# Page 5 | 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is 8am LawPay the right Legal Billing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177253/LawPay/reviews

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8am LawPay

4.8 (148)

[View alternatives](https://www.capterra.com/p/177253/LawPay/alternatives/)

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Last updated April 1st, 2026

# Page 5 - Reviews of 8am LawPay

## Showing most helpful reviews

Showing 101-125 of 148 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RD

Rachel D.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Simple and functional"

December 9, 2019

5.0

LawPay makes it super easy for us to take card payments. It replaced PayPal, which isn't suited to the kind of accounting we have. LawPay is specifically designed to work with legal bookkeeping software.

Pros

LawPay blends seamlessly with Cosmolex, so we can process card payments from the software we actually use daily. LawPay automatically generates invoices which we can email to customers. The only time we actually have to go to the LawPay website is to process a refund, which I think we've done once in the approximately three years we've used this software.

Cons

The card swipe function seems redundant to me, but that could just be the nature of our business. It's faster for me to type in card information than swipe - not really a complaint, just a personal preference.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

LawPay worked with our bookkeeping software and made taking card payments much more streamlined.

Review Source

SS

Sarah S.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Small fish using Lawpay but it is still great service"

January 27, 2024

5.0

It is great. I highly recommend it if you do any legal business and payments at all.

Pros

Lawpay is an incredibly easy, seamless payment experience for the average legal customer/client. It could not have been easier to get paid for my work.

Cons

I rarely do legal work on the side, so the flat fees (despite no revenue coming in this method) were eating up my tiny profits.

Review Source

SS

Sidney S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Lawpay"

October 21, 2019

5.0

Law pay is so simple to use and fantastic.

Pros

I like that a receipt is automatically emailed to the client and to the attorneys of the firm upon payment being made.

Cons

Clients have said they would like to be able to save payment methods to use each month when they make payments and the software doesn’t allow for that.

Review Source

MW

Margurite W.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Such an easy tool! Nearly impossible to make mistakes!"

May 20, 2021

5.0

Our office uses LawPay to allow clients to pay bills, retainers, etc. It has been a great tool in simplifying payment processes and cutting down on lag time, operator and user error, and improving the efficiency of the office. Highly recommend!

Pros

I love how easy it is to make a payment or receive a payment with LawPay. It has been such a lifesaver for the office, because clients can easily pay bills without worrying that a check has been lost in the mail or misrouted, etc. Such a great tool!

Cons

I don't actually have any complaints! I really like the software, and I think anytime I have come across an issue, it was actually in how it was set up for the office and not inherent in the software.

Review Source

VR

Verified Reviewer  
Assistant County Attorney  
Legal Services  
Used the software for: I used a free trial

### "Easy to Use and Low Fees"

July 16, 2019

4.0

So far, the experience has been good. The fees are low for what you're getting and they never draw money out of the trust account. This is an easy and simple way to get retainers from clients and to get bills paid.

Pros

This program is extremely user friendly. There are several positives when using this program as opposed to others. First, you can send a link directly to clients in order for them to pay their bills online with a credit/debit card or by e-check. This makes the process streamlined and easy. Further, you can re-charge a client instead of having to enter their information every time they call to make a payment. This cuts down on time and makes the payment process easy and effective.

Cons

Occasionally, the software doesn't send e-mails to clients right away, which can delay things a bit. Further, you cannot see the client's card number in the event that you need that information. Otherwise, the program does what it is supposed to do.

Review Source

SS

Sarah S.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Love This Portal"

October 24, 2019

5.0

I am able to keep clients up to date with their account.

Pros

This portal is so easy to move through, and the clients have an easy time pay their statements. I can easily update client accounts with payments, entering time and review statements.

Cons

I can not think of one thing that i do not like about this portal. I just love this portal. I wish we would have found this portal sooner.

Review Source

JA

Jennifer A.  
Business manager  
Law Practice  
Used the software for: 2+ years

### "We love using LawPay!"

March 25, 2021

5.0

Overall we have enjoyed having LawPay for our clients to pay their bills.

