# AfterShip Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AfterShip Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more. Source: https://www.capterra.com/p/178663/AfterShip --- # AfterShip Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AfterShip ## What is AfterShip? AfterShip is an automated shipment tracking solution for eCommerce businesses to track their online shipments in one place 1200+ carriers worldwide such as UPS, USPS, DHL, FedEx, Blue Dart, China Post, Aramex, Australia Post, TNT, and more. Auto-import orders to AfterShip and receive tracking updates on a single intuitive dashboard. Resolve delivery delays faster with real-time tracking data from popular carriers worldwide. Schedule and send proactive email and SMS delivery notifications. ## What is AfterShip used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Shipping](https://www.capterra.com/shipping-software/)[Returns Management (RMS)](https://www.capterra.com/returns-management-software/) Top alternative Featured Overall rating Based on 466 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $11 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AfterShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aftership.com&name=AfterShip) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AfterShip 4.9 (466) VS. [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price $11 Flat Rate, Per Month Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (466) Ease Of Use 4.8 (500) Value For Money 4.7 (392) Value For Money 4.6 (452) Customer Service 4.9 (431) Customer Service 4.7 (430) ## AfterShip alternatives [4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) [View all alternatives](https://www.capterra.com/p/178663/AfterShip/alternatives/) ## Who uses AfterShip? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Status Tracking 4.8 (170) 54.12% of 170 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Alerts/Notifications 4.8 (141) 50.35% of 141 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Website Integration 4.8 (121) 53.72% of 121 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Delivery Record 4.8 (119) 54.62% of 119 reviewers that rated this feature as important or highly important Notation showing the location and time stamp of shipment delivery Delivery Estimate 4.8 (109) 48.62% of 109 reviewers that rated this feature as important or highly important A note of the expected delivery date and time Delivery Tracking 4.8 (95) 46.32% of 95 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates AfterShip 48 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of submitting and following up on claims with insurance companies A website or login for customers to access information Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications A note of the expected delivery date and time Notation showing the location and time stamp of shipment delivery Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Pre-made examples and templates for emails Enable the process of exchanging one item for another Intended to be used by online stores Information, data and reports that are being tracked over time Management of inbound and outbound shipments in the context of international trade Process of printing custom labels through various methods. Identify the physical location of an individual, asset, device, etc. Notifications via mobile devices Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Track the parcel or consignment delivery status Streamlining repetitive tasks and activities through automated and predefined workflows Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Oversee the process of issuing refunds Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrates with shipping services Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.8 (466) 4.8 Based on 466 reviews ## Pricing Value for money 4.7 (392) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/178663/AfterShip/pricing/) Free $0.00 It includes: - Access to 983 Carriers - Branded Tracking Page - Order Lookup Widget (Track Button) - Shipment Visibility Dashboard Essentials $11.00 Flat Rate,Per Month It includes: - 24/7 Email Support - CSV Import & Export - Email Notifications - Engagement Analytics - Everything in Free - Plus: - Shipping Performance Analytics - SMS Notifications Pro $119.00 Flat Rate,Per Month It includes: - 24/7 Live Chat Support - Dynamic Tracking Pages - Everything in Essentials - Klaviyo Marketing Integration - Multilingual Tracking Page - Plus: - Product Recommendation - Remove Aftership Branding - Tracking API & Webhooks Value for money 4.7 (392) 4.7 Based on 392 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (431) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (431) 4.9 Based on 431 reviews ## User reviews Overall rating 4.9 Based on 466 reviews Filter by rating 5(422) 4(33) 3(6) 2(2) 1(3) Mentioned topic Sorted by most recent MH Mighael H. Customer Solutions and Lead Retail ### "Quick & Easy Solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Amazing! We signed on with them and had to work through a few things, but since then everything has been pretty top notch! