# 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 8am LawPay the right Legal Billing solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177253/LawPay/reviews --- 8am LawPay 4.8 (152) [View alternatives](https://www.capterra.com/p/177253/LawPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Reviews of 8am LawPay Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews AB Adam B ParalegalLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months. “am Law Pay has been a reliable and efficient payment platform that makes handling legal billing smoother, faster, and far less stressful for both staff and clients.“ May 27, 2026 BH Brint H Managing AttorneyLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things.“ March 20, 2026 TA Tom A Criminal Defense AttorneyLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “LawPay has made my law practice work more efficiently by allowing me to bill clients and get paid in a timely manner“ March 24, 2026 JM Jay M Legal Assistant and Intake SpecialistLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “ACH payments get rejected after LawPay tells us they went through...“ April 10, 2026 FA Felicia A Legal AssistantLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “The ability to send out invoices and receive payments is flawless.“ April 16, 2026 MG Misty G AttorneyLegal Services, Self-employedUsed the software for: 6-12 months. “I have no complaints, really, however, I would say that the website can be annoying to log in to occasionally.“ May 13, 2026 CG Christopher G Director of TechnologyLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “We receive very secure payments, processing times, great support with disputes, extremely professional services, and overall great reporting.“ April 2, 2026 SP Susan P Office AdministratorLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “Reports are difficult to find and take longer to generate.“ March 23, 2026 ## Showing most helpful reviews Showing 1-25 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diana M. Operations Officer Law Practice Used the software for: 1-2 years ### "Easy Day with Law Pay" October 27, 2025 5.0 I have had no issues since we switched from MyCase payments to LawPay. Easy to use, good, responsive customer service team. Pros How can I pick just one? For our clients, the addition of the PayLater option has been a saving grace. For us, the customer service experience has been top-notch. Cons I don't like that it doesn't tell me how much each client payment costs in MyCase, so I have to do more math at the end of the month. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) We partnered with another firm, and MyCase told us we had to switch. Review Source BE Bassel E. Managing Partner Legal Services Used the software for: 1-2 years ### "Lawyer Payment SOlution" March 26, 2026 5.0 Best decision we ever made. Superior to many other options we tried previously. Definitely the way to go for lawyers. Pros Easy and intiuitive to use. Best payment system for lawyers. Have not encountered any issues while using it, Cons I like everything. There could be more customizable report options. But nothing that cannot be handled. Switched from [Virtual Terminal](https://www.capterra.com/p/116428/Virtual-Terminal/) It was too difficult to use. Many bugs and problems along the way Review Source MG Misty G. Attorney Legal Services Used the software for: 6-12 months ### "Best Legal Pay Platform On The Market" May 13, 2026 5.0 It has been seamless and easy to use. I don't love using cards to accept money, but I think this is the best platform to use for cards. Pros I like how intuitive it is. There is almost no learning curve, and everything is easy to learn. I also like the security. Cons I have no complaints, really, however, I would say that the website can be annoying to log in to occasionally. Review Source CR Curtis R. Attorney Law Practice Used the software for: 2+ years ### "If you use it right can make it very easy to accept payment" December 11, 2019 4.0 Customer payments. It is a great solution if your business is sending out invoices. The fees that they take whether debt or credit are pretty high. Pros The dashboard is good and intuitive. Easy to send out bills and invoices. The payment links are easy to follow and probably the best feature of LawPay. Cons The canned emails are not great. You need to re-write with your own specific message or better yet copy the link and send it in an email or as a link in your invoices. The fees are very high and I hate that they send the statements in the mail and they are not accessible online. Switched from [QuickFee](https://www.capterra.com/p/192899/QuickFee/) Less intuitive for clients. LawPay when you do the work is easy for clients to pay. Review Source CG Christopher G. Director of Technology Legal Services Used the software for: 2+ years ### "Best Services, Amazing Support!" April 2, 2026 5.0 My overall experience has been amazing. Have been using 8am/LawPay for well over two decades and would highly recommend the product to anyone that asks. Pros We receive very secure payments, processing times, great support with disputes, extremely professional services, and overall great reporting. Have always valued the security aspects of it. Cons Wish it would integrate more with different platforms, and not require manual payments to be entered. Alternatives considered [A/P Advantage](https://www.capterra.com/p/199482/A-P-Advantage/) Reason for choosing 8am LawPay Integrations and functionality were the important reasoning. Switched from [Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/) LawPay was an easier and likely solution. Review Source JE Joyce E. Legal Assistant Legal Services Used the software for: 2+ years ### "LawPay is the superior choice!" August 22, 2025 5.0 We initially were using the payment service offered by the Cloud-based software program we use for our law firm. However, it does not compare to LawPay in terms of fees, ease of us, and ease of reconciliation. In our view, LawPay is the superior service. Pros LawPay is simple to use and offers a competitive rate. They provide one monthly statement for fees, whereas competitors charge daily, which increases our bank costs. It is also easy to reconcile payments through LawPay. Cons We understood that LawPay acquired their own legal software company in 2023. By this time, we were already used to the current Cloud-based software that we use, and so unfortunately the software LawPay acquired does not compare to the one we currently use. The services provided by LawPay itself though, we have no complaints about. