# Page 3 | SmartGov Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SmartGov the right Permit solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178309/SmartGov/reviews

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SmartGov

4.6 (57)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of SmartGov

## Showing most helpful reviews

Showing 51-57 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SJD

Sherrie Jane D.  
Planning Assistant  
Government Administration  
Used the software for: 1-2 years

### "Review"

October 18, 2021

5.0

Great

Pros

Easy for Applicants to apply for their projects

Cons

Sometimes, the system is slow but that is technology

Review Source

KM

Kathy M.  
Manager  
Construction  
Used the software for: Less than 6 months

### "easy easy easy"

February 27, 2023

5.0

I can just go online line submit my permit app and be done. Its just that simple.

Pros

This software is so quick and easy to use that is why I love it.

Cons

Nothing. Its great. I thing Port Orange finally got it right.

Reason for choosing SmartGov

Port Orange chose it.

Review Source

TV

Tomas V.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Efficient and Easy to use"

December 18, 2023

5.0

Excellent portal for users and ease of use

Pros

It is very user friendly and the customer support is readily available.

Cons

Nothing at this time; it was easy to find on the city website

Review Source

BK

Brenda K.  
office manager  
Construction  
Used the software for: Less than 6 months

### "Easy to use "

January 3, 2024

5.0

Pros

Easy to use, fast, efficient, confident in the security

Cons

Time consuming when i am trying to just pay my taxes

Review Source

CO

Carrie O.  
Tax Collector Technician  
Consumer Services  
Used the software for: Less than 6 months

### "Megabyte"

January 21, 2022

5.0

helps me easily obtain the information I need

Pros

I love how easy it is to use this software.

Cons

I have only been using this software for a week. So far there are no cons.

Review Source

MS

Michael S.  
Project Coordinator  
Computer & Network Security  
Used the software for: Less than 6 months

### "SmartGov review"

February 27, 2023

4.0

It is what I am used to. Just the con above is the only issue I have.

Pros

Getting on to upload documentation for review of fire alarm plans. Easy to find main topics

Cons

When I would search for a certain permit, instead of bringing up the certain permit, it would just list all permits and still have to do a time consuming search.

Review Source

MV

Marjley V.  
Facilities Coordinator  
Retail  
Used the software for: Less than 6 months

### "Easy to use"

February 27, 2023

4.0

Pros

It was easy and straight forward to use.

Cons

Interface seems a little outdated in terms of looks.

Review Source

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