# Zoho Backstage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zoho Backstage Software - reviews, pricing plans, popular comparisons to other Mobile Event Apps products and more. Source: https://www.capterra.com/p/178453/Zoho-Backstage --- # Zoho Backstage Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Backstage ## What is Zoho Backstage? Zoho Backstage is all-in-one event management solution that enables businesses to plan and run in-person, virtual, and hybrid event experiences from beginning to end. Teams can design an event website, sell tickets, and market an event, communicate with attendees, present sessions, and analyze an event's performance. The software provides integrated marketing tools for email automation and promotional campaigns, while enhancing attendee engagement through AI-powered matchmaking and interactive communication channels. Additional functionalities include sponsorship management, lead capture, certificate creation, and comprehensive analytics. Zoho Backstage supports in-person, virtual, and hybrid event formats with dedicated mobile apps for both organizers and attendees. The platform prioritizes security and privacy with full compliance to international standards and maintains control of its technology infrastructure and data centers. ## What is Zoho Backstage used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 81% Neutral 10% Negative 10% Starting price ₹7900 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zoho Backstage alternatives Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178453/Zoho-Backstage/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Forms 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Mobile Access 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Registration Management 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Management 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Barcode/Ticket Scanning 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Confirmations/Reminders 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Zoho Backstage 123 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Access event or meeting agenda online Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event List information about event guests A list of registered participants Track and analyze various metrics such as demographics, psychographics, behavior and other insights Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Sub-room created within virtual meeting/class Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Online registration for classes Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create branded link campaigns or short links with one or multiple custom domains. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan marketing campaigns for events Online registration for events Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Designed for events that occur online Store, manage and track all forms in a centralized location Games or game-like elements to track progress and reward accomplishments Register a group/batch of attendees Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Ability to chat online in real time Live stream to multiple devices simultaneously Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Utilize the same app for multiple events Manage and support multiple languages Discover and connect with speakers and attendees at an event An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information In-person, onsite registration Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet The ability to print tickets before arriving Send messages to selected individual(s) from the entire audience Design, communicate, and distribute incentives to perform a specific action Allow users to collaborate and ask questions regarding folders and/or documents within the system Matrix barcode that stores information Preview and make real-time changes in the web content Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Digitally share screen view with others Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Optimize and manage the search engine optimization efforts for a website or digital content Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Discover speakers and manage their details, booking and time. List information about event speakers Raise funds via sponsors and grants Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Includes all operations and activities associated with a physical space or location that is used for hosting events Connect with meeting participants remotely over video Allows users to view videos without downloading media files Virtual waiting area for attendees Make a list and register visitors Track visitors and purpose of visits Track and analyze information regarding website visitors Publishing and managing websites across the internet. Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (21) 4.3 Based on 21 reviews ## Pricing Value for money 4.2 (16) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/178453/Zoho-Backstage/pricing/) Essentials ₹7,900 Flat Rate,Per Month It includes: - Unlimited sessions - Session duration: Up to 8 hours/session - 25 speakers/event - 15 sponsors/event - 0% commission event ticketing - 1:1 attendee chats - Zoom Webinar and Meeting integrations - Zoho Meeting integration Premium ₹14,900 Flat Rate,Per Month It includes: - Session duration: Up to 8 hours/session - 100 speakers/event - 50 sponsors/event - 5 virtual booths/event - Virtual Space customizations - Custom team roles - Event cloning - Session recordings - Discussion channels - Webhooks Ultimate ₹29,900 Flat Rate,Per Month It includes: - Unlimited sessions - Session duration: Up to 8 hours/session - 200 Speakers/event - 100 sponsors/event - 15 virtual booths/event - White-labeled mobile app for attendees - Scheduled meetings for attendees - Dedicated event success manager Value for money 4.2 (16) 4.2 Based on 16 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Zoho SalesIQ](https://www.capterra.com/p/168135/Zoho-SalesIQ/)[ Walls.io](https://www.capterra.com/p/169321/Walls-io/)[ Zoho PageSense](https://www.capterra.com/p/172116/PageSense/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (17) 4.2 Based on 17 reviews ## User reviews Overall rating 4.2 Based on 21 reviews Filter by rating 5(11) 4(6) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent Khilah B. Owner Cosmetics ### "Would recommend so far!