# Page 2 | 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is 8am LawPay the right Legal Billing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177253/LawPay/reviews

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8am LawPay

4.8 (148)

[View alternatives](https://www.capterra.com/p/177253/LawPay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 2 - Reviews of 8am LawPay

## Showing most helpful reviews

Showing 26-50 of 148 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BH

Brint H.  
Managing Attorney  
Law Practice  
Used the software for: 2+ years

### "Versatile payment platform"

March 20, 2026

5.0

Overall, I have appreciated Lawpay, being a platform I have been a member on for more than 7 years. It's cheap and versatile enough that I can see being a member for a lot longer, though if it stays expensive and other platforms get cheaper, I'll also be open to doing more business on another platform to save money.

Pros

Lawpay is pretty easy to use. It's a versatile tool, makes it easy to get paid. I appreciated that there are very few bugs and issues when using it. The tool has good security, and makes clients feel comfortable.

Cons

Biggest thing I don't like is the cost. I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

More versatile, law firm specific, cheaper than Square

Review Source

CG

Christopher G.  
Director of Technology  
Legal Services  
Used the software for: 2+ years

### "Best Services, Amazing Support!"

April 2, 2026

5.0

My overall experience has been amazing. Have been using 8am/LawPay for well over two decades and would highly recommend the product to anyone that asks.

Pros

We receive very secure payments, processing times, great support with disputes, extremely professional services, and overall great reporting. Have always valued the security aspects of it.

Cons

Wish it would integrate more with different platforms, and not require manual payments to be entered.

Alternatives considered

[A/P Advantage](https://www.capterra.com/p/199482/A-P-Advantage/)

Reason for choosing 8am LawPay

Integrations and functionality were the important reasoning.

Switched from

[Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/)

LawPay was an easier and likely solution.

Review Source

BE

Bassel E.  
Managing Partner  
Legal Services  
Used the software for: 1-2 years

### "Lawyer Payment SOlution"

March 26, 2026

5.0

Best decision we ever made. Superior to many other options we tried previously. Definitely the way to go for lawyers.

Pros

Easy and intiuitive to use. Best payment system for lawyers. Have not encountered any issues while using it,

Cons

I like everything. There could be more customizable report options. But nothing that cannot be handled.

Switched from

[Virtual Terminal](https://www.capterra.com/p/116428/Virtual-Terminal/)

It was too difficult to use. Many bugs and problems along the way

Review Source

JM

Jay M.  
Legal Assistant and Intake Specialist  
Law Practice  
Used the software for: 2+ years

### "LawPay Helps Me Support My Firm"

April 10, 2026

4.0

I provide front office administrative support and LawPay makes it easy to process direct card charges.

Pros

The user interface is easy to navigate. The system also doesn't punish me for simple misspellings when running charges.

Cons

Other options beyond direct charges to cards are squirrely. ACH payments get rejected after LawPay tells us they went through...

Review Source

FA

Felicia A.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Love 8am LawPay!"

April 16, 2026

5.0

Pros

I really enjoy how easy 8am LawPay is to use! The ability to send out invoices and receive payments is flawless.

Cons

I do not have any cons that I have came across at this time. Everything that I have needed to use 8am Lawpay for has been great!

Switched from

[Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/)

We needed more options for clients to be able to use to make payments. WorldPay was also super expensive

Review Source

AY

Ada Y.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Attorney at Law"

March 24, 2026

5.0

Lawpay is easy to use. I can send a link for payment through my mobile app or desktop. My staff all agree that that app is easy and user friendly. My clients feel safe to use.

Pros

What I like the most about 8am Lawpay is that it is easy to use. I can send a link for payment through my mobile app or desktop. My clients tell me they feel their credit card information is secure.

Cons

There was nothing wrong with 8am lawpay. Lawpay is that it is easy to use. I can send a link for payment through my mobile app or desktop.

Switched from

[Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/)

I made the switch because their rates were unreasonable

Review Source

Kimberly R.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Convenient Law Payment System "

April 17, 2026

4.0

Overall, my experience has been good. I haven’t had problems using the program and the cost is reasonable.

Pros

I like that it offers clients a variety of ways to make payments. I also like that it can be easily used within my case management program.

Cons

I wish reporting was clearer. Also, when I send a payment request directly in the program, we are very limited in what we can say in the email sent to the client.

Review Source

DM

Daniel M.  
AR Manager  
Legal Services  
Used the software for: 1-2 years

### "WHAT I LIKE ABOUT LAWPAY"

April 22, 2026

5.0

I have not had any issues since I began using 8am LawPay, it is simple to use and is a very stable application.

