# Orderwerks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Orderwerks the right B2B eCommerce Platform solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177956/Orderwerks/reviews --- Orderwerks 5 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Orderwerks Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews RP Riley P Director of Account ManagementHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work.“ July 8, 2021 BM Bill M Director of TechConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development.“ February 10, 2022 EM Eric M DeveloperBuilding Materials, 51 - 200 employeesUsed the software for: 6-12 months. “I like the fact that the software provides API endpoints that work seamlessly with our own APIs, allowing ongoing data synchronization!“ February 25, 2021 JK Julie K FounderApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years. “Integration into quickbooks and streamlining our business under one platform.“ September 20, 2021 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Bill M. Director of Tech Construction Used the software for: 6-12 months ### "Revolutionized our business! " February 10, 2022 5.0 We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development. Pros From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category. Cons Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Striven](https://www.capterra.com/p/134106/Striven/)[Scoro](https://www.capterra.com/p/142042/Scoro/) Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Striven](https://www.capterra.com/p/134106/Striven/) We made the switch to Orderwerks because a solution could not be found in the ERP/Software Industry. We are beyond thrilled to call Orderwerks home for the foreseeable future! Review Source Response from Orderwerks February 11, 2022 Thank you very much for the review Bill! We do everything we can to continuously improve Orderwerks and make it be the best possible system for the businesses that use and depend on it. We will always be there with you as you grow and need our support. AW April W. Scheduling and Logistics Food Production Used the software for: 1-2 years ### "Orderwerks Review " June 19, 2024 5.0 my overall experience has been wonderful! Pros The ease of use is my favorite thing! Orderwerks only enhances our business Cons we have not had hardly any issues with orderwerks Review Source SM Stephen M. Report & Dashboard Developer Building Materials Used the software for: Less than 6 months ### "Ordering Done Right" February 25, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period. Pros As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with. Cons In order to import data, needed an additional SSIS add-on license from ZappySys. Review Source MS Mallory S. CFO Food Production Used the software for: 1-2 years ### "Orderwerks Review" June 19, 2024 5.0 10 out of 10! I would definitely recommend this software to people! Pros The ease of use, the customer service is phenomenal. Cons We haven't had many issues at all with orderwerks Review Source JK Julie K. Founder Apparel & Fashion Used the software for: 2+ years ### "Exceeded our expectations!" September 20, 2021 5.0 Truly stress free. Would and have recommended them to other fashion and apparel companies. Pros Integration into quickbooks and streamlining our business under one platform. The customer service was above and beyond. We did not feel like we were out there on our own. Cons Would like to customize the home page to reflect "New Styles" on a changing bases. Review Source BC Bernadette C. Customer Service Manager - Harley Davidson Licensee Wholesale Used the software for: 6-12 months ### "Ticked all the boxes!" September 29, 2022 5.0 Overall, a solid solution for our business needs, with a product scaled for our business needs now and for future growth. Pros A great experience all around. From the discovery phase, to install, and end user activation, \[SENSITIVE CONTENT\] and the Orderwerks team, were thoroughly partnered with us. We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution. Orderwerks made it happen! \[SENSITIVE CONTENT\] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application. Cons We had wish list specs that were addressed as we moved through the onboarding process. The software performed as expected, with a few extras we discovered along the way. Reason for choosing Orderwerks Scalability to current needs and future needs Review Source CW Chris W. Customer Accounts Manager Wholesale Used the software for: Less than 6 months ### "Perfect Software for Distributors" September 29, 2020 5.0 Our experience with Orderwerks has been phenomenal. \[SENSITIVE CONTENT HIDDEN\] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler. Pros The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus. Cons Depending on your business structure/workflow, the implementation process can be lengthy. Alternatives considered [inSitu Sales](https://www.capterra.com/p/166256/inSitu-Sales/)[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ZiiZii Order Entry](https://www.capterra.com/p/166718/ZiiZii/) Review Source RP Riley P. Director of Account Management Hospitality Used the software for: Less than 6 months ### "Orderwerks Review - Medco Wholesale" July 8, 2021 5.0 This is amazing!!! The \[SENSITIVE CONTENT\] is amazing to work with. They are great at taking feedback and always open to suggestions and ideas for development to make things run faster, smoother, and easier on both the customer and administration sides. The developer takes the time to sit down with you and explain the product, how it works and what adjustments can be made. This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work. In the end, if they can't get it to work they will provide other options that may even be better. Pros I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same. Cons I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times. You got a questions, or need an explanation? They will sit down and take the time to explain it to you so that you understand it. Review Source RP Roger P. SR DBA Paper & Forest Products Used the software for: 6-12 months ### "Orderwerks Review" November 3, 2020 5.0 Pros Working with OrderWerks to customize their solution so that it met the needs of our Company's online order entry system exceeded my expectations. They always showed up with a "Can Do" attitude and usually turned requests around the same day with consistently zero defects. They are a large part of the overall success of our project and I would definitely work with them again. Cons I would like to be able to brand the site more to our own Company's look and feel. Review Source GG Greg G. Purchasing manager Building Materials Used the software for: 6-12 months ### "Purchasing Planner" January 