# Jalapeno Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jalapeno the right Employee Engagement solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177667/Jalapeno/reviews --- Jalapeno 4.9 (14) [View alternatives](https://www.capterra.com/p/177667/Jalapeno/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Jalapeno Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melodi K. Hostess Automotive Used the software for: I used a free trial ### "Excellent" November 7, 2018 5.0 Pros I like it very much,I highly recommend it to all Cons I can say I like it and there is nothing to say Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "Amazing Software and Consulting Support" March 28, 2019 5.0 Some of our team members have been dissatisfied with their role and growth opportunity within the agency which then resulted in their attitude changing and becoming negative. Jalapeno's software has given a voice for each team member to raise their concern, dissatisfaction, skill gap, and growth aspirations. Based on the results of the reports, Jalapeno's senior consultant has been meeting with managers within the organization as well as specific team members to better understand their concerns, issues and lack of motivation. From there, we have been scheduling team meetings to resolve identified issues on a weekly and monthly basis. The started seeing positive results within the team as soon as the tool has been implemented - the adoption rate was 100%! Jalapeno has made a huge positive impact on our agency in a very short period of time. The consulting team has helped with identifying and resolving 5 to 7 many issues in a very short timeframe. We are looking forward to continuing working in partnership with Jalapeno and keep our entire team motivated to grow! :) Pros The software is very easy to use and gives team members an outlet to raise their concerns, questions, expectations and disatisfaction at work. Cons I think it's very intuitive to me and for the team members that used it! :) Review Source TI Thiago I. Developer Information Technology and Services Used the software for: Less than 6 months ### "A good way to improve your team's quality!" April 10, 2019 4.0 Quite good, specially their support! It seems to be quite humanized and treat you like a person and not just like a "number" Pros Their team are quite dedicated to help us! Allocating a staff that most match our team's needs! Cons Not much to complaing so far. They are already providing all the needs we demanded. Review Source LT Lucas T. Software Engineer Team Leader Computer Software Used the software for: 6-12 months ### "Serious and very committed company with its purpose" April 10, 2019 5.0 My experience is the best I can. Responsible for helping my company's teams communicate better and understand the critical scenarios we have and the way we think about possible solutions. Pros Team dedicated to offering the best to its customers. Always careful to understand all the complex scenarios discussed. Cons Not applicable. For now I only have items to score referring to the good things. Review Source VR Verified Reviewer Development Officer, Asian Program Non-Profit Organization Management Used the software for: I used a free trial ### "Helpful software " November 7, 2018 5.0 Pros User friendly and easy to navigate, useful and straightforward concept. Cons Integration of the software with other office platforms Review Source JT Jeannine T. Warehouse Manager Warehousing Used the software for: Less than 6 months ### "Jalapeno Employee Engagement" April 2, 2019 5.0 They came aboard to identity issues that may stand in the way of employee engagement. These areas were identified and through consistent following up and carry through by our principal contact, the staff feel more empowered, engaged and heard in all areas of the warehouse operation. Pros The product allowed for ease of interaction by staff and myself, easy for follow up and information gathering. Helped for developing an action plan for engagement improvement. Cons No difficulties were noted while using the program. Review Source Behnaz S. Project Manager Construction Used the software for: I used a free trial ### "Valuable culture " November 8, 2018 5.0 Pros Brings the culture of creativity amongs the staff Cons Lack of sufficient open ended questions Review Source ER Elnaz R. Inside sales representative Business Supplies and Equipment Used the software for: Less than 6 months ### "Excellent " November 6, 2018 5.0 I’d the ease that it brings to create the required environment Pros it made it easy to create a team culture that allow us to be more creative and innovative at work cons: there was no open-ended question on survey Cons It’s not available for all. Not at reach of All businesses Review Source GC Gustavo C. Graphic Designer and photographer Design Used the software for: Less than 6 months ### "Great service " March 15, 2019 5.0 Pros Jalapeño has helped me to improve soft skills and professional productivity with fantastic workshops and 1-1 conversations that helped me to guide my career development. I would recommend to all companies that are looking into improving the overall productivity and happiness of their employees. Cons No negative feedbacks on this part. Very great service. Review Source AG Anna G. HR Manager Information Technology and Services Used the software for: Less than 6 months ### "Great platform to catalyse your human capital" November 7, 2018 5.0 Great team, truly care about delivering excellent service. Pros I used jalapeño platform and it helped me to understand our gaps and most importantly to focus and take action strategically towards real improvement . They supported me at every single step of the process . Now we get an increased roi of our investment on out staff. Very satisfied! Cons Some features were hard to understand, but the Jalapeno team was there to lead us through each step. Review Source MD Mark D. Warehouse Operator Logistics and Supply Chain Used the software for: Less than 6 months ### "Career Development" March 15, 2019 5.0 I'm currently in the process of developing my skills necessary for my career, as well as my future. Pros I like how it is very intuitive and easy to use. Cons There is nothing I can find problems in. Review Source EA Elliott A. Manager Computer Hardware Used the software for: Less than 6 months ### "Strongly recommend it." November 7, 2018 5.0 Pros Jalepeno made it very easy for us to find out what area needs to be focused on. So we could get our desired outcome with reasonable cost. Well done!! Cons We could not add our org chart to the platform Review Source dC diego C. analist Computer Software Used the software for: Less than 6 months ### "Just a little things" April 12, 2019 4.0 Very helpful to improve the company workflow Pros The chance to recover the informations generated by the answered data. The way that the information is presented. Cons I'm a recent user and I have not found it yet. Review Source VC Vadim C. Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Professional HR team" December 13, 2019 5.0 Benefits of having a professional HR and engagement team, that can always help Pros Jalapeno helped us with HR and Engagements. Cons I liked everything. No issues during our cooperation. Review Source Similar Products Featured