---
title: "Townhall Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Townhall Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/178380/Townscript/"
page_type: "product"
language: "en"
publication_date: "2026-10-29"
---

# 

 Townhall Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Townhall

## What is Townhall?

Townscript is event management software that connects users with virtual and in-person activities. The all-in-one platform enables organizers to set up online conferences, webinars, networking events, and other virtual gatherings through its Townhall feature. Users can browse upcoming events by location and category, view event details, and purchase tickets directly on the Townscript website. The software aims to make hosting and attending events seamless for organizers and attendees.

## What is Townhall used for?

[Event Management](https://www.capterra.com/event-management-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Webinar](https://www.capterra.com/webinar-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$2

Per User, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Townhall?[Manage this product listing](https://www.g2.com/products/townhall-previously-townscript/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Townhall

4.8 (54)

VS.

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting Price

$2

Per Feature

Starting Price

$7000

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (54)

Ease Of Use

4.6 (164)

Value For Money

4.5 (48)

Value For Money

4.7 (143)

Customer Service

4.5 (48)

Customer Service

4.8 (160)

## Townhall alternatives

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (105)](https://www.capterra.com/p/122146/EventMobi/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (93)](https://www.capterra.com/p/155777/LineUpr/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[Eventcombo](https://www.capterra.com/p/194956/Eventcombo/)

[4.9 (60)](https://www.capterra.com/p/194956/Eventcombo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194956/Eventcombo/)

## FAQs about Townhall

Overview

### What problems does Townscript solve?

Townscript solves the workload of setting up, selling, and managing event registrations through event templates, cloning, customizable ticket details, discount codes, payment collection, and attendee check-in. Event organizers, small businesses, recurring workshop hosts, and marathon or live-event teams benefit from faster publishing, centralized attendee records, and broadcast notifications.

Answer based on 34 reviews

Overview

### Which roles and teams benefit most from Townscript ?

Townscript is most used by founders, directors, and event organizers who manage registrations, ticket sales, and attendee communications. Marketing, partnership, content, and SEO teams use it to promote events and track campaign-driven sign-ups. Project managers and trainers coordinate sessions, workshops, and participant lists, while students register for events.

Answer based on 54 reviews

Overview

### What company size and specific industries is Townscript built for?

Townscript is designed for small to large event organizations that need tools for event registration and management. It targets event organizers, conference hosts, activity providers, and things-to-do marketplaces across the events, conferences, and local experiences sectors.

Features and Usability

### What are the key features of Townscript ?

Townscript includes core event management and event ticketing, with online, mobile, onsite, and print-at-home ticketing options. Reviewers frequently discuss its event setup and cloning, payment processing with multiple payment methods, customizable registration forms, discount codes, attendee management, and barcode-based check-in.

Answer based on 34 reviews

Getting Started and Support

### What training and onboarding options does Townscript offer?

Townscript provides live online training sessions to help teams get started. This format supports guided instruction and direct walkthroughs during setup and early use, giving users a structured way to learn the platform’s functions.

Getting Started and Support

### What customer support options does Townscript offer?

Townscript provides 24/7 live rep support. Users often describe the support as prompt, friendly, and helpful, with real-time help making the platform easier to use. Some feedback also notes clearer process guidance would help for questions about setup and account details.

Answer based on 9 reviews

Features and Usability

### How well does Townscript handle event management?

Townscript makes event setup, ticket sales, attendee communication, and check-in easy for organizers. Small business teams and recurring event hosts value cloning past events, custom registration forms, and online or offline event support. Some organizers want deeper page branding, flexible ticket tiers, seating layouts, and easier edits for repeating events.

Answer based on 34 reviews

Features and Usability

### How well does Townscript handle event payments?

Townscript supports event payments through multiple payment options and gives organizers tools for fees, taxes, refunds, and settlements. Startup teams and event organizers value the simple checkout flow, responsive gateways, and timely payouts. Some users report occasional transaction failures, want broader international payment coverage, and consider gateway fees or payout timing limiting.

Answer based on 15 reviews

Features and Usability

### Is Townscript easy to use for event organizers?

Townscript provides a clean, intuitive interface that makes creating, editing, and managing events straightforward. Small business teams, first-time organizers, and attendees find ticket setup, registration, and payment steps easy to understand. The simple dashboard reduces training needs, although some users would benefit from more detailed documentation for less common setup questions.

Answer based on 11 reviews

## Features

AI summary

Based on 7,426 Event Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Townscript supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups more efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother guest experience.

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Event Management

Schedule and manage the logistics of activities and other gatherings

Event Scheduling

Plan an event's time and location

Event Ticketing

Manage tickets for specific events

Live Chat

Ability to chat online in real time

Townhall 13 features

### All Features
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Live Chat: Ability to chat online in real time
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Ticketing: Customize, sell, and distribute tickets

---

Features

4.6 (54)

4.6

Based on 54 reviews

## Pricing

Value for money

4.5 (48)

Free Version

Basic

$2.00

Per Feature,

Value for money

4.5 (48)

4.5

Based on 48 reviews

## Support, customer service and training options

Customer Service

4.5 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (48)

4.5

Based on 48 reviews

## User reviews

Overall rating

4.8

Based on 54 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(44)

4(8)

