# 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 8am LawPay the right Legal Billing solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177253/LawPay/reviews --- 8am LawPay 4.9 (142) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Reviews of 8am LawPay Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews TA Tom A Criminal Defense AttorneyLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “LawPay has made my law practice work more efficiently by allowing me to bill clients and get paid in a timely manner“ March 24, 2026 BH Brint H Managing AttorneyLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things.“ March 20, 2026 DB Dennis B AttorneyLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Our clients seem to like the ease of paying through a payment link rather than having to give their credit/debit card information over the phone or coming to the office in person.“ October 17, 2025 MC MacKenzie C Paralegal and Administrative AssistantLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months. “I don't like that it doesn't (from what I have seen) sync over automatically into 8am MyCase.“ October 27, 2025 TA Tom A Criminal Defense AttorneyLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “LawPay is a great utility for sending billing statements and receiving payments.“ March 24, 2026 SP Susan P Office AdministratorLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “Reports are difficult to find and take longer to generate.“ March 23, 2026 Diana M Operations OfficerLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “For our clients, the addition of the PayLater option has been a saving grace.“ October 27, 2025 JE Joyce E Legal AssistantLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “However, it does not compare to LawPay in terms of fees, ease of us, and ease of reconciliation.“ August 22, 2025 ## Showing most helpful reviews Showing 1-25 of 142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joseph M. Associate Law Practice Used the software for: 2+ years ### "Agrxis Review on LawPay" May 22, 2023 5.0 I've had excellent results generally with LawPay. LawPay has given me a secure and effective payment processing system that has tremendously streamlined my financial operations as a legal professional. The platform's user-friendly design and smooth connection with my current systems have made managing and reconciling payments exceedingly straightforward. I like LawPay's dedication to data security and PCI compliance because it gives me confidence that the private information of my clients is well-protected. An additional benefit that has allowed me to accept payments without paying exorbitant costs is LawPay's competitive processing rates. The team has also been courteous and knowledgable whenever they responded, despite sporadic delays in customer assistance. Pros The smooth and secure payment processing experience LawPay provides is what I liked most about it, and I am very happy with it. As a lawyer, I appreciate LawPay's ease of use and dependability when it comes to processing client payments. I have saved a significant amount of time and work by managing and reconciling payments with ease thanks to the platform's connection with my current systems. Additionally, I feel secure knowing that my clients' private financial information is well-protected because to LawPay's dedication to data security and PCI compliance. Another significant benefit is the affordable processing rates provided by LawPay, which enable me to accept debit and credit card payments without paying exorbitant costs. Cons Even though I am typically happy with LawPay, I would have to say that the customer service experience was the least enjoyable. In a few cases, I ran into delays in receiving a response to my questions or finding a solution. These delays can be annoying at times as someone who values effective and timely customer service. However, I must point out that the support staff was friendly and knowledgable once I did get a response. Review Source ED Emily D. Accounting Assistant Law Practice Used the software for: 2+ years ### "One of the best payment processors for Law Firms" October 20, 2025 5.0 Pros Very simple to use both from a customer point of view and on the backend as well. They have a great customer support team as well who is very helpful. Cons The reporting on the system is not the greatest and the time available to issue a refund (only 6 months) can sometimes make it difficult especially when you are utilizing a trust account with LawPay. Alternatives considered [Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/) Reason for choosing 8am LawPay Ease of use and the fees associated with card payments. Review Source CR Curtis R. Attorney Law Practice Used the software for: 2+ years ### "If you use it right can make it very easy to accept payment" December 11, 2019 4.0 Customer payments. It is a great solution if your business is sending out invoices. The fees that they take whether debt or credit are pretty high. Pros The dashboard is good and intuitive. Easy to send out bills and invoices. The payment links are easy to follow and probably the best feature of LawPay. Cons The canned emails are not great. You need to re-write with your own specific message or better yet copy the link and send it in an email or as a link in your invoices. The fees are very high and I hate that they send the statements in the mail and they are not accessible online. Switched from [QuickFee](https://www.capterra.com/p/192899/QuickFee/) Less intuitive for clients. LawPay when you do the work is easy for clients to pay. Review Source BA Brad A. Administrator Law Practice Used the software for: 1-2 years ### "Streamlined, Secure, and Efficient" December 5, 2025 5.0 Overall, 8am LawPay is a dependable and user-friendly solution for client payments. While there is room for more customizable reporting features, the platform consistently delivers secure and efficient service. Pros LawPay provides a secure, compliant, and straightforward solution for managing client payments, reducing administrative work and ensuring smooth billing