# Wave Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wave Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/178021/Wave-Apps

---

# 

 Wave Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wave

## What is Wave?

With Wave’s small business software, users can automate bookkeeping tasks, create invoices and simplify tax preparation. It offers bookkeeping tools from within a unified platform. The platform streamlines decision-making through financial reports. Users can track payments, view customer information, and manage cash flow with the dashboard and mobile application.

## What is Wave used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,723 user reviews

Reviews sentiment

Positive

87%

Neutral

6%

Negative

6%

Pros & cons

Free and affordable options

Tailored for small businesses

Unreliable customer service

Delayed and limited email support

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounting / 2026
-   Billing and Invoicing / 2026
-   Direct Deposit Payroll / 2026
-   Expense Report / 2026
-   Financial Reporting / 2026
-   Accounts Receivable / 2025
-   General Ledger / 2025
-   Recurring Billing / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Wave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.waveapps.com&name=Wave)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Wave

4.4 (1,723)

VS.

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (1,639)

Ease Of Use

4.0 (1,295)

Value For Money

4.6 (1,284)

Value For Money

4.1 (1,171)

Customer Service

4.0 (1,127)

Customer Service

3.9 (1,160)

## Wave alternatives

[4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (686)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[3.9 (441)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

73%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (3,297)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/178021/Wave-Apps/alternatives/)

## FAQs about Wave

Overview

### What problems does Wave solve?

Wave solves small-business bookkeeping headaches like scattered invoices, manual expense tracking, missed payment reminders, and limited cash-flow visibility. Freelancers, consultants, entrepreneurs, and very small finance teams use it to send professional invoices, accept online payments, sync bank accounts, reconcile transactions, scan receipts, and stay organized for reporting and tax prep.

Answer based on 1334 reviews

Overview

### Which roles and teams benefit most from Wave?

Wave is most used by small business owners, founders, and executives who need simple accounting, invoicing, and cash flow visibility without a full finance department. Accountants and office managers use it to track expenses, reconcile transactions, and prepare books, while creative and project-based professionals manage client billing and payments.

Answer based on 1587 reviews

Overview

### What company size and industries is Wave built for?

Wave is built for small business owners, freelancers, solopreneurs, and consultants, with 93% of reviewers from small businesses and Marketing and Advertising the top industry at 11%. It also sees use in Accounting at 6% and Information Technology and Services at 5%, with limited adoption among midsize and enterprise companies.

Answer based on 1721 reviews

Features and Usability

### What are the key features of Wave?

Wave includes core accounting features like invoicing, expense tracking, bank reconciliation, and financial reports such as profit/loss statements and balance sheets. Its most-discussed differentiators are online payments, recurring invoices with reminders, bank account integration, receipt capture, and customizable invoice templates for small business bookkeeping.

Answer based on 805 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Wave offers a free version and free trial, with paid pricing starting at the Pro plan for $19/month flat rate. Pro adds discounted online payments: 2.9% per card transaction for the first 10 monthly, then $0.60 extra, while reviewers say the free tier is useful but basic, especially for inventory or multi-business needs.

Answer based on 523 reviews

Integrations

### Which third-party tools and platforms does Wave integrate with?

Wave integrates with PayPal, Stripe, Zapier, Gmail, Google Sheets, Microsoft Outlook, and Shoeboxed. Reviewer mentions center on payment processing through PayPal and Stripe, while Zapier extends connections to other apps. Google Workspace tools support invoicing and reporting, and Shoeboxed adds receipt capture.

Answer based on 155 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Wave?

Wave is generally quick to onboard for small business teams, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say beginners and non-accountants usually learn basic invoicing and bookkeeping quickly, while first-time bookkeepers, admins handling setup, payroll, taxes, or accounting terminology may need more time and tutorials.

Answer based on 47 reviews

Getting Started and Support

### What customer support options does Wave offer, and how do users rate the experience?

Wave offers email/help desk, chat, FAQ/forum, and a knowledge base. Users often describe support as responsive, helpful, and diligent when issues are resolved, with chat appreciated for quick questions. Others report slow reply times, limited direct access, and frustration when documentation falls short or account problems take days to fix.