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Only because LawPay acquired their own legal software, and as a result, our Cloud-based software created their own payment service that we used for a short period of time. Review Source AY Ada Y. Attorney Law Practice Used the software for: 1-2 years ### "Attorney at Law" March 24, 2026 5.0 Lawpay is easy to use. I can send a link for payment through my mobile app or desktop. My staff all agree that that app is easy and user friendly. My clients feel safe to use. Pros What I like the most about 8am Lawpay is that it is easy to use. I can send a link for payment through my mobile app or desktop. My clients tell me they feel their credit card information is secure. Cons There was nothing wrong with 8am lawpay. Lawpay is that it is easy to use. I can send a link for payment through my mobile app or desktop. Switched from [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) I made the switch because their rates were unreasonable Review Source JL James L. Managing Director and Owner Financial Services Used the software for: 1-2 years ### "LawPay is integrated, seamless, and intuitive" November 2, 2025 5.0 LawPay took less than a day to get operational. I had a payment link, and my bank was connected fairly quickly. I now have a permanent link that I can send my clients. I strongly recommend LawPay. Pros LawPay is seamlessly integrated with MyCase. If you use MyCase practice software, you won't want to use any other payment system. That, plus it is much easier to use than other secure PCI-compliant technology. Great reporting functionality. Cons LawPay was easy to use, and very intuitive. The only thing I wish it had was better accounting to show cash flows NET of processing fees. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Security, PCI compliance, integration, seamless connectivity. Review Source RZ Rob Z. Owner Law Practice Used the software for: 1-2 years ### "Highly Recommend Law Pay" March 24, 2026 5.0 Everyone I've billed has paid quickly. Paper bills took on average 3-4 weeks. Law pay is either immediate, or within a week. Pros Easy to use, excellent support if you can't figure things out. Payment comes much faster than mailed out bills. Cons The AI could be better. I asked a basic question, and it failed. A live agent fixed it right away. Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) I wanted to accept online payments and to give my clients more option Review Source TA Tom A. Criminal Defense Attorney Law Practice Used the software for: 1-2 years ### "LawPay - A Solo Prctioner's Best Friend" March 24, 2026 5.0 LawPay has made my law practice work more efficiently by allowing me to bill clients and get paid in a timely manner Pros LawPay is a great utility for sending billing statements and receiving payments. The learning curve is almost non-existent because the program and options are so easy to use. LawPay makes getting paid quicker and easier. Cons I don't see LawPay having any cons for my Solo Law Practice except the initial setup and approval process Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) More convenient and LawPay is integrated with MyCase. LawPay is a more cost effective method of credit/debit card processing Review Source DB Dennis B. Attorney Law Practice Used the software for: 2+ years ### "Secure, Convenient, and Easy to Use" October 17, 2025 5.0 It is very easy to use. On the rare occasion that we have an issue, it is fairly easy to communicate with someone and get the issue resolved. Pros It's secure and user friendly. Our clients seem to like the ease of paying through a payment link rather than having to give their credit/debit card information over the phone or coming to the office in person. Cons I really don't have any complaints at this time. I am not a fan of the periodic two step verification, but I understand it's necessary to maintain security. Review Source MB Marlon B. Administrator Law Practice Used the software for: 2+ years ### "Ease of Use" October 23, 2025 5.0 I have a enjoyed using 8am LawPay. Overall, I have had a wonderful experience using the various features. Pros Payment processing is easy and convenient. I don't believe that I have ever had an easier time with review and processing of transactions with other companies. Cons Once a transaction is processed, I find it difficult to identify the email used to send the receipt to a client. Review Source SO Susan O. Office Manger and Assistant Law Practice Used the software for: Less than 6 months ### "So Far, So Good" July 8, 2025 4.0 It has worked so far without a great deal of interruption, which is a very good thing. I am not sure why MyCase swithced everyone over to LawPay. MyCase Payments worked well for us for several years. Pros Fortunately, it has been a fairly smooth transition to LawPay from MyCase Payments. It seems to be working well so far. Cons We were told that MyCase was switching everyone over to LawPay. There was no choice involved on our part. And our rates per transaction went up a bit. Review Source AD Alexandra D. Paralegal Law Practice Used the software for: 1-2 years ### "Great Option for easy convenience " December 5, 2025 5.0 Pros Each payment option for clients. I like that