Pros

Very easy to use, both for Staff and Client initiated transactions. You cannot make a mistake when using the application, the program will not allow you to. Great design.

Cons

I would like a to be able to customize some reports. The canned reports are good, but I sometimes need something a little more robust for those meetings with our \[sensitive content hidden\]

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing 8am LawPay

Ease of use, the client link is really simple to send and for the client to use.

Review Source

GM

Giselle M.  
Legal Assistant  
Legal Services  
Used the software for: 6-12 months

### "Law Pay: Benefits and Drawbacks"

October 17, 2025

5.0

Overall, it has been great, the customer service team is always helpful and quick, similar to their processing system which we have been very pleased with.

Pros

I appreciate that Law Pay is specifically designed for law firms, its easy to create branded payment pages and payments are done super quickly.

Cons

I wish I could search the QuickBooks back by scrolling. As well our firm includes the attorneys name, and it happens to be common, and when searching clients with the same last name, it doesnt filter out the other clients due to the office name. (Search Rodriguez, it shows all transactions including that name and because the firm name includes Rodriguez, it doesn't filter anything.

Review Source

RZ

Rob Z.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Highly Recommend Law Pay"

March 24, 2026

5.0

Everyone I've billed has paid quickly. Paper bills took on average 3-4 weeks. Law pay is either immediate, or within a week.

Pros

Easy to use, excellent support if you can't figure things out. Payment comes much faster than mailed out bills.

Cons

The AI could be better. I asked a basic question, and it failed. A live agent fixed it right away.

Switched from

[BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/)

I wanted to accept online payments and to give my clients more option

Review Source

TA

Tom A.  
Criminal Defense Attorney  
Law Practice  
Used the software for: 1-2 years

### "LawPay - A Solo Prctioner's Best Friend"

March 24, 2026

5.0

LawPay has made my law practice work more efficiently by allowing me to bill clients and get paid in a timely manner

Pros

LawPay is a great utility for sending billing statements and receiving payments. The learning curve is almost non-existent because the program and options are so easy to use. LawPay makes getting paid quicker and easier.

Cons

I don't see LawPay having any cons for my Solo Law Practice except the initial setup and approval process

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

More convenient and LawPay is integrated with MyCase. LawPay is a more cost effective method of credit/debit card processing

Review Source

DB

Dennis B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Secure, Convenient, and Easy to Use"

October 17, 2025

5.0

It is very easy to use. On the rare occasion that we have an issue, it is fairly easy to communicate with someone and get the issue resolved.

Pros

It's secure and user friendly. Our clients seem to like the ease of paying through a payment link rather than having to give their credit/debit card information over the phone or coming to the office in person.

Cons

I really don't have any complaints at this time. I am not a fan of the periodic two step verification, but I understand it's necessary to maintain security.

Review Source

SM

Sarah M.  
Office Manager  
Law Practice  
Used the software for: 1-2 years

### "LawPay is spectactular! "

June 12, 2025

5.0

We are pleased! LawPay has been easy to work with, and it streamlines the process for gathering funds from clients.

Pros

LawPay is userfriendly, easy to navigate, easy to teach new hires, and serves all purposes it was created for. It is the best program I've ever used for collecting legal fees. I appreciate that it works coincisely with MyCase!

Cons

I can't say there are many Cons that I've noticed. I would venture to say there are a few additional features we could be using and don't.

Switched from

[Firm Central](https://www.capterra.com/p/136050/Firm-Central/)

We desired a product that gave us more features for our money.

Review Source

LH

Leslee H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Easy peasy"

May 25, 2025

5.0

Excellent. Anytime we have had any kind of issue they have been very responsive and easy to work with.

Pros

It is a simple tool for us to use in processing credit card payments. It runs in the background and I don’t have to do anything for it to work.

Cons

I would prefer for the card processing fee to be removed at the point of sale versus in a monthly deduction from our account.

Review Source

MB

Marlon B.  
Administrator  
Law Practice  
Used the software for: 2+ years

### "Ease of Use"

October 23, 2025

5.0

I have a enjoyed using 8am LawPay. Overall, I have had a wonderful experience using the various features.

Pros

Payment processing is easy and convenient. I don't believe that I have ever had an easier time with review and processing of transactions with other companies.

Cons

Once a transaction is processed, I find it difficult to identify the email used to send the receipt to a client.