Pros

I love the ease and ability to have our clients pay their invoices to us online and how secure it is.

Cons

The fees! But the fees for credit card processing are high pretty much everywhere but it hurts to pay hundreds per month.

Review Source

MS

Moyosore S.  
Principal Counsel  
Legal Services  
Used the software for: 6-12 months

### "Law Pay was a good fit for my business"

December 20, 2022

4.0

Law pay was easy to use and user-friendly.

Pros

The analytics and how easy it was for clients abroad to make payment using this software.

Cons

Few times, the payment took awhile before it was deposited into the company account and sometimes the charges stung.

Reason for choosing 8am LawPay

Law pay was free for me because it was part of my contract with CosmoLex.

Review Source

PC

Paul C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Easy out of the box!"

February 17, 2023

5.0

It has helped my bottom line!

Pros

Ease of use, integration with Practice Panther for invoices to pay on site or online.

Cons

I never could get Lawpay or Practice Panther to resolve the issue of choosing between multiple accounts to receive payments. Each said it was the other's problem. I suspect it was a Practice Panther software issue, but they should have resolved it between them since it was advertised to work that way.

Reason for choosing 8am LawPay

Costs

Review Source

SP

Shanti P.  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "Law Pay"

June 23, 2022

5.0

i am satisfied with my services

Pros

how easy it is to accept payments with it.

Cons

there is nothing i dont like. it is very easy to use and very practical

Review Source

DW

Dana W.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Great for Attorneys"

August 15, 2019

5.0

Pros

Law Pay has been great for our firm. It is nice to have a processing company that accommodates for unique issues attorneys face with trust accounting. The features are helpful and it is easy to use.

Cons

There is nothing I do not like about Law Pay.

Review Source

SW

Susan W.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "LawPay is easy"

July 13, 2023

5.0

Once a month billing of fees takes getting use to.

Pros

The ease of use as well as the mobile app for processing when I am away from the office meeting with a client is a bonus

Cons

Some of the reports features do not fit my style of reports I would like to see

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Ease of use and integration with other products.

Review Source

LK

Lilly K.  
Owner  
Security and Investigations  
Used the software for: Less than 6 months

### "Simple solution solved"

February 1, 2024

5.0

Amazing, no matter who I talk to they are assist in the same manner

Pros

The platform is easy to use, and customer support is amazing (you actually talk with someone)

Cons

I have nothing bad to say. The platform is easy to use.

Review Source

SO

Sarah O.  
Director of Operations & HR  
Legal Services  
Used the software for: 1-2 years

### "LawPay"

October 6, 2020

5.0

Overall our experience has been positive with LawPay. We are happy with their product.

Pros

What we like the most about LawPay is the ease of use for the clients. They can set up reoccurring payments, they can pay their bill monthly - very client friendly.

Cons

There really have not been any cons thus far. The only downside is sometimes client place funds in the wrong account.

Reason for choosing 8am LawPay

Ease of use for customer

Review Source

VH

Van H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Works great but they sneak the extra cost of using Affinipay into the process."

June 16, 2023

5.0

Pros

Easy to accept payments by bank transfers or credit cards. Debit cards work but are a challenge for high value transactions.

Cons

The sneaky added cost of Affinipay. Lawpay is competitive in cost, until you consider the added cost of Affinipay that is billed monthly.

Review Source

HK

Hannah K.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Great!"

June 10, 2020

5.0

Great credit card software.

Pros

Easy to input info. Easy to track payments. Easy to send links to LawPay to clients for credit card payments. Clients express ease of use also.

Cons

For me there are no downsides, its very easy to use.

Review Source

JT

Jessica T.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Satisfied User"

February 9, 2024

5.0

Pros

I appreciate the ease of use to accept payment both in person with clients and the option to send an online payment link.

Cons

What I like least are the fees but they are to be expected with any payment processor and worth it for the peace of mind that the transactions are secure.