operations. Cons That clients can't pay via echeck when sent through Lawmatics. Also, the Reporting options could be more customizable, and some features take extra steps to complete. Review Source SM Sarah M. Office Manager Law Practice Used the software for: 1-2 years ### "LawPay is spectactular! " June 12, 2025 5.0 We are pleased! LawPay has been easy to work with, and it streamlines the process for gathering funds from clients. Pros LawPay is userfriendly, easy to navigate, easy to teach new hires, and serves all purposes it was created for. It is the best program I've ever used for collecting legal fees. I appreciate that it works coincisely with MyCase! Cons I can't say there are many Cons that I've noticed. I would venture to say there are a few additional features we could be using and don't. Switched from [Firm Central](https://www.capterra.com/p/136050/Firm-Central/) We desired a product that gave us more features for our money. Review Source RP Ryan P. Attorney Legal Services Used the software for: 2+ years ### "Making business less busy" February 9, 2024 5.0 Pros Hours were spent recording and calculating bills and payments and remaining balances and sending clients reports, before. So much time has been freed up for our firm by using LawPay. Plus, the fact that we can now accept any form of payment a client may possibly need is incredibly valuable. Cons The credit card processor device has not been working every time lately and we have to type in all of the card information and billing adress. this takes a while when the client is standing in front of you, waiting. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am LawPay Clio cost a little more to use the electronic payment option and wasn't quite as organized and simple to use. There was only a small difference but still made it easier to make the decision. Review Source GM Giselle M. Legal Assistant Legal Services Used the software for: 6-12 months ### "Law Pay: Benefits and Drawbacks" October 17, 2025 5.0 Overall, it has been great, the customer service team is always helpful and quick, similar to their processing system which we have been very pleased with. Pros I appreciate that Law Pay is specifically designed for law firms, its easy to create branded payment pages and payments are done super quickly. Cons I wish I could search the QuickBooks back by scrolling. As well our firm includes the attorneys name, and it happens to be common, and when searching clients with the same last name, it doesnt filter out the other clients due to the office name. (Search Rodriguez, it shows all transactions including that name and because the firm name includes Rodriguez, it doesn't filter anything. Review Source DB Dennis B. Attorney Law Practice Used the software for: 2+ years ### "Secure, Convenient, and Easy to Use" October 17, 2025 5.0 It is very easy to use. On the rare occasion that we have an issue, it is fairly easy to communicate with someone and get the issue resolved. Pros It's secure and user friendly. Our clients seem to like the ease of paying through a payment link rather than having to give their credit/debit card information over the phone or coming to the office in person. Cons I really don't have any complaints at this time. I am not a fan of the periodic two step verification, but I understand it's necessary to maintain security. Review Source JC John C. Attorney Law Practice Used the software for: 2+ years ### "Law Partner" June 19, 2025 5.0 They have been very helpful for my business. One time, when I did not have my authentication code, their rep called me on a Sunday and got it for me. Pros LawPay is very user friendly; their representatives are friendly and easy to working with; I strongly recommend Them Cons I have no issues with LawPay at all. Their Staff address all my concerns and we resolve issues before they become problems Review Source LH Leslee H. Attorney Law Practice Used the software for: 2+ years ### "Easy peasy" May 25, 2025 5.0 Excellent. Anytime we have had any kind of issue they have been very responsive and easy to work with. Pros It is a simple tool for us to use in processing credit card payments. It runs in the background and I don’t have to do anything for it to work. Cons I would prefer for the card processing fee to be removed at the point of sale versus in a monthly deduction from our account. Review Source DP DeAndrea P. Owner Attorney Law Practice Used the software for: 1-2 years ### "Great Service" May 23, 2025 5.0 Pros Very easy to use. I am able to see when payment request are received by clients and potential clients. I am also able to obtain real time payment updates. Cons I have not had any issues with that has lead to any type cons with using the lawpay database. No issues thus far. Review Source MC MacKenzie C. Paralegal and Administrative Assistant Law Practice Used the software for: 6-12 months ### "My Experience with 8am LawPay Over the Past Six Months" October 27, 2025 5.0 It has been easy to send over links for payment and it has been beneficial to the business to be able to offer the financing options. Pros I am glad we are able to provide potential clients with financing options that we previously were unable to do. We have had numerous clients be able to retain once being approved whereas they wouldn't have been able to otherwise. Cons I don't like that it doesn't (from what I have seen) sync over automatically into 8am MyCase. We have had to record the payments in 8am MyCase after they've gone through 8am LawPay. Review Source WS Whitney S. Legal Assistant Law Practice Used the software for: 2+ years ### "Easiest payment system to use" October 10, 2024 5.0 Overall, a great experience and I have no complaints. Pros Easy to use and navigate. We never experienced any issues with LawPay and it does integrate with Smokeball. Cons They don't offer the card swiper anymore and i wish they hadn't gotten rid of it so we could continue to use it with other devices in our office instead of entering payment manually. Review Source JF Josh F. Owner Law Practice Used the software for: 1-2 years ### "Law Pay—I’ll give them