# NaVetor Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NaVetor Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/178450/Patterson-Technology --- # NaVetor Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NaVetor ## What is NaVetor? Flexible, innovative veterinary cloud software from Patterson, NaVetor balances advanced features with ease of use for a smooth workflow and a great value. Your monthly subscription includes mobile apps for staff and clients, AI workflows, a host of integrations, and built-in telemedicine. Because it is cloud-based veterinary software, you can use it anywhere, without the need for installation or new hardware investments. ## What is NaVetor used for? [Veterinary](https://www.capterra.com/veterinary-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 13% Starting price $200 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NaVetor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.navetor.com/&name=NaVetor) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NaVetor 4.1 (24) VS. [4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $200 Usage Based, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (24) Ease Of Use 4.6 (278) Value For Money 4.1 (24) Value For Money 4.6 (264) Customer Service 4.5 (23) Customer Service 4.7 (276) ## NaVetor alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month [4.7 (78)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/178450/Patterson-Technology/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.2 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 3.8 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Prescription Processing 3.9 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Payment Processing 3.7 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Billing & Invoicing 3.8 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 4.1 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Manage contact details and communication with clients NaVetor 36 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track the status over time for a request, process, asset, or transaction Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Features 4.0 (24) 4.0 Based on 24 reviews ## Pricing Value for money 4.1 (24) Basic $200.00 Usage Based,Per Month Value for money 4.1 (24) 4.1 Based on 24 reviews ## Integrations [ Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[ Vet Hero](https://www.capterra.com/p/213471/Vet-Hero/) ## Support, customer service and training options Customer Service 4.5 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (23) 4.5 Based on 23 reviews ## User reviews Overall rating 4.1 Based on 24 reviews Filter by rating 5(12) 4(7) 3(2) 2(2) 1(1) Mentioned topic Sorted by most recent AB Ann B. DVM Veterinary ### "NaVetor Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2026 Great training to start the process and continued support. The workflow is easy to use and the transfer of SOAP, medications and vaccines to the invoice and reminders is easy. Inventory was not difficult to set up. Pros Ease of use and the work flow makes "sense". The Customer Support and training team are outstanding and have made the start of this software very user friendly. Scheduling is quick and easy and being able to access the patient chart from that screen is a definite plus. Cons The inability to invoice specific drug amounts on the invoice especially for controlled injectable drugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Thank you for your kind review! We're glad the support and training have been helpful and valuable as you get up and running. If you have any suggestions for the software, like the invoicing of drug amounts you mentioned, please feel free to share it; we love customer feedback and use it to guide future NaVetor enhancements. MB Meghan B. Manager Veterinary ### "OK for the price" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 21, 2025 Half and half. Some of our staff loved it, some found it hard to learn and slightly confusing. I will say the easy link to customer service was great however. Quick to solve any issues or help. Pros The customer service was amazing! That honestly was the best part. The monthly price wasn't horrible either. The advance search bar you can type anything to pull up clients account. Cons Lots of clicking around. No easy links or ways to shortcut to some information. Two way texting was unavailable at the time we had navetor. Discharge notes took more time then they should. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Brandy D. Manager Veterinary ### "Horrors of Navetor" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 17, 2025 It was overall horrible. Even when we switched we could not get all of our info and the info we did get did not come over correctly Pros The fee schedule and invoice setup was about it. I liked the idea of Navetor Cons When it was all said and done and in practice I disliked everything about Navetor. It did not function in real life well at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA John A. Owner, veterinarian Veterinary ### "NaVetor review after 5 months" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 19, 2024 1 star. Would not recommend. There is not much I like about this system. Pros Price point, Sea Turtles. There is not much I like about this system. Cons Very slow system, set-up is laborious and time consuming which we expected as a start-up, but quite often information is not saved even after "saving", so have to repeat input, LiveChat is only available until 3pm PST, any quite often not helpful, there are no "shortcuts" to navigate through system so data input for exams, etc. is time consuming. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reasons for choosing NaVetor NaVetor's sales department superior to IDEXX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mason G. Office Manager Veterinary ### "NaVetor Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2024 Pros Navetor is easy to use, can make recording, diagnosing, and maintaining patients much easier compaired to other services. Cons Time clock management can be tedious if you manually enter times. Printing invoices or reciepts cant be tiresom due to the many steps it can take. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2024 Hi, Mason! Thanks for your positive review. We love hearing from customers so we welcome all feedback and suggestions! CT Carrie T. CSR Veterinary ### "NaVetor is the BEST!