Answer based on 236 reviews

## Who uses Wave?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 176 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 176 reviews

Administrative

30%

Administrative

30%

Entrepreneurs/ Owners

17%

Finance & Accounting

12%

Consulting

11%

Others

31%

Top industries

Based on 176 reviews

Marketing and Advertising

30%

Accounting

21%

Construction

17%

Health, Wellness and Fitness

16%

Other

16%

## Pros and Cons

Free and affordable options

94% positive reviews out of 401

Most reviewers describe pricing as budget-friendly, with robust free features saving significant costs for businesses.

Lukas H

Consultant, 1 employee.

"Generous free starter plan with everything needed for a startup."

Unreliable customer service

53% negative reviews out of 190

Some users report customer support is difficult to reach, slow to respond, and often unable to resolve issues effectively.

Waqar K

Founder & CEO , 11 - 50 employees.

"No customer service phone number; once you have reported a fraudulent activities on you account."

Tailored for small businesses

95% positive reviews out of 327

Most reviewers indicate small business use offers essential features, affordability, and accessibility ideal for startups.

Hannah T

Owner/Manager, 2 - 10 employees.

"This was a huge help when starting a small business for the first time and really simplified the accounting for someone with no experience."

Delayed and limited email support

67% negative reviews out of 86

Most reviewers find email support lacks timely responses, with communication delays and restricted assistance frustrating urgent needs.

Aaron G

Owner, 2 - 10 employees.

"However towards the end of 2024 the customer support has disappeared - no response on the live chat and no response via email."

Straightforward setup and navigation

96% positive reviews out of 242

Most users comment ease of use makes setup, navigation, and managing tasks quick and stress-free.

Slow performance and lag

82% negative reviews out of 76

Most users report performance and speed issues include slow loading, laggy navigation, and occasional freezing, disrupting workflow.

Turan A

IT Admin, 2 - 10 employees.

"Since it is web-based, you may experience technical problems related to connection speed."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.6 (312)

63.46% of 312 reviewers that rated this feature as important or highly important

It gives you an organized system to generate, send, and manage invoices and payments. Reviewers indicate it’s easy to track outstanding amounts, set reminders, and process payments, though some mention limited template flexibility and challenges with recurring invoice cancellation.

Online Invoicing

4.7 (238)

66.81% of 238 reviewers that rated this feature as important or highly important

With this capability, you can quickly send professional invoices, accept online payments, and track invoice status from anywhere. Reviewers appreciate the convenience, real-time notifications, automated reminders, and easy mobile access, noting it speeds up payments and simplifies client communication.

Invoice Creation

4.7 (235)

69.79% of 235 reviewers that rated this feature as important or highly important

Wave offers a straightforward way to create, customize, and send invoices, even on the go. Users think it’s simple to add clients, tailor templates, and duplicate recurring invoices, highlighting the professional appearance and time-saving automation as especially valuable.

Expense Tracking

4.4 (216)

59.72% of 216 reviewers that rated this feature as important or highly important

You get a user-friendly way to categorize, track, and report expenses, with options to attach receipts and sync bank accounts. Reviewers appreciate the clear overview, easy categorization, and export options, though some mention missing receipt import capabilities and limited bank integrations.

Invoice History

4.5 (196)

70.41% of 196 reviewers that rated this feature as important or highly important

This aspect helps you easily access, filter, and review all past invoices for clients or services. Some reviewers find the search and filtering options helpful for tracking payments, recordkeeping, and reporting, though a few mention limited search fields for specific queries.

Financial Reporting

4.4 (249)

56.22% of 249 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Wave 86 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Setup and send recurring or automated bills

Compare and match accounting/financial records with corresponding bank statements

It gives you an organized system to generate, send, and manage invoices and payments. Reviewers indicate it’s easy to track outstanding amounts, set reminders, and process payments, though some mention limited template flexibility and challenges with recurring invoice cancellation.

Create budgets based on historical data and future projections

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

A financial statement that lists a company's accounts and details the account type and balance

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Software for Certified Public Accountants to aid clients in achieving financial goals.

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Change one currency to another based on real-time rates/values

Reports that show customers their invoices, payments, and balance on the account

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Digitally deposit correct payroll amounts into individual employee's bank accounts

Electronically collect payments for goods or services

Reminders sent via email

Convert data into a code for security

Estimate expected cost based on various factors before a project begins

You get a user-friendly way to categorize, track, and report expenses, with options to attach receipts and sync bank accounts. Reviewers appreciate the clear overview, easy categorization, and export options, though some mention missing receipt import capabilities and limited bank integrations.