Review Source

SO

Susan O.  
Office Manger and Assistant  
Law Practice  
Used the software for: Less than 6 months

### "So Far, So Good"

July 8, 2025

4.0

It has worked so far without a great deal of interruption, which is a very good thing. I am not sure why MyCase swithced everyone over to LawPay. MyCase Payments worked well for us for several years.

Pros

Fortunately, it has been a fairly smooth transition to LawPay from MyCase Payments. It seems to be working well so far.

Cons

We were told that MyCase was switching everyone over to LawPay. There was no choice involved on our part. And our rates per transaction went up a bit.

Review Source

MC

MacKenzie C.  
Paralegal and Administrative Assistant  
Law Practice  
Used the software for: 6-12 months

### "My Experience with 8am LawPay Over the Past Six Months"

October 27, 2025

5.0

It has been easy to send over links for payment and it has been beneficial to the business to be able to offer the financing options.

Pros

I am glad we are able to provide potential clients with financing options that we previously were unable to do. We have had numerous clients be able to retain once being approved whereas they wouldn't have been able to otherwise.

Cons

I don't like that it doesn't (from what I have seen) sync over automatically into 8am MyCase. We have had to record the payments in 8am MyCase after they've gone through 8am LawPay.

Review Source

AP

Anish P.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Good CC Processor for Law Firms"

April 2, 2025

4.0

Pros

Easy to use, increases likelihood of collections

Cons

Fees seem too high. Receipts pages could display cleaner.

Review Source

AD

Alexandra D.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Great Option for easy convenience "

December 5, 2025

5.0

Pros

Each payment option for clients. I like that the link is put directly on the client's billing to make our life easier.

Cons

It was a little bit of a learning curve. I wish there was a document we can provide to a client to explain Lawpay to them.

Review Source

SB

Sydney B.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Love Lawpay"

December 11, 2024

5.0

Overall it is a good software managements for payments

Pros

That it shows your previous transactions in case you need to go back and look

Cons

There was not much I did not like about LawPay

Review Source

TS

Tracy S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "\*secure, seemless, Lawpay"

September 11, 2024

5.0

LawPay continues to be a valuable partner to all of us in the legal field.

Pros

LawPay allows for easy, secure payment processing for our clients and seemlessly integrates with our case management program.

Cons

There are no downsides to choosing LawPay for your clients!

Review Source

JF

Josh F.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Law Pay—I’ll give them credit. "

October 7, 2024

5.0

Great product. Makes taking credit cards a breeze, and I can have fees credited either to operating or trust account.

Pros

Makes taking credit cards simple, and I get paid quickly.

Cons

Seems like the fees are high but I can’t say for certain. Also, billing statements hard to understand.

Review Source

HP

Heather P.  
I am a customer who uses this monthly to pay my lawyer  
Legal Services  
Used the software for: 2+ years

### "Love this product"

October 21, 2024

5.0

I have been using law pay for a few years now. I love the convenience of it, as my lawyer is 45 min from me. It’s really nice to not have to drive to go pay a bill and it’s nice I don’t get charged extra for paying online

Pros

Convenience, easy to use, give me an invoice immediately of how much I paid for my records

Cons

It doesn’t save my payment information for the next time I use it

Review Source

RP

Ryan P.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Making business less busy"

February 9, 2024

5.0

Pros

Hours were spent recording and calculating bills and payments and remaining balances and sending clients reports, before. So much time has been freed up for our firm by using LawPay. Plus, the fact that we can now accept any form of payment a client may possibly need is incredibly valuable.

Cons

The credit card processor device has not been working every time lately and we have to type in all of the card information and billing adress. this takes a while when the client is standing in front of you, waiting.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing 8am LawPay

Clio cost a little more to use the electronic payment option and wasn't quite as organized and simple to use. There was only a small difference but still made it easier to make the decision.

Review Source

AA

Angie A.  
Firm Administrative Assistant  
Law Practice  
Used the software for: 2+ years

### "My experience with LawPay"

January 31, 2024

5.0

It has been a very helpful tool in making collections much faster and smoother for our firm. It is 100% better than using the old school credit card machines, and this gives our clients the ability to do this on their own and at their convenience, whether our firm is open or not.

Pros

It is very quick and easy to take a payment from a client. It is very easy so send them a direct link to pay and easy to link to our website to make a payment and direct them there to complete the process.

Cons

Some clients complain about the limits of making echeck payments. It is a bit complicated how the payments are batched together from the credit card companies when they hit our bank, but I don't think LawPay can control that much, if at all.

Review Source

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