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2024 After searching and doing tons of demos with other companies. I came across Navetor. From the Demo to implementing the program has been AMAZING!! we can't believe how easy it was. NaVetors staff were fantastic. Pros Very user friendly. We love how easy it is to go from one thought to another in a jiff....lol Cons We do wish that when you schedule a prescription that it would would print a label on that day. Switched from [Infinity](https://www.capterra.com/p/186420/Infinity/) we needed to up grade + we wanted a cloud base system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2024 Carrie, thank you for your kind review! We are thrilled that you are having a great experience with NaVetor. We love working with you! NU Naomi U. Owner, Veterinarian Veterinary ### "Overall NaVetor is a good choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 29, 2023 Overall NaVetor has good functionality however there are some kinks that are annoying and need to be worked out. But at least there are workarounds. I imagine as my practice gets busier these kinks will become more frustrating. For example, there are different ways to do similar things in NaVetor which is fine, but there are slight differences in the output. So you really need to know which pathway produces the result you want. Pros Ease of use! It's very intuitive and everyone can pick it up quickly with minimal training. It's also fairly affordable. I liked that the SOAP notes are all on one screen so you don't have to keep clicking on separate "O" or "A" screens to see them. It's also nice how the invoiced items show up in the Plan automatically and you can write progressive notes next to them. For example, if you order up an ear cleaning, you can free write which ear was dirtier or notes about the otoscopic exam. The credit card processor, Global Payments, which can be integrated with NaVetor worked seamlessly and they seem to have good rates. Cons Not sure if this is an issue with just us but the Estimates are not able to be consistently saved and edited later. We've talked to tech support many times about this. Also the different ways of printing medical records is confusing- they all produce different information in different formats. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reasons for choosing NaVetor Affordability, ease of use, SOAP notes were what I was looking for- not a lot of extra clicks and screens to go through, integration with credit card processor Global Payments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 5, 2023 Hi Naomi! Thanks for your positive review and for flagging some of the kinks that you've shared with us. We always love feedback from our users so that we can continue to improve the software! KB Katherine B. DVM/Owner Veterinary ### "NaVator is excellent software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 21, 2022 We have enjoyed having this software system and love when new features are implemented. Pros I like being able to access the network from home. I can easily work from home or check the appointments for the following day. I also like that they have taken some of our ideas and implemented them. Cons The customer service is not as good as it was when we first started with the software. The problems are still getting solved but not with the proficiency as in the beginning. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) The customer service was terrible and problems were never fixed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Katherine, thanks so much for your positive review! We are so glad you are enjoying the software. AR Amanda R. Office Manager Veterinary ### "Good Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 6, 2022 Pros Software is customizable to do about anything you want. Customer service is readily available to answer questions and will work to fix or add a service if not there. Cons Too many steps at checkout. Software can run slow in the afternoon but they have improved and are still working on the problem. Reasons for choosing NaVetor Price and inventory capabilities as well as it is a cloud based software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2022 Hi, Amanda, thanks for your review! We're glad you are having a good experience with NaVetor, and we welcome your input on ways that we can continuously improve the software, such as minimizing steps at checkout. Keep the ideas and suggestions coming! KH Karen H. Owner/ Veterinarian Veterinary ### "Beware" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 23, 2022 We left the program due to the multiple patient files being lost. The transfer of medical files to our new system has been the most frustrating experience. After a year, I still do not have my hospital files, and the support staff is unhelpful, snarky and refuse to escalate to anyone to help us with the transfer. At this point, unless I pay monthly and back pay fees, I no longer have any access to my hospital files. They are also not providing us with our hospital records. So beware, once you go to this system, if you attempt to leave, you will never get any of your records. Pros Looks nice, and has a "Soap" profile, does have boarding ability Cons The fact that this program has lost medical records, in spite of an auto save feature, and repetitive saves as you travel through the program. Also their attitude when said medical chart is lost to the ether. Had happened multiple times. The charting after using it, is disjointed and does not have a flow to it. Placing attachments into the file, then locating it is very convoluted. Again its handling of dual spouse use in the patient owners, and placing the second person with the name of "No Name" is problematic and very unprofessional.. Reasons for choosing NaVetor Price point, but you get what you pay for, too bad that I didn't know that I would never see my hospital records again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2022 Hi, Karen - We're sorry about your experience with NaVetor. Our records show that we provided your practice with data exports on multiple occasions after you canceled your subscription, so if there is anything missing, please let us know and we'll try to help. 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