12, 2021 5.0 The developer was great to work with. Very responsive and quick to make edits. Cared about getting the project in on time. As a non-IT person I found \[SENSITIVE CONTENT HIDDEN\] easy to communicate with despite my shortcomings in technical knowledge Pros Intuitive and quick to learn use. Very adaptable to needs Cons very little at this point. The software was just rolled out and there have been very few bugs and those that we experienced were quickly addressed Review Source KM Katalina M. Ing. Sistemas Information Technology and Services Used the software for: 2+ years ### "Es muy versatil" July 7, 2023 5.0 Pros me encanto su servicio al cliente ya que es bastante efectivo y no ponen tantas trabas para solucionar solucionar las inquietudes. Cons su aspecto administrativo es algo confuso al inicio pero uno se acostumbra. Review Source JB Justin B. Owner Apparel & Fashion Used the software for: 6-12 months ### "Orderwerks" October 18, 2019 5.0 Will continue to recommend to any of my buddies for their businesses. Pros It has saved our Company countless hours of headache. We are really enjoying adding this to our daily routine. Cons It has been amazing how it has constantly been customized to our liking. Review Source Response from Orderwerks October 23, 2019 Thanks for the review! The right software can make a profound impact on a business and being able to provide that is Orderwerks #1 goal. RJ Ryan J. Owner Wholesale Used the software for: 6-12 months ### " Orderwerks" October 18, 2019 5.0 Orderwerks saves probably saves 6 hours a day 30 hours a week minimum Pros Everything, ordering, tracking Creating orders Cons There is nothing that I dislike about this software Reason for choosing Orderwerks Quality Review Source Response from Orderwerks October 23, 2019 Hours saved on tedious, yet crucial business aspects is a double win! Not only do you get to grow your business with those hours gained back, but you become more able to handle that growth too! Helping businesses win is the ultimate goal. LG Lori G. Business Systems Manager Building Materials Used the software for: Less than 6 months ### "LMC - PM Review" November 18, 2020 5.0 Customer focused Delivers in short time frame Positive Pros Easy to use. Even for team of users who are not mostly used to paper and pen. Cons Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development. Reason for choosing Orderwerks Zudy is a great company who I work well with, but they would have had to build from scratch. Orderwerks had already had what we needed, just "some" customization was required. Review Source CF Charles F. SVP, Real Estate Real Estate Used the software for: 6-12 months ### "Tenant Construction" October 16, 2019 5.0 Very easy to work with, like-minded, business-friendly and practical, no over the top techy stuff just what do you need and frankly a great value for me and our business. Pros Made the hassle of tracking and managing my various tenant construction and turn over projects very easy. I could never keep track before and would miss things when the workflow was too extensive. I use the system at least once a week and its a game-changer. Cons None really, I didn't think I could get a customizable system for what I do and they did it. Review Source Response from Orderwerks October 16, 2019 Thank you for the review! We work very hard to produce the best possible system for our customers to make their businesses easier and more manageable. BC Brian C. Chief Financial Officer Printing Used the software for: Less than 6 months ### "Best Order Management System" December 15, 2020 5.0 We were able to increase our visibility in our manufacturing process profoundly. Orderswerks provided us the insight into our operations we wished we had years ago. The responsiveness and service of \[SENSITIVE CONTENT HIDDEN\] have allowed us to become a better company serving our clients and our employees. The cost of the product pails in comparison to the savings we have produced in our processes and visibility. Less paperwork, less errors. Pros Such an easy product to use. Very customizable to your business. Fits all our boxes we needed to increase productivity in manufacturing process and tracking. Cons Have yet to discover any cons of this product, integrations and set up were a breeze. Review Source DS Damiano S. President Wholesale Used the software for: Less than 6 months ### "I don't know how I was able to run my business before OW!! " July 15, 2020 5.0 Pros Orderwerks improved incredibly the management of my business, I finally have all my info organized and secured. Great tool to update your company, I will recommend it to everyone Cons So far I did not find anything I dislike Review Source EM Eric M. Developer Building Materials Used the software for: 6-12 months ### "From a developer's standpoint" February 25, 2021 5.0 Great customer service! Pros I like the fact that the software provides API endpoints that work seamlessly with our own APIs, allowing ongoing data synchronization! Cons The OrderWerks has been extremely accommodating, providing any missing features. Reason for choosing Orderwerks N/A Review Source JM Jim M. Purchasing Manager Building Materials Used the software for: Less than 6 months ### "Great Company to Work With" February 11, 2021 5.0 Pros The product is easy to use and the developer has been wonderful to work with. He is quick to respond to issues as they pop up and was quick to grasp the specific needs of my company and how to best utilize the software to address those needs. Customer service is top notch! Cons None. It is intuitive and easy to work with. Review Source DM David M. Director of Operations Construction Used the software for: Less than 6 months ### "The more we use it, the better it gets!" July 21, 2020 5.0 For now, all positive experience and look forward to more of that as we use it more. Pros User friendly-interface, great support, and the customization provided. Cons None yet, with the customization offered there really isn't anything to dislike. Review Source JB Joshua B. Software Engineer Computer Software Used the software for: Less than 6 months ### "Solid order and management system" September 25, 2019 5.0 Pros Integrates with my already existing workflows via apis. Feedback and response to suggestions is active, presumably because of how small they are. Cons This isn't a huge, bloated system like many competitors, which is great, but there are some features which need to be Review Source Response from Orderwerks September 26, 2019 Thank you for the review! We enjoy working hard to build a great product with our customers to make sure it has the right features for their business needs and that's simple to use. Talk to a Capterra advisor for free and get results within 15 minutes.