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money. Pros \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing! He thoroughly explained the process in detail. included visuals, and resources I could reference later. Cons There's not many bad things I can say about Aftership at this point. They are always looking to improve! Switched from [Loop](https://www.capterra.com/p/10014948/Loop/) Pricing was a huge motivator for us to find an alternative platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2026 Thank you for your thoughtful review! We're thrilled to hear that our support team could assist you effectively with the new return process and that you find the resources helpful. It's also great to know that our pricing and ongoing improvements have met your expectations. We appreciate your feedback and look forward to continuing to provide you with top-notch service! AP Andika P. Software Developer Chemicals ### "Reliable shipment tracking system with strong API integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 5, 2026 Overall, I had a good experience using AfterShip. The service works reliably, and the support agents are helpful when issues arise. It helps streamline shipment tracking for our operations. Pros It's a robust system for checking and monitoring my shipments. The webhook and API integration make it very easy to connect with our internal system and automate tracking updates efficiently. Cons There are many features in the dashboard, which sometimes makes the interface feel a bit crowded. There are also double menus in some sections, so I almost clicked the wrong module a few times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2026 Thank you for your thoughtful review! We're glad to hear that our system and integrations have streamlined your shipment tracking process and that our support team has been helpful. We appreciate your feedback regarding the dashboard's interface and will take it into consideration for future updates. Your insights are valuable in helping us improve our service. Thank you for choosing AfterShip! Evan C. CEO Retail ### "Strong functionality, good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 17, 2026 Support has been very helpful. \[sensitive content hidden\] hopped on a call with me to help me resolve a couple of questions that I had. Thank you! Pros Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots. Cons Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case. Alternatives considered [ReturnGO](https://www.capterra.com/p/230559/ReturnGO/) Reasons for choosing AfterShip ReturnGO didn't do SKU mapping. My SKUs were not the same between Amazon and Shopify Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2026 Thank you for your detailed feedback! We're glad to hear that our support team was able to assist you through the setup process. We understand that the complexity of the setup and UI can be challenging, and we appreciate your suggestion for an AI-driven quick start guide tailored to custom use cases. Your experience helps us improve, and we're committed to making our solution more intuitive. Thank you for choosing AfterShip! LG Luisa G. Project Manager Retail ### "Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 Excellent support and they're always ready to help. I had some issues with the ownership but they were ready to help at any time. Pros Excellent Support and great sensitivity in understanding the client's need. The setup is very easy and understandable. Cons Nothing bad, I'm really satisfied with everything as the customer support really takes care of your needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2026 Thank you for your wonderful feedback! We're thrilled to hear that our support team was able to assist you effectively and that you found the setup easy to navigate. Your satisfaction is our top priority, and we're glad we could help you with your ownership issues. If you need anything else in the future, please don't hesitate to reach out! AO Aisha O. Owner Apparel & Fashion ### "Easy and helpful service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 24, 2026 Easy, affordable, overall pleasant experience. Customer service is very helpful and thorough which is much appreciated. Pros makes returns and tracking easy and it integrates with squarespace which is sometimes an issue for me as most companies only focus on shopify integration. Cons sometimes it is difficult to edit your landing page, i couldnt get consistency between my returns and tracking landing pages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2026 Thank you for taking the time to share your thoughts on your experience with us. We're thrilled to hear that our seamless integration with Squarespace and the ease of managing returns and tracking have made a positive impact on your business. We appreciate your feedback regarding the challenges you faced while editing the landing pages. We're continually working to enhance our platform, and your insight will help us improve the user experience, particularly in ensuring consistency across all landing pages. We're also glad to know that you've found our customer service helpful and thorough. Our team is dedicated to providing the support you need to make your experience as smooth as possible. If you have any more suggestions or need assistance with anything else, please don’t hesitate to reach out. We're here to help! Thank you again for your feedback, and we look forward to continuing to support you. GA Gurwin A. President Automotive ### "Excellent Support Staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Excellent support team. \[sensitive content hidden\] helped me overcome a significant challenge with my Aftership connection. Their support is significantly better than their competitor Loop Returns. Cons The UI is a little clunky. I wish it were a bit more streamlined and clean. They offer a lot of apps that we do not use in one dashboard, which hurts the overall UI experience. Alternatives considered [Loop](https://www.capterra.com/p/10009156/Loop/) Reasons for choosing AfterShip The