# Symplast Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Symplast Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/178244/Symplast --- # Symplast Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Symplast ## What is Symplast ? Founded by plastic surgeons in 2013, Symplastis the #1 Mobile EHR/Practice Management platform for plastic surgery & medical spas. Delivering a HIPAA secure cloud software to over 3,500 aesthetic users across the country, Symplasts modern, easy-to-use EHR suite includes: virtual consultations and follow ups, practice management, patient engagement, digital intake, marketing CRM, online patient scheduling, billing, reports, inventory/POS, ePrescriptions, multimedia, appt reminders and more. ## What is Symplast used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Plastic Surgery](https://www.capterra.com/plastic-surgery-software/) Overall rating Based on 25 user reviews Reviews sentiment Positive 76% Neutral 4% Negative 20% Starting price $300 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symplast ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://symplast.com&name=Symplast ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symplast 4.0 (25) VS. [4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $300 Per Month Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (25) Ease Of Use 4.3 (495) Value For Money 4.0 (23) Value For Money 4.2 (379) Customer Service 4.0 (24) Customer Service 4.2 (426) ## Symplast alternatives [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection E-Prescribing 3.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Charting 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 2.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Decision Support 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action Patient Records Management 1.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Symplast 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Manage the process of evaluating documents or requests submitted for approval Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Track and manage adherence to policies for any service, product, process, or supplier Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Tools that provide relevant information at specific times to support judgments and courses of action Electronic signing method that validates the authenticity and integrity of a digital document Store and organize documents in a centralized system Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Track and organize online shifts Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (25) 3.9 Based on 25 reviews ## Pricing Value for money 4.0 (23) Basic $300.00 Per Month Value for money 4.0 (23) 4.0 Based on 23 reviews ## Integrations [ Podium](https://www.capterra.com/p/164285/Podium/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (24) 4.0 Based on 24 reviews ## User reviews Overall rating 4.0 Based on 25 reviews Filter by rating 5(14) 4(5) 3(1) 2(2) 1(3) Mentioned topic Sorted by most recent KM Kat M. Manager Medical Practice ### "Supoort is impossible to get a hold of" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 18, 2023 Charting was very basic and not worth having. I would have recommended this company for simple usage, but now after experiencing leaving them, I would never recommend them! Pros It looked pretty and was nice to see from my phone Cons We are switching to another EHR system and they will NOT contact us back to give us our medical charts digitally. They seem as if they are holding it from us purposefully. I would never work with this company inthe future. Once you are on th way out, it's impossible to reach them! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sarah W. Owner Medical Practice ### "ZERO stars" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2023 Difficult system and difficult support. Do not get. Pros They have a media file for each patient and side by photos can be used easily. Cons VERY EXPENSIVE. Not user friendly. Communicating with someone to get help was difficult. Couldn't figure out how to create a package or use treatments from a package. When it was time to leave, they are not reliable or responsive to getting my data exported to me. Extremely difficult. I still don't have my data after being promised I would have it 4 days ago. Reasons for choosing Symplast A friend recommended it but she didn't use it from an adminitrative side... and that is where all the issues are! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Terry R. CEO Plastics ### "This product is too young" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 June 6, 2023 It becomes more of a disappointment the more I use it and figure out what it doesn't have. Pros It was easy to learn to use and has nice photograph features Cons This product is so young that it has continual problems with crashing, overload, features missing, trouble getting timely help with issues. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) The symplast features were enticing but found them to be hard to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Denise W. CFO Information Technology and Services ### "Symplast does it job!