# Supremo Remote Desktop  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Supremo Remote Desktop  the right Remote Support solution for you? Explore 447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews

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Supremo Remote Desktop

4.7 (447)

[View alternatives](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 24th, 2026

# Reviews of Supremo Remote Desktop

Ease of use

4.8

Customer Service

4.6

## Pros and Cons in Reviews

AZ

Amedeo Z

IT MANAGERInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial.

“Interesting feature of Supremo is the ability to customize the interface with your logo and corporate colors.“

June 8, 2023

NC

Nigel C

IT SupportComputer Networking, Self-employedUsed the software for: More than 2 years.

“When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo.“

November 3, 2022

FA

Fabruzio A

TechnicianInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“It's important to be able to remote connect to give assistance to your customers.“

May 23, 2024

BB

Bruno B

IT DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“For me, not being able to use Copy and Paste functionality to transfer files, is a big con.“

November 3, 2022

IC

Ivan C

System AdministratorInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete and safe solution, the product is easy to use in all its functions, the possibility of transferring files and viewing all the connected monitors is very useful , the price is well balanced, I have rarely encountered problems of lack of connectivity and in the face of at least decent internet lines you get more than satisfactory performance“

December 6, 2022

AG

Antonio G

CeoLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“Sometimes from apple computers the instances of connections do not open and I am forced to close and reopen the software.“

October 25, 2022

Alessandro M

System AdministratorGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years.

“We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.“

September 30, 2022

RI

Rafael I

IT supportTelecommunications, 2 - 10 employeesUsed the software for: More than 2 years.

“On occasion (very rarely) there are problems with closed sessions that Supreme considers open and connection is not possible“

November 7, 2022

## Showing most helpful reviews

Showing 1-25 of 447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rafael T.  
Account Manager  
Computer Software  
Used the software for: 2+ years

### "Best Remote Software "

May 31, 2022

5.0

We do all the helpdesk and remote support with supremo. All perfect!!

Pros

Very easy to install and use and low use of resources

Cons

Request for assitance hould be an great improvement

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Supremo Remote Desktop

Tried the solution and no need to pay more if the solution works!!

Review Source

Response from Nanosystems

June 13, 2022

Hello Rafael, we'd like to inform you that we have just released the Support Queue feature, that allows your customers to send a support request via Supremo. You can then receive and manage the support requests in your Supremo Console account, creating your Support Team. For more information: https://www.supremocontrol.com/supremo-professional/ Kind regards

MF

Muhammad F.  
Chief Internal Auditor  
Financial Services  
Used the software for: 2+ years

### "Effective Virtual Platform"

August 24, 2022

4.0

Supremo Remote Desktop remotely access and control PCs further it can be used for a virtual meeting by sharing screen even it can be used for a group to consider specific problem by sharing their screens. It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world.

Pros

You just need password to connect a remote desktop rather waiting acceptance of that person, therefore that remote PC may be off. New version seems more modern interface. It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.

Cons

Sometimes it becomes difficult to operate as it lags. It is user friendly, however, mobile version is not so simple. It does not support printer. Connectivity problem irritates therefore users need strong internet connection.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It offers most of features as provided by TeamViewer. Our requirements sufficiently satisfied by Supremo at more economical package.

Review Source

Response from Nanosystems

August 29, 2022

Dear Muhammad, thanks for your feedback. Some issues might be related to the stability of the internet connection. For any further technical issues, please contact us at https://www.supremocontrol.com/contacts/ so we can provide you with assistance. Supremo also supports Remote Printing. More details at https://www.supremocontrol.com/tutorials/how-to-print-remotely-with-supremo/ Thank you, The Staff

GS

Gianluca S.  
IT Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Good Remote Desktop Software"

June 22, 2022

3.0

Pros

It is simple, fast and light. Sometimes the network goes down and we have to reconnect, but it's not a problem.

Cons

Expensive in my opinion, but the quality is good in the end.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Review Source

Response from Nanosystems

August 29, 2022

Dear Gianluca, thanks for your feedback. Some issues might be related to the stability of the internet connection. Anyway, for any further technical issues we suggest you contact our Technical Support directly at https://www.supremocontrol.com/contacts/ so we can provide you with assistance. Thank you, The Staff

NC

Nigel C.  
IT Support  
Computer Networking  
Used the software for: 2+ years

### "Easy to Use, Easy to Fix"

November 3, 2022

5.0

Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good .