platform is more flexible and far better customer support than Loop Returns. Loop has a slightly better UI, but their customer support and usability is much worse as compared to Aftership Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2026 Thank you for taking the time to share your thoughts! We're thrilled to hear that you rated our overall quality 5 stars and found our support team to be excellent. We're particularly glad that we could assist you with your AfterShip connection and make a difference during your experience. We truly appreciate your feedback regarding our user interface. We understand that a streamlined and clean UI is important for enhancing the overall experience, and we're always looking for ways to improve. Your comments about the dashboard and the number of apps will definitely be taken into consideration as we work on updates. Thank you again for choosing AfterShip over Loop Returns. Your insight helps us continue to provide the best service possible. If you have any more suggestions or need further assistance, please don’t hesitate to reach out! BV Brianna V. Ecommerce Manager Marketing and Advertising ### "AfterShip Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 My experience with AfterShip has been great! The platform continues to improve with every update, and I’m confident that they’ll continue to deliver the features we need as they roll out even more enhancements. Pros The AfterShip team is incredibly helpful whenever support is needed, and the platform makes integration quick and straightforward! Cons It would be great to have a bundle feature similar to Shoppedance. I also wish there were a simpler way to export TikTok orders that includes the corresponding Shopify order numbers, without having to manually finding the order tags in the export file. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2025 Thank you so much for your thoughtful review! We're thrilled to hear that you find our support team helpful and the platform easy to integrate. We appreciate your suggestions regarding the bundle feature and the TikTok order export process, and we will definitely consider them as we work on future updates. We're glad to know you're having a great experience and are excited to continue improving our service for you! EG Edwin G. CEO Apparel & Fashion ### "Connection of tiktokshop" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 26, 2025 Pros \[sensitive content hidden\] help me to sync my products between woocommerce and tiktokshop, and showed how to connect the articles Cons it doesnt give the option to select how much is the customer going to pay according to the different products that are beeing purchased Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Thank you for your feedback! We're glad to hear that our support team was able to assist you with syncing your products between WooCommerce and TikTok Shop. We appreciate your input about the payment selection feature, and we'll take this suggestion into consideration for future updates. If you have any more questions or need further assistance, please don't hesitate to reach out! JM Jeewaka M. Owner Food Production ### "Owner ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 26, 2025 very good . Pros easy to work with the software . Cons it was complicated in the beginning, but once you use it you will be fine The help of \[sensitive content hidden\] was amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Thank you for your feedback! We're glad to hear that you found our software easy to work with after getting the hang of it, and we're thrilled that our support team could assist you. We appreciate your input and are here to help anytime you need it! AU Anonymous User Head of Events and TikTok Specialist Retail ### "Excellent Customer Service from \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2025 Pros \[sensitive content hidden\] from the customer service team went above and beyond to fix a syncing issue, working together with TikTok to solve a very urgent problem. Brilliant service. Cons Overall pretty satisfied with product, some of the product linking can occasionally be an issue but to be expected Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thank you for your feedback! We're thrilled to hear that our customer service team provided you with excellent support in resolving your syncing issue. We appreciate your understanding regarding the occasional product linking challenges and are continuously working to improve. Your satisfaction is important to us, and we're here to help anytime you need! [View all Reviews](https://www.capterra.com/p/178663/AfterShip/reviews/) Popular comparisons [ShipTime vs AfterShip](https://www.capterra.com/compare/178663-198849/AfterShip-vs-ShipTime)[Freightview vs AfterShip](https://www.capterra.com/compare/136895-178663/Freightview-vs-AfterShip)[ParcelWILL vs AfterShip](https://www.capterra.com/compare/178663-10009789/AfterShip-vs-Parcel-Panel)[ShippyPro vs AfterShip](https://www.capterra.com/compare/164065-178663/ShippyPro-vs-AfterShip)[PitneyShip vs AfterShip](https://www.capterra.com/compare/178663-251583/AfterShip-vs-PitneyShip) [ShipStation vs AfterShip](https://www.capterra.com/compare/155621-178663/ShipStation-vs-AfterShip)[Shippo vs AfterShip](https://www.capterra.com/compare/146146-178663/Shippo-vs-AfterShip)[Narvar vs AfterShip](https://www.capterra.com/compare/178663-195787/AfterShip-vs-Narvar)[Boxia vs AfterShip](https://www.capterra.com/compare/178663-10004251/AfterShip-vs-Boxia)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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