ever going back to our old case software management after using this program. Pros This software improves efficiency and allows us to evaluate data to determine where we can improve and cut costs. The ability to send and receive client text messages that are automatically posted to the case is a big time saver. Cons There were some growing pains the first few weeks when we transitioned from a popular case management software to GrowPath, but this was really our Firm learning how to use something new. No real complaints. Review Source TH Tracy H. Firm Administrator Legal Services Used the software for: 6-12 months ### "Great Case Management System for PI Law Firms" March 9, 2023 4.0 GrowPath has increased the firm's ability to manage production from a birdseye view without sacrificing what the legal teams need on a day-to-basis to manage a client's case. Pros Reporting features, reminders, matter trackers, Cons GrowPath is not flexible enough to integrate with many software and programs that we need to run the firm efficiently. The Disbursal Sheet function: We must download a new version with each change. Alternatives considered [Filevine](https://www.capterra.com/p/140815/Filevine/)[SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) Reason for choosing Jove The reporting capabilities and business intelligence through Sisense. Review Source Response from Jove March 16, 2023 Hi Tracy, Thank you for your feedback! GrowPath is in the final stages of releasing our new API which will make it significantly easier to integrate with 3rd party programs. KW Kathy W. paralegal case manager Law Practice Used the software for: 6-12 months ### "A Paralegal Case Manager Review" March 15, 2023 3.0 I am still trying to get used to the software. As mentioned above, there seems to be a lot more steps involved in completing a task, taking up more valuable time to complete my work. Pros Satellite questionnaire. I honestly cannot think of anything else that I especially like. Cons search method, too many steps involved to do a task Review Source Response from Jove March 16, 2023 Hi Kathy, Thank you for your feedback! Tasks can be completed with a single click either from the home page or within an individual matter. If any additional assistance is needed please reach out to your customer success representative. dN david N. Attorney Law Practice Used the software for: 2+ years ### "Growpath Case Management Tools" June 12, 2024 5.0 Pros I like the ease of use and intuitive set up of the system. All of my files are managed through a combination of reminders, tasks and visibility in the quick notes section to ensure I am on top of my cases. Cons None. Some slight modifications for some practice groups, including my own. Review Source OM Olena M. Accounting mananger Legal Services Used the software for: 1-2 years ### "Convinient" June 12, 2024 5.0 I use it every day to find information and notes I need for verification, also run various reports daily, weekly and monthly to report certain aspects of business to management. Reporting is configurable, which is a big plus. Overall a robust software, great tool to stay organized, especially when multiple people contribute to it. Highly recommend. Pros It holds a lot of information that many people have access to, can update and use Cons Need to dig for certain information, however that would be true for any software Review Source IR Iliana R. Paralegal Law Practice Used the software for: 2+ years ### "Experience with GrowPath " June 12, 2024 5.0 Pros I like the organized aspect of GrowPath. Everything is easy to find and access. I enjoy the reminders that are populated as the file progresses into the next phase. Cons For our area of practice, I don't like that we are unable to search a matter by an address or parcel number. Review Source EC Ellen C. Eminent Domain Marketing Researcher Law Practice Used the software for: 6-12 months ### "GrowPath software is a solid choice" June 11, 2024 5.0 Easy to understand, use and navigate. I hope to continue expanding my knowledge of the software and its ability to ease my processes. Pros I love the ease of navigation, the logical flow of information and the responsiveness of the helpdesk. If I have a question, it gets answered swiftly. Very professional. Cons I haven't found any Con's as of yet and hope to maintain that opinion! Review Source JW John W. Attorney Legal Services Used the software for: 1-2 years ### "Great Case Management Software" June 11, 2024 5.0 Pros GrowPath is very easy to use and greatly increases the efficiency of our practice Cons With all case management software, there's a learning curve. However, this was quite manageable. Review Source CM Cooper M. Attorney Law Practice Used the software for: Less than 6 months ### "stuff and things" March 15, 2023 4.0 Its fine as a case management software but there is duplication of time and effort that could be removed. Pros Organization, searchability in some aspects, Documents tab(we are instructed not to use), reminders, access to case information Cons The window that actually shows the notes you want to look at is far too small and cannot show all of a large note. Not being able to search by Claim number in the main search bar as we get emails from adjusters all