the link is put directly on the client's billing to make our life easier. Cons It was a little bit of a learning curve. I wish there was a document we can provide to a client to explain Lawpay to them. Review Source WS Whitney S. Legal Assistant Law Practice Used the software for: 2+ years ### "Easiest payment system to use" October 10, 2024 5.0 Overall, a great experience and I have no complaints. Pros Easy to use and navigate. We never experienced any issues with LawPay and it does integrate with Smokeball. Cons They don't offer the card swiper anymore and i wish they hadn't gotten rid of it so we could continue to use it with other devices in our office instead of entering payment manually. Review Source HP Heather P. I am a customer who uses this monthly to pay my lawyer Legal Services Used the software for: 2+ years ### "Love this product" October 21, 2024 5.0 I have been using law pay for a few years now. I love the convenience of it, as my lawyer is 45 min from me. It’s really nice to not have to drive to go pay a bill and it’s nice I don’t get charged extra for paying online Pros Convenience, easy to use, give me an invoice immediately of how much I paid for my records Cons It doesn’t save my payment information for the next time I use it Review Source JP Jennifer P. Legal Assistant Law Practice Used the software for: 1-2 years ### "Overall Love LawPay, 1 Fix" January 26, 2024 4.0 Please help Farrar Law Firm get this 3% processing fee automatically added to all payments made through LawPay. Overall LawPay is wonderful. Pros The convenience, the streamlined program allows us to quickly send invoices out for replenishment retainers, I can take payment during client meetings with ease. I'm able to access historical data with no problems. Overall every firm should offer LawPay. Cons My only criticism is that LawPay does not automatically add the 3% fee for Farrar Law Firm. I have personally utilized LawPay at multiple firms and this was included at those offices. It is currently up to the staff or the client to figure out what the 3% is and add it up, which has caused problems for us in the past when client's forget and simply pay the figure. Our firm has lost money having to forfeit that 3% because our client didn't know any better or we didn't have a chance to inform them prior to them making the payment. Review Source NR Noelle R. Accountant Accounting Used the software for: 6-12 months ### "LawPay an end to your collections and reporting issues!" June 14, 2022 5.0 Wonderful! It was super easy to train on, their staff is always available for any questions and their reports are life saving! Pros I love how LawPay allows for refunds of a lesser amount than the full payment! Sometimes our consults aren’t as long as they are scheduled and clients love getting that refund in a timely manner! Lawpay allows for the swift and easy process of refunds! Cons Really nothing, it’s very effective, user friendly and their staff is always available by phone email or chat! Reason for choosing 8am LawPay I’m not 100% certain Review Source DL David L. Attorney and Counselor at Law Law Practice Used the software for: 2+ years ### "Senior partner in small firm recommends LawPay" November 15, 2023 5.0 Overall, we are very happy with the easy manner that our clients have taken to LawPay. Pros We had a seamless transition from previous payment methods to LawPay. It has worked for us for the past three or four years. Cons We spend between $25,000-35,000 in credit card fees. It would be helpful to be able to apply some of those funds to our practice. Review Source CA Chandon A. Attorney Law Practice Used the software for: 2+ years ### "Easy for use but expensive " June 30, 2023 4.0 Overall good, but high fees. Pros It's very easy to set up and integrate into your legal website. Cons High fees. And I would seriously caution any practioner taking online checks. Review Source KD Kristi D. Legal Assistant Paralegal Law Practice Used the software for: 1-2 years ### "Easy Integration to Smokeball" December 20, 2023 4.0 Pros We invoice through smokeball and then use Lawpay to actually process the payments. Clients pay online, it's a simple process. The clients even have the option to get a loan to pay the bill. Cons When we had to integrate a second account - we had to put our clients card information again Review Source VR Verified Reviewer Attorney Law Practice Used the software for: 6-12 months ### "LawPay is a necessity!" May 24, 2023 5.0 Pros Very user friendly, easy to manage payments and to send invoices to clients for payment. I also love the app! Cons I don't have any cons about LawPay! It's been extremely helpful and efficient for my firm since the start. Review Source Christopher C. CTO Law Practice Used the software for: 2+ years ### "PAYed" August 31, 2021 5.0 Pros What can one say about a product that literally gets you paid faster? Simplifies our relationships with our clients makes their lives frictionless makes our lives processing payments seamless. Cons Maybe a point off the fees but really it does its job exceptionally well it's seamless there's nothing bad about it. The client service is excellent. Review Source JG Jennifer G. Legal Administrator Law Practice Used the software for: 2+ years ### "Couldn't function without it. " February 13, 2024 5.0 It's been great and essential to our law firm's needs. Pros I like that LawPay gives our clients access to financing when dealing with an urgent legal matter. Cons I don't have anything negative to say about LawPay. Review Source Heather P. Office Manager Legal Services Used the software for: 2+ years ### "Use LawPay For Quick Funds" March 16, 2024 5.0 Pros It is fast sending money from our clients cards to our operating account when paying invoices. Cons We did have one issue with Amex payment. A client paid $4,000 and the money was stuck in between for months.. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.