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically designed to address the needs of law firms and legal departments

Intended for medical use such as diagnosis, treatment, and consultation

For realtors, real estate investors, property managers, and other real estate professionals.

Primarily serving churches and religious organizations

Designed for small businesses

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Centralized accounting record which tracks all financial transactions

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inventory levels to maintain proper supply

Wave offers a straightforward way to create, customize, and send invoices, even on the go. Users think it’s simple to add clients, tailor templates, and duplicate recurring invoices, highlighting the professional appearance and time-saving automation as especially valuable.

This aspect helps you easily access, filter, and review all past invoices for clients or services. Some reviewers find the search and filtering options helpful for tracking payments, recordkeeping, and reporting, though a few mention limited search fields for specific queries.

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access the system via a mobile application

Manage and handle various international currencies

With this capability, you can quickly send professional invoices, accept online payments, and track invoice status from anywhere. Reviewers appreciate the convenience, real-time notifications, automated reminders, and easy mobile access, noting it speeds up payments and simplifies client communication.

Allow customers to make a partial payment on an invoice and track remaining debt

Reconcile payments with corresponding invoices or orders for accounting purposes

Track sent and received payments, invoices, and bills.

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Manage and track financials on a project-to-project basis

Estimate or forecast of a future scenario based on the study of present trends

Create, send, and track purchase orders and their statuses

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Calculation of consumption tax imposed on the sale of goods/services

Track the amount of money spent on a certain product or with a certain supplier

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Get Advice

We can help you find the software with the features you need.

Features

4.2 (1,583)

4.2

Based on 1,583 reviews

## Pricing

Value for money

4.6 (1284)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/178021/Wave-Apps/pricing/)

Pro

$19.00

Flat Rate,Per Month

It includes:

-   Manage Cash Flow With Ease
-   Send Recurring Invoices
-   Set Up Deposit Requests
-   Automate Payment Reminders
-   Save Hours With Bookkeeping Automation
-   Automatically Import And Categorize Bank Transactions
-   Scan And Digitize Business Receipts With OCR Technology
-   Add Attachments To Invoices And Estimates
-   Create Reusable Message Templates
-   Manage Accounting Transactions In Mobile App

Value for money

4.6 (1,284)

4.6

Based on 1,284 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Shoeboxed](https://www.capterra.com/p/222840/Shoeboxed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (1127)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1,127)

4.0

Based on 1,127 reviews

## User reviews

Overall rating

4.4

Based on 1,723 reviews

Filter by rating

5(1051)

4(452)

3(110)

2(34)

1(76)

Mentioned topic

Sorted by most recent

ST

Sai Teja E.

Construction Project Manager

Construction

### "Easy-to-use accounting software for small businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 29, 2026

Overall, my experience with Wave has been positive. It is a good option for small businesses that need an easy accounting and invoicing system without too much complexity. It helps save time with daily bookkeeping tasks, invoicing, and tracking payments. While it may not have all the advanced features of bigger platforms, it works well for basic business accounting needs.

Pros

Wave is simple and easy to use for basic accounting, invoicing, and payment tracking. It is helpful for small businesses because the layout is straightforward and it does not take much time to create invoices, record payments, and review financial information.

Cons

Some features are limited compared to larger accounting software. Reporting and customization options could be better, and customer support response times can sometimes be slower than expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Nilsa C.

Music Therapist, Owner

Health, Wellness and Fitness

### "Excellent for small business owners! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 24, 2026

Overall, I have nothing but positive feedback and have recommended the software to some of my small biz owner friends.

Pros

What I like most about wave is how it's helped me organize my sole-proprietor finances without costing me anything. I did try the receipt scanning feature which is less than$10 a month, and enjoyed it, but don't need it at the moment. The invoices are super professional and at the end of the month I download the data and categorize it as needed. I like how I can ask to consult a bookkeeper at any given time!

Cons

What I like least is that I can't select multiple invoices to mark as paid or duplicate at once. This slows me down when I'm invoicing or reconciling accounts.

Switched from

[QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/)

It was too expensive for my practice needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sheila K.

Admin

Construction

### "Wave Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 20, 2026

My overall experience with wave was very good it also produced very nice invoices. The free tools that wave offers is also a very good Plus.

