# Zoho Backstage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Backstage the right Mobile Event Apps solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178453/Zoho-Backstage/reviews --- Zoho Backstage 4.2 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zoho Backstage Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews AD Aaron D Tech SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized.“ December 1, 2025 Rafael S Technical Support SpecialistComputer Software, 11 - 50 employeesUsed the software for: I used a free trial. “Pricing is a bit expensive for small virtual events.“ January 7, 2022 JT Jaideep T Alumni Event OC Co-chairEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising.“ October 6, 2025 AD Aaron D Tech SpecialistNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “It balances usability with powerful capabilities, especially if you are already using other Zoho apps.“ December 1, 2025 RS Richard S Marketing DirectorRetail, 2 - 10 employeesUsed the software for: 1-2 years. “It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing.“ September 25, 2025 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Khilah B. Owner Cosmetics Used the software for: I used a free trial ### "Would recommend so far!" January 25, 2026 5.0 Pros I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version. Cons There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform! So far I’ve had a good experience Review Source AD Aaron D. Tech Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Great if you have ZOHO One" December 1, 2025 4.0 Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events. Pros What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed. Cons What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) We have purchased licenses for ZOHO One to move away from separated systems and have consolidated systems in one evironment. Review Source JG Josh G. VP Events Services Used the software for: Less than 6 months ### "Honest Short Test Drive " September 18, 2025 2.0 It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it. Pros Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team. Cons There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Zoho Backstage we chose it because we already had zoho and thought they would work together Review Source JT Jaideep T. Alumni Event OC Co-chair Education Management Used the software for: Less than 6 months ### "An Intuitive Easy-to-Use portal for managing Conferences, even for small groups" October 6, 2025 4.0 Overall experience with Zoho Backstage is very positive. The team was very responsive, the the application was very easy to setup and use. For our small group event, this removed the stress of information dissemination from the organizing committee to the attendess. Pros Zoho Backstage was extremely easy to set up and use. The user interface felt intuitive, and the platform offers a wide range of features. I found the website design tool straightforward and user-friendly, with plenty of customization options available. The white-labeled mobile app also provided a smooth and enjoyable experience for attendees. Setting up rooms was simple, and managing ticket statuses was efficient. Creating and updating the agenda was hassle-free, allowing for quick changes without needing technical assistance. Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising. Cons There was no option for attendees to upgrade their rooms and pay the difference, which led to room cancellations and the need for re-registrations. The user interface for the Profile menu was inconsistent between the Android and iOS apps. On the mobile app, attendee profiles appeared in a very small font, causing most people to overlook the social media links on the page. Additionally, only one custom form was available, even though multiple forms would have been helpful since we needed to collect information from participants at different stages before the event. Lastly, having a hands-on training session five days before the event would have enabled us to make better use of the product during the event itself. Review Source SL Sandy L. Solutions Specialist Information Technology and Services Used the software for: 1-2 years ### "Easy to use, did the job" June 30, 2025 4.0 I used this while doing production support for a software company. Customers could easily submit tickets to the system and we got notified immediately via email when new tickets came in. Communication back and forth with customers was also easy, and we could attach documents to our replies. Overall a simple yet effective tool. Pros Easy to use and navigate the software. Customers needed little to no training as it was very intuitive. Cons I can't think of anything I didn't like - the product had all the features I needed and it worked well, never went down. Review Source RS Richard S. Marketing Director Retail Used the software for: 1-2 years ### "Wonderful Experience" September 25, 2025 5.0 The experience overall was wonderful. Great value for the money, with a robust event ticketing system. Pros We have used Zoho backstage for two events over the past two years, and each experience was better than we could have imagined. As we used the platform/app we found more and more features that really simplified managing and executing our events. It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing. Our exhibitors and event attendees also made the most of the features. The customer support was first class, quick and accommodating. I would highly recommend and will continue to use it in the future. Cons Crickets... nothing bad about our experience with the application or it's performance. It was easy to use and full of wonderful features. Review Source Kalpana A. Director Computer Software Used the software for: 1-2 years ### "Easy online + offline event management tool for beginners. " July 11, 2023 4.0 Being a startup, we were new to selling our training services. With the help of Zoho backstage, we were able to quickly set up a webpage for the product and start marketing it without much hassle. Pros It was effortless and straightforward to set up the landing page. They have thought through most of the requirements of conducting an event and have included them in the app. Anyone starting - can set up a landing page and sell tickets online with little or no help from a tech team Cons Landing page templates that are available are limited. More options with different types of designs can be made available. Review Source Domingo Antonio A. University average technician Marketing and Advertising Used the software for: I used a free trial ### "The perfect solution for event management" June 22, 2023 5.0 One of the highlights is its ability to design event web pages in a simple and personalized way. Pros What impressed me the most is the ease of designing and customizing my event website, because this platform offers a wide range of templates and design tools, which allowed me to create an attractive and professional page in a matter of minutes. Cons I have noticed that the learning curve can be a bit steep at first but on this platform they also provide an intuitive and friendly interface, some of the more advanced features may require a bit more time to fully understand. Review Source VR Verified Reviewer Co-Propietario Marketing and Advertising Used the software for: 1-2 years ### "Excellent for Expos and Events!" December 14, 2019 5.0 Great app from Zoho, has all the basic needs covered for organizing events. Pros It has all the features you need to organize an event for groups of people and multiple expositors. You can manage presentations, agendas, venues, locations, visitors and organize all in the same platform, so your guests don't miss out anything! Cons It would be great to have more features and integration between other Zoho Apps, for example in the website creation for the event is a little basic. But overall it's an excellent App! Review Source María Fernanda C. Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "Zoho Backstage" July 20, 2019 3.0 Pros Quick set up, great as a complement of CRM if you do marketing events like meet ups, conferences etc. Cons Doesn't allow too much customization in features, sections functionality if you aren't setting up that type of event. Review Source AO Adiel O. IT Head Financial Services Used the software for: 1-2 years ### "Offered complete support in the event ticketing with total flexibility" April 15, 2025 5.0 Pros I noted that Zoho Backstage has a great feature of payment transactions’ management. They also accept, and make payments through cash, cheque and digital means for payment thus it will not be a problem for me to make arrangements of the preferred style to suit any attendee. Cons One of the problems they have reported is a limited number of integration opportunities with some programs used to work with accounts. Despite having integrated my ticket selling platform directly to my accounting system I had to spend more time inputting the data manually. Review Source BC Blaise C. CTO Information Technology and Services Used the software for: 2+ years ### "New Pricing Is A Disaster" March 12, 2025 1.0 Used to be the best event management tool out there but when it was separated from Zoho One license it became completely useless. Pros Great suite of tools that includes website, event management, multiple ticket tiers, sponsors, and more. Cons New pricing model removes it from Zoho One umbrella and makes it completely useless and too pricey for our non-profit events. Review Source eS elena S. Marketing manager Biotechnology Used the software for: 6-12 months ### "Reliable program, very good for beginners" March 11, 2025 4.0 is a very nice choice for mid-size business for hosting events such as summits and/or trade shows. Pros Handles ticketing, registration, and even sponsors. Is very complete tool for event organization Cons Can't integrate other tools easily with the program Review Source NS Nick S. Software Developer Information Technology and Services Used the software for: 6-12 months ### "Monitoring daily activities from my phone is convenient" February 23, 2024 3.0 Zoho Backstage has done a great job in turning my event planning from an (EFFORT-THE-BIBLE) mess to mostly a managed chaos. Zoho Backstage as a startup into event marketing is one of the biggest platforms one can envision. Compared to some scarce elements of variability in the templates and some occasional technical problems, the user-friendly interface helped us to quickly and successfully create an online presence for our services and promote them. Pros Tracking sales and the attendees info was a lot easier for me, the ticket options were a breeze to set up from my side. From registration to promotion, Zoho Backstage got it all in one spot. Goodbye to switching from one platform to another, which was consuming my time and sanity. Developing this intuitive interface and ready-to-use templates made me look like a design master. Cons My event seemed to have characteristics that limited the expression of its unique style. The good web platform provides easy to use interface, but the mobile app needs some care. It was a bit confusing to participate in the platform promoting my event. To be more effective with social media integration and marketing tools straight out-of-the box would be beneficial. Review Source TW Thierry W. CoFounder Events Services Used the software for: 2+ years ### "Zoho Backstage, "Le Meilleur de" review" April 21, 2022 5.0 We couldn't do without Zoho Backstage for all our events because of its powerful integration with other Zoho tools. This is a real advantage. Pros The ease of setting up an event with all that it entails. It's a real time saver. the "all in one" aspect, but also the fact that each event has its own mini site that presents the agenda, speakers and sponsors Cons The ergonomics of the back office could be improved. Further customisation for the front end on the audience side could also be done. Review Source VR Verified Reviewer Abogado Judiciary Used the software for: I used a free trial ### "Mi experiencia en Zoho Backstage" September 14, 2023 5.0 Zoho Backstage se integra con otras aplicaciones de Zoho para ofrecer una experiencia de evento completa y sin fisuras. Pros Es una buena herramienta que se integra con otras aplicaciones de Zoho y con herramientas externas como Zoom, YouTube, Facebook y Twitter para ofrecer una experiencia de evento completa y sin fisuras. Cons Hasta la fecha no he tenido inconvenientes espero continúe así. Review Source VR Verified Reviewer Devloper Information Technology and Services Used the software for: I used a free trial ### "Effortless Event Coordination with Zoho Backstage" February 8, 2023 5.0 Pros Zoho Backstage is an absolute game changer when it comes to event coordination. It's easy to use and completely effortless, allowing me to quickly manage registration, ticketing, seating arrangements, and more. I've used Zoho Backstage for several events and would highly recommend it to anyone looking for a hassle-free event coordination experience. Cons So far, I have not experienced any downsides. Review Source VR Verified Reviewer Docente Higher Education Used the software for: I used a free trial ### "Me gusta Zoho Backstage" September 13, 2023 5.0 Zoho Backstage esta muy bien, puedes planificar, promover y ejecutar eventos de forma eficiente y profesional. Pros La plataforma me a ayudado a planificar, promover y ejecutar eventos de forma eficiente y profesional. Cons Hasta ahora estoy conforme con lo que ofrece. Review Source VR Verified Reviewer Technical Support Specialist Computer Software Used the software for: I used a free trial ### "Powerful tool but expensive for small events" January 7, 2022 5.0 Pros It has a great list of tools to manage and promote an event. Features like OnAir allow for easy setup of virtual events. Cons Pricing is a bit expensive for small virtual events. Let's say you start with the "free" tier, the add-ons have a large per-day cost. Review Source MG Mitali G. Senior Engineering manager Computer Software Used the software for: I used a free trial ### "Zoho is well designed software for the conferences" May 22, 2022 4.0 Pros Well designed graphic interface easy to use its especially good for conferences Cons İt need more event user more advertisement will be good for it Review Source ZB Zahir B. Chief Accounting Used the software for: Less than 6 months ### "I appreciate" August 25, 2021 5.0 Pros I use this part of Zoho to my website pro, and I'm just really happy I got all I want with it Cons It's working very well, but I get little difficult to use but know with the help of custom client it's simple Review Source Talk to a Capterra advisor for free and get results within 15 minutes.