3(2)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

MA

Marketer

Marketer

Used the software for: Less than 1 year

### "Single Platform all typo of Online events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 4, 2020

Pros

Easy to use Ticketing system for a paid event Attendee management system Pricing

Cons

Need more features Payments methods for all countries

PE

Peon

Peon

Used the software for: 1-3 years

### "Trust me you'll use it and you'll love it - DIYness of the Portal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2019

The best ever we have worked with - Townscript team and the ticketing portal! We have 12 events pan india all round the year and they manage seriously from needle to ship for us. HAIL TOWNSCRIPT !! :)

Pros

\* DIY (Do It Yourself) Thing! \* Real 24x7 Dedicated Customer Support - Believe me always ready to help \* Simplicity & Diversification of the portal \* Efficient & Effective - both team & systems \* Team has a solution for any kind of challenge \* Timely and undelayed payouts \* Marketing & Support Team

Cons

\* Organisers shall also have a control for sending promotional e-mailers and SMS's to the whole of the email database. Townscript can limit the frequency to be used for the same option to curb overusage of the same. Marketing team shall set a monthly calendar. \* Payouts and Accounts - Gets disturbed in a way because whenever i ask for payouts, there's a lumpsum deduction from my existing events which pools up to the asked amount and in turn the balances for the events gets disturbed. Team, we seriously need to have a way out for this one and I'm sure team will have a way out. \* Event creatives gets cropped badly.

EO

Event organiser

Event organiser

Used the software for: Less than 1 year

### "You Product is user friendly undoubtedly but you Customer support is Zero "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

September 21, 2018

Customer Support is Worst there is a delay and theres no helpline number neither. Not really Supportive expected much but not worth it. Eilier i use to use Meraevents but this time I used Townscript now I m repenting. You should at least have support email id. Which is not there.

Pros

UI Part and Registration process is easy from the Customer Point of view. Payment gateways are good responsive.

Cons

Organisers view not so user-friendly. But there should be some help support options. Payment Status after the Event needs to be notified.

IS

Ishan S.

Come Founder

Used the software for: 3-5 years

### "Lets You Focus On Your Event"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2019

I have been using townscript for 3 years now as our ticketing partners. We have been very happy with the overall experience.

Pros

\- Very Easy to set up - Handy mobile application - Periodic settlements and emails - Easy technical integration - The pop up payment modal is also very nice

Cons

We have had a great experience from townscript. I don't think i can think of any cons from townscript.

AH

Admin Head

Admin Head

Used the software for: 3-5 years

### "decent software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 20, 2018

last year we had joined you'll exclusively and in our event graphic event from delhi's graphic was uploaded. we got it to notice but we were expecting compensation but no compensation was done, in the sense pushing event more aggressively, as for us it was our 1st event STILL we continued to be loyal and tied up with youll. this is the 3rd event and being a Foundation we expected a good support.

Pros

database, when you talk about Marathon Events and reasonably an easy kinda software to operate and upload events.

Cons

need more responsible managers for answering issues. reason mentioned in the General Comments. really need to look into this.

CO

Co-founder

Co-founder

Used the software for: 1-3 years

### "A startup that supports another startup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2018

Pros

Good people Timely payouts They are always there to listen to you Technology updation Value for money And so many others. We were able to start our journey because of them. Their payment support made a big change for our startup.

Cons

There was nothing as such that we did not like about Townscript. They are good and passionate in their job.

FO

Founder

Founder

Used the software for: 1-3 years

### "Group Art Circle is rocking completely with Townscript"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2019

Pros

I really like the ease of use and systematic organization for every ticket link that i create. In Group Art Circle, we need to create tickets every weekend, so it is really easy to duplicate a past event and edit the information. Also i can go to the past events and pull up any info if i want.

Cons

Really none. There is nothing i can say i would want to improve. I'm really happy with whatever Townscript is providing. I'm glad, i moved from instamojo to townscript.

ST

Student

Student

Used the software for: 1-3 years

### "Simple and User Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 8, 2019

Pros

As the title says, it's so simple to use. The user interface allows you to navigate through the site's features in a easier manner. Very good Customer Support. Responses were quick.

Cons

I felt that, payment gateway fee is a bit expensive. Next, this is not more of a Con I would say, I feel, a Mobile app version of Townscript would be an extra advantage for the users as well as for the company.

FO

Founder

Founder

Used the software for: 1-3 years

### "I am an active user of this platform. I like it very much"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2019

I use this platform to set up both online and offline events from time to time. So far my experience is great!

Pros

Setting up the event is pretty easy. As a user, I find it convenient at all stages. The do-it-yourself feature is pretty good.

Cons

Townscript is charging little extra money I feel. Sometimes, I had faced issues with responsiveness on all screens

Amit K.

Founder

Used the software for: 1-3 years

### "Online Event Management could not have been better! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 15, 2019

We have been using Townscript for our events since last two year and have always liked the convenience it provides with respect to hosting an event. The web interface is very intuitive and effective. The tickets (if any) are generally resolved within hours of reporting - the cr team is really efficient.

Pros

Easy Customization - One step customization of event details, topics, and ticket details Ease of use - Seamless process, eliminates any back and forth approvals etc Event Checking - This is an awesome feature to do online check-in of guests - saves a ton of manual time and effort

Cons

A feature for aiding/assisting online marketing of events could be added. A mobile app to create event would be great.

[View all Reviews](https://www.capterra.com/p/178380/Townscript/reviews/)

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