Pros

What I liked about wave the most would be the pricing, it seemed I could easily figure things out. Also was easily able to connect the bank to the software.

Cons

What I like the least about the wave software was it wasn't very good for what I needed it for as far as inventory tracking would go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Craig B.

Owner

Accounting

### "Now Charging for Previously Free Features"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

May 7, 2026

Uptime and use are great - I have a few low volume clients and non-profits that cannot afford the other packages - now they are charging for services that were included in the free package - not cool!

Pros

Accounting software is free - great for small (micro) businesses just starting out or that only have low volume of transactions. Intuitive from an accountant's perspective

Cons

Accounting is free - but now they are removing features from the "Free Accounting" package and charging for them - auto import of bank transactions. Then, limiting the number of users - NOT COOL!

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Wave

The lure of FREE accounting that allowed for importing bank transactions. However, not any more - importing bank transactions now costs a monthly fee.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Joseph L.

Principal

Public Relations and Communications

### "An excellent resource for you and your accountant "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2026

Excellent in every way as I have used it for now 3 tax years without complaint from either myself or my accountant who works with what I send over in Wave.

Pros

Easy to input information and create my own financial Reports, and my accountant has no issues with importing my entries over for his own purposes to prepare my company’s yearly Return

Cons

Candidly, there is nothing to complain about. Regardless of your level of sophistication, you will find a benefit in using it.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Cost comparison verses competitors made this the best choice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Josh C.

Co-Owner

Design

### "Best accounting software features for free!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 13, 2026

Wave is awesome. It is easy to use, looks up to date, it has great pricing and also has a phone app that makes things easy like applying payments and checking invoices when out and about.

Pros

Most everything is free so it is a great value. The price of payment processing is comparable to other services. The invoices and auto invoices work quite well and look nice and it is easy for my customers to pay.

Cons

The most annoying thing is the invoice names especially for auto invoices. I use what was done for invoice names and numbers rather than just a number. So it now makes the next invoice number as whatever the last invoice name was and just add one to it so they don't make sense so I have to manually make a name.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Wave

Price was one of the main things and heard some not so great things about quickbooks the online version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nathan H.

Treasurer

Non-Profit Organization Management

### "Good price point for small organizations. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

It was positive with small entry fee. It’s easy to use for the non accounting person. All the functions are there that a small organization needs.

Pros

Wave is a very cheap way for solo entrepreneurs. It is packed with all the functionality small businesses needs.

Cons

It is cost effective and easy to use for small businesses and non profit organizations. It gives all the functionality you need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

C P.

President

Construction

### "Wave hello"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

March 31, 2026

If you don’t need customer support, wave is a great option for small business book keeping and payment services.

Pros

Easy to use. Good value for the cost. The invoicing and payment acceptance is good. Running payroll was easy.

Cons

Poor customer service. Takes days to get a response. Payroll tax service was disappointing. Ended up moving to another service because of poor support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amber M.

Owner

Design

### "It's Been Great for My Business!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2026

It's been a great software to get me started in my business and it's easy for my clients to navigate invoices and payments. That is a win! I am able to track my spending with categories, as well, and that makes it easier to do my taxes at the end of each year.

Pros

I use Wave for my accounting and invoicing software. It's super affordable and easy to implement, which was a great starting point when I launched my business! The customer support has always been helpful when I've needed it. The option to create recurring invoices has been amazing, as well as the reports I can pull at the end of each year. Super helpful!

Cons

The auto-import for my bank transactions has not been working for a while, and although Wave Customer Support did what they could, I wish this could be more easily resolved. It's been a bit tedious having to manually import them. I also think that if I'm paying for a Pro subscription, I should have fewer fees being taken out. (I canceled the Pro subscription before the year was up.) Furthermore, the receipt uploading is great except that it creates a new transaction. It'd be nice if it could match the receipt with the transaction, since I will later import all transactions from the bank into Wave and that will cause duplicates.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Wave

Cheaper and easier to use as I was starting my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Hilary C.

Director

Marketing and Advertising

### "Happy wave user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Overall, Wave is a great value solution that covers essential accounting needs without overwhelming smaller businesses.

Pros

Wave offers free, easy-to-use accounting tools that are perfect for small businesses needing invoicing and expense tracking

Cons

Features are more limited compared to paid platforms, and customer support options can be slower at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178021/Wave-Apps/reviews/)

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