Pros

It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue.

Cons

When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo.

Reason for choosing Supremo Remote Desktop

Italin... no it cost and easy of use, during lockdown Ij managed to get 300 people remotly connected to their places of work in less than 10 days using Supremo.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Still have VNC in use on some client but found that it was easy for external sources to break-in, teamview was the cost.

Review Source

AE

Adrian E.  
IT-Administrator  
Mental Health Care  
Used the software for: 2+ years

### "A really good but not perfect Remote Desktop Software "

November 3, 2022

4.0

Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.

Pros

The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)

Cons

Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.

Alternatives considered

[pcvisit](https://www.capterra.com/p/186690/pcvisit/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Supremo Remote Desktop

The Price-performance ratio and the run as a service feature

Review Source

FE

Fernando E.  
CTO  
Legal Services  
Used the software for: 2+ years

### "The best remote control desktop application"

November 4, 2022

5.0

The best remote control desktop application

Pros

Easy install and superb features. It solves my 100% remote support service / server monitoring.

Cons

Doesn't work with remote sound and perhaps you could improve the screen resolution.

Reason for choosing Supremo Remote Desktop

Features, easy handling and price.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

At first time, just price (but not only). Right now, features.

Review Source

HL

Heberth L.  
Web developer  
Internet  
Used the software for: Less than 6 months

### "A very convincing remote access software"

October 12, 2021

5.0

When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections.

Pros

I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence.

Cons

There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer sometimes gave me unexpected errors and connection problems, and when I wrote to support they simply did not respond, which discouraged me from continuing to use the product.

Review Source

JM

Juan M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "My best choice for remote desktop"

November 5, 2022

5.0

I solve my every day needs of remote support with Supremo

Pros

The software is very Ease of use and has all the features I need

Cons

I have all the feautures I need, maybe it will improve the Android version

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Because I think that Supremo has a very best quality - price ratio

Review Source

Alessandro L.  
CEO  
Program Development  
Used the software for: 1-2 years

### "Remote power user that works in almost every use case"

May 4, 2021

5.0

Just works.

Pros

Whenever you need full control of a remote desktop, especially when you need to do administrator-level jobs (eg. installing software).

Cons

I feel sometimes uncomfortable with some customers with the fact that remote user wins over local user when using the mouse. Useful but I feel that I'm having too much control. User interface is very effective but not so stylish.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Supremo Remote Desktop

Cheaper and Supremo is a local software company (Italy).

Review Source

DG

Dominick G.  
Sr. Post Producer  
Marketing and Advertising  
Used the software for: 2+ years

### "Supremo - Top Tier Remote Desktop Software"

March 17, 2025

5.0

I've been using Supremo for a few years now, and I really like the simple and clean interface. Getting setup is quick and painless.

Pros

Supremo is super easy and intuitive to use for remote workflows. Being able to access different machines remotely is a game changer!

Cons

I have no complains about Supremo, it works nicely as intended!

Review Source

FA

Fabruzio A.  
Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Supremo is a good choice when you need to remote connect"

May 23, 2024

5.0

I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course. It's important to be able to remote connect to give assistance to your customers. I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful.

Pros

Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended.

Cons

Sometimes even if it is started it does not load. You have to kill the task and relaunch the service

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

sometimes peers cannot use certain programs

Review Source

bM

borja M.  
IT Manager  
Environmental Services  
Used the software for: 2+ years

### "The keys to buy "SupRemo""

November 3, 2022

5.0

We use SupRemo on a daily basis with end users and also with all servers, both physical and virtual. It allows us to carry out 99% of incidents from our computer without having to move.

Pros

SupRemo is an ideal software for network administrators who are dedicated to solving endpoint incidents. It is easy to use and by activating the unattended mode you don't have to need the user.

Cons

The only drawback we found is not having implemented the module to be able to control mobile phones. Other programs can do it.

Reason for choosing Supremo Remote Desktop

For the price and ease of handling.