credit. " October 7, 2024 5.0 Great product. Makes taking credit cards a breeze, and I can have fees credited either to operating or trust account. Pros Makes taking credit cards simple, and I get paid quickly. Cons Seems like the fees are high but I can’t say for certain. Also, billing statements hard to understand. Review Source EC Erica C. Office Manager Law Practice Used the software for: 2+ years ### "LawPay is WONDERFUL" February 9, 2024 5.0 Love the convenience of it and the friendly staff. Pros I love the convenience for our clients to easily make payments! Cons The e-check function. We don't find out until almost a week if the check bounced. When this happens we have to undo bank transfers and payments in Leap. Review Source JP Jennifer P. Legal Assistant Law Practice Used the software for: 1-2 years ### "Overall Love LawPay, 1 Fix" January 26, 2024 4.0 Please help Farrar Law Firm get this 3% processing fee automatically added to all payments made through LawPay. Overall LawPay is wonderful. Pros The convenience, the streamlined program allows us to quickly send invoices out for replenishment retainers, I can take payment during client meetings with ease. I'm able to access historical data with no problems. Overall every firm should offer LawPay. Cons My only criticism is that LawPay does not automatically add the 3% fee for Farrar Law Firm. I have personally utilized LawPay at multiple firms and this was included at those offices. It is currently up to the staff or the client to figure out what the 3% is and add it up, which has caused problems for us in the past when client's forget and simply pay the figure. Our firm has lost money having to forfeit that 3% because our client didn't know any better or we didn't have a chance to inform them prior to them making the payment. Review Source VR Verified Reviewer Attorney Legal Services Used the software for: 2+ years ### "Necessary" June 9, 2023 5.0 It works just fine, we can pass along some of the fees to the clients, hard to know exactly what we are paying. No different than other cc processing companies, but compliant. Pros I like that it is compliant with legal ethical rules. Cons I don't like that I don't know exactly what I am paying for fees. Reason for choosing 8am LawPay Easier to use Review Source AS Amy S. Client Accounting Analyst Legal Services Used the software for: 2+ years ### "LawPay makes payment processing a breeze!" January 29, 2024 5.0 Pros It's intuitive, easy and quick. Good user-face ease, graphics, and dashboards. Features like QuickBill, mobile payments, and Card Vault provide options to automate and reduce barrier to payment. Additionally, content, webinars and activities update users with new updates and features. Cons I cannot think of any drawbacks, truly a recommendable product/service in my mind. Review Source KD Kristi D. Legal Assistant Paralegal Law Practice Used the software for: 1-2 years ### "Easy Integration to Smokeball" December 20, 2023 4.0 Pros We invoice through smokeball and then use Lawpay to actually process the payments. Clients pay online, it's a simple process. The clients even have the option to get a loan to pay the bill. Cons When we had to integrate a second account - we had to put our clients card information again Review Source DA Douglas A. Partner Legal Services Used the software for: 2+ years ### "Excellent Product" January 29, 2024 5.0 A great company that has truly increased our productivity and profits Pros Ease of use Increased our bottom line Forward thinking company Cons Slightly difficult to reconcile payments with deposits into our account Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Other product was terrible and confusing. Review Source Charles B. Attorney Legal Services Used the software for: 2+ years ### "Use of LawPay promotes efficiency and convenience" February 5, 2024 5.0 Pros Use-friendly platform, great customer service. Cons There are no cons to report at the moment. Review Source Heather P. Office Manager Legal Services Used the software for: 2+ years ### "Use LawPay For Quick Funds" March 16, 2024 5.0 Pros It is fast sending money from our clients cards to our operating account when paying invoices. Cons We did have one issue with Amex payment. A client paid $4,000 and the money was stuck in between for months.. Review Source EC Eliel C. Manager Law Practice Used the software for: 1-2 years ### "One of the best merchants for law firms" October 30, 2023 5.0 Pros User friendly, secure and robust merchant processor. Love the trust accounting capabilties. Cons Nothing negative to say here. Love how they are constantly upgrading the platform and making it better. Review Source RC Robert C. Attorney Law Practice Used the software for: 2+ years ### "A great asset for any law practice" October 28, 2019 5.0 Overall a great resource for any practitioner--but especially a solo looking for an affordable and modern solution for merchant processing. Pros The flexibility of use of the merchant processor by far is its best asset--from emailing invoices to clients for them to pay via a secure webpage to automated payments for payment plans. Also, the option of linking Lawpay to both operating and trust (IOLTA) accounts is great. Cons No option for charging credit/debit cards outside the United States--it is unfortunate that Lawpay has not yet created an option for practices that rely on clients that are foreign nationals or are temporarily abroad. The other more inconvenience more than anything else is that Lawpay's merchant fees are not accessible on the web portal, rather, you have to rely on monthly statements by mail (or check bank statements). Review Source CA Christine A. Attorney Law Practice Used the software for: 2+ years ### "Lawpay Review" February 17, 2022 5.0 I have used it for over 10 years and it is much better then ADP or the Bank we use to use Pros The privacy is critical due to the sensitivity of processing payments online Cons We have a ton of problems with the invoicing Reason for choosing 8am LawPay The deposits are quicker Review Source Talk to a Capterra advisor for free and get results within 15 minutes.