# Page 3 | 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is 8am LawPay the right Legal Billing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177253/LawPay/reviews --- 8am LawPay 4.8 (148) [View alternatives](https://www.capterra.com/p/177253/LawPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 3 - Reviews of 8am LawPay ## Showing most helpful reviews Showing 51-75 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kimberly M. Attorney Law Practice Used the software for: 1-2 years ### "Highly Recommend LawPay to other Small Firms" August 2, 2023 5.0 Highly recommend LawPay for simple, straightforward billing. Pros The necessity of electronic payments is the main reason I obtained LawPay for my firm; we needed an electronic payment processing system that was secure and easy to use, as well as the ability to forward payment links to clients. I'd estimate more than half of our clients pay electronically now, where before LawPay our office was only using paper currency.This app absolutely is better than Square or the other small business electronic payment processing apps on the market. I also love that the processing fees are passed on to the client in a clear fashion; as a small business it would be difficult to cover those fees especially on some of these large trust deposits that might end up being partially refunded. Cons Lawpay could really use a recurring billing feature that keeps up with client billing for us. By that I mean a feature where, if we send out a bill and it is not paid or not paid in full, LawPay software will automatically resend the bill periodically to the Client until paid in full. Currently we do it manually or set up reminders in MyCase, which doesn't record its own reminders sent out. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing 8am LawPay Simple to use, no special equipment needed, and targeted at the legal industry. Review Source Joseph M. Associate Law Practice Used the software for: 2+ years ### "Agrxis Review on LawPay" May 22, 2023 5.0 I've had excellent results generally with LawPay. LawPay has given me a secure and effective payment processing system that has tremendously streamlined my financial operations as a legal professional. The platform's user-friendly design and smooth connection with my current systems have made managing and reconciling payments exceedingly straightforward. I like LawPay's dedication to data security and PCI compliance because it gives me confidence that the private information of my clients is well-protected. An additional benefit that has allowed me to accept payments without paying exorbitant costs is LawPay's competitive processing rates. The team has also been courteous and knowledgable whenever they responded, despite sporadic delays in customer assistance. Pros The smooth and secure payment processing experience LawPay provides is what I liked most about it, and I am very happy with it. As a lawyer, I appreciate LawPay's ease of use and dependability when it comes to processing client payments. I have saved a significant amount of time and work by managing and reconciling payments with ease thanks to the platform's connection with my current systems. Additionally, I feel secure knowing that my clients' private financial information is well-protected because to LawPay's dedication to data security and PCI compliance. Another significant benefit is the affordable processing rates provided by LawPay, which enable me to accept debit and credit card payments without paying exorbitant costs. Cons Even though I am typically happy with LawPay, I would have to say that the customer service experience was the least enjoyable. In a few cases, I ran into delays in receiving a response to my questions or finding a solution. These delays can be annoying at times as someone who values effective and timely customer service. However, I must point out that the support staff was friendly and knowledgable once I did get a response. Review Source AM Andrew M. Controller Law Practice Used the software for: 1-2 years ### "Efficient, intuitive credit card processing." June 13, 2022 4.0 Excellent. The extra time for transferring funds is offset by the integration with out law firm management software and the elimination of extra processing. Pros Credit card processing is intuitive. This is especially helpful for the staff that only do occasional entries. Credit Card processing is integrated with the law management software, hence, the credit card processing and the recording to the client account is accomplished in one transaction. Cons It takes 48 hours to get the funds into our bank account. This is an extra 24 hours over our previous processor. Reason for choosing 8am LawPay Only LawPay offered the integration with our law firm management software. Review Source VR Verified Reviewer Lawyer Legal Services Used the software for: 2+ years ### "A good option for law firms, but there is room for improvement" May 17, 2022 4.0 The experience has been good, but it could be improved by providing additional features and integrations offered by most non-legal focused payment solutions. Pros It was fairly easy to set up an account, after filling out the necessary paperwork. The fees are decent. Allows for easy compliance with trust accounting rules. When support was required, I found LawPay to be responsive and easy to deal with. Cons When comparing LawPay with something like Stripe, it's clear that LawPay was built for lawyers. It has all of the features a lawyer would expect. Unfortunately, it's missing many of the features a regular business would expect, like extensive integrations through an API. This makes LawPay much less flexible than non-legal specific options. For example, if you want to integrate with things like Calendly, Acuity Scheduling, Airtable, etc., you will need to use something else. There is no Zapier or Integromat integration, which is becoming more important these days. The reports are alright, but the interface is not as intuitive as I would like. Reason for choosing 8am LawPay Has legal-focused solutions to deal with Law Society compliance and trust accounting. Review Source KH Kristen H. Lawyer Law Practice Used the software for: 2+ years ### "Reliable Payment Processing" January 31, 2024 5.0 Excellent and very user friendly, decent rate (v. other payment options). Pros LawPay is convenient for our clients, and ourselves. The emails go out and often the payments come in right away. It allows us to deposit money into the appropriate account without having to deposit everything into one account and transfer to another account. Cons Sometimes clients cannot get their payment options to work and it may take several tries. This appears to be at the client's end for the most part. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) The discount rate for Square was more than the discount rate for LawPay, and LawPay offered more payment options for clients. Review Source NR Noelle R. Accountant Accounting Used the software for: 6-12 months ### "LawPay an end to your collections and reporting issues!" June 14, 2022 5.0 Wonderful! It was super easy to train on, their staff is always available for any questions and their reports are life saving! Pros I love how LawPay allows for refunds of a lesser amount than the full payment! Sometimes our consults aren’t as long as they are scheduled and clients love getting that refund in a timely manner! Lawpay allows for the swift and easy process of refunds! Cons Really nothing, it’s very effective, user friendly and their staff is always available by phone email or chat! Reason for choosing 8am LawPay I’m not 100% certain Review Source RH Randel H. Attorney Law Practice Used the software for: 6-12 months ### "The Best Payment Processor an Attorney Could Hope For" January 31, 2024 5.0 Overall, LawPay is an excellent invoice and payment processor. They deposit funds into my accounts promptly and their partnership with Affirm offers an excellent option for payment plans should my clients want them. LawPay is the best option I've found in the payment processor industry. Pros LawPay works specifically with attorneys in a way that anticipates and addresses issues unique to the practice of law. The invoices that are sent to clients are pleasant and enable the client to pay with very little friction on their end thereby ensuring prompt payments. Cons Scheduling payment plans is a bit cumbersome. I would prefer a more straightforward workflow to schedule payment plans. Review Source DL David L. Attorney and Counselor at Law Law Practice Used the software for: 2+ years ### "Senior partner in small firm recommends LawPay" November 15, 2023 5.0 Overall, we are very happy with the easy manner that our clients have taken to LawPay. Pros We had a seamless transition from previous payment methods to LawPay. It has worked for us for the past three or four years. Cons We spend between $25,000-35,000 in credit card fees. It would be helpful to be able to apply some of those funds to our practice. Review Source CA Cynthia A. Attorney Law Practice Used the software for: 2+ years ### "Lawpay Successful in our Office" January 31, 2024 5.0 Very good, we have recommended this product to several other legal professionals and many have signed up for this product. Pros The ease of running payments for our clients and the ability to sent payment request directly to our clients for them to pay at any time. Cons That you have to put the entire address into the charge location and not just the normal request for the zip code associated with the card. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing 8am LawPay Monthly set fees and percentage was lower for each transaction. Review Source CA Chandon A. Attorney Law Practice Used the software for: 2+ years ### "Easy for use but expensive " June 30, 2023 4.0 Overall good, but high fees. Pros It's very easy to set up and integrate into your legal website. Cons High fees. And I would seriously caution any practioner taking online checks. Review Source RT Rita T. Paralegal Law Practice Used the software for: 6-12 months ### "Was hesitant at first" January 30, 2024 5.0 A very good experience. I use it every day and would highly recommend LawPay. Pros It is easy from the start. Reliable. Especially the Quickbills. Cons I would like a terminal for the office. Some people are still old school and want to "swipe" a card. Reason for choosing 8am LawPay Recommended by the Florida Bar Association. Switched from [Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/) The new associate made changes. We had no issues with Rocket Matter. It was a good program. Review Source SV Stephanie V. Executive Assistant Law Practice Used the software for: 2+ years ### "LawPay Eases Your Mind" December 21, 2022 5.0 Pros The integration with Clio is very useful for keeping records. Overall it is an easy to use payment platform for both my workplace and our customers. The transaction records are also very easy to understand, and the search feature makes work easier for those who keep records. Cons LawPay's integration with Clio could use improvement. Clio seems to have a hard time with keeping up-to-date statuses of things like refunds or payments not linked to a bill sent out from Clio. Review Source ST Shannon T. Controller Law Practice Used the software for: 2+ years ### "LawPay is the only option for our firm! " May 10, 2023 5.0 LawPay allows us to offer an alternative payment solution to those clients that may need to pay over time, allowing them to use their credit card to pay their invoices. Offering LawPay has helped our Pros LawPay's ease of use has made it a useful tool in our law firm. We offer it to all clients via a LawPay button (link) added right to our invoices. The processing fees are some of the best rates in the industry. We had our bank compare pricing, and they could not even come close to what LawPay offers us. Cons I cannot think of any cons with LawPay. They have been an important part of our AR collections process for over 6 years now. Review Source AN Alexa N. Legal Assistant Legal Services Used the software for: 1-2 years ### "Would choose it over & over again." December 26, 2023 5.0 The overall experience with LawPay has been great! Pros I love the ease of utilizing it. I can set up & schedule payments for automatic processing & everything about it is just smooth sailing. From processing payments,to sending the financing option, to scheduling them. Cons That I cant see a list of the sent ClientCredit requests. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) We went remote &couldnt take the register everywhere. Review Source VR Verified Reviewer Attorney Law Practice Used the software for: 6-12 months ### "LawPay is a necessity!" May 24, 2023 5.0 Pros Very user friendly, easy to manage payments and to send invoices to clients for payment. I also love the app! Cons I don't have any cons about LawPay! It's been extremely helpful and efficient for my firm since the start. Review Source VR Verified Reviewer Owner Law Practice Used the software for: 2+ years ### "Perfect solution for credit card billing for lawyers" December 13, 2018 5.0 Overall my experience with LawPay has been great. Pros LawPay is very easy to use, I always just use the QuickBill feature which allows me to quickly email a bill to a client. I can resend the bill and edit it afterwards if needed. My law firm is fully digital, so LawPay is great, I never send out paper bills. It also is great for complying with ethical rules related to trust accounts and credit card billing - almost all of my credit card bills are processed for up front payments into trust. Cons They have not yet switched to paperless monthly statements, so those come in the mail. I'd prefer paperless. Also, if you process a payment and issue a refund the same day, it will simply show up as a single transaction for the sum of the two - this complicates accounting, for me, in QuickBooks, which cannot handle a deposit and a withdrawal from an account in a single transaction. The complication is that when I do reconciliation in QuickBooks my bank account always shows a transaction I have to remember to ignore because I had to record it as two transactions. Review Source Christopher C. CTO Law Practice Used the software for: 2+ years ### "PAYed" August 31, 2021 5.0 Pros What can one say about a product that literally gets you paid faster? Simplifies our relationships with our clients makes their lives frictionless makes our lives processing payments seamless. Cons Maybe a point off the fees but really it does its job exceptionally well it's seamless there's nothing bad about it. The client service is excellent. Review Source Charles B. Attorney Legal Services Used the software for: 2+ years ### "Use of LawPay promotes efficiency and convenience" February 5, 2024 5.0 Pros Use-friendly platform, great customer service. Cons There are no cons to report at the moment. Review Source JG Jennifer G. Legal Administrator Law Practice Used the software for: 2+ years ### "Couldn't function without it. " February 13, 2024 5.0 It's been great and essential to our law firm's needs. Pros I like that LawPay gives our clients access to financing when dealing with an urgent legal matter. Cons I don't have anything negative to say about LawPay. Review Source EC Erica C. Office Manager Law Practice Used the software for: 2+ years ### "LawPay is WONDERFUL" February 9, 2024 5.0 Love the convenience of it and the friendly staff. Pros I love the convenience for our clients to easily make payments! Cons The e-check function. We don't find out until almost a week if the check bounced. When this happens we have to undo bank transfers and payments in Leap. Review Source Heather P. Office Manager Legal Services Used the software for: 2+ years ### "Use LawPay For Quick Funds" March 16, 2024 5.0 Pros It is fast sending money from our clients cards to our operating account when paying invoices. Cons We did have one issue with Amex payment. A client paid $4,000 and the money was stuck in between for months.. Review Source mB melissa B. case manager Legal Services Used the software for: 2+ years ### "Love me some Law Pay" October 13, 2022 5.0 We have been LawPay customers for over 5 years and have never thought about changing. It is a total product Pros links directly to our other bookeeping and billing software programs and very easy to use the portal, sort by payments and run reports. Cons I honestly cannot think of anything I dont like about this software. It is everything we want and need. Reason for choosing 8am LawPay Florida Bar discount for members Review Source EC Eliel C. Manager Law Practice Used the software for: 1-2 years ### "One of the best merchants for law firms" October 30, 2023 5.0 Pros User friendly, secure and robust merchant processor. Love the trust accounting capabilties. Cons Nothing negative to say here. Love how they are constantly upgrading the platform and making it better. Review Source JC Joel C. Attorney Law Practice Used the software for: 1-2 years ### "LawPay works great" February 18, 2024 5.0 Pros The convenience and the value. I looked into using Wells Fargo for merchant services and was shocked at how much they wanted ot charge me. Cons I wish the money would make it into my account faster. I have had a few snags because of delays between when I get notified a payment has been made and when the money actually hits my account. Review Source RC Robert C. Attorney Law Practice Used the software for: 2+ years ### "A great asset for any law practice" October 28, 2019 5.0 Overall a great resource for any practitioner--but especially a solo looking for an affordable and modern solution for merchant processing. Pros The flexibility of use of the merchant processor by far is its best asset--from emailing invoices to clients for them to pay via a secure webpage to automated payments for payment plans. Also, the option of linking Lawpay to both operating and trust (IOLTA) accounts is great. Cons No option for charging credit/debit cards outside the United States--it is unfortunate that Lawpay has not yet created an option for practices that rely on clients that are foreign nationals or are temporarily abroad. The other more inconvenience more than anything else is that Lawpay's merchant fees are not accessible on the web portal, rather, you have to rely on monthly statements by mail (or check bank statements). 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