the time with only their claim number.Duplicate Data entry. There are currently 4 tabs i have to put the settlement information in and the data pulls from different places to populate the Excel spreadsheet we use for settlement memorandums. Not knowing where the data is pulled from causes the need for manual manipulation of the spreadsheet on most files. Why do i have to put a reduction of $0 in the Expense and Other Disbursements tab to have the offer populate in the Excel spreadsheet? its an extra step on every case, albeit a small one, that just shouldn't be there. The name of the game on a daily basis at our firm is volume and adding multiple "small" unnecessary extra steps and duplications of effort is a productivity killer.Reminders don't show up in notes once completed.No AppNo synergy with our paperless system Review Source VR Verified Reviewer Case Intake Specialist Legal Services Used the software for: 6-12 months ### "It's a pretty nice program." March 15, 2023 4.0 GrowPath was easy to learn. It's very user friendly. Pros I like the customizable features of the program. You can choose which information tabs are relevant to you and customize your color scheme. Different departments need access to different information, so it helps to minimize clutter. Cons The thing I like least is that the program takes so many clicks to complete a task. This can easily be changed with choosing a different layout. Review Source PB Perry B. Referral Administrative Assistant Legal Services Used the software for: 6-12 months ### "Top of the line software" August 13, 2021 5.0 GrowPath provides a "superpowered" CRM combined with excellent case management resources. There are so many different ways for to track workflow and productivity, you can easily set up a system that works for you. Whether I'm looking at dashboards, matter trackers, or a to-do list, GrowPath takes all the cases I'm working on, helps prioritize the most urgent tasks, and makes keeps both internal and external communication flowing smoothly. Pros When it comes to client and case management, GrowPath overwhelmingly out-performs CRMs that I've worked with previously. The software provides all the insight I could need into case progression, yet still has a depth of information about each client and the specific details of their case. I love how there is always space to add an extra note, allowing me to capture relevant details from conversations with clients and colleagues in a timely and organized way. Cons I can't think of any complaints. GrowPath has been very thoughtfully and intentionally designed to maximize efficiency and that comes through clearly as a user. Review Source LB Laura B. Case Manager Law Practice Used the software for: 1-2 years ### "Top Notch Customer Service, Easy to Use" February 3, 2022 5.0 It has been a positive experience. The system is much better than the one we had before, and the transition was made easy with their help. We worked together to create a system that best matches our practice. Pros GrowPath makes it easy to create multiple documents at one time. I use the click-to-call option for every phone call. Making notes and setting tasks for myself is very simple. It always makes it easy to work from anywhere. Finally, having the information bar at the top of every page is so helpful. Cons Any issues that we have had or that we do have are dealt with in a timely manner by GrowPath. They are very responsive and helpful. They try everything to accommodate what we are looking for. Review Source JB Jennifer B. Intake Specialist Law Practice Used the software for: 6-12 months ### "Customer Serice Made Easy" March 9, 2023 4.0 Pros Strictly from a customer service aspect, Growpath makes it very easy to make sure the client's getting to the right POC everytime while also making it easy to get the messages to other parts of the firm when they're not available. Having claims assistants, attorneys and paralegals names and email addresses just pop up when you mouse over them really helps when a client or vendor needs to send over documents. It's quick and easy to learn, which is a benefit to those of us who are a little less inclined to try a new system. Cons There are a lot of options for customization, which isn't a bad thing but when you're just learning a new system it can be overwhelming and departments don't always see all the same things. Still, there's less of a learning curve than other systems I've used. Review Source KC Kaci C. Paralegal Law Practice Used the software for: 6-12 months ### "Hiccups" March 15, 2023 3.0 Pros I don't like much about this product............. Cons Transition to this product was difficult. Not all of our rolodex of providers merged over. You must make too many "clicks" to get to the information you need. Cannot view information needed. Merge documents does not pull data points correctly. Calendar syncing struggles with Outlook. Review Source Response from Jove March 16, 2023 Hi Kaci, Thank you for your feedback Kaci! Our team has reached out and scheduled time to discuss the items you mentioned. AO Ali O. Attorney Law Practice Used the software for: 2+ years ### "Incredible Case Management Software" August 27, 2021 5.0 Pros This software is very easy to use and has so many useful