# Supremo Remote Desktop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Supremo Remote Desktop Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/177094/Supremo-Remote-Desktop --- # Supremo Remote Desktop Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Supremo Remote Desktop ## What is Supremo Remote Desktop ? Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world. Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more. Supremo is customizable and UAC compatible. It can be used on an unlimited number of devices and requires no configuration or installation. ## What is Supremo Remote Desktop used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 447 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Reliable remote assistance features Affordable remote access solution Occasional connection instability Starting price $199 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Managed Service Providers (MSP) / 2025 - Remote Desktop / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Supremo Remote Desktop ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nanosystems.it/&name=Supremo Remote Desktop ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Supremo Remote Desktop 4.7 (447) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $199 Flat Rate, Per Year Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (447) Ease Of Use 4.3 (3,603) Value For Money 4.7 (410) Value For Money 4.2 (2,658) Customer Service 4.6 (340) Customer Service 4.3 (2,766) ## Supremo Remote Desktop alternatives [4.5 (3,438)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (724)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/alternatives/) ## FAQs about Supremo Remote Desktop Overview ### What problems does Supremo Remote Desktop solve? Supremo Remote Desktop solves slow, travel-heavy IT support, difficult access to unattended office PCs and servers, and disorganized client device management. Help desks, MSPs, installers, retail support teams, and distributed offices use it to troubleshoot, update software, transfer files, and reach saved machines quickly through a shared address book. Answer based on 373 reviews Overview ### Which roles and teams benefit most from Supremo Remote Desktop ? Supremo Remote Desktop is most used by IT managers, system administrators, IT consultants, and technical support teams that need secure remote access for troubleshooting, maintenance, and device management. Business owners, CEOs, directors, and office staff also benefit by accessing workplace computers remotely, supporting distributed operations, and keeping business continuity uninterrupted. Answer based on 447 reviews Overview ### What company size and industries is Supremo Remote Desktop built for? Supremo Remote Desktop is designed for IT support and remote assistance, serving small businesses most often at 95%, especially in Information Technology and Services at 38%. It also appears with Computer Software companies at 9% and Computer & Network Security firms at 4%, with limited midsize and enterprise use. Answer based on 447 reviews Features and Usability ### What are the key features of Supremo Remote Desktop ? Supremo Remote Desktop offers core remote support features like remote access/control, unattended access, file transfer, screen sharing, and multiple monitor access. Differentiator features include the shared address book, customizable branding for client executables, remote printing, mobile access, and reporting tools for tracking connections and support activity. Answer based on 177 reviews Pricing ### How much does it cost and what fees or limitations are included? Supremo Remote Desktop starts at $109/year for the Solo plan, while the Business plan costs $199/year; quarterly options are $37 and $66. A free version and 21-day free trial are available. Reviewers often call it cheaper than competitors, though some say costs rise for multiple users or simultaneous access limits. Answer based on 121 reviews Getting Started and Support ### What training and onboarding options does Supremo Remote Desktop offer? Supremo Remote Desktop provides documentation for self-paced reference during setup and ongoing use. This written material gives teams a place to review product steps, check feature details, and find answers as needed while getting started with the software. Answer based on 2 reviews Getting Started and Support ### What customer support options does Supremo Remote Desktop offer, and how do users rate the experience? Supremo Remote Desktop provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as available, prompt, efficient, and helpful, with the product itself reducing assistance time. A few report setup friction, such as download delays for clients or occasional proxy recognition issues that extend resolution. Answer based on 87 reviews Security ### How does Supremo Remote Desktop handle data security and access control? Supremo Remote Desktop uses ID-and-password access, secondary passwords for unattended sessions, preauthorized address-book access, and connection history reporting. It can run as a service for non-attended devices and lets admins work with elevated rights when needed. Some reviewers note fewer authentication steps can feel less secure and want two-factor authentication. Answer based on 49 reviews ## Who uses Supremo Remote Desktop ? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 230 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 230 reviews IT & Software Development 27% IT & Software Development 27% Administrative 12% Consulting 12% Engineering 12% Others 36% Top industries Based on 230 reviews Information Technology and Services 57% Computer Software 19% Retail 10% Information Services 8% Other 6% ## Pros and Cons Reliable remote assistance features 91% positive reviews out of 116 Most users report remote support enables efficient troubleshooting, unattended access, and seamless help desk operations across locations. Fabruzio A Technician, 2 - 10 employees. "It's important to be able to remote connect to give assistance to your customers." Occasional connection instability 36% negative reviews out of 55 Some users report connection issues, including delays, dropped sessions, and performance slowdowns on unstable or international networks. Affordable remote access solution 95% positive reviews out of 84 Most reviewers describe pricing as highly competitive, offering robust features and significant cost savings over alternatives. Effortless installation process 95% positive reviews out of 74 Most reviewers indicate setup is straightforward, with easy installation and minimal configuration required for both users and clients. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.7 (230) 79.57% of 230 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Screen Sharing 4.5 (153) 54.90% of 153 reviewers that rated this feature as important or highly important Digitally share screen view with others Unattended Access 4.6 (150) 68.67% of 150 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Real-Time Chat 4.1 (131) 25.19% of 131 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. File Sharing 4.3 (110) 50.91% of 110 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 4.5 (100) 69.00% of 100 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Supremo Remote Desktop 39 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Communicate using direct chat or messages within the system Add customized logos and colors to align with company branding Import and export data to and from software applications Creates virtual version of end user's desktop environment or operating system Access system information, including hardware and software configuration, to perform diagnostics Assemble applications and processes by dragging over and arranging pre-built components Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Intended to be used by managed service providers Identify and respond to unexpected problems or failures (ie. "negative events") Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Helps control, track and monitor printing processes Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Print remote documents from multiple devices Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others At least a username and password is required to access the system Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Record active support and chat sessions for auditing and training Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Take actions to troubleshoot issues for networks, devices, etc. Manage computers located anywhere without the remote customer present at the other end Get Advice We can help you find the software with the features you need. Features 4.5 (447) 4.5 Based on 447 reviews ## Pricing Value for money 4.7 (410) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/pricing/) Business $199.00 Flat Rate,Per Year It includes: - Address Book - Customizable Interface - Online Meeting - Online Reports - Technical Support - Unlimited Installations Solo $109.00 Flat Rate,Per Year It includes: - Address Book - Customizable Interface - Online Meeting - Online Reports - Technical Support - Unlimited Installations Professional $128.00 Other, It includes: - RMM - Remote Monitoring and Management - Support Queue - Mass Deployment Value for money 4.7 (410) 4.7 Based on 410 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (340) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (340) 4.6 Based on 340 reviews ## User reviews Overall rating 4.7 Based on 447 reviews Filter by rating 5(316) 4(118) 3(12) 2(0) 1(1) Mentioned topic Sorted by most recent JR Jose R G. Dir. Tech Information Services ### "Perfecto para mi dia a dia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 me parece uno de los programa de control remoto mas completos, me ayuda en mi dia a dia y me sirve para no tener tantos desplaçamientos. Pros De supremo Remote me gusta la facilidad de uso , la organizacion de carpeta y disponibilidad de MFA. Cons nada, todo me gusta.Quizas 3 conexiones a la vez se me queda alguna vez corta con la version actual. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) any bad experience with Anydesk Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing Supremo Remote Desktop by price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dominick G. Sr. Post Producer Marketing and Advertising ### "Supremo - Top Tier Remote Desktop Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 I've been using Supremo for a few years now, and I really like the simple and clean interface. Getting setup is quick and painless. Pros Supremo is super easy and intuitive to use for remote workflows. Being able to access different machines remotely is a game changer! Cons I have no complains about Supremo, it works nicely as intended! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM marco m. dirigente Information Services ### "perfetto per assistenza remota" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2024 facile da usare ed immediato anche per il client facile da distribuire Pros facile da usare ed immediato anche per il client Cons fondamentalmente non ho trovato svantaggi Switched from [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/) meno costoso e più stabile nelle connessioni Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lara P. Impiegata Information Services ### "Remote Desktop intuitivo ed affidabile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 11, 2024 Pros Abbiamo da qualche tempo adottato questo sistema di Remote Desktop e ci troviamo molto bene. Facile da installare e da utilizzare. Cons Il software sino ad oggi ha sempre funzionato correttamente, pertanto non ho nulla da segnalare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NV Nicolas V. Technicien informatique Computer Software ### "Une solution fiable et efficace pour le contrôle à distance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2024 Mon expérience globale avec Supremo Remote Desktop a été très positive depuis 1an. Le logiciel est intuitif, rapide et sécurisé, ce qui le rend efficace pour le contrôle à distance. Sa compatibilité multiplateforme est un plus sur les terminaux mobiles android. Pros Supremo Remote Desktop se distingue par sa simplicité d’utilisation, ses connexions rapides et fiables, sa compatibilité multiplateforme Cons Pas d'aspect négatif, tout s'est bien passé durant l'année d'utilisation. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Les licences Anydesk trop couteuses, comparé à Supremo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jean-Marc D. Technicien Hotline Computer Software ### "Supremo Remote Desktop au TOP" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 27, 2024 Je l'utilise tous les jours dans mon service de support Pros La console permettant d'enregistrer tous les contacts avec mot de passe pour accès immédiat à distance Cons La gestion du double affichage qui se fait par menu Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) La direction a trouvé que la nouvelle licence était trop chère Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lorenzo C. Studente Primary/Secondary Education ### "Recensione Supremo da studente" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 1, 2024 Pros Ho scaricato la versione gratuita di questo software dopo averne sentito parlare spesso. La connessione da remoto è molto semplice da effettuare, il sito web è completo così come l'assistenza, inoltre è compatibile con tutti i sistemi operativi e con svariate versioni di ognuno Cons Come ho detto, ho scaricato questo software dopo averne sentito parlare spesso ma purtroppo non mi ha soddisfatto a pieno per due motivi principali: nonostante la connessione da remoto sia semplice da effettuare tramite l'account o il codice, la grafica del software, a mio parere, dovrebbe essere migliorata sia per motivi di estetica che funzionali visto che l'utilizzo di più monitor da controllare da remoto è molto complessa e macchinosa soprattutto se si utilizza l'applicazione mobile. Inoltre io ho effettuato connessioni da remoto con dispositivi miei personali e, pur disponendo di connessione a banda larga, la fluidità mancava rendendo molto difficile l'utilizzo del dispositivo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Fabruzio A. Technician Information Technology and Services ### "Supremo is a good choice when you need to remote connect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 23, 2024 I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course. It's important to be able to remote connect to give assistance to your customers. I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful. Pros Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended. Cons Sometimes even if it is started it does not load. You have to kill the task and relaunch the service Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) sometimes peers cannot use certain programs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sara A. Engineer Information Technology and Services ### "Super Supremo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2024 Among the remote connection programs, Supremo is the one I prefer. The interface is simple and the the program is very light. The remote connection runs without any slowdown. Pros I use SupRemo every day to connect to remote computers to give support for various issues (email, windows, apps problems...). The installation of supremo in simple and fast. The remote user just tells the ID and the Password and you can connect to remote machine. You can also connect in unattended way setting a secondary password (install supremo as service and start it with windows). The remote connection is always smooth, with no slowdown. You can share files and run supremo as administrator (useful if the user has no administrator rights and need to interact with some credential pop ups). The support is excellent. Cons sometimes it crashes and needs to be restarted Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elisa Q. Marketing web designer Marketing and Advertising ### "Supremo recensione" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2024 È possibile provarlo per tot giorni gratuitamente. Ho iniziato così a utilizzarlo e conoscerlo, mi era stato suggerito ma dovevo testare. Lo utilizzo con alcune aziende e mi sono sempre trovata bene. Per necessità ho acquistato l'abbonamento, per utilizzi minimi di può continuare ad utilizzare quello gratuito. Pros Connessione remota stabile. Connessione simultanea. Configurazioni semplici e con tutte le istruzioni. Possibilità di avere report Cons Nessun inconveniente riscontrato fino ad oggi. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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