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 16, 2023 Pros Ease of scheduling. Ease of charting (Face Sheets), Sending RX through App, eSign and eFile consents Cons Updates are too frequent, Consents require Symplast tech team to customize - I would prefer to manage that process Reasons for choosing Symplast Price point and ability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rod S. surgeon Medical Practice ### "It gets the job done but leaves a lot to be desired" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 25, 2022 Symplast is a daily frustration for our practice. While overall it has a logical arrangement, it has MANY features with illogical implementation. While support is responsive, I would much rather not have to constantly contact them when they decide arbitrarily to "update" basic app functions which render them useless. I wonder if they have ever observed their users in the field using it. Pros The interface is clean and straightforward. Cons The company is CONSTANTLY releasing microupdates--which isn't necessarily a bad thing, until they affect the basic operation of the program. They recently changed the way media is organized. If you don't care for its default setting (and I don't!), the app doesn't remember any changes (even in the same session!) and there's no way to change it. I use Word to modify templates and when using copy/paste to move to the app, it forces formatting changes which require tedious, redundant editing--even when stripping out any fancy formatting from Word. When documenting for prior days' visits, the app takes you back to the current day schedule by default--logically, it should remain on the last selected date. There's already a button for returning to the current day, which should suffice. Dosespot is very disappointing for eRx. It should permit changing script dates in a batch since office staff often forget to tell us there are new approvals. You can change pharmacies for a batch, though. Having to change the active date on a half dozen scripts is the definition of tedium. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC John C. Nurse Practitioner Health, Wellness and Fitness ### "If you like charting using iPads only it’s a good fit for injectable practices" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 11, 2022 50/50. It seemed to have a lot of IT issues Pros Messenger to ask medical director questions and ability to send photos or live video chat Cons It’s made for iPads. I prefer laptop charting. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Changed jobs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rachit M. President Medical Practice ### "Symplast is terrible plain and simple " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2022 Pros Nothing is good about them accept for their sales team they will say anything just to get you to sign their contract but once you do everything they told you was a fabrication. Cons Hello this post is in regards to the EMR Symplast. We are a new Medspa named Viva La Med Spa, in Chicago and used Am Spa message board to help research various EMR options and did demos with all of them: Aesthetic Record, Aesthetic Pro, Jane, Symplast etc.. (to name a few). We ended up going with Symplast even though it was significantly pricier than some of the alternative options because we thought the additional investment would be worth it in the long run. When they are trying to sell you their EMR, Symplast will literally tell you everything you want to hear just to get you to sign their contract. However when you actually try to use their system and the features/support that they promised you it is a whole different story. I was literally told by a member of their support team to stop calling their support number today which speaks volumes of their service and how they treat their clients. The whole reason we chose Symplast over Aesthetic Record was for their live support agents verses the chat only option for AR. However this is obviously just a sales tactic by Symplast as they do not want using the support feature. I strongly suggest to stay away from Symplast many better options out there. Hope this helps anyone considering which EMR to pick! Thank you Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joanne G. Manager Medical Practice ### "Symplast User for years" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2021 I am happy with it overall, and I feel it's better than any of the other software systems we have used in the past. We have been working with them for years now and am happy with the customer service and attentiveness we receive from them. Pros The biggest pluses are it is MAC based and it is 100% mobile. It is fairly easy to use. Cons I wish there was a wait list! Because they are constantly updating their software, glitches happen on a regular basis, however, they are pretty on top of that and gets the bugs worked out fairly quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jodi B. Patient Care Coordinator Medical Practice ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2021 Pros Symplast has a lot of features that other systems do not offer or that are not user friendly. I have used other systems in the plastic surgery field and Symplast seems to be the best. Overall, it is user friendly.. The app is great for patient communication and makes virtual appointments simple, it was a great tool during the pandemic! Support is easy to contact, and is very reliable especially Ben! Cons There are a lot of system updates which seem to throw some hiccups into the system, but that happens with most products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jamie J. Doctor Medical Practice ### "The Future of digital patient engagement and personal electronic health records " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2021 Pros Symplast's software has one of the most user-friendly interfaces I have ever come across, and believe me I've tried them all! They offer such a wide variety of features to utilize and have created a fully functional way to organize our business. Having tried other vendors, such as aesthetic record, it is clear how put-together and easy to use their system is. I have yet to run into any problems I have with my previous software and would recommend symplast to anyone looking to improve the user experience within their business. Cons n/a. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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