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 25, 2026 Pros I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version. Cons There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform! So far I’ve had a good experience Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Aaron D. Tech Specialist Non-Profit Organization Management ### "Great if you have ZOHO One" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 1, 2025 Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events. Pros What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed. Cons What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) We have purchased licenses for ZOHO One to move away from separated systems and have consolidated systems in one evironment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jaideep T. Alumni Event OC Co-chair Education Management ### "An Intuitive Easy-to-Use portal for managing Conferences, even for small groups" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 6, 2025 Overall experience with Zoho Backstage is very positive. The team was very responsive, the the application was very easy to setup and use. For our small group event, this removed the stress of information dissemination from the organizing committee to the attendess. Pros Zoho Backstage was extremely easy to set up and use. The user interface felt intuitive, and the platform offers a wide range of features. I found the website design tool straightforward and user-friendly, with plenty of customization options available. The white-labeled mobile app also provided a smooth and enjoyable experience for attendees. Setting up rooms was simple, and managing ticket statuses was efficient. Creating and updating the agenda was hassle-free, allowing for quick changes without needing technical assistance. Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising. Cons There was no option for attendees to upgrade their rooms and pay the difference, which led to room cancellations and the need for re-registrations. The user interface for the Profile menu was inconsistent between the Android and iOS apps. On the mobile app, attendee profiles appeared in a very small font, causing most people to overlook the social media links on the page. Additionally, only one custom form was available, even though multiple forms would have been helpful since we needed to collect information from participants at different stages before the event. Lastly, having a hands-on training session five days before the event would have enabled us to make better use of the product during the event itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Marketing Director Retail ### "Wonderful Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 The experience overall was wonderful. Great value for the money, with a robust event ticketing system. Pros We have used Zoho backstage for two events over the past two years, and each experience was better than we could have imagined. As we used the platform/app we found more and more features that really simplified managing and executing our events. It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing. Our exhibitors and event attendees also made the most of the features. The customer support was first class, quick and accommodating. I would highly recommend and will continue to use it in the future. Cons Crickets... nothing bad about our experience with the application or it's performance. It was easy to use and full of wonderful features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Josh G. VP Events Services ### "Honest Short Test Drive " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 18, 2025 It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it. Pros Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team. Cons There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Zoho Backstage we chose it because we already had zoho and thought they would work together Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sandy L. Solutions Specialist Information Technology and Services ### "Easy to use, did the job" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 30, 2025 I used this while doing production support for a software company. Customers could easily submit tickets to the system and we got notified immediately via email when new tickets came in. Communication back and forth with customers was also easy, and we could attach documents to our replies. Overall a simple yet effective tool. Pros Easy to use and navigate the software. Customers needed little to no training as it was very intuitive. Cons I can't think of anything I didn't like - the product had all the features I needed and it worked well, never went down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Adiel O. IT Head Financial Services ### "Offered complete support in the event ticketing with total flexibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 Pros I noted that Zoho Backstage has a great feature of payment transactions’ management. They also accept, and make payments through cash, cheque and digital means for payment thus it will not be a problem for me to make arrangements of the preferred style to suit any attendee. Cons One of the problems they have reported is a limited number of integration opportunities with some programs used to work with accounts. Despite having integrated my ticket selling platform directly to my accounting system I had to spend more time inputting the data manually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Blaise C. CTO Information Technology and Services ### "New Pricing Is A Disaster" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 12, 2025 Used to be the best event management tool out there but when it was separated from Zoho One license it became completely useless. Pros Great suite of tools that includes website, event management, multiple ticket tiers, sponsors, and more. Cons New pricing model removes it from Zoho One umbrella and makes it completely useless and too pricey for our non-profit events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES elena S. Marketing manager Biotechnology ### "Reliable program, very good for beginners" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2025 is a very nice choice for mid-size business for hosting events such as summits and/or trade shows. Pros Handles ticketing, registration, and even sponsors. Is very complete tool for event organization Cons Can't integrate other tools easily with the program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nick S. Software Developer Information Technology and Services ### "Monitoring daily activities from my phone is convenient" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 23, 2024 Zoho Backstage has done a great job in turning my event planning from an (EFFORT-THE-BIBLE) mess to mostly a managed chaos. Zoho Backstage as a startup into event marketing is one of the biggest platforms one can envision. Compared to some scarce elements of variability in the templates and some occasional technical problems, the user-friendly interface helped us to quickly and successfully create an online presence for our services and promote them. Pros Tracking sales and the attendees info was a lot easier for me, the ticket options were a breeze to set up from my side. From registration to promotion, Zoho Backstage got it all in one spot. Goodbye to switching from one platform to another, which was consuming my time and sanity. Developing this intuitive interface and ready-to-use templates made me look like a design master. Cons My event seemed to have characteristics that limited the expression of its unique style. The good web platform provides easy to use interface, but the mobile app needs some care. It was a bit confusing to participate in the platform promoting my event. To be more effective with social media integration and marketing tools straight out-of-the box would be beneficial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178453/Zoho-Backstage/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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