Review Source

CA

Cori A.  
Manager  
Law Practice  
Used the software for: Less than 6 months

### "LawPay saves our firm time and money"

April 28, 2022

5.0

LawPay provides an easy way for our firm to get paid, because the interface is so user-friendly, both for our clients and for the firm. Everything is taken care of and transparent when the software is set up, and it takes no time to learn and use. What really makes LawPay superior though is their customer service. Anytime I have a question or want to know how to do something, all I do is call the customer service number and immediately I am connected to a live person in the U.S. who knows where I'm calling from after I give them my name. I never have to wait on hold or answer questions that are as confusing as LSAT logic questions just to get an answer to my question. Also, the person I speak with, even if it's a different one each time, is always able to give me a quick answer or provide an easy to understand explanation.

Pros

It is easy to learn and use and the customer service is second to none.

Cons

Wish there were more ways to customize the reports with specific information

Alternatives considered

[Elavon](https://www.capterra.com/p/183057/Elavon/)

Reason for choosing 8am LawPay

It is specifically for law firms and provides IOLTA account protection and integration

Review Source

JM

Jacklyn M.  
Managing Attorney  
Law Practice  
Used the software for: 1-2 years

### "I left LawPay"

November 17, 2023

5.0

Customer Service was not good, and when I had questions about fees, they never responded. I eventually left LawPay for Gravity because I needed a simpler, more cost effective product. Gravity's customer service is much better.

Pros

It was easy to use. It integrated with MyCase and Docketwise very well.

Cons

The monthly service fees, the rates, and the inconsistent withdrawal of fees

Review Source

GR

Gene R.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "LawPay is highly recommended!"

January 31, 2024

5.0

I like LawPay. It's convenient and couples well with MyCase., law firm management software.

Pros

Easy to set-up and use. Quick Invoice is handy. Report function allows me to review my activities.

Cons

It takes 3-4 days for money to appear on my bank account. Should be almost automatic.

Reason for choosing 8am LawPay

Recommended by other attorneys. So I decided to research it and found that it met my immediate needs.

Review Source

AC

Arthur C.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Wonderful product for getting paid"

December 5, 2019

5.0

Fantastic tool. I plan on continuing to use this product as long as I can.

Pros

The ease of setting up this product and the ease of use is second to none. The added bonus is that the associated service fee makes sure that we don't have to spend any more money than is necessary to facilitate a transaction.

Cons

There is really not a whole lot to complain about concerning this product. At first, the user interface was a little tricky to figure out; however, once they updated the software, it cured all problems.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

The service charge from the original product was too much, and the interface was not very user friendly.

Review Source

RB

Rebecca B.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Love the integration with Cosmolex"

January 6, 2020

5.0

We love the integration with Cosmolex. We were using lawpay before, but did not have it linked to our account so we were still having to enter everything into cosmolex. Now when they pay through the link, it processes and pays the invoice automatically!

Pros

I love how easily this works with cosmolex. The integration is perfect and makes billing almost effortless for me.

Cons

I don't like how we have to reverify from each computer when another person in the office uses the software, but also appreciate that its part of the security process.

Review Source

RO

Rolie O.  
Principal Attorney  
Law Practice  
Used the software for: 1-2 years

### "Getting Paid Faster"

October 23, 2023

5.0

My overall experience with LawPay has been

Pros

LawPay makes it easier for clients to pay their bills online or through their mobile device. Bills are being paid quicker.

Cons

There is not much that I do not like about LawPay. The platform is satisfactory for the purposes of billing and collecting payments from clients.

Review Source

SV

Sara V.  
Client Service Coordinator  
Legal Services  
Used the software for: Less than 6 months

### "LawPay Website"

January 31, 2024

5.0

Pros

I love that it is very easy to use and very straight forward.

Cons

Sometimes you have to refresh it and type names again because it doesn't always come up.

Review Source

BC

Bryan C.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "REVIEW FOR LAWPAY "

December 8, 2023

5.0

Pros

It is user friendly and receipts are sent to our office as well as to our clients.

Cons

The processing fees are a bit higher for credit card payments.

Review Source

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