and intuitive features that I had never encountered before. It saves a tremendous amount of time and extra effort. Cons No complaints. Easy to adapt to after a brief tutorial Review Source SK Sadie K. Legal Assistant Law Practice Used the software for: 6-12 months ### "Sadie's Review " March 21, 2023 5.0 It dose so much Pros Zoom Calls get Saved to Grow Path and the time tracker Cons I feel as of now it has what we need it dose alot and saves everything Review Source JN Jesseca N. Eminent Domain Parlegal Law Practice Used the software for: 1-2 years ### "GrowPath Review " October 8, 2021 5.0 GrowPath is very easy to use and a functional case management system. Pros The biggest Pro to GrowPath was how easy it was to learn when I first started. I have worked with different case management systems and GrowPath is by far my favorite. Not only is it functional, but very useful when it comes to case/time management. I love that all the information for a case is on one screen; this is especially helpful when a client calls for an update. I love that the note section is not only in order by date, but also that you can search by topic. Cons There are no cons that I can think of when using the GrowPath system. Review Source LU Laetitia U. Design Manager Design Used the software for: 1-2 years ### "Very intuitive" September 2, 2021 5.0 Case management software can be intimidating for someone who isn’t actually on the legal side of things. However in my role as support staff at the firm, I’ve had to frequently dig into GrowPath to see how we work and serve our clients… and GrowPath makes it easy! The navigation is intuitive and with virtually no legal background I was quickly able to get up to speed on how our cases are organized and move. Rarely do I have to ask anyone to help me figure out how to do something, everything is well explained within the software itself. Pros The search function is one of the best I’ve ever used. Not only is it fast, you can filter results by almost any credentials you can think of. The reports are also clean and well designed. You can generate reports for almost anything within your firm, which makes it easy to get a big picture of overall operations. Cons I would love it if there were a written manual. Review Source BH Brooke H. Finance Asssistant Law Practice Used the software for: 1-2 years ### "Growpath" March 9, 2023 4.0 Pros It is easy to learn and navigate. Super user friendly. Cons It automatically puts 0 in the fields for finance purposes which you just have to erase Review Source AS AnnMarie S. Settlement Administrator Legal Services Used the software for: 1-2 years ### "Effective and time saving software." September 27, 2018 5.0 Grow Path saves time. It is user friendly with information literally at your finger tips. You are not searching for anything. The Matter Trackers feature allows you to see everything that you need to do for a particular day, so nothing falls through the cracks. Pros The Grow Path reminder feature is a life saver. You will never forget to do tasks if this feature is used as it's supposed to. The direct dial feature is phenomenal. Cons When posting notes to cases with multiple clients, I would like to see the case status displayed for each client. Review Source EH Eric H. Attorney Law Practice Used the software for: 1-2 years ### "Huge advance in case management software" September 27, 2018 5.0 Pros Functionality, ease of use, adaptability. Because it is cloud-based the platform is accessible anywhere. Cons That I didn't have it sooner! The platform is a significant improvement for handling cases in a volume environment. Review Source KN Kim N. Paralegal Legal Services Used the software for: Less than 6 months ### "Great Case Management" March 9, 2023 5.0 Pros Integration was very easy to do and it's very easy to use. Cons Some stuff can be approved such as "how-to's. Review Source AP Andrew P. Senior SEO Analyst Law Practice Used the software for: 1-2 years ### "Understand Marketing Impact With GrowPath" September 2, 2021 5.0 As a marketer, I use GrowPath to look at leads and whether our firm turned them into cases. Pros The notes on each case are all in one place, so it's easy to identify a client's first point of contact with the firm. The reporting component gives visual marketing data which is great to digest and make decisions from. Cons Some of the tricks of the software can take a little while to get used to like the search function needing the last name and then the first name entered. Review Source VC Verdesia C. Social security rep Legal Services Used the software for: 6-12 months ### "Growpath review" March 9, 2023 5.0 Great overall experience Pros Its a easy product to use. Simple to navigate Cons There are a lot of clicks of the button to preform an action or task. Review Source BD Brett D. Attorney Law Practice Used the software for: 2+ years ### "Essential tool in my practice" July 24, 2024 5.0 I use Growpath daily and it is my primary tool for managing both cases and my team. Pros It allows me to both manage individual cases and an entire litigation department. Cons It is at times visually busy. Because there is so much functionality, one must approach it with purpose. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.