Review Source

JPM

João Paulo M.  
SysAdmin  
Computer Networking  
Used the software for: 2+ years

### "My review "

May 19, 2022

4.0

So far so good. Could and should be better in the future

Pros

Cheapest solution in the market but with some flaws

Cons

Multimonitor support, gets pricey above the minimum, especially for a small business like mine

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Supremo Remote Desktop

Price and some basic features

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price

Review Source

JV

Joseph V.  
Owner  
Computer Hardware  
Used the software for: 2+ years

### "Long-time user of Supremo - very happy with the product"

May 4, 2021

5.0

We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo!

Pros

We use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent.

Cons

No comment here... all good! Supremo does what it should.

Review Source

NR

Nenad R.  
G.Manager  
Computer Software  
Used the software for: 2+ years

### "Supremo is very good and cheap"

November 3, 2022

5.0

Remote desktop and remote help

Pros

Easy od use, good price per year, easy install

Cons

Implement Copy Paste function, Accept on user side

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Supremo Remote Desktop

Good Price

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price

Review Source

CV

Claudio V.  
Mr.  
Information Technology and Services  
Used the software for: 2+ years

### "Great application"

May 18, 2022

5.0

Everything work's great

Pros

easy access, easy installation, make better supermo for iOS

Cons

maybe the interface can be better, more beautiful, with some skin's maybe

Reason for choosing Supremo Remote Desktop

because have everthing for a reasonable price

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

because Logme in is too expensive now

Review Source

JA

John A.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Easy Remote control with High Security "

November 3, 2022

5.0

Big help in my business supporting my customers

Pros

Easy installation , user friendly and fast connection.

Cons

Have not Found any problems, every function works

Reason for choosing Supremo Remote Desktop

Pricing

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Pricing

Review Source

AP

Alejandro P.  
CEO  
Design  
Used the software for: 2+ years

### "Great software "

May 4, 2021

5.0

Pros

Easy to install (except on macOS, the customer has to do an extra settings) Cost, compared with the other solutions Easy to use

Cons

Not so much, maybe a easily setup for client on new macOS, but I know is for Apple right access Some times it disconnect Some times when I close a connection and want to establish a new one says I have the diseñar one openned

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost basically.

Review Source

JA

Joan A.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Essential Tool"

November 3, 2022

5.0

Pros

Ease of use, customization with company image, price.

Cons

Nothing, everything is correct and very well priced.

Review Source

RS

Ruben S.  
Buy  
Computer Hardware  
Used the software for: 2+ years

### "Digital Rioja Supremo"

May 18, 2022

4.0

Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.

Pros

What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price

Cons

To put some downside, perhaps it could be that there is no service or support in Spanish

Reason for choosing Supremo Remote Desktop

Mainly because of its simplicity of use and price

Review Source

RR

Raul R.  
Technical support  
Industrial Automation  
Used the software for: 2+ years

### "Supremo my favoutite desktop app"

November 3, 2022

5.0

So far all experiences have been positive.

Pros

Easy to use, good price and great features

Cons

No complaints at the moment. It fits perfectly to our requirements.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Supremo Remote Desktop

Easy to use, good price and great features

Review Source

RS

Raul S.  
System Administrator  
Internet  
Used the software for: 2+ years

### "Best remote desktop software"

May 31, 2022

5.0

Pros

Complete, simple, efficient and really cheap for the capabilities it has compared to the competition.

Cons

None that I have found using it after more than 2 years

Review Source

ER

Eric R.  
technical director  
Computer & Network Security  
Used the software for: 2+ years

### "A great product"

November 3, 2022

4.0

Pros

the possibility of installing it on several machines

Cons

Not being able to activate the default keyboard mapping at the beginning of the connection

Review Source

PM

Pierre M.  
CEO  
Computer Networking  
Used the software for: 1-2 years

### "Very good piece of software"

May 18, 2022

5.0

Pros

Easy to use, easy to install, not too expensive

Cons

Frequently unattended disconnexions while using it

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Mainly the price

Review Source

Response from Nanosystems

June 14, 2022

Dear Pierre, in order to investigate the reported disconnection issue and provide you with tech support, you can contact us at this link: https://www.supremocontrol.com/contacts/ Thanks in advance. Best regards

ME

Miquel E.  
Director IT  
Information Technology and Services  
Used the software for: 2+ years

### "Your DAILY remote desktop "

November 8, 2022

5.0

Pros

Is the best solution in price / quality.

Cons

Iif you need to control android devices, this is not your solution.

Review Source

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